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#1 Way to Remove 'Imperial Finance' (Hurting Your Score)

Last updated 09/08/25 by
The Credit People
Fact checked by
Ashleigh S.
Quick Answer

Imperial Finance is a debt collector, and if it's on your credit report, you likely have a collection account hurting your score. You could try paying it off or disputing it with the credit bureaus yourself, but both options could potentially lower your score further or drag out the stress.

Before doing anything, call us - our credit experts have 20+ years of experience, we'll pull and analyze your full credit report, and help you map out clear next steps to fix your score fast.

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Why is Imperial Finance calling me?

They're most often calling because they believe you owe a past-due account, but calls also come from skip-trace/wrong-number errors, mixed-file confusion (similar names or SSN digits), or a recycled phone number assigned to someone else.

Don't confirm identity or pay on an incoming call, verify and force everything into writing. Immediate steps:

  • Hang up, independently look up Imperial Finance's phone or address, then call that official number to verify the debt.
  • Never give your SSN, full DOB, bank logins, or remote-access codes to an inbound caller.
  • Switch to written communication and demand a debt validation notice under the FDCPA within 5 days, see CFPB validation notice basics.
  • Start a dated call log (date, time, caller ID, rep name, summary) and save all messages.
  • Pull all three credit reports to see if the account is actually reporting and which bureau to target first.
  • If they fail to validate or cross legal lines, send a written dispute/cease letter, file with the CFPB or state attorney general, or consult a consumer attorney.

Which debt types does Imperial Finance typically collect?

Imperial Finance most often handles typical consumer accounts: credit cards, personal loans, auto deficiency balances, medical bills, telecom and utility accounts, and growing BNPL/fintech balances.

Whether an entry is an original-placed account or a debt-buyer file changes how you fight it. Think of assignment like reselling a used car. If the tradeline shows the original creditor name, a familiar account-number pattern, and an "opened" date older than the "reported" date, it usually signals assignment; a different creditor name or a purchase/collection date often means a debt buyer. Charge-off status, purchase versus assignment, and how recently it was placed shift your settlement leverage and who reports the tradeline. Note medical debts can be redacted or have extra privacy protections.

Before you respond, read the dunning letter and pull your credit reports to verify ownership, purchase date, balance, reporting dates, and the statute of limitations. Use those concrete facts when requesting validation or negotiating, they are your best leverage.

Is Imperial Finance Legit or a Scam? How to Tell

You can't assume legitimacy; verify Imperial Finance before paying by insisting on written proof and checking official records, because scammy tactics are common.

  • Demands for payment by gift cards, wire, or cryptocurrency.
  • High-pressure ultimatums to pay "today" or face immediate action.
  • Refusal to mail a validation notice or provide account details in writing.
  • Caller uses blocked numbers or forces you to call the number they give.
  • Refusal to identify the original creditor or produce account documentation.
  • Inconsistent company name, address, or licensing when you independently search.
  • Requests for bank logins, PINs, or other unnecessary sensitive data.

Verify in four short steps: 1) require a written validation notice and do not pay until you receive it, 2) match the exact business name and licensing with state regulators and NMLS Consumer Access, 3) confirm the street address and phone via an independent search and call published numbers back, not the number they text or give you,

4) document every contact, preserve copies, and if anything feels wrong report it and follow CFPB tips on spotting collector scams, or consult a consumer attorney.

Official Imperial Finance Contact Details (Phone & Address)

Official Imperial Finance phone numbers and mailing addresses vary by office, so always confirm contact details through official channels before you call or mail anything.

Verify step-by-step: check the legal business name on your written validation notice and compare its mailing address to the address on the company website; never trust caller-ID, numbers can be spoofed. Check their BBB listing at BBB business profile search and your state registry at state business registry search. Make a short verification call to the number listed on those official sources, ask them to confirm their mailing address and the account reference, but do not provide personal or financial data on that first call. If addresses or numbers don't match, or you can't confirm via official sources, treat the contact as suspicious and demand written debt validation by mail before taking any action.

What Are My FDCPA Rights When Contacting Imperial Finance?

You have federal protections that limit how Imperial Finance may contact you, force proof of the debt, and stop abusive or unlawful collection tactics.

Key FDCPA protections you can use:

  • No harassment or abuse, meaning no profane language, repeated calls meant to annoy, threats of violence, or public shaming.
  • No false or misleading statements, so collectors cannot lie about legal actions, arrest, or the amount owed.
  • Limited third-party contact, they may only contact others to locate you and must not disclose the debt.
  • Time-of-day limits, generally 8 a.m. to 9 p.m. local time unless you agree otherwise.
  • Workplace restrictions, once you tell them not to call at work they must stop workplace contacts.
  • Right to validation, request written verification; collectors must provide a validation notice (usually within five days) and you have 30 days to dispute.
  • Right to cease or restrict communications, send a written cease notice and they must stop contacting you except to state specific actions they will take.

Call-recording consent varies by state, so check local law and review the CFPB overview of the FDCPA.

How to Request Debt Validation from Imperial Finance and What If It's Not Provided?

Send a written validation request to Imperial Finance within 30 days of the first collection notice, by certified mail with return receipt, and keep copies and the receipt.

In the letter demand a verification package and an itemization of the debt, and state that collection must pause until they mail verification; if they claim a purchase, ask for chain-of-title documents and a copy of the signed agreement. Use plain language, include your account details, and keep deadlines clear. For templates and wording see CFPB debt collection sample letters.

If Imperial Finance does not validate, immediately dispute the entry with the credit bureaus, file a complaint with the CFPB, and consider a written cease-communication (cease and desist) or an FDCPA enforcement action with an attorney. Keep every proof of mailing, dates, and responses. Act fast, deadlines matter.

What to request:

  • Itemized balance (principal, interest, fees).
  • Original creditor name and account number.
  • Copy of the signed contract or agreement.
  • Date of last payment and payment history.
  • Proof of chain of title or assignment if debt was sold.
  • Detailed fee and interest calculations.
  • Verification that the account belongs to you, with supporting documents.
Pro Tip

⚡ If Imperial Finance is on your credit report, first pull your full credit file (not just summaries) from all three bureaus, then compare their tradeline details - especially the original creditor name, balance, and dates - to your own records or billing statements to spot reporting errors or potential fraud before disputing.

How do I remove debt from Imperial Finance that's not mine?

Start by treating the account as either a mixed-file error or identity theft, then force removal with a fraud report, collector validation, and FCRA disputes that demand deletion, not merely correction.

  • Run a tri-merge review to see which bureaus show the tradeline and confirm mixed-file (name/date mismatch) versus new accounts opened in your name.
  • If accounts were opened fraudulently, place an extended fraud alert or credit freeze immediately.
  • File an official identity-theft report at file an identity theft report, save the recovery packet.
  • Log dates, call notes, and send every correspondence by certified mail, keeping copies and tracking numbers.

Send Imperial Finance an identity-theft affidavit and a written dispute; demand debt validation and deletion if they cannot prove ownership. File FCRA disputes with Experian, TransUnion, and Equifax, each with copies of your ID, police/identity-theft report, proof of address history, and the collector's failure-to-validate evidence; explicitly request deletion of any impermissible tradeline, not just 'update.' For dispute mechanics see the CFPB dispute guidance.

  • If the collector ignores validation or refuses deletion, file complaints with CFPB and your state attorney general.
  • Consider a demand letter citing FDCPA/FCRA violations, then consult a consumer attorney if needed.
  • If removal is granted, obtain written confirmation and verify all bureaus removed the tradeline.
  • Keep a master file of evidence to support future disputes or legal action.

Can Imperial Finance contact me at work, via social media, after hours, or through my friends/family?

They can contact you, but the Fair Debt Collection Practices Act sharply limits when, where, and what they may say.

  • Time limits: no calls before 8:00 a.m. or after 9:00 p.m., unless you give clear permission.
  • Workplace: stop workplace calls as soon as you tell them your employer forbids them; continued calls after that are unlawful.
  • Social media: collectors may send private messages, but they may not post publicly or disclose debt details where others can see.
  • Friends/family/third parties: they may only contact third parties to get your location information, never to discuss the debt itself or harass those contacts.
  • Validation & enforcement: request written debt validation and document violations, you can report abuses to regulators; see the CFPB guide to debt collection for steps.

To stop work calls or require mail only, send a short written notice and keep proof. Sample: "Do not contact me at my workplace. Contact me only by U.S. mail at [your address]." Send by certified mail, keep the receipt, and save all messages; after a written cease request collectors may only contact to advise of specific legal actions or to provide validation.

How do I stop Imperial Finance from harassing me or engaging in abusive, unfair practices?

Start by building an ironclad paper trail: save voicemails and texts, screenshot messages, photograph mailed notices, log caller IDs, dates and times, and keep every envelope and certified-mail receipt as evidence.

Send a written cease-communication or channel-restriction letter by certified mail, return receipt requested; include your name, the account reference, a clear demand that they stop contacting you (or only contact you by a single channel, for example mail), and a short statement that you are invoking your rights under federal and state collection law. Keep the return receipt and a copy of the letter.

Immediately block numbers and use call-screening or third-party blocking apps, restrict social media contact, and tell your employer to refuse workplace calls if applicable; do not engage in angry exchanges, but preserve every abusive voicemail or message as proof. Unlawful conduct such as threats, obscene language, repeated calls after a cease demand, or sharing your information with third parties can create FDCPA violations and may lead to statutory damages and attorney-fee shifting.

If harassment continues, file a complaint with federal and state regulators and consider suing, especially when violations are repeated or serious; you can submit a CFPB complaint and also contact your state attorney general. Consult a consumer-rights lawyer before filing suit or to obtain damages, injunctive relief, or to respond to any court action from the collector.

Red Flags to Watch For

🚩 Imperial Finance may try to collect on debt they don't legally own, which means they might have no right to demand payment at all. Always make them prove they own the debt before engaging.
🚩 If you respond or pay before verifying the debt, you could accidentally reset the statute of limitations, making old, expired debt legally enforceable again. Don't act until you've confirmed it's still collectible.
🚩 Some collectors may disguise themselves as Imperial Finance using lookalike names or spoofed contact info to trick you into paying scammers. Never call back using numbers they give you - verify independently.
🚩 Even if the debt isn't yours, ignoring repeated contacts could lead to a lawsuit in your name that you won't know about until it's too late. Always respond in writing within 30 days, even if you think it's a mistake.
🚩 Paying without a written settlement agreement may result in more collections later if they sell the remaining balance or fail to update your credit properly. Get everything in writing before sending a single dollar.

Can Imperial Finance add interest, fees, or charges to the original debt?

Only if your original loan or card agreement and your state law expressly allow added interest or fees; otherwise a collector cannot lawfully tack new charges onto the principal. Collectors must itemize any add-ons in the validation notice and on monthly statements, so compare the "amount owed" they claim to the lender's charge-off balance and demand a complete transaction history and payoff ledger to verify when interest, fees, or post-charge-off charges began.

Watch for junk fees and unlawful retroactive interest, disputing improper interest and unitemized charges as both an FCRA reporting issue and an FDCPA collection-practice violation. Send a written dispute and validation request, keep certified-mail proof, escalate to your state regulator if unresolved after 30 days, and consult federal guidance at CFPB guidance on junk fees.

Can Imperial Finance garnish wages, benefits, or freeze bank accounts without notice?

No, a private collector like Imperial Finance normally cannot take your wages, benefits, or freeze your bank account without first winning in court, though certain government debts and child support have different rules.

Credit collectors start by suing, serving a summons, and asking the court for a judgment; if the creditor wins the judge can issue a garnishment or levy that forces your employer or bank to turn over funds. Federal law and state rules limit how much can be taken (for wages the federal cap is based on disposable earnings), and many public benefits (Social Security, VA, SSI/SSDI) are protected or exempt. Some debts, including IRS tax liabilities, federal student loans, and child support, may be collectible under special procedures without the usual consumer-collection path.

If you get a summons or notice, act immediately: answer the court, assert exemptions or hardship, seek legal aid or a consumer attorney, and never ignore a judgment. Learn practical basics at CFPB garnishment basics to confirm limits and steps.

If you're facing garnishment:

  • Read the summons, note deadlines.
  • File an answer or request a hearing.
  • Claim exemptions for protected benefits.
  • Contact legal aid or a debt attorney.
  • Ask the creditor to negotiate or set up a payment plan.
  • Notify your employer/bank about exempt income.

What Are Imperial Finance's BBB Ratings and Complaint Records?

Start by looking up Imperial Finance on the Better Business Bureau to see its current grade and detailed complaint history.

Go to Imperial Finance BBB profile, enter the exact company name and address, then open the company record that matches the contact details you have. Check the yearly complaint count, complaint categories, and whether complaints list validation or identity problems so you don't pull the wrong file.

Read beyond the letter grade: note complaint volume per year, top issue types (billing, verification, incorrect account), how quickly the company responds, and the exact resolution language (resolved, partially resolved, unresolved). Look for repeating patterns, for example frequent validation disputes or misidentification; those patterns strengthen written validation and dispute requests. Save screenshots and complaint IDs, cite them in your debt-validation letter, and ask the collector to address the specific patterns you found.

Key Takeaways

🗝️ If Imperial Finance contacts you, don't confirm anything - hang up and verify the debt through official channels first.
🗝️ Ask them to send you a written validation notice and check your credit reports for errors, ownership details, and any signs of mistaken identity.
🗝️ Use your rights under the Fair Debt Collection Practices Act (FDCPA) to demand proof, dispute inaccuracies, and stop unverified or abusive collection attempts.
🗝️ If the debt is invalid, outdated, or unverified, you may be able to dispute it off your credit report and avoid payment entirely.
🗝️ If you're unsure where to start, give us (The Credit People) a quick call - we can help review your credit report, spot red flags, and guide you on what to do next.

Class-Action Lawsuits and Settlements Involving Imperial Finance

If you want to know whether Imperial Finance has been the subject of class actions or settlements, start by searching official court dockets and regulator enforcement records right away.

Where to search:

  • PACER federal court records, for federal class-action dockets and filings.
  • State court portals, for state-level class suits and settlement filings.
  • CFPB enforcement database, for consent orders or enforcement actions.
  • State attorney general sites and published class‑action notice lists.

Look for these things in filings and settlement papers:

  • Legal theories cited, commonly FDCPA (collection conduct), FCRA (reporting), TCPA (calls/texts).
  • Named‑plaintiff complaints, class definitions, and whether you fall inside a class.
  • Settlement terms: injunctive relief (changes in practices), monetary relief (restitution or reimbursements), and claim procedures.
  • Deadlines, eligibility rules, and claim‑submission requirements.
  • Fine print: most settlements change collector behavior or pay limited refunds, they rarely wipe individual balances entirely.

If you find a relevant case, act quickly:

  • Download the complaint, settlement agreement, and claim form from the docket or settlement administrator.
  • Preserve documentation (statements, letters, call logs).
  • File a claim before the deadline or formally opt out if you prefer private litigation.
  • Consider a consumer attorney for eligibility questions or complex claims.

What to note:

  • Settlements rarely cancel debts, they usually offer limited refunds or behavior changes.
  • Participation deadlines and proof requirements vary.
  • Opting out preserves individual suit rights.
  • Restitution can be prorated after attorneys' fees.
  • If you see enforcement, file a CFPB or state AG complaint and monitor your credit reports.

Steps to Take Upon Receiving a Imperial Finance Collection Notice

Act fast, don't panic: within 30 days preserve the notice, request validation, and document everything so you can dispute, verify, or negotiate with confidence. See the CFPB sample validation notice for exact validation items to request.

  • 1. Save the envelope, original notice, and any enclosures; note the received date and scan copies.
  • 2. Calendar the 30-day validation window from the received date; set reminders at day 7 and day 29.
  • 3. Send a debt validation request by certified mail, return receipt requested, asking for full itemization and original creditor identity.
  • 4. If they reply, compare the itemized charges to your records: dates, payments, fees, and balance accuracy.
  • 5. Pull current credit reports from Equifax, Experian, TransUnion and record whether Imperial Finance appears, with dates and amounts.
  • 6. State communication preferences in writing, demand written-only contact if you prefer, and mail that preference to the collector.
  • 7. Log every contact: date, time, rep name, summary; keep voicemails, emails, and certified-mail receipts.
  • 8. If validation is not provided or the debt is wrong, send formal disputes to the collector and each bureau with supporting documents, demanding deletion.
  • 9. If collectors break the law or threaten unlawful actions, consult a consumer attorney and file complaints with CFPB and your state attorney general.

What if I ignore Imperial Finance's communications or can’t pay my debt?

Ignoring Imperial Finance won't make the debt disappear and often makes things worse, because silence lets collectors escalate collection efforts, report negative tradelines, or pursue a lawsuit that can result in judgments, garnishment, or bank levies.

Act instead with simple, controlled steps: demand debt validation in writing and instruct them to contact you by mail only, send requests by certified mail, and keep every record. Prioritize essentials like housing, food, and utilities before paying collectors.

Explore hardship plans, negotiated settlements, or payment arrangements, but beware: partial payments can restart the statute of limitations in some states, so get legal advice before making any payment. For free guidance, contact the National Foundation for Credit Counseling.

If you're sued, respond to the court by the deadline to avoid a default judgment and seek a consumer attorney or legal aid. If the debt is disputed, press validation and file disputes with the credit bureaus while documenting everything. If collectors cross legal lines, report them to your state attorney general and the Consumer Financial Protection Bureau, and use records to defend yourself or negotiate from a position of strength.

Is negotiating a lower amount with Imperial Finance a bad idea?

Settling with Imperial Finance for less can be a smart move, but only if you force written protections first to avoid taxes, revived time limits, or a worse credit outcome.

  • 1. Signed settlement agreement showing exact amount, due date, and payment method.
  • 2. Clear reporting language to bureaus, spelled out verbatim.
  • 3. Pay-for-delete clause, if you want the tradeline removed upon cleared payment.
  • 4. Itemized balance and an explicit freeze on future interest or fees from agreement date.
  • 5. Release-of-claims and full-satisfaction language, plus a no-resale/no-reassign clause.
  • 6. Tax disclosure, stating whether forgiven debt will be reported on Form 1099-C, plus proof-of-payment receipt.

Pros: lower total cost, immediate resolution, stop collection pressure. Cons: forgiven amounts can trigger Form 1099-C tax reporting, partial payments may restart the statute of limitations in some states, and accounts usually show 'settled' rather than deleted unless you secure deletion in writing.

Script to use: 'I can settle for $X as full payment. If you accept, email a signed agreement with the exact reporting and release language I requested; I will pay once I receive that document.'

Can Imperial Finance Sue Me for Debt or Arrest Me if I Don't Respond?

You will not be jailed for unpaid consumer debt, but Imperial Finance can sue you and, if they win, use court remedies like wage garnishment or bank levies.

  • First 10 days action plan: immediately read any court papers for deadlines, do not ignore service of process, save all letters and account records, send a written request for validation if you haven't already, and calendar the deadline to file an answer.
  • Key legal steps to expect: being served starts the lawsuit clock, you must file a written answer in the correct court, ask the court for more time if needed, and request proof of the debt and chain of assignment.

If you lose by default because you ignore the suit, the collector can obtain a judgment that allows garnishing wages, levying bank accounts, or placing liens, subject to state exemptions; they cannot criminally arrest you for ordinary debt. Use common defenses: wrong identity, wrong amount, statute of limitations (time-barred debt), improper service, or lack of documentation, and expressly demand proof during litigation.

  • Practical next moves: file an answer and any counterclaims, request debt validation and the bill of sale or assignment, gather payment records and identity documents, and negotiate only after you understand the case and any statute of limitations.
  • Get help if unsure, especially before deadlines, for low-cost or free help use find Legal Aid near you to locate assistance and avoid default judgment.

What legal actions can I take if Imperial Finance violates debt collection laws?

You can stop unlawful collection by documenting everything, sending a precise FDCPA demand letter, filing regulatory complaints, and suing within the deadline for statutory and actual damages.

First, preserve proof: save voicemails, call records, texts, letters, envelopes with postmarks, account statements, and any recordings you made. Note dates, times, names, badge numbers, and what was said. These items are the evidence a lawyer, regulator, or small claims judge will rely on.

Next, write and send a short, firm demand letter by certified mail, return receipt requested. Identify the account, state the exact violations (for example cite 15 U.S.C. §§1692c, 1692d, 1692e, 1692g), demand debt validation or correction, demand cessation of prohibited conduct, and set a clear deadline for remedy. Keep copies of the letter and the receipt. A well-worded demand often forces correction or settlement.

Then file complaints with regulators, and attach your evidence. Submit a consumer complaint to the CFPB using submit a complaint to CFPB, and also contact your state attorney general or consumer protection office. Regulators can investigate patterns and sometimes secure restitution faster than court.

If regulators or negotiation fail, file a private action. Under the FDCPA you generally have one year from the violation to sue, 15 U.S.C. §1692k(d), though state laws may have longer limits and additional remedies. Successful claims can yield actual damages, statutory damages (up to $1,000 under the FDCPA), and recovery of attorney fees and costs, which makes contingency or fee-shift representation feasible. For small amounts consider small claims court, for larger or injurious conduct consult a consumer attorney. Act quickly, keep every original document, and move within the applicable statute of limitations to preserve your full legal remedies.

Can I Escape Imperial Finance Without Paying Their Alleged Debt?

Yes, you can often avoid paying Imperial Finance's alleged debt by using lawful defenses, disputing mistakes, or asserting time-bar protections instead of surrendering to pressure.

Demand written debt validation under your FDCPA rights and dispute any incorrect bureau reporting; if collectors cannot prove the account belongs to you, they have no lawful claim. Check whether the account is time-barred, because you may legally refuse payment or suit enforcement, see the federal guidance on statute of limitations on debts. Negotiate only with clear, written terms if the debt is valid. Avoid ghosting, making partial payments that revive time-barred debt, re-aging tricks, and paid 'debt elimination' scams.

Act now: send a certified validation letter within 30 days of first contact, pull all three credit reports, document every call and letter, and consult free legal aid or a HUD-approved credit counselor before accepting offers. A focused credit review often uncovers faster dispute angles or reporting errors that remove the hit to your score.

Lawful options:

  • Request written debt validation immediately.
  • Dispute incorrect entries with the credit bureaus.
  • Assert statute-of-limitations/time-bar defenses.
  • Negotiate a reduced lump-sum with written release.
  • Use bankruptcy only after professional counseling.
  • Seek free legal aid or a consumer attorney.
  • Do not pay or admit liability without proof.

Should I choose credit repair over paying Imperial Finance directly?

Paying immediately is not always the right move, choose based on legal risk, accuracy, and documentation.

If Imperial Finance is legitimately owed and at risk of suing or getting a judgment, paying or negotiating reduces legal exposure and stops collection escalation. If the item is inaccurate, time-barred, duplicated, or poorly documented, disputing and forcing validation can remove it without payment. A practical hybrid is validate first, then decide: confirm the debt, check statute of limitations, then either negotiate a pay-to-settle or pursue removal through dispute or settlement for deletion.

Consider these decision criteria before you pay or repair:

  • Amount owed, does payoff justify risk and credit benefit.
  • Account age, is it recent or older than reporting limits.
  • Statute of limitations in your state on written/oral contracts.
  • Reporting status, is it actively on your credit report or already aged off.
  • Documentation quality, does Imperial Finance provide original creditor papers.
  • Identity match, is the name, SSN, and amount exactly yours.
  • Judgment threat, has a suit been filed or is one likely.
  • Cost vs benefit, compare credit repair fees to potential score gain and legal risk.
  • Payment effect, will paying result in a paid collection or a deletion.

If you choose to dispute first, send a debt validation request and keep certified mail proofs. If validation fails, file disputes with each bureau and use supporting docs. If validation succeeds and you still owe, negotiate a pay-for-delete or reduced lump sum, get any agreement in writing before paying, and avoid verbal promises.

Before sending money, strongly consider a neutral tri-bureau review to confirm what each credit file shows, then act. You want the legal risk closed or the error corrected, not both undone by haste.

You May Be Able to Remove 'Imperial Finance' Today

Imperial Finance' could be unfairly dragging down your credit score. Call now for a free report review - let's find and dispute any inaccurate info hurting your credit.
Call 866-382-3410 For immediate help from an expert.
Get Started Online Perfect if you prefer to sign up online.

 9 Experts Available Right Now

54 agents currently helping others with their credit