#1 Way to Remove 'DSR Holdings' (Hurting Your Score)
The Credit People
Ashleigh S.
DSR Holdings is a debt collector, and you likely have a collection account on your credit report from them tied to an old, unpaid debt. You could try paying it or disputing it yourself with the credit bureaus, but both options could potentially hurt your score further or lead to unnecessary stress if not handled precisely.
Instead, call us - our credit experts (20+ years' experience) will pull your full credit report, analyze it with you, and help build a personal strategy to fix your score and manage the entire process for you.
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Why is DSR Holdings calling me?
They're usually calling because they claim you owe a debt they bought or were assigned to collect - often credit card balances, defaulted personal loans, or medical bills. Mistakes and miscommunications are common, so don't accept verbal claims; request written validation immediately and check your credit report for any DSR-related entries to trace the original account.
Log every contact - date, time, caller name, number and what was said. If DSR can't produce validation, send a written validation request and dispute the listing with the credit bureaus. If calls persist or become abusive, your log supports an FDCPA complaint or legal action. If you'd rather not engage directly, quietly consult a credit specialist to explore dispute or negotiation options.
Which debt types does DSR Holdings typically collect?
Most accounts DSR Holdings pursues are consumer, post‑charge‑off debts - defaulted personal/payday loans, credit‑card delinquencies, medical bills and unpaid utilities.
They typically act as a collection attorney or agent for accounts bought or assigned after charge‑off. Contracts can allow added fees or interest, so they often cite legal action quickly; consumer reports show many targets are balances under $5,000.
Don't guess - read any notice for the original creditor and charge‑off date. Pull your credit report or get a professional review before you respond. Send a written debt‑validation request if you're unsure; that pauses collection until they prove the debt.
- Defaulted personal loans (including online payday loans)
- Credit‑card delinquencies and charged‑off cards
- Medical bills and provider balances
- Utility arrears and unpaid service bills
- Post‑charge‑off accounts purchased or assigned to collectors
- Frequently targets smaller balances (often under $5,000) and may escalate to legal threats
- Action tips: check original creditor, verify charge‑off date, request validation, get a credit‑file review
Is DSR Holdings Legit or a Scam? How to Tell
Short answer: treat DSR Holdings Group LLC as a real but risky debt collector - it exists (est. 2023, Getzville, NY) yet has many consumer complaints and aggressive practices, so don't pay or give sensitive info until you verify.
- Key facts: company formed 2023; BBB file opened 2024 with an F grade and no accreditation; complaint volume is high (100+ inferred across reports).
- Common red flags to watch: pressure for instant payment, threats, repeated third‑party contacts, and requests for unusual payment methods (wires/gift cards are classic scam signals). DSR reportedly avoids gift‑card/wire demands but uses aggressive tactics that have prompted FDCPA complaints.
- Immediate verification steps: demand written debt validation (within 30 days), ask for their state collection license and original creditor details, check your state attorney general and court records, and search consumer complaint databases (CFPB/BBB).
If anything feels off, pause and get expert help: send a written validation/cease letter by certified mail, report FDCPA violations to CFPB and your state AG, and consult a consumer‑law attorney or a trusted credit dispute specialist before making payments.
Official DSR Holdings Contact Details (Phone & Address)
To contact DSR Holdings about a collection, send certified written mail to 2350 N Forest Rd Ste 28B, Getzville, NY 14068 and note their primary phone numbers: (855) 200-3739 and (716) 321-1563 - prefer written validation by mail and avoid calls unless absolutely necessary to prevent restarting collection clocks.
Practical contact steps and cautions:
- Mail (best): Send certified/return‑receipt correspondence to 2350 N Forest Rd Ste 28B, Getzville, NY 14068 - keep the receipt and a copy of the letter.
- Phone (only if needed): (855) 200-3739 and (716) 321-1563 - document date, time, and what's said; calls can restart debt timelines.
- Debt validation: Request validation in writing to the address above and do not admit liability or make payments until you receive proof.
- Recordkeeping: Save certified-mail tracking, receipts, copies of all letters, and notes on any calls to build a paper trail.
- Reference: For their profile and complaint history, see the DSR Holdings BBB profile.
What Are My FDCPA Rights When Contacting DSR Holdings?
You're protected by the Fair Debt Collection Practices Act: collectors may not harass you, lie about the debt, call at abusive hours, or contact third parties about your debt, and you can demand verification or that they stop contacting you in writing.
With DSR, watch for specific red flags - calls before 8 AM or after 9 PM, repeated threats, misstatements about the amount or legal consequences, or disclosure to friends/family - and log every call, date, time, phone number and what was said.
If DSR breaks the law, send a written cease-and-desist and a written request for debt validation (certified mail), keep your evidence, consider an attorney, and if they disclosed your debt to others or otherwise violated the FDCPA you can pursue damages (statutory awards up to $1,000) and file a complaint with CFPB; stay minimal in your own contact and consider professional help for credit-repair strategies.
How to Request Debt Validation from DSR Holdings and What If It's Not Provided?
- Send a certified-mail validation request to DSR Holdings at 2350 N Forest Rd Ste 28B, Getzville, NY 14068 within 30 days of their first contact.
- In the letter, demand verification of the debt and copies of the original creditor agreement and full payment history.
- Mail tracked certified-return-receipt (USPS) so you have proof of delivery.
- Use the CFPB debt validation template to structure your request.
Write one crisp demand letter. Say you are requesting validation under the FDCPA. List the account number they gave, but do not admit the debt. Ask for: the original signed contract, chain of assignment, itemized ledger, and proof they own or are authorized to collect. Date and sign the letter. Keep copies of everything.
If DSR Holdings does not provide valid proof within a reasonable time (typically 30 days after your request), they are required to stop collection activity until they verify. Track your certified mail receipt. If they ignore you, file a complaint with the CFPB and document the missed response - BBB records show DSR has ignored some validation requests. Lack of validation can be used to dispute the tradeline on your credit report; a credit expert can help translate the paperwork into effective disputes.
- If no validation: insist they cease collection.
- Dispute the tradeline with each credit bureau.
- File a CFPB complaint and include your certified-mail proof.
- Consider an FDCPA claim or small-claims suit if they continue.
- Seek a credit expert or consumer-attorney to help remove an unverifiable tradeline.
⚡ Before replying to DSR Holdings or making any payments, send a certified debt validation letter requesting the original contract, itemized charges, and proof they can legally collect - this freezes collection efforts and gives you leverage to dispute or negotiate the account.
How do I remove debt from DSR Holdings that's not mine?
Dispute it in writing to DSR Holdings and immediately file credit-bureau disputes with proof that the account isn't yours so they must investigate.
Send a written debt‑validation letter to DSR Holdings by certified mail with return receipt. Demand validation within 30 days and attach proof such as a identity‑theft affidavit, police report (if stolen), photo ID, and any billing statements showing non‑ownership. Simultaneously file online disputes with the bureaus via Equifax credit dispute page, Experian dispute portal, and TransUnion dispute center. Paperwork wins.
If DSR fails to investigate within 30 days, escalate to the FTC at report to the FTC. Scrutinize their reply for FDCPA violations and incorrect re‑verification. Avoid direct negotiation that could affirm the debt; instead consider professional credit repair to boost removal chances and preserve evidence to sue or file state AG complaints if they break the law.
Can DSR Holdings contact me at work, via social media, after hours, or through my friends/family?
Short answer: Not freely - federal law (the FDCPA) tightly restricts how and when collectors like DSR Holdings may reach you.
Collectors may call your workplace only until you tell them it's inconvenient or the employer refuses contact. They may not call before 8:00 AM or after 9:00 PM local time. They may not use social media to post or message anything that reveals your debt to others. Contacting friends or family is limited to a single purpose - to obtain your location - and generally only once; discussing the debt with third parties is prohibited. Consumer complaints allege DSR has made repeated family calls; if that happens, document every call and report it to the CFPB.
To stop unwanted contact, put limits in writing and keep proof. Send a written cease‑and‑desist (certified) stating no calls at work, no social‑media contact, and no third‑party contacts. Save logs, voicemails, screenshots, and dates. If DSR keeps violating the FDCPA you can file complaints and pursue legal action; a consumer‑credit professional or attorney can also help negotiate and repair credit quietly.
- They may not contact you before 8:00 AM or after 9:00 PM local time.
- They must stop workplace calls if you say it's inconvenient.
- They cannot reveal debt on social media or post debt details.
- Third‑party contacts are limited to one location inquiry and must not discuss your debt.
- Document every violation (dates, times, screenshots).
- Send a certified cease‑and‑desist letter specifying prohibited contact.
- Report persistent violations to the CFPB and state attorney general.
- If harassment continues, consult a consumer attorney or credit professional for legal remedies and credit mitigation.
How do I stop DSR Holdings from harassing me or engaging in abusive, unfair practices?
Send a written cease‑and‑desist by certified mail to DSR's listed address, explicitly demanding they stop all contact and citing your FDCPA rights to end harassment.
Keep every proof piece. Save the certified‑mail receipt and return receipt. Log every call with date, time, caller ID and a short transcript. Save texts, voicemails, emails, and screenshots. Cite specific FDCPA sections in your letter (for example, 15 U.S.C. §1692c(c) for cease communications, §1692d for harassment, and §1692g for validation).
If the abuses continue, escalate: file a CFPB complaint and notify your state attorney general; DSR's BBB complaints often allege threats, and FDCPA claims can warrant up to $1,000 per violation in lawsuits.
If you want to avoid direct stress, hire a reputable credit‑repair company or a consumer‑law attorney to handle disputes, negotiate or sue on your behalf, and seek removal of inaccurate reporting.
🚩 DSR Holdings may pressure you to pay debts that are past the legal collection window but don't tell you upfront that the statute of limitations has expired. Always check your state's time limit before even discussing payment.
🚩 Simply talking to DSR Holdings on the phone - even if you don't agree to anything - could restart the clock on an old debt and make it legally collectible again. Refuse all verbal contact until you've confirmed the legal status in writing.
🚩 DSR's aggressive use of legal threats can trick you into settling debts without first verifying if they actually own the debt or have proper authority. Always demand a detailed chain of ownership before paying anything.
🚩 If DSR adds fees or interest without fully explaining where they come from or providing your original contract, the amount they claim you owe could be inflated beyond what's legal. Insist on a full breakdown of all charges in writing.
🚩 DSR's high number of unresolved complaints and its F rating with the Better Business Bureau suggest ongoing, systemic problems - not just isolated issues. Use documented complaints as leverage if you need to dispute or negotiate.
Can DSR Holdings add interest, fees, or charges to the original debt?
Yes - they may only add interest, fees, or other charges if your original contract or state law expressly permits those additions; otherwise extra charges can be unlawful and actionable. Read your contract and insist on an itemized ledger showing each added charge; collectors must provide validation and specific itemization when you dispute the amount. (consumerfinance.gov)
- Review the original agreement for interest/fee clauses and the date those charges started.
- Send a written validation request and demand an itemized breakdown (include dates, rates, and how each fee was calculated).
- If they can't prove authorization or the math is wrong, dispute in writing within 30 days and tell them to cease collection on the disputed portion until verification is provided.
- Many consumers report unauthorized mark-ups; that can violate the FDCPA and state rules - challenge excess charges as unfair practice.
- Check state caps or New York limits at NY DFS limits on debt collectors.
- If the collector refuses or adds illegal fees, file complaints with the CFPB, your state AG/DFS, and consider a consumer-attorney for damages or removal assistance. (consumerfinance.gov, dfs.ny.gov)
Can DSR Holdings garnish wages, benefits, or freeze bank accounts without notice?
No - DSR Holdings can't legally take your wages, seize protected benefits, or freeze your bank account without first getting a court judgment and giving proper notice.
Garnishments, bank levies and freezes require court process; federal benefits like Social Security and many public benefits are exempt from collection. Under the FDCPA you can demand debt validation (you generally have 30 days from first contact to request it), and collectors must follow court procedures before executing a levy.
Collectors sometimes threaten garnishment - that's common in complaints - but threats alone aren't lawful. If you're threatened, insist on written proof of a judgment, send a written debt validation request immediately, keep copies of every communication, and check your state's rules and statute of limitations. If you need legal help, contact find free legal help. If the debt is questionable, consider disputing the account or using credit-repair steps to challenge its validity before any judgment is entered.
What Are DSR Holdings's BBB Ratings and Complaint Records?
DSR Holdings carries an F rating with the BBB, is not accredited, its BBB file opened in 2024, and there are 100+ complaints spread across multiple pages.
Common complaint types:
- Harassment and repeated or threatening calls and texts.
- Improper contact methods (calling work, social media, or third parties).
- Failure to provide proper debt validation or supplying inaccurate/insufficient documentation.
- Billing disputes, wrong balances, and attempts to collect debts not verified.
- Slow or unsatisfactory complaint resolutions and poor customer responses.
Complaint trends show roughly 70% marked resolved unsatisfactorily, which suggests systemic problems you can use in your defense; review the full record at BBB complaint page for DSR Holdings. Use that evidence in validation requests, disputes, and negotiations - or hand it to a professional credit reviewer to strengthen removal efforts.
🗝️ DSR Holdings is a real debt collector that often reports accounts to the credit bureaus, which can seriously hurt your credit score.
🗝️ Before paying or speaking with them, always request written debt validation to confirm the debt is accurate and legally owed.
🗝️ Send all disputes and validation requests via certified mail, and document every call or message to protect your rights under the FDCPA.
🗝️ If DSR fails to validate the debt or it's reported inaccurately, you can dispute it with the credit bureaus and request removal.
🗝️ If you're unsure where to start, give us a call - we can pull your credit report, review any DSR entries, and walk you through how we can help fix it.
Class-Action Lawsuits and Settlements Involving DSR Holdings
No major class-action settlements exist against DSR Holdings as of 2025; only individual consumer suits have appeared.
No major class-action lawsuits or settlements found against DSR Holdings as of 2025, but individual suits like Henderson v. DSR Holdings (2025, consumer credit) allege FDCPA violations; monitor PACER federal court records for updates. ([pacermonitor.com](https://www.pacermonitor.com/public/case/57184334/HENDERSON_v_DSR_Holdi…), [pacer.uscourts.gov](https://pacer.uscourts.gov/?utm_source=chatgpt.com))
Complaints and consumer reports show repeated third‑party contacts and aggressive texts, which fuel the risk of a future class claim focused on third‑party disclosures. If you're affected, contact consumer attorneys or specialist firms to learn about joining a group action through consumer law firms, and keep copies of all calls, texts, and letters. (bbb.org)
Act now even if no class exists. Demand debt validation in writing. Send a clear cease‑and‑desist if they contact third parties. Save timelines, screenshots, and call logs. Consider filing an individual FDCPA claim or working with a credit repair service - credit repair can mitigate score damage while litigation evolves.
Steps to Take Upon Receiving a DSR Holdings Collection Notice
Act fast – you have 30 days from the notice date to demand validation and preserve your dispute rights.
- Send a written debt‑validation letter by certified mail and request proof of the account; use CFPB debt-validation letter template.
- Check your three credit reports immediately for any DSR Holdings entries and note account numbers, dates, and balances.
- Do not admit the debt verbally or make any payments (those can reset clocks or be treated as acknowledgment).
- Save the notice, certified-mail receipts, and every communication; log dates, times, names, and what was said.
If DSR Holdings fails to validate in 30 days, escalate: dispute the tradeline with the bureaus, send the collector and the bureaus copies of your certified-mail demand and their lack of validation, and request deletion if unverifiable. You can also file complaints with the CFPB and your state attorney general and consult a consumer‑law attorney; credit specialists can streamline removal and shield your score.
- Preserve proof: keep scanned copies and return‑receipt cards; photograph mailed envelopes and the original notice.
- Keep a tight timeline: note the notice date, mail date, and 30‑day deadline.
- If you're sued, respond to the court immediately and get legal help; ignoring a lawsuit can lead to default judgment.
- If overwhelmed, consider a vetted credit specialist or consumer attorney to handle disputes and negotiations quickly.
What if I ignore DSR Holdings's communications or can’t pay my debt?
You can ignore some contacts, but silence often makes the problem worse: unpaid accounts can be reported, sold, and lead to legal action.
Ignoring DSR's messages can lead to credit reporting that can damage your score for up to seven years, collection accounts appearing on your reports, and the possibility of a lawsuit that - if won - can lead to a judgment, wage garnishment, or bank levies; debt collectors cannot have you arrested for owing money.
If you truly can't pay, ask for hardship options or settlement offers, request debt validation before acknowledging the debt, and consider certified negotiation, a settlement, or bankruptcy as last-resort protection; note statutes of limitations (commonly 3–6 years in most states) can bar court collection if the clock has expired, but making a payment or admitting the debt can restart that clock.
Risks remain even with 'time‑barred' accounts: collectors may still sue, report to bureaus, or sell the debt again, and judgments extend collection windows - so review your state's rules and get written offers or legal advice before agreeing to anything.
For help, file complaints if you're harassed (CFPB and your state attorney general), use certified credit counseling via National Foundation for Credit Counseling, and consider reputable repair or consumer‑attorney help to dispute, negotiate, or defend a lawsuit.
Is negotiating a lower amount with DSR Holdings a bad idea?
It can help, but only with tight safeguards - negotiating with DSR often trades a discount for legal and credit risks unless you lock terms in writing.
- Potential upside: lower payoff (complaints often show DSR settling around 40–60%), faster stop to calls, and less cash outlay.
- Major risks: a payment or written promise can restart the statute of limitations and legally reaffirm the debt.
- Reporting problem: many settlements are recorded as 'settled for less,' which still hurts your score versus a deletion.
- Pay‑for‑delete: ideal but rare - DSR rarely agrees; never rely on verbal promises.
- Tax risk: forgiven balances can trigger a 1099‑C and taxable income.
- Non‑payment option: credit repair or disputing validation can sometimes remove the tradeline without paying.
Before you pay, demand a written settlement that spells out exact dollar terms, a clear pay‑for‑delete clause or reporting language, and proof you won't be sued; don't make any payment or admit the debt until you have it. Keep every receipt and get tax advice if any forgiveness is involved - treat negotiations like signing a contract, not a phone bargain.
Can DSR Holdings Sue Me for Debt or Arrest Me if I Don't Respond?
They can sue you for a valid debt within the applicable statute of limitations, but owing money is a civil matter - DSR or any collector cannot have you arrested just for nonpayment.
Collectors must file a lawsuit and properly serve you before a court can order anything; wins require proof of the debt (recent filings, e.g., Henderson v. DSR, show they do sue, but proof matters). Criminal charges only arise if there's separate criminal conduct like fraud, not for ordinary unpaid bills.
Ignore a summons at your peril: failing to respond usually produces a default judgment that can lead to wage garnishment, bank levies, or liens depending on state law. If sued, immediately answer the complaint - use tools like respond to a summons with SoloSuit tools to file a timely response and avoid automatic losses; also request debt validation and keep all records.
Act now: verify the debt in writing, check your state's statute of limitations, dispute errors, and don't ignore court papers; if you need guidance, start with official consumer resources like the CFPB debt collection basics or free legal aid in your area.
What legal actions can I take if DSR Holdings violates debt collection laws?
Sue them, file regulator complaints, or force validation - you can recover statutory damages, fees, and sometimes get the account removed if DSR breaks collection law.
Start by preserving everything: call logs, timestamps, recordings, texts, letters, credit reports, and witness names; send a written dispute and validation request; and stop further contact with a clear cease‑and‑desist if harassment continues.
- Request written debt validation within 30 days and keep proof of delivery.
- Save all communications (screenshots, call records, voicemail, dates).
- File complaints with federal and state agencies and your state attorney general.
- Bring an FDCPA suit in small‑claims or federal court - you can seek up to $1,000 plus costs, actual damages, and attorney fees.
- Consider small‑claims for speed or a federal/state suit for broader remedies; class actions apply if many victims show the same pattern.
- Talk to contingency attorneys or a consumer‑rights referral group if you want representation.
- Use credit professionals to document disputes and push bureaus to correct reporting.
File administrative complaints first (CFPB and FTC); see the FTC FDCPA statute page for the law and process. For attorneys, try a consumer‑advocate network like NACA attorney referrals, many of whom take FDCPA cases on contingency.
If you prove violations, remedies include statutory damages (the ~$1,000 cap), actual damages, attorneys' fees, injunctions, and often removal or settlement that erases the tradeline; an established pattern of complaints - especially given DSR's F BBB rating - strengthens your case, and credit experts can streamline documentation and disputes.
Can I Escape DSR Holdings Without Paying Their Alleged Debt?
If the account isn't verified, dispute it in writing and demand validation within 30 days; collectors must provide verification or stop collection of the disputed portion while they investigate. Send disputes by certified mail and keep records.
Should I choose credit repair over paying DSR Holdings directly?
Yes - most people are better off challenging the DSR Holdings entry through credit-repair/dispute processes than simply paying it.
Disputes target errors and unverifiable listings and often remove harmful entries without payment, preserving cash and improving score faster; paying can leave the tradeline on your file or even re‑age the debt and signal verification.
With DSR's complaint history, disputes succeed in many cases (CFPB data show 50%+ success in comparable challenges), so a methodical dispute or a reputable repair service usually gives better outcomes than a straight payoff.
Weigh costs and timing: compare repair fees to the debt amount, the age/validity of the account, and whether you can get a written 'pay for delete' before paying; if the debt is valid and small, a negotiated payoff that secures written deletion can make sense. Before hiring anyone, read the FTC guide on credit repair, keep all validation requests and agreements in writing, and consider starting with a dispute and validation demand to DSR Holdings first.
You Could Remove DSR Holdings From Your Credit Report Fast
DSR Holdings might be damaging your credit more than you realize. Call now for a free credit report review - let's check for errors, dispute them, and start repairing your score today.9 Experts Available Right Now
54 agents currently helping others with their credit