#1 Way to Remove 'Money Matters Professional Collections' (Hurting Your Score)
The Credit People
Ashleigh S.
Money Matters Professional Collections is a debt collector, and if they're on your credit report, you likely have a negative item from unpaid debt hurting your score.
You can try paying them directly or disputing the account yourself, but both could potentially damage your score further or turn into a long, frustrating process.
Before doing anything, call us - our team has 20+ years of experience, we'll review all three of your credit reports with you and create a clear, stress-free plan to resolve your situation.
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Why is Money Matters Professional Collections calling me?
They're calling because a debt record tied to your name or phone popped up and was assigned, sold, or flagged for collection.
Common triggers you should know:
- New assignment from the original creditor;
- Debt buyer purchased the account;
- Skip-trace or wrong-number match;
- Mixed files or identity theft;
- Pre-legal 'dunning' call to prompt payment.
Immediate steps to take now: do not admit you owe anything, and calmly record call metadata (date, time, caller ID, rep name or badge, call-back number). Ask for a mini-Miranda - request the collector's name, company, amount, original creditor, account number, and their mailing address. Tell them you'll follow up in writing, then plan to send a written debt validation request within 30 days of first contact.
If you prefer low-key first moves, have us review a fresh credit report before responding. For practical scripting and federal guidance see CFPB debt collection guidance: https://www.consumerfinance.gov/consumer-tools/debt-collection/
Which debt types does Money Matters Professional Collections typically collect?
Money Matters Professional Collections commonly pursues several consumer debt types, but what they collect and how it affects you depends on the debt class and documentation.
Common categories and key rule differences:
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Credit cards, unsecured personal loans: usually charged-off balances sold or assigned, collectors seek full or settled payoff; verify original creditor and last activity date.
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Auto deficiency balances: come after a repo or sale, calculations must match state deficiency law and sale accounting.
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Utilities and telecom: often contractual, may include late fees and reconnection charges, vendor contracts can change liability.
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Medical debt: hospitals and providers, reporting and waiting periods changed recently, check timing before it appears on credit.
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Retail accounts and BNPL: buyer is still liable, these can be assigned quickly; returns or merchant disputes do not automatically erase the collector's claim.
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Student loans and government debt: typically handled differently, federal loans usually go to specific servicers or agencies.
Before you respond, confirm the debt class shown on their notice and match it to your records; demand itemized charges and the chain of title.
For medical-debt timing and reporting rules see CFPB medical debt overview: https://www.consumerfinance.gov/consumer-tools/credit-reports-and-score…
Is Money Matters Professional Collections Legit or a Scam? How to Tell
Money Matters Professional Collections can be legitimate, but you should verify every contact before you pay or share personal data.
Do this verification workflow:
Insist they send the required 5-day written notice (FDCPA §1692g), then match the account number, original creditor, and balance against your records. Confirm the firm's state collection license and that the phone number and URL match the company website.
Never pay by gift card or wire, and refuse any demand for immediate payment. For general red flags and how to report scams, see FTC debt collection guidance: https://consumer.ftc.gov/debt.
Watch for scam signs:
Spoofed caller ID, callers who threaten arrest or wage garnishment without court papers, requests for unusual payment methods, or refusal to provide written validation.
If anything seems off, send a written dispute/request for validation within 30 days, keep copies, and report problems to regulators immediately via the CFPB debt collection rule page: https://www.consumerfinance.gov/consumer-tools/debt-collection/.
Verification checklist:
- Require the 5-day validation letter.
- Match account, creditor, and amount.
- Confirm state license and official website.
- Send written dispute within 30 days.
- Never pay with gift cards or wire transfers.
- Report suspicious activity to FTC/CFPB.
Official Money Matters Professional Collections Contact Details (Phone & Address)
Use the exact contact details printed on your most recent collection notice to call, mail disputes, and verify who holds the account.
Do this precisely:
- Present the current mailing address, main phone number, and website exactly as shown on that letter; note numbers can change.
- Send disputes by certified mail with return receipt and keep copies; never transmit account numbers or SSNs by email.
- Before calling, verify the collector's licensing in your state.
For certified-mail setup and required services, follow the official USPS certified mail instructions: https://www.usps.com/ship/insurance-extra-services.htm
Document every contact, log dates and names, and keep the original letter as your primary source for names and addresses.
What Are My FDCPA Rights When Contacting Money Matters Professional Collections?
You have federal FDCPA protections that limit how Money Matters Professional Collections can contact you, require debt verification, and let you stop contact.
This applies when the caller is a 'debt collector' under the FDCPA, not always the original creditor; if you're unsure, ask for validation immediately.
Key rights you should know:
- Reasonable timing, not fixed hours, they cannot repeatedly call at times you say are inconvenient (many follow 8 a.m.–9 p.m. as a practical standard).
- No third‑party disclosure, they may not discuss your debt with friends, family, or neighbors.
- No workplace contact if your employer forbids it or you tell them not to call at work.
- No harassment or misrepresentation, no threats, false statements, or obscene language.
- Right to validation: you have 30 days to request written verification; if you dispute in writing within 30 days, collectors must stop collection until they verify.
- Right to limit or stop contact: send a written cease request to halt most communications.
- Evidence: keep a contact log and save voicemails, texts, letters, dates, times, and caller IDs.
Enforce by sending written requests via certified mail, keep receipts, file complaints with regulators or your state attorney general.
Consider an FDCPA claim or attorney if violations continue.
For official guidance see https://www.consumerfinance.gov/consumer-tools/debt-collection/
How to Request Debt Validation from Money Matters Professional Collections and What If It's Not Provided?
Send a written debt-validation demand to Money Matters Professional Collections within 30 days of their first contact, sent by Certified Mail, Return Receipt Requested (CMRRR).
Require proof before you pay or acknowledge the debt.
- Send CMRRR within 30 days, state it is a validation request, and demand: itemized balance, original creditor, signed contract or agreement, account statements, chain of title or assignment, and proof they own the debt.
- Tell them to stop collection activity until they provide verification; federal rules require cessation while verification is sought, see Regulation F debt collection rules: https://www.ecfr.gov/current/title-12/chapter-X/part-1006
- If they fail or give inadequate proof, immediately dispute any credit-report entries with each credit bureau and attach copies of your CMRRR and the collection notice, then file a complaint and submit documentation; use the CFPB sample debt collection letters as templates: https://www.consumerfinance.gov/consumer-tools/debt-collection/sample-l…
- Keep all receipts, certified-mail return receipts, and correspondence; if harassment, false reporting, or a lawsuit follows, consult an FDCPA attorney or contact your state attorney general for next steps.
Send Money Matters Professional Collections a written debt-validation request by certified mail within 30 days, demanding the signed contract, full payment history, and proof they own the debt - then only pay or negotiate after they mail back the verified paperwork.
How do I remove debt from Money Matters Professional Collections that's not mine?
Treat it as identity theft and follow a strict, documented protocol to force the collection off your file quickly.
- Pull all three credit reports, review the entry, then place an initial fraud alert and a credit freeze; get your reports at https://www.annualcreditreport.com/.
Short action: record account numbers, dates, and who reported it. - File an IdentityTheft report at https://www.identitytheft.gov/, save the FTC affidavit, and file a police report if possible. These are your core proofs.
- Send written disputes to each bureau under FCRA §611 attaching the FTC affidavit, police report and ID, demand immediate removal and an identity-theft block. Send a furnisher dispute under FCRA §623 to the exact company that reported the tradeline (the original creditor or furnisher), not just the collector, with the same evidence.
- To Money Matters Professional Collections send a written identity-theft block notice plus a debt-validation request (keep delivery proof). State clearly it is not your debt and attach the FTC affidavit.
- Monitor all three bureaus for reappearance, keep copies of every letter and delivery receipt, and if the item reappears or the collector breaks law, file complaints with the CFPB and state attorney general and consult a consumer attorney for FCRA/FDCPA remedies.
Can Money Matters Professional Collections contact me at work, via social media, after hours, or through my friends/family?
Yes - they can try, but federal rules limit what they may do and how you can stop it.
- They may call your workplace unless your employer forbids it or you tell the collector in writing that calls to your job are prohibited; state 'work calls prohibited' and keep records.
- Collectors cannot publicly disclose your debt, so social-media posts that reveal debt are forbidden; private messages are allowed but electronic contacts must include an opt-out method under CFPB Regulation F summary (https://www.consumerfinance.gov/consumer-tools/debt-collection/).
- Third-party contacts are limited to basic location information to find you, they cannot discuss debt with friends or family.
- Regulation F and the FDCPA prohibit harassment, threats, or abusive timing, but they do not set a fixed national 'after-hours' window, so document any inconvenient or repeated contacts.
Immediately send a written notice if you want contacts stopped.
Keep screenshots and call logs, and use these records when disputing or filing a complaint.
How do I stop Money Matters Professional Collections from harassing me or engaging in abusive, unfair practices?
Start by demanding they stop, document every contact, and use legal and regulatory channels if the calls or tactics continue.
- Document everything: date, time, caller ID, exact words, rep name, and save texts, letters, and voicemails; keep screenshots and call logs.
- Send a written 'stop contacting me' or 'limited contact' letter, state your request clearly, and mail it certified with return receipt; keep the receipt and a copy.
- Use phone-blocking, silence unknown numbers, and record calls only if your state allows; check local recording laws first.
- Request debt validation in writing if the debt is disputed or not yours, and do not admit liability on calls.
- If harassment or illegal practices continue, file complaints and evidence with the CFPB complaint portal (https://www.consumerfinance.gov/complaint/) and your state attorney general.
- Consider statutory damages under the FDCPA and consult an attorney if violations persist; we can help draft compliant letters if you want.
Red Flag 1: Don't hand over any money until they mail you the FDCPA 5-day validation notice proving the debt is yours.
Red Flag 2: If the calls threaten immediate arrest or wage garnishment, it's probably a scam; real collectors must sue you first.
Red Flag 3: Check your credit report for both the original account and a new collection entry - seeing both could double the score hit.
Red Flag 4: Never pay with gift cards, wire transfers, or over the phone until you've written confirmation of who owns the debt.
Red Flag 5: Any payment can restart the statute-of-limitations clock, so verify the last activity date before agreeing to anything.
Can Money Matters Professional Collections add interest, fees, or charges to the original debt?
Only when your original contract or state law allows it; a collector cannot simply invent new interest or fees and add them at will.
You should demand an itemized accounting showing principal, any interest, each fee, who authorized each charge, and the exact dates and calculations used, because additions are lawful only if your agreement or applicable statute permits them.
If a charge looks unauthorized, dispute it in writing and request validation; collectors must not use unfair or unconscionable practices under federal law, see CFPB debt collection guidance https://www.consumerfinance.gov/consumer-tools/debt-collection/.
If Money Matters Professional Collections won't provide a clear, dated breakdown or proof of authority, formally dispute the amounts, keep copies of every communication, and consider contacting a consumer attorney or your state attorney general for help enforcing your rights.
Can Money Matters Professional Collections garnish wages, benefits, or freeze bank accounts without notice?
Yes - only after a court wins a judgment and properly serves you; garnishment or a bank levy almost always requires a court order.
Federal debts like taxes, federal student loans, and child support can have special rules.
Collectors must sue, serve a summons, and get a judgment before asking a court or employer to garnish wages or a bank to freeze accounts.
If you're served, act immediately: file an answer, demand proof, request a stay if necessary, and consider an attorney or legal aid; see CFPB guidance on debt lawsuits (https://www.consumerfinance.gov/consumer-tools/debt-collection/) for steps and forms.
Many benefits are protected and federal law caps garnishment amounts.
Social Security (retirement and disability), SSI, VA benefits, unemployment, public assistance, and workers' compensation are generally exempt, and garnishment is limited to the lesser of 25% of disposable earnings or earnings above 30 times the federal minimum wage; see DOL garnishment basics (https://www.dol.gov/agencies/whd/garnishment). Act fast if served.
- Protected funds: Social Security, SSI, VA, unemployment, public assistance, workers' comp, most retirement.
- Immediate steps: file an answer, demand validation, notify your bank of exempt funds, contact employer HR if garnished, get legal help or negotiate.
What Are Money Matters Professional Collections's BBB Ratings and Complaint Records?
Look up Money Matters Professional Collections' BBB page to see its current letter rating, complaint counts, and resolution history.
Use the company's page at https://www.bbb.org/ (Money Matters Professional Collections BBB profile) to record the BBB letter grade (A+ to F), any displayed star score, the complaint count for the most recent roughly 36 months and the total complaints.
Note recurring complaint themes, and whether the company responded or resolved issues.
Keep in mind BBB presentation varies by profile, so note both counts and response patterns.
Treat BBB as a directional signal, not definitive proof.
Weigh complaint trends, repeated issue patterns, and resolution rates over single anecdotes, and use documented patterns as evidence when validating, disputing, or negotiating removal with collectors or credit bureaus.
Key Takeaway 1: Pull your credit reports right away to confirm whether Money Matters Professional Collections is on them.
Key Takeaway 2: If they are listed, do not admit the debt on the phone - request a written 'debt validation' letter within 30 days.
Key Takeaway 3: Send the validation request by certified mail and keep every receipt; no proof equals no obligation on your part.
Key Takeaway 4: Use any gaps or errors you spot to dispute the entry with each credit bureau and ask for removal.
Key Takeaway 5: Want a second set of eyes? You can ring us at The Credit People; we'll pull and review your report together and discuss next steps at no pressure.
Class-Action Lawsuits and Settlements Involving Money Matters Professional Collections
Check whether Money Matters Professional Collections is named in any class action or settlement, because that can produce deletions, cash relief, or critical claim deadlines that change what you should do next.
- Check the CFPB enforcement actions database, your state attorney general press releases, and PACER or state court dockets for class filings and settlement notices.
- Look for alleged conduct (misreporting, harassment, robo-calls), the class period, who qualifies, specific relief (debt deletion, refunds, injunctive changes), and claim or opt-out deadlines.
- Note settlement terms: some require claims to get money, others order credit reporting fixes automatically; some include releases that bar individual suits.
If you find a relevant case, keep all collection records, save notices, meet claim deadlines, consider opting out only if you want to sue separately,
and talk to a consumer attorney or legal aid if the settlement affects deletion or gives you compensation.
Steps to Take Upon Receiving a Money Matters Professional Collections Collection Notice
Open and read the notice immediately, file it, then act on a strict timeline so you keep control and protect your credit.
- Day 0: note receipt date, take photos, store the original in a safe place.
- Day 1: calendar a 30-day validation window, this is your deadline to request proof the debt is theirs.
- Day 2–7: compare account number, balance, creditor name, dates, and any activity to your records and credit reports.
- Decide: if details mismatch or you want proof, request validation; if accurate and you can pay, negotiate a written agreement.
- Send requests and disputes by Certified Mail, Return Receipt Requested (CMRRR), keep copies and receipts.
- If you dispute and the collector fails to verify, file disputes with each credit bureau; removal is not guaranteed, it depends on investigations and outcomes.
- Never call from work, never give bank or social security details, do not admit liability in writing.
- If you want help spotting errors before you respond, get a quick report review with us to identify weaknesses to challenge.
- For ready-to-use letters see https://www.consumerfinance.gov/consumer-tools/debt-collection/sample-l… and adapt them for CMRRR delivery.
What if I ignore Money Matters Professional Collections's communications or can’t pay my debt?
Ignoring Money Matters Professional Collections will not make the debt disappear and can lead to continued credit reporting, persistent calls, added fees, and in some cases a lawsuit.
Silence lets the account linger on your credit and increases escalation risk; statutes of limitations vary by state, and acknowledging a debt can revive legal exposure.
If you don't owe it, immediately request debt validation in writing and dispute the bureaus, and do not admit responsibility.
If you cannot pay, ask for hardship options, propose a realistic plan, or negotiate a written settlement that specifies how the account will be reported. Avoid payments or admissions on time-barred debts without legal advice; partial payments can restart the statute in some states.
Document every contact, send important letters by certified mail, and keep copies. If they harass, send a cease and desist and, if you are served, consult a consumer attorney or legal aid and respond to court papers promptly to avoid default.
Verify the debt first, then choose the most affordable path, and never pay without a clear written agreement you keep.
Is negotiating a lower amount with Money Matters Professional Collections a bad idea?
Not necessarily - settling can cut what you owe, but it also brings real costs and risks you must manage.
A win: you may save cash and stop collections quickly.
A loss: settlements often stay on credit as "settled for less" which still hurts your score, and the account may be reported as paid or as a partial settlement, not removed. Short sentences. Clear tradeoff.
Tax and paperwork matter. Forgiven amounts can trigger a 1099-C and taxable income, so plan for tax liability.
See IRS Pub 4681 on canceled debt (https://www.irs.gov/publications/p4681) for details. Always get a written settlement that states whether the creditor will issue 1099-C.
Beware time-barred debts and legal exposure. Making payments or signing can restart the statute of limitations.
Never rely on a verbal promise. Insist on written terms that name the exact amount, payment dates, who reports to credit bureaus, and a release of further claims.
Checklist:
- Get a signed settlement agreement.
- Specify exact payoff amount and deadline.
- Require precise credit-reporting language.
- Obtain a full release of claims.
- Confirm whether a 1099-C will be issued.
- Avoid paying time-barred debt without legal advice.
- Keep all receipts and correspondence.
Can Money Matters Professional Collections Sue Me for Debt or Arrest Me if I Don't Respond?
No, a collector cannot legally have you arrested for ordinary consumer debt, but they can sue you if the claim is valid and the account is still within your state's state-by-state statute of limitations.
Federal law (FDCPA) forbids false threats of arrest or other deceptive, harassing tactics; see the CFPB's what is harassment by a debt collector and the FTC debt collection information. Collectors who make such threats can be reported or sued; whether a suit can succeed depends on the age and type of debt and state law.
If you are served, respond immediately, because missing the deadline risks a default judgment; check the summons for the exact deadline (federal courts usually allow 21 days, states commonly 20–30 days).
Verify who owns the debt and the amount, and consider an attorney or legal aid. For federal cases see Federal Rule of Civil Procedure 12, and for practical guidance on avoiding a default judgment see deadline to answer and avoid default judgment. Document everything.
Checklist of red flags to record:
- threats of arrest or deportation;
- refusal to provide validation;
- demand for odd payment methods;
- calls after a written cease request;
- wrong name or account details.
What legal actions can I take if Money Matters Professional Collections violates debt collection laws?
You have three practical paths: demand the violation be cured in writing, complain to regulators, and sue under federal and state consumer-protection laws.
Immediately send a written demand by certified mail, include exact dates and examples of the violations,
ask for debt validation or correction and for all collection to stop until they validate, and keep every return receipt and copy.
If the collector ignores or misrepresents facts, file complaints with the CFPB and your state attorney general, supplying your evidence and timeline.
For a federal overview see https://www.consumerfinance.gov/consumer-tools/debt-collection/ FDCPA remedies summary.
You may bring a private claim under the FDCPA, which allows actual damages, statutory damages up to $1,000, and recovery of attorney fees and costs.
But note there is a 1-year statute of limitations from the violation; many states add separate consumer statutes with longer deadlines and higher penalties.
Gather and preserve proof:
- written notices
- account statements
- call logs
- recordings
- credit reports showing the entry
- witnesses
Consult a consumer-attorney before suing;
for small-dollar harms small-claims court can work, for credit-score damage or repeated abuse get counsel to maximize recovery.
Can I Escape Money Matters Professional Collections Without Paying Their Alleged Debt?
Sometimes you can avoid paying Money Matters Professional Collections, but only if you hit a legitimate exit path like validation failure, mistaken identity or ID theft (https://www.identitytheft.gov/), time‑barred debt (no lawsuit risk) (https://www.consumerfinance.gov/consumer-tools/debt-collection/what-hap…), or debts that are discharged or otherwise unreportable.
Validation failure means they cannot prove the account or chain of ownership; under federal rules you can demand verification - learn how to require written debt validation from collectors (https://www.consumerfinance.gov/consumer-tools/debt-collection/validate…).
Mistaken identity or ID theft lets you dispute and demand proof; if you suspect theft, you can report identity theft and get a recovery plan (https://www.identitytheft.gov/report).
Time‑barred debt means the statute of limitations expired, so you can refuse to pay, but you must still respond if sued and assert the defense.
Discharged or unreportable debts include accounts wiped out by bankruptcy or illegally reported items - see official guidance about bankruptcy discharge and its effects (https://www.uscourts.gov/services-forms/bankruptcy).
Always request written validation and pull your credit reports - request your free annual credit reports (https://www.annualcreditreport.com/index.action).
Do a neutral tactical review of notices, credit reports, and chain‑of‑title documents to surface any non‑payment defenses before considering any settlement.
If you receive a summons, do not ignore it, and consider free legal aid or a consumer attorney.
Should I choose credit repair over paying Money Matters Professional Collections directly?
Start by fixing errors, not by paying, because many Money Matters listings vanish or change after validation or disputes.
- Request written debt validation and dispute any inaccurate entries with bureaus immediately.
- Run a targeted credit audit using your free annual credit reports (https://www.annualcreditreport.com/), check dates, duplicates, and whether the item is time-barred.
- Evaluate settlement ROI and timing, comparing how much a paid settlement will raise your score versus waiting, especially if you plan a mortgage or auto loan in the next 3–12 months.
- Know pay-for-delete is not guaranteed; if you pursue it, get a signed, written agreement before paying, and treat it as unreliable across debt types.
- If validation fails or settlement is favorable and documented, negotiate a written payoff that states exact reporting actions and save every confirmation.
If the account proves valid but the payoff gives little benefit, avoid unnecessary payment and wait out reporting limits.
Or consult a consumer attorney or trusted credit professional to protect your credit and wallet.
You Don’t Have to Live With This Collection on Your Credit
A Money Matters Professional Collections account could be unfairly hurting your score. Call us for a free credit review - we'll pull your report, identify possible inaccuracies, and help build a plan to fix your credit.9 Experts Available Right Now
54 agents currently helping others with their credit