#1 Way to Remove 'Voss & Klein' (Hurting Your Score)
The Credit People
Ashleigh S.
Voss & Klein is a debt collector, and if they're on your credit report, you likely have a collection account that's hurting your score.
You could pay them or try disputing it yourself with all three credit bureaus, but both could potentially backfire or lead to more stress without improving your score.
Instead, call us - our credit experts (20+ years experience) will pull your full credit, review it with you, and help map out the best plan to fix your score and handle everything for you.
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Why is Voss & Klein calling me?
They're calling because someone flagged an alleged account tied to your contact info, most often after assignment, sale, a skip-trace hit,
mixed-file error, or possible identity theft.
Likely reasons:
- Voss & Klein was assigned as a third-party collector
- the original creditor sold the charged-off debt
- a skip-trace or wrong-number matched your phone
- your file was mixed with another consumer's
- fraud or identity theft created the account
Do not confirm personal details over the phone. Log date, time, incoming number, and agent name.
Immediately request the written §1692g(a) validation notice; it must arrive within five days, and wait to discuss until you receive it. Check for caller ID spoofing and compare the calling number to any mailed notices and to your state's collection licensing records. If calls are frequent or abusive, consider blocking and document every contact. For plain, official guidance on collector calls and your rights, see CFPB guidance on collector calls https://www.consumerfinance.gov/ask-cfpb/what-can-i-do-when-a-debt-coll….
Which debt types does Voss & Klein typically collect?
They usually collect common consumer debts: credit cards, personal loans, auto deficiency balances, medical bills, telecom and utility accounts, and retail store cards.
- Credit cards - look for a bank name as original creditor and 10–16 digit account formats.
- Personal loans - often listed with a finance company or bank and a loan number.
- Auto deficiency - shows vehicle info, repossession or auction dates, and 'deficiency.'
- Medical - provider or billing company name, service dates, patient IDs instead of typical account numbers.
- Telecom/utilities - utility company names, service address, short account numbers, recent service dates.
- Retail cards - store name, shorter account codes, co-branded issuer details.
Always verify whether the account was assigned or bought, because that changes who can sue, add interest, or prove ownership. Ask for the chain of title and an itemized accounting if the debt was sold.
Compare the DoFD, statute of limitations in your state, and credit reporting windows before paying or negotiating. If something looks off, demand validation in writing and don't give payment until you get it.
Is Voss & Klein Legit or a Scam? How to Tell'
Most Voss & Klein letters are from a real collection firm, but scammers often copy that name, so always verify before you pay. Confirm the company is registered and licensed in your state by checking state business filings. Match the letter's phone number and street address to those public records and to any BBB and CFPB listings.
Search the CFPB complaint database and BBB profile for the same phone, address, or owner name as a consistency check. Never pay with gift cards, cryptocurrency, or odd wire instructions, those are red flags. Call the phone number printed on the written notice, not the inbound caller ID, and demand written debt validation and the original creditor's name. If records don't match or validation is refused, document everything and report fraud to the FTC https://reportfraud.ftc.gov/ and notify your state attorney general.
Official Voss & Klein Contact Details (Phone & Address)
Verified contacts: state records list the principal/mailing address as 49 N. Federal Hwy, Suite 316, Pompano Beach, FL (records show 33060 or 33062), and public profiles list phone(s) (800) 699‑3328 and (954) 781‑2345; no official hours appear in state filings or the BBB listing.
See the BizProfile company profile for Voss & Klein (https://www.bizprofile.net/fl/pompano-beach/voss-klein-llc-2?utm_source…), the BBB business profile for Voss & Klein (https://www.bbb.org/us/fl/pompano-beach/profile/collections-agencies/vo…), and the MapQuest listing for Voss & Klein (https://www.mapquest.com/us/florida/voss-klein-360171959?utm_source=cha…).
Use only the phone and address printed on the written collection notice; caller‑ID can be spoofed, so do not give personal data by phone without written validation.
For disputes or debt‑validation always send a letter by certified mail, return receipt requested, keep copies and the signed green card as your proof. Re‑verify these contacts every 90 days before you act.
Sources checked and quick actions: check filings, double‑check before responding, stay calm and document everything.
- Address (state record): 49 N. Federal Hwy, Suite 316, Pompano Beach, FL 33060/33062.
- Phones (public listings): (800) 699‑3328; (954) 781‑2345.
- Certified mail: send disputes, request return receipt and keep the green card.
- Records checked: BBB business profile for Voss & Klein, Florida business filings, map listings.
What Are My FDCPA Rights When Contacting Voss & Klein?
You have clear federal protections when you deal with Voss & Klein: the Fair Debt Collection Practices Act stops collectors from harassing you, lying about a debt, or broadcasting your debt to friends and family.
The law bars abusive language, repeated calls meant to annoy, calls at unreasonable hours (generally before 8 a.m. or after 9 p.m. local time), and contacting your employer after you say it is not allowed.
Collectors must be truthful about the amount, who they are, and cannot add unauthorized fees or misrepresent legal consequences. You can demand verification of the debt and dispute it promptly.
Put disputes and cease-communication requests in writing and keep every record: dates, times, caller names, screenshots, certified-mail receipts and any validation letters. If you dispute within 30 days of first contact, the collector must pause collection until it verifies the debt.
For an official plain-language summary see the https://www.consumerfinance.gov/ask-cfpb/what-is-the-fair-debt-collecti….
If Voss & Klein breaks these rules, send a written dispute or cease letter, file complaints with the CFPB and your state attorney general, and consider suing under the FDCPA (you can recover damages and fees).
Also check your state for stronger protections like licensing or call caps, they often help more than federal rules.
How to Request Debt Validation from Voss & Klein and What If It's Not Provided?
Act immediately: within 30 days of Voss & Klein's first written notice, send a written validation request by certified mail citing §1692g and demand they stop collection until they validate the debt.
Do this, step-by-step:
- Mail by certified return-receipt and keep copies and tracking info.
- Open by citing 15 U.S.C. §1692g and state you dispute the debt.
- Specifically request: original creditor name, full itemization, account applications/statements, chain of title or assignment docs, and a written calculation of principal, interest, fees, and dates.
- Ask for the signature of an authorized collector and the date of verification.
- Demand they cease collection and communications until verification is sent.
- Record dates, names, and all replies.
If Voss & Klein fails or gives inadequate proof, send a follow-up certified letter demanding validation and warning of complaints, then submit a CFPB complaint at https://www.consumerfinance.gov/complaint/.
Dispute any related credit-report entries with each bureau and attach your validation letters.
Sample cue: "I dispute this debt and request validation under §1692g; cease collection until you provide complete documentation." If they keep reporting, consider legal help or a consumer attorney.
Ask Voss & Klein for a free, written validation letter within 30 days - send your request by certified mail, keep the green card, then freeze any calls and check your three credit reports to see if the debt even shows up before you think about paying it.
How do I remove debt from Voss & Klein that's not mine?
If Voss & Klein is chasing a debt that isn't yours, act immediately: freeze or flag your credit, file an identity-theft report, and send targeted FCRA disputes to remove the tradeline and stop collections.
Place a fraud alert or credit freeze with the bureaus, then file an FTC Identity Theft Report page: https://www.identitytheft.gov/.
Start disputes with each credit bureau through their online portals:
Experian dispute portal: https://www.experian.com/disputes/main.html, Equifax dispute portal: https://www.equifax.com/personal/credit-report-services/credit-dispute/, TransUnion dispute portal: https://www.transunion.com/credit-disputes.
Do these steps now:
- Send an FCRA §611 dispute to all three bureaus, include ID, proof of fraud, and your FTC Identity Theft Report.
- Send a §623(a)(8) direct dispute to Voss & Klein (furnisher) with the same evidence, demand correction or deletion.
- Ask the furnisher and bureaus to suppress the tradeline and pause collection while they investigate.
- Attach a police report if you have one, or any identity documents showing mismatch.
- Send disputes via certified mail with return receipt, keep copies of everything.
- Never read or give your full SSN over phone; provide limited verification only in secure written exchanges.
If they refuse or ignore valid proof, file a CFPB complaint and a state attorney general report, and consider a consumer-rights attorney or small-claims suit for FCRA/FDCPA violations.
Can Voss & Klein contact me at work, via social media, after hours, or through my friends/family?
Yes - Voss & Klein can try to reach you, but federal law severely limits how, when, and who they may contact.
Collectors may call only between 8 a.m. and 9 p.m. local time, they must stop calling your workplace if your employer forbids personal calls, they may not post public social-media messages or send visible posts that disclose debt.
They may contact third parties only to locate you, never to discuss the debt. See CFPB limits on debt communication (https://www.consumerfinance.gov/ask-cfpb/what-are-limits-on-contacting-…) for specifics.
If they break these rules, document every contact (date, time, number, message, screenshots), send a written cease-and-desist and a validation request (keep proof), then file a complaint with CFPB or your state attorney general.
You may also have an FDCPA claim, so consider talking to a consumer attorney if harassment continues.
Quick actions:
- Save call logs, texts, screenshots.
- Send certified cease-and-desist letter.
- Send written debt validation request.
- File CFPB/state complaint.
- Consult a consumer lawyer for FDCPA enforcement.
How do I stop Voss & Klein from harassing me or engaging in abusive, unfair practices?
Start by treating repeated threats, profanity, false legal claims, nonstop calls, or contacting others about your debt as unlawful harassment and document everything immediately.
- Define harassment: excessive frequency (many daily calls), threats of arrest or lawsuit without filing, profanity or slurs, misrepresenting legal status, or contacting friends, family, or employer.
- Keep a detailed log: date, time, caller ID, transcript or short note, save texts, screenshots, and voicemails.
Record calls only if your state allows, otherwise note the refusal and end call. - Send a written limit-contact or cease-communication letter, certified mail, return receipt requested, instructing them to contact you by mail only; include name, account number, and that continued harassment violates the FDCPA.
If you receive a validation notice, remember you have 30 days from that notice to dispute the debt and request verification, which can pause collection while they investigate. - If violations continue, file a complaint with the CFPB (https://www.consumerfinance.gov/complaint/), notify your state attorney general, and keep copies of all filings. You may be entitled to statutory damages, actual damages, and attorney fees under the FDCPA; consult an attorney or legal aid for a demand letter or suit if harassment persists.
Red Flag 1: If they won't send you a simple paper that lists who you owe and the exact amount, that's a warning it may not be real.
Red Flag 2: Any talk of arrest, freezing your paycheck, or dragging you to court without a real court letter should make you pause and double-check.
Red Flag 3: A call that demands you pay right away with gift cards, crypto, or wire transfers is almost always a scam.
Red Flag 4: A brand-new debt suddenly popping up on your credit report after five years with no past reminder signals it could be mis-reported or too old.
Red Flag 5: If the caller ID matches 'Voss & Klein' but the mailing address or phone number on the debt letter doesn't, someone could be faking their name.
Can Voss & Klein add interest, fees, or charges to the original debt?
Yes, Voss & Klein can add interest, fees, or collection charges only when your original agreement or state law expressly permits those additions.
Do this immediately:
- Request an itemized accounting showing principal, interest rate, each late fee, and any collection costs, with the math.
- Compare fees to your original contract and your state's laws, watch for unlawful post-charge-off interest and compounding not in the contract.
- Send a written dispute for any unsupported add-ons, demand removal, and request a back-out calculation plus credit-report correction; send by certified mail and keep copies (see <a href='https://www.consumerfinance.gov/consumer-tools/debt-collection/'>how to dispute a debt in writing</a>).
- Demand written debt validation and chain-of-title if a debt buyer is involved (your rights under the <a href='https://www.ftc.gov/legal-library/browse/statutes/fair-debt-collection-… Debt Collection Practices Act</a>).
- If they ignore you or threaten suit, preserve records and consult a consumer attorney or legal aid about FDCPA and state claims.
Can Voss & Klein garnish wages, benefits, or freeze bank accounts without notice?
Generally no. A private collector like Voss & Klein typically cannot garnish your pay, take federal benefits, or freeze your bank account without first obtaining a court judgment or another legal authority, with narrow exceptions for IRS levy procedures and rules (https://www.irs.gov/businesses/small-businesses-self-employed/levy) (federal tax) or the federal student loan collection process (https://studentaid.gov/manage-loans/default).
Garnishment normally follows a lawsuit, a judgment, and then post‑judgment steps such as a writ of garnishment served on your employer or a levy on your bank.
Protected income includes Social Security garnishment protections (https://www.ssa.gov/pubs/EN-05-10018.pdf), SSI, veterans' benefits and many public benefits, plus state exemptions for some unemployment, pension, and retirement funds.
Some government collections (IRS, certain federal student loan offsets) use administrative tools that look different from private garnishment, so rules vary by creditor and by state.
Before you react to any threat, check the court docket to confirm a judgment and service, because bogus or premature notices are common.
Read the CFPB guide on garnishment (https://www.consumerfinance.gov/ask-cfpb/can-my-wages-be-garnished-en-1…) for details, refuse to give bank or employer access without paperwork, and contact legal aid or an attorney immediately to file a claim of exemption or seek a stay.
What Are Voss & Klein's BBB Ratings and Complaint Records?
As of August 15, 2025, Voss & Klein's BBB profile shows the business is NOT BBB Accredited, with 25 complaints filed in the last three years and 11 complaints closed in the last 12 months;
These counts appear on the company's BBB page, so capture a dated screenshot when disputing or reporting. See the Voss & Klein BBB profile (https://www.bbb.org/) for the live snapshot.
Cross-check the Consumer Financial Protection Bureau records for corroborating complaint themes, timelines, and individual filings, and save date-stamped copies because volume signals activity not guilt.
Patterns (repeated billing, verification failures, reporting to bureaus) show where to focus disputes. Use the CFPB complaint database (https://www.consumerfinance.gov/data-research/consumer-complaints/) to pull exact complaint entries before you request validation, dispute credit reporting, or file state complaints.
Key Takeaway 1: Lock the door - refuse any phone chat and ask Voss & Klein to mail the written debt breakdown instead.
Key Takeaway 2: Right away check your credit reports for their name, note the first missed-payment date, and see if the clock run out in your state.
Key Takeaway 3: Within 30 days mail a clear, certified letter asking for proof - chain of ownership, full balance math - then keep your green card.
Key Takeaway 4: Log every call, save letters, and dispute wrong data with the bureaus; silence or weak proof from them gives you more options.
Key Takeaway 5: If it all feels heavy, we can pull your reports, walk through the steps, and map next moves together - call The Credit People when you're ready.
Class-Action Lawsuits and Settlements Involving Voss & Klein
There are multiple consumer lawsuits accusing Voss & Klein of unlawful debt‑collection and credit‑reporting practices under the FDCPA and FCRA.
Though no widely publicized class settlement appears active at this time (see Armstrong v. Voss & Klein case summary https://casetext.com/case/armstrong-v-voss-klein-llc-1?utm_source=chatg… and the company's Voss & Klein BBB profile https://www.bbb.org/us/fl/pompano-beach/profile/collections-agencies/vo…).
Plaintiffs typically allege illegal contact, failure to validate debts, and furnishing inaccurate reports to CRAs; courts have seen filings, motions, and at least partial dismissals in related cases, so posture varies by docket and defendant.
Relief in consumer actions often means money, statutory damages, or credit corrections, and courts set claim windows and opt‑out deadlines for class members, so timing matters; joining a settlement won't automatically wipe unrelated balances (see a Voss & Klein phone harassment report https://consumerlawfirmcenter.com/voss-and-klein-phone-harassment/?utm_… and guidance on Federal Rule 23 class certification https://www.law.cornell.edu/rules/frcp/rule_23?utm_source=chatgpt.com).
Check federal and state dockets for developments, review any official notice or claims portal carefully, and follow filing or opt‑out instructions exactly - start with the federal PACER docket search https://pacer.uscourts.gov and your state court portal.
Action checklist:
- Locate case number and official notice.
- Note claim form, deadline, and opt‑out rights.
- Save all collection letters, calls, and validation requests.
- Submit timely claims or opt‑outs per the administrator.
- Consult a consumer‑law attorney before signing releases.
Steps to Take Upon Receiving a Voss & Klein Collection Notice
First 72 hours:
- (1) keep the letter, envelope and any postage marks;
- (2) calendar the 30‑day debt‑validation deadline;
- (3) pull full credit reports from all three bureaus (https://www.annualcreditreport.com);
- (4) find the Date of First Delinquency and check it against your state statute of limitations for debt (https://www.nolo.com/legal-encyclopedia/statute-of-limitations-debt-col…);
- (5) prepare and send a validation request (see how to request validation of debt: https://consumer.ftc.gov/articles/debt-collection) by certified mail, return receipt requested;
- (6) put contact preferences in writing (no calls, only mail).
Why these steps matter:
Preserved mail proves receipt, the 30‑day window forces the collector to produce proof, and full reports show how Voss & Klein reported the account and the DoFD.
Matching DoFD to the statute of limitations tells you if the debt is time‑barred. Consider having a consumer credit specialist or attorney review your reports and DoFD before you reply, they catch subtle errors and risk.
What to demand in the validation letter:
Original creditor name, account number, itemized balance, chain of assignment, proof of ownership, signed contract copy, and a statement that collection will stop until validation.
Send certified mail, keep receipts, log dates, and tell callers you requested validation and want only written contact.
Next steps:
- (1) dispute inaccuracies with each bureau using your receipts and the validation request;
- (2) avoid negotiating until they validate or after a specialist review;
- (3) if they break the law, file complaints with your state attorney general complaint portal (https://www.naag.org/find-my-ag/) and submit a complaint to the CFPB (https://www.consumerfinance.gov/complaint/), and consult a consumer attorney.
What if I ignore Voss & Klein's communications or can’t pay my debt?
Ignoring collector contacts will not make the problem disappear, it usually raises the risk of escalated calls and letters, possible credit reporting, and a lawsuit if the claim is still within the statute of limitations.
- Possible consequences: louder collection efforts, accounts sent to litigation, credit bureau entries. Collection fees vary by contract and state law, they are not automatically allowed.
- If the debt is inaccurate: immediately dispute in writing and request debt validation, do not admit liability.
- If you cannot pay now: ask for a temporary hardship pause, reduced payments, or a written settlement that does not admit liability.
- If sued: respond to the summons on time, keep all records, and seek legal help quickly.
Prioritize essentials first: housing, utilities, food, and transport. Track income, monthly expenses, and every contact with Voss & Klein, save letters, dates, call notes, and any payment offers.
Consider nonprofit counseling or structured negotiation to protect essentials and reduce damage. For free nonprofit counseling see National Foundation for Credit Counseling. Learn your consumer protections and hardship options at the CFPB hardship resources. Act quickly, document everything, and get advice before signing or paying anything you do not understand.
Is negotiating a lower amount with Voss & Klein a bad idea?
Negotiating a lower payoff can save you money but carries tradeoffs you must weigh carefully. A settlement usually reduces what you owe, yet the account may still appear as 'settled' on credit reports until bureaus update, which can keep your score lower than a paid-in-full status; settlements can also trigger a creditor-issued 1099-C in some cases, so plan for possible tax consequences and review IRS guidance on Form 1099‑C (https://www.irs.gov/taxtopics/tc431).
If the debt is not time-barred, a payment or written acknowledgment can restart the statute of limitations, creating new legal exposure.
Never accept verbal promises; get written terms that specify the exact amount, payment deadline, a clear release of further liability, and precisely how they will report the account to credit bureaus.
Refuse to provide bank login credentials or permanent debit authorization and consider a conditional 'pay when validated' stance until you receive debt validation.
An independent credit review or dispute search can reveal reporting errors or leverage to negotiate better terms, so document everything and move only on paper.
Can Voss & Klein Sue Me for Debt or Arrest Me if I Don't Respond?
No, you cannot be arrested for unpaid civil debt, but a collector can sue you and, if they win a judgment within the statute of limitations, use remedies like wage garnishment or bank levy.
Threats of arrest are illegal; treat threatening language as harassment, not law. Verify any claim by asking for a stamped complaint, checking your county court records or calling the court clerk for the case number.
If you are properly served, do not ignore it, file a written answer by the deadline or request more time.
Gather account statements and payment records, and raise defenses such as the statute of limitations, identity errors, lack of standing, or absence of admissible proof.
Document everything, request formal debt validation from the collector, and get help early from an attorney or legal aid.
For local filing rules, deadlines and self-help forms consult https://www.uscourts.gov/services-forms/court-help.
- Confirm: stamped complaint or online court docket.
- Respond: file an answer or motion before the deadline.
- Collect: contracts, statements, communications.
- Defend: SOL, misidentification, chain of title, lack of proof.
- Get help: hire counsel, contact legal aid, or use court self-help.
What legal actions can I take if Voss & Klein violates debt collection laws?
You have options: sue for collection-law violations, force credit fixes, and file regulatory complaints to stop the abuse and recover money.
If Voss & Klein violated the FDCPA you can sue for actual damages, statutory damages (up to $1,000), and court-ordered attorney's fees and costs; if they misreported to credit bureaus pursue FCRA claims for inaccurate reporting, which also allow damages and fees.
See the FDCPA damages statute: https://www.law.cornell.edu/uscode/text/15/1692k?utm_source=chatgpt.com
Preserve everything now, including collection letters, account statements, dates and times of calls, call logs, voicemails or recordings, text or social-media messages, and screenshots, because evidence wins cases.
then file a formal complaint and attach documents with the agency that handles debt-collection complaints using the CFPB complaint form: https://www.consumerfinance.gov/complaint/ and notify your state attorney general for possible UDAP enforcement.
Talk to a consumer-law attorney early, especially if you want statutory damages, credit corrections, or to join a class action, since many consumer lawyers take FDCPA/FCRA cases on contingency and can recover fees for you;
start your search with the consumer lawyer directory: https://www.consumeradvocates.org/find-an-attorney/
Can I Escape Voss & Klein Without Paying Their Alleged Debt?
Yes - you can often avoid paying if you can lawfully disprove or defeat the claim, but you cannot safely "escape" by ignoring it without risk.
First, prove it's not yours: demand written debt validation and itemization by certified mail, per your rights under the FDCPA https://www.consumerfinance.gov/consumer-tools/debt-collection/. If Voss & Klein cannot produce signed contracts, account histories, or chain of title, dispute the debt with the bureaus and send a dispute letter to the collector, following guidance on how to dispute credit-report errors https://www.consumer.ftc.gov/articles/0151-disputing-errors-credit-repo….
Next, show it's inaccurate: document identity theft, billing errors, or double‑counting and attach supporting evidence. If the account is time‑barred, note that collectors may still contact you, but you should avoid admission or payments that might restart a statute of limitations on debt https://www.consumerfinance.gov/ask-cfpb/what-is-the-statute-of-limitat…, and be prepared to assert the SOL defense in court if sued; state law varies.
If you lack proof or the debt is valid, consider negotiating a written settlement that specifies amount, reporting treatment, and a written release. Never use 'debt evasion' services or make verbal deals. Always communicate in writing, keep records, and consult an attorney if the collector sues or violates collection laws.
Should I choose credit repair over paying Voss & Klein directly?
If the Voss & Klein entry is wrong, fraudulent, or expired, fix errors on your credit report (https://www.consumer.ftc.gov/articles/what-to-do-if-your-credit-report-…) first; if it is valid and collectible, weigh settlement cost, legal risk, and credit-repair ROI before paying directly.
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Dispute first when inaccurate or identity-theft is suspected: file disputes with each credit bureau and gather police reports and use the FTC identity-recovery tools (https://www.identitytheft.gov/) if stolen; do not admit liability.
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If the debt is time-barred, do not pay or promise, because payment or acknowledgement can restart the statute of limitations; consult a lawyer before negotiating or review your rights dealing with debt collectors (https://www.consumerfinance.gov/consumer-tools/debt-collection/).
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If the debt is valid and within the SOL, compare options: full pay (may stop collection but rarely removes the tradeline), negotiated settlement (lower balance, may still show as settled), or credit rehabilitation -
and learn how credit repair companies operate (https://consumer.ftc.gov/articles/0058-credit-repair-scams) to decide if a paid service adds value.
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Always seek a written agreement before paying, state whether removal is requested, and confirm how the collector will report the payoff.
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A quick, no-pressure credit report analysis will reveal dispute paths and whether credit-repair services offer material additional leverage versus direct negotiation.
If you want control and proof, repair first when accuracy is in doubt.
If debt is clearly yours and you need fast relief, negotiate with written terms, knowing payment usually does not guarantee deletion.
You Might Be Able to Remove Voss & Klein Today
Voss & Klein could be unfairly damaging your credit score right now. Call us for a free credit report review so we can identify any inaccuracies, dispute them, and explore ways to boost your score fast.9 Experts Available Right Now
54 agents currently helping others with their credit