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#1 Way to Remove 'Loan Science' (Hurting Your Score)

Last updated 09/09/25 by
The Credit People
Fact checked by
Ashleigh S.
Quick Answer

Loan Science is likely a debt collector, and if they appear on your credit report, it probably means you have a collection account lowering your score. You could try paying off the debt or disputing it with the credit bureaus yourself, but both options could potentially backfire – either by not improving your score or triggering more damage.

Before doing anything, consider calling us for a free review – our credit experts (20+ years of experience) will pull your full report, analyze it with you, and map out a clear strategy to help fix your score and handle everything stress-free.

You Could Remove Loan Science And Boost Your Score Fast

If Loan Science is hurting your credit, it may be possible to dispute and remove it - especially if it's outdated or inaccurate. Call us today for a free credit report review so we can check for errors, assess the impact on your score, and guide you on the best steps to fix it.
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Why is Loan Science calling me?

Most likely Loan Science is calling because a debt was placed or assigned to them, the servicer is checking an account, a skip-trace or wrong-number matched your name, your file was mixed with someone else's, or there's possible identity theft.

Don't confirm DOB or SSN on first contact, insist on paper, and protect your record: request written validation within 5 days, log every call, and consider mail-only contact; a professional credit review can flag mismatches so you don't have to call back.

  • Placed collection: an original creditor charged off the account and sold it to Loan Science.
  • Servicing outreach: they may be updating balances, payment status, or settlement offers.
  • Wrong-number/skip-trace or mixed file: databases match similar names, addresses, or numbers.
  • Identity theft: unsolicited calls asking for money can signal fraud, stop sharing personal data.
  • Ask for documentation: demand a written validation notice within 5 days, see the CFPB explanation of validation notice.
  • Verify on your reports: pull all three bureaus at your free three-bureau reports, keep a call log, request mail-only contact, or get a pro review to spot errors.

Which debt types does Loan Science typically collect?

Loan Science generally handles charged-off consumer debt, but the exact mix depends on what portfolios they buy or are contracted to collect.

  • Charged-off credit cards, revolving accounts commonly sold to debt buyers.
  • Charged-off personal installment loans, including signature and unsecured bank loans.
  • Private student loans and other education-related balances, especially non-federal loans.
  • Medical debt assigned by healthcare providers or hospitals.
  • Payday, short-term loans, and auto title balances from specialty lenders.
  • Auto loans in default, including deficiency balances after repossession.

Portfolios vary, so don't assume a debt is valid without checking. Verify the original creditor name, account opening date, date of last payment, charge-off date, full balance breakdown (principal, interest, fees), and whether the account was assigned or purchased. Compare those items against your credit reports and any original statements before you discuss payment or make admissions.

Always request written debt validation and never give updated payment info until you confirm ownership. For a clear summary of your consumer reporting and collection rights, see the FCRA consumer rights overview.

Is Loan Science Legit or a Scam? How to Tell

Short answer: treat Loan Science as possibly legitimate but verify everything before you answer or pay. Demand a written validation notice (the collector must provide clear written validation and you have 30 days to dispute and force verification), then confirm the account number, original creditor, dates, and any signed agreement. Do independent verification by matching the phone number and address on the company's official site and state business filings, and cross-check complaints in the CFPB complaint database. ([consumerfinance.gov](https://www.consumerfinance.gov/rules-policy/regulations/1006/34/?utm_s…), [cfpb.website](https://cfpb.website/data-research/consumer-complaints/?utm_source=chat…))

Be alert for spoofed caller IDs, fake letters, and phishing attempts; watch for payment red flags such as demands for gift cards, wire transfers, or instant payment portals, and never pay those ways. Search the BBB company search and BBB scam resources to spot imposters, save all communications, and demand written proof before negotiating or paying. If verification is missing or details don't match your records, don't pay and consider filing complaints or seeking legal help. ([bbb.org](https://www.bbb.org/search?utm_source=chatgpt.com))

Official Loan Science Contact Details (Phone & Address)

Primary Loan Science contact: phone (512) 501-2400, mailing address 2201 Donley Drive, Suite 110, Austin, TX 78758. ([loanscience.com](https://www.loanscience.com/privacy/?utm_source=chatgpt.com))

If you were called about a debt, borrower support lists a toll‑free line 1‑866‑311‑9436 and emails [email protected] or [email protected]; some pages show additional regional offices, so don't assume one source. ([loanscience.com](https://www.loanscience.com/borrowers/?utm_source=chatgpt.com), [loansci.com](https://www.loansci.com/contact?utm_source=chatgpt.com))

Before sending any personal data, verify the phone and mailing address on the company website and your state business registry, confirm the exact address for disputes/validation, then send validation or dispute letters by USPS Certified Mail information and keep the Return Receipt plus copies; also check the Loan Science official contact page before you mail. ([loanscience.com](https://www.loanscience.com/contact/?utm_source=chatgpt.com))

What Are My FDCPA Rights When Contacting Loan Science?

You have clear federal protections under the Fair Debt Collection Practices Act when you communicate with Loan Science: collectors may not harass you, lie about the debt, contact others about your account, ignore a proper validation request, or keep calling after you ask them to stop.

Core details, plain and practical. Collectors cannot use threats, profanity, repeated robo-calls, or misrepresent legal actions. Calls are limited by reasonable hours (typically no early-morning or late-night calls without your consent). You have 30 days to request written validation, and if they cannot validate the debt they must stop collection. You can send a written cease request to stop communications, and collectors may only contact third parties to locate you, never to disclose debt details. Many states add extra protections, like stricter call limits or shorter statutes of limitations. See the federal law text at FTC Fair Debt Collection Practices Act text and a plain summary at CFPB FDCPA summary.

Next steps, fast: document every contact, send validation or cease requests by certified mail, dispute reporting errors with bureaus, and contact a consumer attorney or your state regulator if Loan Science breaks the law.

  • No harassment, abuse, or obscene language.
  • No false threats or misrepresentations.
  • Limits on call times and frequency.
  • Right to written debt validation (30 days).
  • Right to demand collectors stop contacting you.
  • Third-party contact strictly limited, no debt disclosure.
  • State laws may offer stronger protections.

How to Request Debt Validation from Loan Science and What If It's Not Provided?

Send a written debt validation demand to Loan Science within 30 days of their first notice, require proof before paying, and force them to stop collection activity until they validate.

  • Within 30 days, send a certified-mail validation letter, keep the return receipt, and state you are requesting verification of the alleged debt.
  • Demand itemization: original creditor name, amount claimed, date of last payment, full chain of title (who sold or assigned the debt), and a copy of the signed contract or agreement.
  • Tell them to stop calling (request calls cease) while they investigate, and explicitly say you will not make any payments until you receive written validation.
  • Use a template if you want, for example CFPB sample validation letters to structure your demand.

If Loan Science fails to provide the requested documents, act fast and document everything; failure to validate gives you strong grounds to challenge the debt but it does not always erase it automatically. Dispute any reporting with the credit bureaus under the Fair Credit Reporting Act, file a complaint with the Consumer Financial Protection Bureau, and consider an attorney if they continue collection or make false claims, as that may violate the Fair Debt Collection Practices Act. Preserve all certified-mail receipts, call logs, and copies.

  • Dispute the item on your credit report with each bureau, include a copy of your validation demand and note "debt not validated" when possible, see CFPB dispute your credit report.
  • File a CFPB complaint and attach proof.
  • Consider sending a lawyer demand letter or pursuing FDCPA damages in small claims if harassment continues.
  • Keep every paper, timestamp calls, and watch the statute of limitations in your state.
Pro Tip

⚡ If Loan Science is on your credit report and you're not sure the debt is valid, send them a certified letter demanding written validation (within 30 days of their first contact), and include a specific request for details like the original creditor, full balance breakdown, and signed agreement to avoid paying or accidentally restarting the statute of limitations.

How do I remove debt from Loan Science that's not mine?

Prove it's not yours, gather documentary evidence, then file formal, evidence-first disputes with each credit bureau and directly with Loan Science to force deletion under the FCRA.

Start by collecting proof: photo ID, social security mismatch evidence, prior addresses, account statements showing non-ownership, and if theft is suspected get an ID theft affidavit and police report. Send everything with dates attached. Use certified mail and keep copies.

Steps to follow now:

  • Obtain an ID theft affidavit from you or at the police station if fraud occurred.
  • Get a police report or sworn statement proving identity misuse.
  • Compile proof of non-ownership, prior address records, and any correspondence from Loan Science.
  • Dispute each bureau separately, attaching your evidence and demanding deletion under FCRA §611 and §623.
  • Send a direct written dispute to Loan Science, certified mail, cite FCRA §611/§623, demand validation or deletion, and set a 30-day response deadline.

If you suspect identity theft first file official reports, then use the bureaus' dispute portals: file an identity report at report identity theft to FTC, and submit disputes at each bureau using the Equifax credit dispute page, Experian disputes main page, and TransUnion dispute your credit.

Track dates and responses, keep certified-mail receipts, and if Loan Science or the bureaus won't remove the account after valid disputes, file a CFPB complaint and consult a consumer attorney about FCRA damages and injunctive relief.

Can Loan Science contact me at work, via social media, after hours, or through my friends/family?

Yes, a collector can try to contact you, but federal law tightly restricts where and when they may do so. Calls may not be placed at *inconvenient times*, generally before 8 a.m. or after 9 p.m. local time, and collectors may not harass, threaten, or use abusive language.

Collectors may contact third parties only to obtain your location information and they may not disclose your debt; they cannot publicly shame you on social networks, so *no public posts* are allowed, though private messages may be used if they do not reveal debt details - see CFPB guidance on social media for more.

If you want calls stopped at work or want third-party contact halted, send a written "no calls at work/no third-party contact" notice to the collector, keep proof of delivery, and specify preferred contact methods; after that the collector must comply except to give legally required notices, and persistent violations are enforceable under the FDCPA.

How do I stop Loan Science from harassing me or engaging in abusive, unfair practices?

You can stop Loan Science's abusive or unfair collection by documenting every contact, legally limiting their communication, and escalating to regulators or a lawyer.

  • Document everything: call logs, dates, times, names, screenshots, and save voicemails and letters.
  • Send a written limits-on-communication or cease-and-desist letter by certified mail, demand written debt validation.
  • Escalate to their compliance team in writing and keep copies of responses.
  • If harassment continues, file regulatory complaints and consult counsel promptly.

Send the letter with clear language (request no calls, request validation, include your name and account number), keep the certified-mail receipt, and note any illegal behavior (threats, repeated calls, contacting third parties). If collectors violate the FDCPA, file a complaint online by following submit a CFPB complaint and if you need legal help use find a consumer attorney.

Red Flags to Watch For

🚩 Loan Science may pursue collections using outdated or time-barred debts that you no longer legally owe, and simply responding or making a small payment could reset the clock and make the debt collectible again.
🔎 Double-check your state's statute of limitations before acknowledging any debt.
🚩 They might be reaching out using wrong or mismatched identity data from a skip trace, meaning you're being targeted for someone else's debt without realizing it.
🛡️ Demand full written debt validation and confirm all personal info matches yours before engaging.
🚩 If Loan Science owns the debt instead of just servicing it, their financial incentive shifts toward maximizing what they collect - possibly through aggressive or questionable tactics.
💰 Get everything in writing and never assume they'll act like a neutral third party.
🚩 You could be dealing with a fake collector impersonating Loan Science, since their name and contact info are publicly available and easy for scammers to spoof.
📬 Always verify their contact details with official state records before sharing any info or sending money.
🚩 Their validation notice may look official but still skip key details like a signed contract or full itemization of fees, which you're entitled to under federal law.
📝 Carefully review their notice and demand missing documentation before considering payment.

Can Loan Science add interest, fees, or charges to the original debt?

Short answer: only when your loan agreement or state law allows added interest, fees, or collection charges.

Check the contract first, then demand an itemized accounting that breaks out principal, interest, late fees, and any collection charges. Compare every line to the original agreement and the dates interest began to accrue. If you can't find authorization in the contract or a lawful statute, those extras are improper. Use the CFPB model for what an itemized validation should show: CFPB debt itemization model notice.

If amounts are unauthorized, dispute them in writing with the collector and the credit bureaus, cite applicable state usury or fee limits, and ask the collector to provide the contract clause or statute that permits the charge. If the collector cannot prove authorization, demand removal and file a complaint with your state attorney general or the CFPB, or consult a consumer attorney for debt validation or fee recovery. You've got options, don't let vague numbers scare you.

Practical next steps:

  • Request a detailed itemization (principal, interest, fees).
  • Compare line-by-line to the original loan contract.
  • Check state usury and fee caps.
  • Send a written dispute to collector and bureaus.
  • File a complaint or get legal help if charges aren't justified.

Can Loan Science garnish wages, benefits, or freeze bank accounts without notice?

No - a collection agency like Loan Science generally cannot grab your paycheck, benefits, or bank account without first winning in court, except in narrow federal cases.

To garnish wages or levy a bank account a creditor must sue, properly serve you, get a judgment, then obtain a court order or writ of garnishment that is served on your employer or bank. You get notice and a chance to respond before the garnishment happens, so never ignore a summons. For plain, official guidance on how garnishment works, see the Department of Labor garnishment basics.

There are exceptions: some federal debts and administratively collected student loans, certain tax debts, and agency levies can proceed without a traditional state-court judgment, though they still involve written notices and appeal rights. Many public benefits, including most Social Security and VA payments, are protected from ordinary creditor garnishment, but there are important exceptions and caps depending on the debt type and your state. Check your state exemption rules and forms promptly. See state court self-help resources for how to claim exemptions.

If you receive court papers, file a timely response, assert exemptions, and get legal help or free legal aid if needed. Preserve all communications, request debt validation if unsure who owns the debt, and negotiate only after you understand your legal exposure.

What Are Loan Science's BBB Ratings and Complaint Records?

Check Loan Science's BBB rating and complaint history yourself by viewing its live BBB profile and cross-checking CFPB complaint records so you can craft precise validation and dispute requests.

Go to BBB business search tool and type "Loan Science" or related company names. Read complaint counts, dates, recurring issues, company responses, accreditation status, and time-to-resolution, do not rely on stars alone. Next, search the CFPB consumer complaint database for matching narratives and filing dates. Use overlapping complaints as evidence when you request account-level proof, original creditor details, chain-of-title, and supporting documents. Send your dispute or validation by certified mail, include specific dates and quotes from BBB/CFPB entries, keep copies, and escalate or consult a consumer attorney if records are inconsistent.

Key Takeaways

🗝️ Loan Science is likely contacting you about a charged-off debt, but the account could also be wrong, fraudulent, or tied to someone else's info.
🗝️ Before giving out any personal details, send a certified letter asking for written debt validation and keep records of all communication.
🗝️ Check your credit reports with all three bureaus for errors or duplicate accounts, and compare those details to what Loan Science claims.
🗝️ Dispute any inaccurate or unverified debts in writing with both the credit bureaus and Loan Science, including supporting documents and deadlines.
🗝️ If you're unsure what to do next, give us a call - The Credit People can help pull and review your credit report, then walk you through the best steps to fix it.

Class-Action Lawsuits and Settlements Involving Loan Science

Class actions or settlements involving Loan Science can yield refunds or systemic fixes, but they rarely cancel your specific balance automatically, so confirm eligibility and required steps immediately.

  • Search federal dockets via PACER federal docket overview to find complaints, orders, and settlement filings.
  • Use CourtListener docket search for opinions, class notices, and linked documents.
  • Check state attorney general news pages for consumer enforcement actions and settlement alerts.
  • Watch for mailed notices, settlement administrator websites, claim forms, opt-out instructions, and court clerk records in the listed jurisdiction.

If you locate a case, read the complaint and settlement terms to learn what violations are alleged, who qualifies, and what relief is offered. Keep every collection notice, payment record, and validation request, compare the alleged debt to your files, and meet claim deadlines or opt-out windows.

Understand most settlements give pro rata payments, fee refunds, or injunctive relief, not automatic debt removal. Before assuming a class outcome fixes your credit, consult a consumer lawyer or legal aid, consider filing an individual claim if it improves recovery, and follow the court or administrator instructions exactly.

Steps to Take Upon Receiving a Loan Science Collection Notice

Open and act fast: verify the notice, preserve evidence, and start the 30‑day validation countdown immediately.

- Note sender, account number, date, and alleged balance.

- Do not admit the debt or offer payment on a call.

- Photograph the letter and save originals.

- Mail all written requests by certified mail for proof.

- Pull your credit reports and transaction records.

- Calendar the 30‑day validation deadline.

Within 72 hours, follow this plan: confirm the letter matches your name/address and note any odd details; mail a written debt validation request, and use send via USPS Certified Mail so you have delivery proof; add a short statement requesting itemization of the debt, chain of title, and original creditor contact info. Mark the date you mailed it, start the 30‑day clock, and hold off on negotiations until validation arrives.

While you wait, compare the itemized claim to your records and to reports from Equifax, Experian and TransUnion - you can get free credit reports to check for duplicate, paid, or time‑barred entries. If validation is incomplete, dispute the entries with the bureaus and send a follow‑up letter to the collector insisting they stop collection until they validate. If they validate, only then consider negotiating, and aim for a documented pay‑for‑delete agreement in writing. Set clear communication limits in writing and record every contact.

Key reminders:

  • Keep certified mail receipts and all emails.
  • Never give new personal info or admit liability.
  • Consider a professional credit analysis to map inaccuracies before disputes.
  • If harassment or unlawful behavior occurs, document and consult an attorney.

What if I ignore Loan Science's communications or can’t pay my debt?

Ignoring Loan Science will not make the debt disappear and often makes things worse: calls and letters continue, the account can stay on your credit report, and the agency may sue, which can lead to a judgment, wage garnishment, or bank levy depending on state law. You cannot be arrested for ordinary debt, but a default judgment removes many options and is costly to reverse.

Take a controlled approach instead. Immediately send a written request for debt validation and keep copies. Dispute any inaccuracies with the credit bureaus. Do not admit the debt or make partial payments before validation if the account may be time-barred; a payment or written acknowledgment can restart the statute of limitations. If you truly owe the debt, negotiate only after validation: ask for a hardship plan or a written settlement, get all terms in writing, and never accept verbal promises. If you're served with a lawsuit, respond to the court promptly to avoid a default judgment.

Alternatives include a documented payment plan, a written settlement for less than full balance, or waiting out time-barred debt while avoiding actions that re-age it; consider free legal aid or nonprofit credit counselors. For practical negotiation and hardship guidance see CFPB options for dealing with collectors.

Is negotiating a lower amount with Loan Science a bad idea?

Not necessarily, settling with Loan Science can lower what you owe quickly, but it also has tradeoffs you must control before paying.

  • Pros: you may reduce the principal, stop collection calls sooner, and limit further interest or fees.
  • Cons: settlements often stay on your credit as "settled for less" and may not remove the tradeline, which can still hurt score; cancelled debt can be taxable. See IRS 1099-C cancellation of debt info.
  • Before paying: demand written debt validation and verify the account, balance, and statute of limitations; do not pay if ownership or accuracy is unclear.
  • If you negotiate: get every term in writing, require clear wording like "paid in full" or "paid as agreed" when possible, confirm how it will be reported to bureaus, and secure a signed release before the final payment.
  • If errors exist: resolve disputes first and consider professional help; paying before fixing mistakes can cost you both money and credit.

Can Loan Science Sue Me for Debt or Arrest Me if I Don't Respond?

You can't be jailed for ordinary consumer debt, but a buyer like Loan Science can sue you if the claim is valid and filed within your state's statute of limitations.

A real lawsuit arrives as a court summons and complaint with a court header, case number, filing date, and a deadline to respond; service usually comes from a sheriff, process server, or certified mail. Ignore it and a default judgment can follow, allowing wage garnishment, bank levy, or liens under state law. If you're served, file an answer or seek help quickly and use local forms at court self-help resources.

Defenses you should raise include lack of proof, wrong identity or amount, and the claim being time-barred, so preserve records, demand validation, and consult a consumer lawyer if possible. Check your state's deadlines at state statutes of limitations tracker.

  • 4. Lack of proof: no signed contract or chain of assignment.
  • 5. Wrong amount or wrong person: billing errors or identity mix-up.
  • 6. Time-barred debt: statute of limitations expired, assert as an affirmative defense.

What legal actions can I take if Loan Science violates debt collection laws?

You have clear remedies: Document every contact (dates, times, caller ID, recordings, texts, emails, screenshots) and keep originals, then Send a written dispute and cease communication letter by certified mail requesting debt validation, include account details and keep the return receipt; if Loan Science fails to validate within 30 days or continues unlawful calls, preserve proof and note specific violations like harassment or misrepresentation.

Next, File complaints with federal and state regulators, use official portals like report fraud to the FTC and find your state attorney general, and submit a CFPB complaint for federal review. If violations persist, Pursue a private FDCPA lawsuit with a consumer attorney to seek statutory and actual damages, court costs, and attorney fees; small claims court may work for smaller sums. Consult an experienced consumer lawyer promptly to assess damages, deadlines, and the best federal or state claims to bring.

Can I Escape Loan Science Without Paying Their Alleged Debt?

Yes, sometimes you can avoid paying Loan Science, but only if the account is inaccurate, unvalidated, or time-barred; legitimate, verified debts do not simply disappear.

If the collector cannot validate the debt or the statute of limitations has expired, you can often neutralize or remove the entry without payment.

  • Pull full credit reports from all three bureaus.
  • Send a written debt-validation request to Loan Science by certified mail.
  • File disputes with each bureau for inaccuracies and include supporting documents.
  • If past the statute of limitations, avoid written or oral admissions that restart the clock.

Prioritize disputes before payment. Use validation failures, bureau deletions, or SOL defenses to force removal. Avoid credit-repair firms promising magic, they cannot erase a valid debt. If Loan Science sues, consult a consumer attorney and assert your FDCPA rights. Keep every letter and proof of delivery. If you negotiate, get any settlement or deletion promise in writing before paying.

Should I choose credit repair over paying Loan Science directly?

Only pay Loan Science directly when the debt is clearly yours, validated, and you have a written promise that paying will remove or improve the listing on your credit report.

If the account looks wrong or Loan Science cannot prove it, dispute first. Send a debt validation request by certified mail within 30 days of their first contact, pull all three credit reports, and check dates, balances, original creditor, and signs of identity theft. If they fail to validate, demand deletion and file bureau disputes. Don't pay to 'see what happens.'

If the debt is legitimate and still collectible, treat payment as a negotiation, not a surrender. Ask for a written settlement or payment-plan agreement that explicitly states deletion or re-scoring, zero balance reporting, and no additional fees. Get the exact terms in writing before sending money.

A lump-sum settlement can be fine if it buys deletion; a payment plan is safer when you need time, but insist on the same written reporting concessions.

Think about score leverage before paying. Paid collections can still hurt for years, and paying time-barred debt can restart the statute of limitations in some states.

A targeted professional audit or careful DIY review often finds easier removals (incorrect dates, duplicate tradelines, stale or unverifiable items) that boost your score faster than paying off one collection. Use reputable credit-repair help only to supplement disputes and demands for written deletion.

Act now: request validation, review reports, push for written pay-for-delete or re-score terms if you decide to pay, and consider a professional audit if you have multiple negative items. Keep certified-mail receipts and every written agreement.

You Could Remove Loan Science And Boost Your Score Fast

If Loan Science is hurting your credit, it may be possible to dispute and remove it - especially if it's outdated or inaccurate. Call us today for a free credit report review so we can check for errors, assess the impact on your score, and guide you on the best steps to fix it.
Call 866-382-3410 For immediate help from an expert.
Get Started Online Perfect if you prefer to sign up online.

 9 Experts Available Right Now

54 agents currently helping others with their credit