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#1 Way to Remove 'Stenger and Stenger' (Hurting Your Score)

Last updated 09/10/25 by
The Credit People
Fact checked by
Ashleigh S.
Quick Answer

Stenger and Stenger is a debt collector, and if they're on your credit report, you likely have a collection account hurting your score. You can try paying it off or disputing it yourself with all three bureaus, but either option could potentially lower your score further or cause more stress.

Before making a move, consider calling us - our credit experts with 20+ years of experience will review your full report with you and create a custom strategy to fix your score and handle everything for you, stress-free.

You May Be Able To Remove Stenger And Stenger Today

If Stenger and Stenger is hurting your credit score, there may be a way to challenge it - especially if the item is inaccurate or unfair. Call now for a free credit report review so we can evaluate your score, identify potentially disputable items, and create a plan to help you move forward fast.
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Why is Stenger and Stenger calling me?

Most likely they reached out because your account was assigned or sold, the collector's records matched your contact, a skip-trace picked up your number, a fraud/identity-theft flag showed your name, or the account was already marked paid but still routed to collections.

Possible causes and immediate do's/don'ts:

  • Assigned collection or purchased debt, verify creditor name and account number.
  • Wrong-number skip tracing, ask which debtor they claim to call.
  • Identity-theft flag, freeze reports and file fraud alerts.
  • Account already paid or settled, demand proof of balance.
  • Don't admit responsibility or give payment info by phone.
  • Do request a written validation notice and log date, time, caller name, phone, and exact statements.
  • Watch for caller-ID spoofing and compare claims to your three-bureau reports; a professional review can help.

If you suspect a scam, follow official tips from the CFPB, see CFPB guide to spotting scams.

Which debt types does Stenger and Stenger typically collect?

Stenger and Stenger most commonly pursues consumer unsecured and judgment-related debts, so expect collections tied to credit cards, medical bills, personal loans, retail/BNPL accounts, auto deficiency balances, utilities and telecom accounts, and judgment enforcement.

Common portfolios they handle include:

  • Credit cards and charged-off bank cards;
  • Medical balances, often requiring itemized bills;
  • Personal loans and lines of credit;
  • Retail accounts and buy-now-pay-later schedules;
  • Auto deficiency amounts after repossession;
  • Utilities, phone and telecom arrears;
  • Enforcement of existing court judgments, wage garnishments, liens.

Less typical are federal student loans and tax debts, because those follow different federal rules, administrative remedies and collection agencies, not ordinary creditor-side boutique litigation.

When you reply or dispute, always reference the original creditor name, exact account number and the charge-off or last-activity date on any letter, and demand itemized medical statements or BNPL payment schedules when applicable; those details are what expose errors, identify statute-of-limitations issues, and win successful validations or removals.

Is Stenger and Stenger Legit or a Scam? How to Tell

Stenger and Stenger may be legitimate or it may be a scam, you must verify before paying or sharing info.

First, demand the FDCPA validation notice in writing and do not pay or give personal data until you receive it; legitimate collectors must provide written validation within 5 days of first contact. Next, independently find the firm's official website and your state bar attorney search listing, verify attorney names and licenses, and only call phone numbers you locate yourself (do not call numbers given in a suspicious message). Cross-check any trade line on your credit reports, request a written itemization of the debt, and compare creditor account numbers and dates to your records. Use official guidance like CFPB scam guidance for steps and examples.

  • Demands to pay with gift cards or wire transfer.
  • Threats of arrest, jail, or immediate legal action if you do not pay.
  • Pressure to stay on the phone or refusal to send information in writing.
  • Caller refuses to give a verifiable company address, license, or case number.

Official Stenger and Stenger Contact Details (Phone & Address)

For immediate, reliable contact info for Stenger and Stenger, confirm the firm's current phone and mailing address on their official website and the State Bar directory before you act.

Always verify the contact you plan to use against the State Bar directory, and cross-check the firm's listings on the BBB profile and complaints to spot inconsistencies or complaints. Archive screenshots of every page and any texts or voicemails you receive.

When sending documents, use certified mail with return receipt, keep originals, never rely solely on numbers in texts/voicemails, and confirm any phone number you call matches the firm's official site or State Bar entry first.

What Are My FDCPA Rights When Contacting Stenger and Stenger?

You have clear federal rights when you contact Stenger and Stenger; collectors must follow the Fair Debt Collection Practices Act and related CFPB rules, or you can take legal action.

Key protections you can use right now:

  • No harassment or abusive language, no repeated calls to annoy you.
  • Calls allowed only between 8:00 a.m. and 9:00 p.m., unless you consent to other times.
  • Limits on third-party contacts, they may only tell others you are being contacted, not discuss debt details.
  • No workplace contact if they are told it is not allowed.
  • You have the right to written validation of the debt within 30 days after you request it.
  • You can demand communications stop by sending a written cease request, and require written-only contact.
  • Misrepresentation and false threats, including pretending to be an attorney or promising arrest, are prohibited.
  • Keep records: save dates, times, transcripts, and any written notices for complaints or court use.

For an authoritative plain-English summary of these federal rules see the CFPB FDCPA overview.

How to Request Debt Validation from Stenger and Stenger and What If It's Not Provided?

Send a written debt-validation request to Stenger and Stenger within 30 days of their first contact, mailed certified with return receipt so you have proof.

Tell them to stop collection until they validate the debt, cite your right under the FDCPA, and demand a full itemization.

  • 1) the exact amount claimed;
  • 2) the name of the original creditor;
  • 3) chain of title or assignment history showing who owns the debt;
  • 4) the date of last payment and how charges were calculated;
  • 5) a copy of the original contract or signed agreement.

If their response is missing, incomplete, or they never reply, dispute the trade line with each credit bureau and demand removal of any unverified entry. Use certified-mail proofs, keep dated copies of your letter, receipts, and their responses. For ready language, use the CFPB sample debt letters as a template and cite FDCPA validation rights when you request verification: CFPB sample debt letters and FDCPA validation rule text.

Keep records forever and escalate to a consumer attorney or file a CFPB/FTC complaint if they continue reporting or collecting without valid verification.

Pro Tip

⚡ To get Stenger and Stenger off your credit report, send a certified written debt validation request within 30 days of first contact and demand full proof like the original creditor's name, signed contract, and itemized charges - if they can't validate, use that failure to file credit bureau disputes and request removal.

How do I remove debt from Stenger and Stenger that's not mine?

Start by forcing the record to show the account is not yours, using two simultaneous tracks: (1) send a written dispute to Stenger and Stenger demanding deletion, not a "paid" notation, and request validation and chain-of-title; (2) file FCRA disputes with each credit bureau, enclosing proof. Steps to follow: 1) Certified letter to collector stating the debt is not yours and demanding deletion, 2) File bureau disputes with copies of ID theft affidavit or police report if applicable, proof of your address history, 3) Keep certified mail receipts and dates for timelines.

Use government resources and professional review: follow IdentityTheft.gov recovery steps to create affidavits, freeze credit, and get reports; use the CFPB how to dispute guide when submitting bureau disputes. Monitor for re-reporting, document every contact, and consider a tri-merge professional review to spot merged or duplicate files that can mask identity errors.

Can Stenger and Stenger contact me at work, via social media, after hours, or through my friends/family?

Yes - you can limit how Stenger and Stenger contacts you and what they may disclose. Know your rights and set clear boundaries in writing.

  • No calls before 8 a.m. or after 9 p.m.
  • Do not allow workplace calls if your employer bars them; collectors must stop if told the employer prohibits calls.
  • Third parties may only be contacted once to get your location, they cannot discuss your debt with friends or family.
  • Social media messages must be private, identify the collector, and include an opt-out method; public posts about your debt are forbidden. See CFPB Reg F social media rules for specifics.

Send a written channel-preference or cease communication letter, state where and when they may contact you, and demand no third-party disclosures. Use certified mail and keep copies.

Keep every message screenshot, call log, and certified-mail receipt. If they violate these rules, document dates and granularity, then file complaints with the CFPB, state regulator, and consider attorney help for FDCPA violations.

How do I stop Stenger and Stenger from harassing me or engaging in abusive, unfair practices?

Start by stopping the behavior fast: document every call, message, and action, then demand they contact you only in writing.

Keep a dated call log and save voicemails and texts. Send a certified, written "cease communication, written-only" letter that states specific dates/times of harassment and demands no further phone contact except to provide written validation of the debt; request written confirmation of compliance. Set explicit contact hours in writing if you will accept calls, and consider recording calls if your state allows (check consent laws). Keep originals and proof of delivery.

If they continue, file complaints and escalate: report the conduct to the FTC, your State Attorney General, and the CFPB complaint portal, citing exact harassment, threats, repeated calls, or false statements. Ask each agency for a complaint number and request written responses. Order a neutral credit-file review to document patterns and gather evidence for disputes or litigation.

  • Keep detailed call/text log and save messages
  • Send certified "cease communication" letter
  • Specify contact hours in writing
  • Record calls if lawful
  • File FTC/State AG/CFPB complaints and keep IDs
  • Get neutral credit-file review
Red Flags to Watch For

🚩 Stenger and Stenger may still try to collect on a debt that's too old to sue over, and if you accidentally admit to it or make a small payment, you might reset the clock and restart your legal liability. Be careful - never say the debt is yours without first checking if it's expired.
🚩 They could pressure you into agreeing to a payment plan before they've proven the debt is valid or even legally theirs to collect. Always demand full written proof first, or you risk paying someone without legal rights to the debt.
🚩 If Stenger and Stenger is pursuing a judgment enforcement like wage garnishment, they might already have an old court order you missed - meaning it's too late to dispute the debt unless you act quickly. Watch closely for any hints of past lawsuits and contact your local court to search your name for hidden judgments.
🚩 They may list vague or bundled charges (like interest, court costs, or fees) that quietly inflate how much you owe, even though these extras might not be legally allowed under your original agreement. Ask for a full itemized breakdown and compare it to your original account terms.
🚩 Some debt collectors use scare tactics based on "skip-tracing" errors, meaning someone else's debt may have been linked to your name by mistake. If the debt details feel off, trust your gut and insist they prove it's really yours with supporting documents.

Can Stenger and Stenger add interest, fees, or charges to the original debt?

Yes - they can only add interest, fees, or charges if your original contract or state law expressly allows those additions, and any extra amounts must be itemized and justified in writing. Check the original loan or credit agreement for post-charge-off interest language, statutory limits, or contract caps; many collectors miscalculate post-charge-off interest, tack on duplicate "attorney fees," or claim improper collection costs that you never agreed to.

Always demand a written itemization and compare it line-by-line to your last statement and the original terms before paying or negotiating; if they refuse, refuse to pay and use validation rights and dispute inaccuracies, starting with a formal validation request. Learn the basics of what a validation notice must include at CFPB validation notice basics and keep every written exchange.

Can Stenger and Stenger garnish wages, benefits, or freeze bank accounts without notice?

Short answer: not without a court judgment; a collector like Stenger and Stenger cannot legally seize wages, benefits, or bank accounts out of the blue.

Most common legal path is service of a lawsuit, default judgment if you don't respond, then a court issues garnishment or levy. Private collectors cannot bypass that process. Common exemptions that protect money include Social Security, Supplemental Security Income, VA benefits, some unemployment and disability payments, and state-specific protected wages or bank-account exemptions. If served, respond quickly, file exemption forms, and ask the court for a hearing. For a clear federal overview of wage garnishment rules see the CFPB wage garnishment overview.

If you get a summons or notice, do not ignore it, or you risk default judgment and automatic garnishment. Check your state's exemption forms right away, document which income sources are exempt, and contact legal aid or a consumer-rights attorney for help filing claims of exemption and negotiating stays or repayment plans.

What Are Stenger and Stenger's BBB Ratings and Complaint Records?

Quick answer: verify Stenger and Stenger's standing by viewing their BBB profile and CFPB complaint history to see rating, response behavior, and recurring complaint themes.

Search the firm name on Stenger and Stenger BBB profile, note the numeric rating, how quickly they respond, complaint closure codes (closed, unresolved, or not settled), and common complaint types (billing, harassment, verification). Remember BBB is an information service, not a government regulator, so treat ratings as one signal, not proof.

Also search the CFPB database via CFPB complaint search results for dispute volume, dates, and outcomes. Save screenshots or export PDFs of pages and correspondence. Focus on repeat patterns, recent unresolved complaints, and whether the firm provided debt validation or corrective action.

Key Takeaways

🗝️ Stenger and Stenger likely appears on your credit report due to a collection account or court judgment they're trying to enforce.
🗝️ Always verify the debt first by requesting written validation and never share personal or payment info over the phone.
🗝️ Compare their claims to your credit report and records, and dispute anything inaccurate using detailed written documentation.
🗝️ If the debt is not yours, or appears inflated or outdated, send a certified dispute letter and include supporting proof to demand removal.
🗝️ If you're unsure what's accurate or how to respond, give us a call - we can help pull your credit report, review it with you, and talk through your next steps.

Class-Action Lawsuits and Settlements Involving Stenger and Stenger

If you worry whether Stenger and Stenger is tied to any class action or settlement that affects you, start by confirming active dockets and settlement documents immediately.

Search for open or closed class actions by name on CourtListener dockets and opinions and on PACER federal case records, and scan reputable legal news for settlement notices; those sources show filings, judge's orders, settlement administrators, and key dates.

Pay attention to opt‑in or opt‑out deadlines, claim form deadlines, and eligibility definitions in the settlement notice; class relief usually provides specific monetary or injunctive remedies, it rarely wipes individual debts unless the settlement language expressly says the debt is discharged and the notice confirms that fact.

Even if a class resolves, you can still pursue your own FDCPA or state law claim for illegal collection conduct; preserve all letters, calls, and validation requests, take screenshots, note call times, and consult a consumer attorney quickly because statutes of limitation and filing rules vary by state and federal court.

Steps to Take Upon Receiving a Stenger and Stenger Collection Notice

Save the notice and act fast: treat the first 48 hours as evidence preservation and timeline creation so you control the response.

  • 1) Save the envelope, notice and any attachments
  • 2) Calendar the 30-day validation window from the postmark or receipt
  • 3) Compare the itemized amount and account details to your tri-merge credit reports
  • 4) Check the statute of limitations for the debt in your state
  • 5) Choose written-only contact and avoid negotiating by phone
  • 6) Send a debt validation letter by certified mail with return receipt requested

Send the validation letter only after you confirm dates and amounts. Demand itemization, original creditor name, chain of title, and account numbers. Keep copies of everything. Use certified mail tracking as your proof of delivery.

If the collector fails to validate within 30 days, dispute the entry with the bureaus and send a follow-up certified letter asserting your rights. If you want professional leverage to spot errors or odd chains of title, request a tri-merge review to uncover reporting mismatches and possible dispute angles.

For official guidance on validation notices see the CFPB validation notice guide. Avoid phone deals before you get paperwork.

What if I ignore Stenger and Stenger's communications or can’t pay my debt?

If you ignore Stenger and Stenger or can't pay, collectors usually escalate, which can end in a lawsuit, wage garnishment, or frozen accounts if they win in court.

Start by demanding debt validation in writing and file a dispute if the account is wrong; silence removes your chance to force proof or negotiate. Send a clear hardship letter or offer a short-term plan to stop escalation while you get help. Prioritize essentials like housing and utilities while documenting every contact and payment proposal.

For help, get nonprofit counseling or a brief attorney consult to evaluate your options, including limited-scope representation for negotiations; see NFCC nonprofit credit counseling for vetted counselors. If you are truly insolvent, bankruptcy is a distinct legal path that can stop collection and remove discharged debts, but it has long-term credit consequences so consult counsel first.

Is negotiating a lower amount with Stenger and Stenger a bad idea?

Negotiating a lower payoff with Stenger and Stenger can be smart in some cases, but it carries real tradeoffs you must manage carefully.

A reduced settlement often stops collection and may lower what you owe, however it usually reports as 'settled for less,' which harms credit more than a paid-in-full status. Settlements can also trigger a 1099-C cancellation-of-debt tax; read the IRS guidance on canceled debt here: IRS 1099-C and canceled debt. If an account is time-barred or inaccurate, negotiating before disputing can weaken your leverage and revive a dormant account if you accidentally acknowledge the debt.

If you choose to negotiate, insist on clear written terms before paying: exact settled amount, statement that the account will be deleted or reported as paid-in-full if offered, a full release of liability, and no automatic drafts or direct-debit authorization. Start by disputing inaccuracies and demanding validation to improve your negotiating position and possibly remove the entry without payment.

  • Pros: stops collection, may reduce balance, avoids litigation risk.
  • Cons: 'settled for less' reporting, possible 1099-C tax, may revive old debts if mishandled.
  • Must-do: get written agreement, dispute inaccuracies first, never give bank access.

Can Stenger and Stenger Sue Me for Debt or Arrest Me if I Don't Respond?

You can be sued by a private collector like Stenger and Stenger for eligible debts, but you will not be arrested simply for not paying a private debt.

If they sue you, do not ignore it: failing to answer a summons usually leads to a default judgment, which can allow wage garnishment, bank levies, or liens depending on state law. Key points to act on now:

  • Check whether the debt is time‑barred under your state statute of limitations; paying can revive it.
  • Read any contract for arbitration clauses that may change how disputes proceed.
  • If you get served, file a written response by the court deadline and appear at hearings to avoid default.
  • Request debt validation in writing if you doubt the debt's accuracy or ownership.
  • Get free legal help and court self‑help resources, start with find legal aid near you.

What legal actions can I take if Stenger and Stenger violates debt collection laws?

  • Send a documented cease-and-desist (certified mail, keep receipt).
  • Preserve everything: call recordings, texts, letters, envelopes, account statements.

If Stenger and Stenger crosses legal lines, stop guessing and lock in proof first; record calls where legal in your state, screenshot messages, and save mailed envelopes. Send a written cease-and-desist that specifies no further contact except to your lawyer, and send it certified so you can prove delivery.

File administrative complaints next: the state attorney general, the FTC, and the CFPB can investigate patterns and may force corrective action. For private enforcement, you can sue under the FDCPA for statutory damages (up to $1,000), actual damages, and attorney fees; suits generally must be filed within one year of the violation, so act fast. See the FDCPA here: FDCPA statute text.

Consider small-claims court for smaller losses, or a private FDCPA lawsuit for bigger damage or harassment; keep originals, certified-mail receipts, and call logs as exhibit evidence. If you prefer an administrative route, you can file a CFPB complaint and include copies of your documentation. Seek a consumer attorney if Stenger files suit or the debt is large.

Can I Escape Stenger and Stenger Without Paying Their Alleged Debt?

Yes - you can often avoid paying if you lawfully defeat or limit their claim, but you must act, document everything, and choose the right path.

Immediately demand strict validation in writing within 30 days; require proof of assignment, original creditor statements, and a signed contract, sent by certified mail and saved. If they cannot prove the debt, dispute the tradeline with the bureaus and supply your docs to force removal.

Check whether the debt is time-barred; if so, do not make payments or acknowledgments that restart the clock, and send a short "no-sue" letter while keeping proof. Learn what time-barred means here: what time-barred debt means.

If identity theft or mixed files are possible, file an FTC report and dispute with supporting evidence. If validation, disputes, or settlement are impractical, evaluate formal relief, including bankruptcy - see basic bankruptcy information - and get counsel. Always prefer documented legal steps over ignoring the collector.

Should I choose credit repair over paying Stenger and Stenger directly?

If the Stenger and Stenger entry is wrong, unverified, or reported improperly, prioritize dispute and validation steps plus targeted credit repair tactics instead of paying them directly. Start by requesting validation in writing and file disputes with each bureau, focus disputes on accuracy and reporting dates, and use credit repair methods that push deletions or corrections; if you're unsure, have a pro pull a tri-merge audit to reveal reporting differences and the strongest dispute angles.

If the debt is valid and within the statute of limitations, weigh score impact versus cash cost before paying: paying in full often looks better to future lenders but may not guarantee deletion, settlements save money but more often stay on reports; ask for a written deletion or goodwill letter before paying, negotiate for 'paid as agreed' or deletion when possible, and document everything so you can escalate to CFPB or an attorney if promises aren't kept.

You May Be Able To Remove Stenger And Stenger Today

If Stenger and Stenger is hurting your credit score, there may be a way to challenge it - especially if the item is inaccurate or unfair. Call now for a free credit report review so we can evaluate your score, identify potentially disputable items, and create a plan to help you move forward fast.
Call 866-382-3410 For immediate help from an expert.
Get Started Online Perfect if you prefer to sign up online.

 9 Experts Available Right Now

54 agents currently helping others with their credit