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What Debts Are Not Accepted By Freedom Debt Relief

Updated 04/27/26 The Credit People
Fact checked by Ashleigh S.
Quick Answer

Are you unsure which debts Freedom Debt Relief will refuse to negotiate, and does that uncertainty keep you up at night? Navigating the exclusions - mortgages, car loans, federal student loans, taxes, and business liabilities - can be confusing and may expose you to repossession or wage garnishment if you wait too long. This article cuts through the complexity and shows you exactly which obligations fall outside the program so you can protect your assets now.

You could tackle these exclusions on your own, but missing a critical detail could cost you dearly; our seasoned experts, with over 20 years of experience, analyze your unique situation and manage the entire resolution process for you. Let us handle the negotiations, refinancing options, and creditor communications while you focus on moving forward stress‑free. Call today, and we'll provide a detailed credit report review and a clear action plan tailored to your needs.

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Which debts Freedom Debt Relief usually won't take

Freedom Debt Relief generally won't take secured debts, student loans, certain tax obligations, business liabilities, and many older utility collections.

These types are usually excluded because they're either protected by law, tied to collateral, or fall outside the settlement program's scope.

  • Secured debts such as mortgages or car loans (the loan is tied to the property or vehicle).
  • Student loans - especially federal loans, which are non‑negotiable under most settlement plans.
  • Back taxes - IRS or state tax balances are typically not eligible.
  • Business debts incurred by a company rather than a personal obligation.
  • utility bills that are past the statutory collection window or have been sent to a third‑party collector (often considered 'old' debt).

If your debt falls into one of these categories, you'll need to explore alternative solutions like refinancing, direct negotiation, or a separate repayment plan. Always verify the specific terms with your lender or a qualified advisor before proceeding.

Why secured debts get ruled out fast

Secured debts - like mortgages or car loans - are usually excluded early because the lender holds collateral that can be repossessed if you stop paying, so a settlement would jeopardize that security.

Freedom Debt Relief's program focuses on unsecured debt, which lacks such backing and can be negotiated without threatening an asset.

Since the collateral gives the creditor a strong legal claim, the settlement team often can't achieve a favorable reduction, and the risk of losing the property outweighs the potential benefit. Before you apply, verify whether each account is secured or unsecured in your statements, and check any lender agreements for clauses that might prohibit settlement.

Car loans and mortgages are different

Car loans are secured by the vehicle you purchase, so the lender can repossess the car if you miss payments; because the loan is tied to a physical asset, Freedom Debt Relief typically won't include it in a settlement program.

Mortgages work the same way but are secured by real‑estate, giving the lender the right to foreclose on the property for non‑payment; this higher‑value collateral also makes mortgages ineligible for most debt‑relief settlements.

Check your loan agreement or speak with a qualified advisor to confirm whether your specific loan qualifies for any alternative relief options.

Student loans usually stay off the table

Student loans are generally not eligible for Freedom Debt Relief's settlement program, especially federal loans, because they are protected by separate federal repayment options. Private student loans may sometimes be considered, but the program usually excludes them as well, so you should assume they stay off the table unless you receive a specific exemption from the company.

For example, a borrower with $20,000 in federal Direct Loans will find that Freedom Debt Relief cannot negotiate a reduced payoff; instead, they must explore Income‑Driven Repayment, Public Service Loan Forgiveness, or other federal programs. A borrower with a private loan from a bank might be told the same, unless the lender explicitly agrees to settlement - a rare circumstance. If you're unsure whether your student loan qualifies, contact your loan servicer first, review any settlement offer in writing, and verify that the terms comply with federal regulations before proceeding.

Back taxes and government debt may not qualify

If you owe tax debt, back taxes, or government debt, Freedom Debt Relief often won't take those balances into its settlement program.

These types of obligations are treated separately from most consumer debts because they're backed by legal authority and can trigger liens, wage garnishments, or tax‑refund offsets. While each case is reviewed individually, the following patterns are common:

  • Tax debt (current or past‑due) - Federal or state income taxes are usually excluded. The IRS and many state agencies have their own hardship programs, and debt‑settlement firms typically lack the legal framework to negotiate these balances.
  • Back taxes - Unpaid taxes that have accrued penalties and interest often remain outside the program. Some lenders may consider them if the amount is small and there's a formal payment‑plan in place, but most will reject them.
  • Government debt - This includes unpaid student‑loan balances held by the Department of Education, child‑support arrears, and other federal obligations. Because these debts are not 'consumer' debts, they rarely qualify for settlement.

If you have any of these debts, verify the specific eligibility rules in your Freedom Debt Relief agreement and consider contacting the appropriate agency (IRS, state tax authority, or federal loan servicer) for alternative relief options.

*Note: Always review your contract and consult a qualified advisor before proceeding with any debt‑relief strategy.*

Business debts often fall outside the program

Business debt that's tied to a company - not a personal loan - usually can't be handled by Freedom Debt Relief because the program only works on unsecured consumer obligations. If the debt is recorded in the business's name, is secured by business assets, or is a corporate loan, it will typically be excluded.

  1. Check the debtor's name - If the account lists a business entity (LLC, corporation, partnership) as the primary borrower, Freedom's settlement service does not apply.
  2. Identify any collateral - Business loans often require equipment, inventory, or property as security. Secured debts are ruled out because settlement can't legally release the lien on those assets.
  3. Distinguish personal guarantees - Some owners personally guarantee a business loan. Even though the personal guarantee creates a personal liability, Freedom will treat it as a personal unsecured debt only if the lender agrees to settle the personal portion separately. Verify this with the creditor before proceeding.
  4. Review loan type - Lines of credit, commercial mortgages, and vendor financing are usually classified as business debt and fall outside the program's scope.
  5. Confirm eligibility with Freedom - Before you submit an application, ask Freedom to review the specific account. Provide the loan documents so they can tell you whether the debt qualifies or must be handled through another avenue, such as a business restructuring or negotiation directly with the lender.

Always verify the exact nature of the debt and any personal guarantee before assuming it can be settled through a consumer‑focused program.

Pro Tip

⚡ If you have a personally guaranteed business loan, you might need to try getting the original creditor to agree in writing to settle only your personal liability separately, as the program often leaves debt tied to business assets out of the negotiation structure.

3 signs your debt is a poor fit for settlement

If the debt you're eyeing for settlement shows any of these red flags, it probably isn't a good candidate.

  • A judgment or pending lawsuit exists - Creditors often become more open to a lump‑sum payoff once they have a court order, because they prefer to close the account without spending more on garnishment or collection costs.
  • The balance is very low compared to the original amount - When the remaining debt is a small fraction of what you originally owed, lenders may simply write it off or demand full payment, making a negotiated reduction unlikely.
  • The creditor has already hard‑collected or threatened aggressive actions - If you've received repeated calls, wage‑garnishment notices, or asset‑seizure threats, the creditor may view settlement as a way to avoid the expense of enforcement, but the same pressure can also signal that they are unlikely to accept a reduced offer if they think they can collect the full amount through legal means.

Always verify the current status of your account and any applicable state laws before proceeding with settlement negotiations.

What happens if one of your debts is excluded

If a particular debt is deemed ineligible, Freedom Debt Relief will simply leave that account out of the settlement program while continuing to work on the qualifying debts.

The practical steps are:

  • You'll receive a notice identifying the excluded debt and the reason (e.g., secured loan, tax lien, or government debt).
  • The settlement negotiations for the remaining debts proceed as usual; the excluded account is not included in any offers or payment plans.
  • You remain responsible for the excluded debt, so you should decide whether to keep paying it, refinance it, or explore other relief options such as a separate repayment plan or a hardship program directly with the creditor.

Because the program treats each account independently, having one excluded debt does not automatically jeopardize the settlement of the others.

Just make sure you stay current on the excluded debt to avoid additional collections activity while your other accounts move toward resolution.

Always double‑check the creditor's terms and any state‑specific rules before taking action on the excluded account.

Collections on old utility bills can be tricky

Collections on old utility bills sit in a gray area for Freedom Debt Relief - sometimes they're eligible, sometimes they're not. The program generally looks at how old the debt is, whether it's been transferred to a collection agency, and if the utility company still holds any legal claim. If the bill is several years past due and the utility has sold the account, Freedom may consider it, but if the original creditor still owns it or the debt is disputed, it's often excluded.

Because the criteria vary by state and by the specific collection agency, you'll need to verify the status of each utility debt before applying. Ask the collector for a written verification of the balance, the original account number, and confirmation that they have the legal right to collect. This documentation helps Freedom assess whether the debt fits their settlement model and prevents you from getting stuck with a debt that can't be negotiated.

If a utility collection is ruled out, Freedom will simply leave it out of the settlement plan, and you'll remain responsible for paying it directly or exploring other options like a payment arrangement with the utility. Always double‑check the collector's paperwork and, if unsure, consider consulting a consumer‑rights adviser before proceeding.

Red Flags to Watch For

🚩 Stopping payments on included debts to save for settlements could starve essential payments on excluded secured debts like your mortgage, risking immediate property loss. Prioritize asset protection.
🚩 Because federal loans and taxes have powerful collection tools, delaying your required payments on those accounts while waiting for settlement negotiations could trigger wage garnishment much faster than for credit cards. Act on them separately.
🚩 The company may only pursue settlements on debts large enough to maximize their fee percentage, potentially leaving you liable for small, remaining unsecured balances that creditors will aggressively collect later. Track all balances.
🚩 You might feel pressure to pay down a debt that the program excludes simply because it seems "easier" to settle, diverting funds away from the structured savings needed for the debts they *are* negotiating. Stick to the plan.
🚩 The firm might exclude older utility bills if the original company still owns the debt, leaving you responsible for fighting those specific collection claims alone while focusing on the rest of the portfolio. Verify ownership first.

Key Takeaways

🗝️ Debts attached to property, such as mortgages or car loans, are often excluded because of the collateral involved.
🗝️ You might find that federal student loans and most government tax debts are typically outside the scope of these negotiation plans.
🗝️ Cleanly personal debts are the focus; business liabilities or debts already facing legal action may not qualify for negotiation.
🗝️ Remember, you likely remain fully responsible for paying any debt the program excludes while others are being negotiated.
🗝️ Because eligibility varies greatly, consider calling us so The Credit People can help pull and analyze your report to discuss which paths truly work best for you.

Discover Precisely Which Debts We Can Help Resolve

If standard debt relief options reject specific debts, your unique situation demands a tailored approach. Call us today for a free soft pull analysis to gameplan the potential removal of inaccurate items affecting your credit.
Call 866-382-3410 For immediate help from an expert.
Check My Credit Blockers See what's hurting my credit score.

 9 Experts Available Right Now

54 agents currently helping others with their credit

Our Live Experts Are Sleeping

Our agents will be back at 9 AM