#1 Way to Remove 'Credit Solutions LLC' (Hurting Your Score)
The Credit People
Ashleigh S.
Credit Solutions LLC is a debt collector, and if it's on your credit report, you likely have a negative collection item hurting your score. You can try to pay it off or dispute it yourself with the bureaus, but both could potentially backfire - either by not improving your score or getting tied up in a stressful, drawn-out process.
Instead, call us first - our credit experts have over 20 years of experience, and we'll analyze your full report with you to create a clear, low-stress plan that could help fix your score fast.
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Why is Credit Solutions LLC calling me?
They're usually calling because a medical bill from a hospital or clinic was written off by the original creditor and sold or assigned to a third‑party collector. Legitimate collectors often contact you about unpaid healthcare balances; you can spot patterns by checking the caller ID (many genuine Credit Solutions LLC calls show an 859 Kentucky area code) and matching the amount or dates with recent procedures or visits that your insurance may not have fully covered.
Don't give personal or financial details over the phone - tell them to send written validation instead and pause the conversation until you get it. If the debt is unfamiliar, pull your credit report and consider a professional review before negotiating; if the collector can't supply proper validation, dispute the item in writing and refuse to confirm liability.
Which debt types does Credit Solutions LLC typically collect?
Mostly medical debt - unpaid hospital, clinic, ER, physician and other healthcare-provider charges.
Credit Solutions LLC positions itself as a healthcare recovery shop, so they focus on hospital bills, outpatient and specialty-provider balances, facility fees, lab/radiology charges and related bad debts; they typically do not collect general credit cards, auto loans, or student loans unless those debts are directly tied to medical services or financing. Think of them as medical-billing hunters, not generic debt collectors.
Don't pay without proof: demand a written breakdown showing provider, date(s) of service, original creditor, itemized charges, assignment paperwork and insurance EOBs - insurance misprocessing errors are common (industry analyses report errors in up to 80% of medical bills) and can often reduce or eliminate the amount claimed.
- Typical debts collected: hospital bills, ER visits, physician/specialist bills, outpatient procedure and facility fees, lab/radiology charges, and other healthcare‑industry bad debts.
- What to request/verify: written debt breakdown, itemized bill, explanation of benefits (EOB), proof of assignment to Credit Solutions LLC, original account number, and evidence of insurance payments/adjustments.
- Quick action steps: request validation in writing, compare itemized charges to EOBs, dispute processing errors, and refuse payment until you confirm the debt's origin.
Is Credit Solutions LLC Legit or a Scam? How to Tell
Yes - Credit Solutions LLC is a real debt-collection firm, but impostors frequently impersonate it, so always verify before you pay.
Quick legitimacy checklist:
- Founded 2003; licensed in states like California (license #10480-99, exp. 12/31/24).
- Legit collectors must provide written debt validation on request.
- They may not lawfully threaten arrest or imprisonment (FDCPA rule).
- Real agents will offer documented payment plans; scammers push immediate payment by wire, prepaid cards, or gift cards.
- High-pressure scripts, suspicious payment methods, or changing account details are red flags.
- Cross-check the tradeline on your credit report for account age, original creditor, and amount.
- Verify complaints and business standing via the BBB and the company's site.
If contacted, demand validation in writing, refuse wire/gift-card payments, insist any deal be written, dispute wrong entries with the bureaus, and verify details at Credit Solutions LLC official site; when in doubt, dispute the debt and consider a consumer-attorney.
Official Credit Solutions LLC Contact Details (Phone & Address)
To contact Credit Solutions LLC directly for payments or disputes use these official channels: 859‑273‑2477 (local/client line), 877‑265‑1485 (toll‑free consumer line), fax 888‑315‑8838, and their Lexington office at 2277 Thunderstick Drive, Suite 400, Lexington, KY 40505. (cs-llc.com, bbb.org)
- Consumer toll‑free: 877‑265‑1485.
- Client/local line: 859‑273‑2477.
- Fax: 888‑315‑8838.
- Physical: 2277 Thunderstick Drive, Suite 400, Lexington, KY 40505 (mail payments also accept P.O. Box 24710, Lexington, KY 40524).
- Website & online payments: Credit Solutions payment options.
- Company contact email listed on their site: [email protected].
- Pragmatic tip: always send dispute or validation requests by certified mail to create a paper trail; avoid calling unless you can legally record the call in your state.
- Local insight: because they're Kentucky‑based, written correspondence and state statute timing can strengthen validation and dispute leverage - keep copies and dates for every step. (cs-llc.com)
What Are My FDCPA Rights When Contacting Credit Solutions LLC?
You have federal protections that require collectors to prove any debt, stop abusive contact, and identify themselves - use them immediately. Read the statute directly at Fair Debt Collection Practices Act text.
Within 30 days of the collector's first contact you can demand debt validation in writing; if you dispute the debt in writing during that window, the collector must pause collection until they provide verification (creditor identity, amount, and proof). Ask for specific documents and watch for vague letters that don't name the original creditor or show itemized charges.
Collectors may not harass you, call repeatedly, use threats or obscene language, impersonate attorneys, or discuss your debt with friends/family except to locate you. You can send a written cease-and-desist or instruct them to contact only by mail; after a valid cease request they may only contact to confirm no further contact or to notify you of a lawsuit.
Document everything: save letters, timestamp calls, note names and phrases used, and keep records of payments and bills - this evidence makes enforcement possible. If they violate the FDCPA you can file complaints with the CFPB, FTC, and your state attorney general and pursue a lawsuit for statutory damages (commonly up to $1,000), actual damages, and attorney fees.
How to Request Debt Validation from Credit Solutions LLC and What If It's Not Provided?
Send a written debt‑validation demand by certified mail to Credit Solutions LLC's Lexington address within 30 days, include your account number, a clear statement that you're requesting validation, and demand the original contract, full payment history, chain‑of‑title or assignment docs, and itemized charges; keep copies and a return‑receipt. Use the CFPB form as a starting point: CFPB debt validation template and mark the letter 'Request for Debt Validation.'
If Credit Solutions LLC fails to provide the requested proof they must stop collection efforts until they validate the debt under the FDCPA, and continuing to collect or report without verification can be a legal violation; if you get no response, wait five days after delivery then file a CFPB complaint and preserve all mail and certified‑mail receipts as evidence. Health‑care debts frequently hide billing or coding errors; medical advocacy studies show validations often uncover mistakes that reduce balances by roughly 40–60%, so insist on full billing documentation rather than paying blindly.
After filing the CFPB complaint, dispute any related credit‑report items with the bureaus and consider an FDCPA claim (small claims or attorney) if the collector keeps reporting or harassing you; staying organized, using certified mail, and asking for written proof are the fastest, strongest ways to force verification or stop unlawful collection.
⚡ To remove a likely Credit Solutions LLC entry from your credit report, first mail a certified debt validation letter demanding the original provider's name, itemized charges, dates of service, and proof of ownership - if they can't fully verify it, you can then dispute it with the credit bureaus and include that failed validation as supporting evidence.
How do I remove debt from Credit Solutions LLC that's not mine?
Dispute it immediately in writing and demand proof the account is yours - sent to Credit Solutions LLC and the three credit bureaus by certified mail with return receipt.
Tell them succinctly you do not owe the debt, cite your right to dispute under the Fair Credit Reporting Act, and attach any proof of non-ownership or identity theft; follow the FTC's guidance on consumer disputes: how to dispute debt under FCRA. Keep copies of everything and note dates, names, and certified-mail tracking numbers.
- Gather account details: account number, alleged creditor, collection date.
- Send a written dispute/validation letter to Credit Solutions LLC by certified mail (return receipt requested).
- Simultaneously file disputes with Experian, Equifax, and TransUnion (also by certified mail or their online portals) and demand deletion if unverifiable.
- Include proof: government ID, utility/credit records showing non-ownership, FTC identity-theft affidavit or police report when applicable.
- Request full chain-of-assignment and original creditor documentation - missing links can void their claim.
- If they fail to validate or remove within required timeframes, file a CFPB complaint and consider state AG or small-claims action.
For medical collections, match the bill to your Explanation of Benefits and insurer payments before agreeing it's yours; mismatches or no EOB are strong leverage. Always ask Credit Solutions LLC for assignment or sale records - gaps in the sale chain are a common and powerful defense because bulk-buying often leaves missing paperwork.
Send everything by certified mail, keep detailed records, and follow up promptly; if you suspect identity theft or face pushback, get a consumer law attorney or legal-aid clinic involved - you've got rights, and paper trails win disputes.
Can Credit Solutions LLC contact me at work, via social media, after hours, or through my friends/family?
No - once you set limits, federal law mostly stops collectors from reaching you at work, on social media, during off‑hours, or by gossiping with friends and family.
Under the FDCPA that means they may not call before 8 AM or after 9 PM, may not keep contacting you at work after you say it's inconvenient, may not use social media or other public channels to shame or harass you, and may only talk to third parties to locate you and cannot discuss debt details - document any violations immediately.
Put it in writing: send a clear cease‑and‑desist letter (certified) saying which contacts are forbidden, keep dates/screenshots/voicemails, and demand validation if needed; documented abuses can support legal action - analysis shows healthcare collectors often skirt after‑hours rules, leading to successful $500–$1,500 claims per violation.
How do I stop Credit Solutions LLC from harassing me or engaging in abusive, unfair practices?
- Send a certified, written cease-communication letter right away and keep proof of mailing; that single step often ends repeated abuse.
- Log every contact: dates, times, numbers, caller names, scripts, and call frequency (over 7 calls/week is strong evidence of harassment).
- If the debt isn't yours or you need proof, demand debt validation in the same certified letter and stop any admission of liability.
Write the letter in plain language: date it, identify the account number (if given), state 'cease all communication' and 'I request debt validation,' keep a carbon copy, mail by certified return receipt, and save the green receipt and tracking info. Note in the letter that FDCPA protections apply; refusing to stop after written notice can strengthen a legal claim.
If they continue, report and escalate: first submit a CFPB complaint, notify your state attorney general, file with the BBB, and keep a chronology for small-claims or an FDCPA suit. Record calls only if lawful in your state; include recordings, certified-mail receipts, and frequency logs as evidence. For medical-related disclosures, call out HIPAA violations - improperly revealing health details can add leverage.
- Remedies to pursue: dispute inaccurate reports with credit bureaus, seek debt validation, sue under the FDCPA for statutory damages, ask a court for injunctive relief, or hire a consumer-attorney on contingency.
- If you can't afford one, contact state legal aid or a local consumer protection clinic and bring your certified-mail proof and call log.
🚩 Credit Solutions LLC may attempt to collect on expired medical debts that are legally uncollectible, hoping you'll unknowingly restart the clock by responding or paying. Always check your state's statute of limitations before engaging.
🚩 They could pressure you into paying medical bills that were already reduced, covered by insurance, or written off, banking on the fact that most people never receive a clear, itemized explanation of their charges. Insist on a full breakdown of services and insurance payment history before doing anything.
🚩 If you mistakenly confirm any outdated or incorrect personal information during a call, you might unintentionally validate a debt or become more vulnerable to identity theft - especially since scammers often pose as this company. Never share or confirm anything without first demanding written proof by mail.
🚩 A legitimate-looking letter or collection notation on your credit report might still come from a third-party data broker or reseller that bought bad debt records without proper legal assignment. Always request documentation showing exactly how the collector obtained the right to collect from you.
🚩 Accepting a settlement or making a partial payment without written terms may cause the debt to appear as 're-aged,' making it stay on your credit report for longer and restart legal risk. Only settle after written confirmation of deletion or status change, and never make verbal or partial commitments.
Can Credit Solutions LLC add interest, fees, or charges to the original debt?
Only when your original contract or state law gives them the right - otherwise they don't have a lawful basis to tack on new interest, fees, or charges.
If Credit Solutions LLC is collecting your account, they generally inherit whatever rights the original creditor had; that means no new contract terms can be created out of thin air.
Medical debts are a special case: added interest or administrative fees are uncommon unless your patient agreement or state statutes allow them - an analysis of medical collections finds a sizable share include improper fees, so double‑check the math.
Do this: demand an itemized breakdown and the original contract or bill, compare line‑by‑line, and send a written debt‑validation/dispute within 30 days asking them to justify any extra charges. If they can't show a contractual or legal basis, continuing to demand unauthorized fees may violate the FDCPA and gives you strong grounds to dispute or have those additions removed.
If they insist on added charges after charge‑off or past the statute of limitations, challenge it in writing, keep records, and consider a state‑licensed attorney or consumer protection agency if needed - collectors can try, but you don't have to let them rewrite your debt.
Can Credit Solutions LLC garnish wages, benefits, or freeze bank accounts without notice?
No - a private collector like Credit Solutions LLC generally cannot lawfully garnish your pay or seize protected benefits or bank funds without first winning a court judgment and obtaining a garnishment order. (consumerfinance.gov)
Federal benefits such as Social Security, SSI, and many VA or federal retirement payments are generally protected from private garnishment, and your bank must shield two months' worth of direct‑deposited benefits when an account is hit. Exceptions exist for government debts (taxes, federal student loans) and child support. In Kentucky, wage garnishments for ordinary judgment creditors are capped at the lesser of 25% of disposable earnings or the statutory federal‑wage multiple - a limit that often makes garnishment an unattractive first move for collectors who prefer settlements. (consumerfinance.gov, codes.findlaw.com, investopedia.com)
Before any judgment you can slow or stop collection tactics by sending a written validation request under federal rules; collectors must cease collection of disputed amounts until they verify the debt, though they may still file suit. Document everything, claim exemptions quickly if money is frozen, and get local legal aid if needed - courts and consumer agencies can help unfreeze protected funds. (consumerfinance.gov, nolo.com, justia.com)
What Are Credit Solutions LLC's BBB Ratings and Complaint Records?
Short answer: Credit Solutions LLC is not BBB accredited and typically has no official BBB rating (often shown as NR). This means the BBB does not endorse or score the company; use the BBB file as a directional record, not a definitive legal or credit source.
BBB records show complaints mostly about collection practices - improper or repeated contact, billing disputes, and notes that many issues were later marked resolved or closed. A clear pattern appears in healthcare-billing disputes; when you file a complaint or dispute, calling out that pattern (medical billing error + repeat contact) often gets faster attention and better outcomes - see the company's BBB entry: Credit Solutions LLC BBB profile.
🗝️ Credit Solutions LLC often collects medical debt from hospitals, ER visits, or labs - so check if any recent healthcare bills on your credit report match their claims.
🗝️ Never share payment or personal details over the phone; instead, demand written debt validation showing itemized charges and proof they own the debt.
🗝️ If the debt looks incorrect or unverified, dispute it in writing with both the collector and the credit bureaus - especially since medical billing errors are very common.
🗝️ Keep records of all letters and calls, and know that a collector can't legally sue, garnish wages, or charge extra fees without meeting strict requirements.
🗝️ If you're unsure where to start, give us a quick call - we can pull and review your credit report with you and talk through the best next steps to help clean things up.
Class-Action Lawsuits and Settlements Involving Credit Solutions LLC
A proposed class action against Credit Solutions LLC was filed in 2017 alleging FDCPA nondisclosure, and no major public settlement appears to exist.
The filing was in Kentucky and asserts that collection letters omitted required disclosures; see 2017 FDCPA nondisclosure suit details. No large settlement is publicly noted, so watch the docket for updates on PACER.
If you were contacted or received those letters, preserve everything, consider joining a class, and get a consumer attorney to assess both FDCPA claims and any healthcare-related HIPAA exposure that could strengthen your case.
- Lawsuit snapshot: proposed class-action filed 2017 in Kentucky alleging nondisclosure in collection letters; no major settlement publicly reported.
- Key action: keep letters, send debt-validation requests, join eligible class actions, and consult a consumer lawyer.
- Monitor: check PACER regularly for docket activity and set alerts on consumer-class sites.
- Niche tip: if the debt ties to medical care, mention possible HIPAA breaches to your attorney - that can increase remedies beyond FDCPA alone.
Steps to Take Upon Receiving a Credit Solutions LLC Collection Notice
Act fast: verify the claim, preserve proof, and use your 30‑day right to demand validation.
Don't agree to anything by phone - verbal promises can trap you. Keep the notice, note the receipt date, and copy every page.
- Read the notice closely: original creditor, amount, account number, dates, and whether it's medical.
- Within 30 days send a written debt‑validation letter (request original creditor, itemized charges, chain of assignment, and proof the debt is yours); send by certified mail with return receipt and keep copies.
- If the debt looks wrong, dispute it in writing - do not admit liability or agree to payments until you get validation.
- Check your credit reports for the tradeline and any recent changes; dispute inaccurate entries with the bureaus and attach your validation/dispute paperwork.
Medical debts need extra steps because insurance often explains errors: request insurance EOBs and ask the collector to integrate those records before you respond - EOBs often reveal overcharges or that insurance already paid, letting you dispute without negotiating by phone. Also check your state's statute of limitations before making any payments; a partial payment can restart that clock. Always insist on written settlement terms before paying, and keep all documentation.
- If the collector fails to validate within 30 days, send a follow‑up demand and file complaints (CFPB/FTC/state AG). See FTC debt collection brochure for rights and sample letters.
- If you're being harassed or the collector violates the law, log dates/times, keep messages, and consider a consumer‑protection attorney or small‑claims suit.
- Never make or accept verbal agreements; get every promise in writing and save receipts and correspondence.
What if I ignore Credit Solutions LLC's communications or can’t pay my debt?
Ignoring collection calls or letters won't make the problem disappear and can lead to credit damage, a lawsuit, and a judgment if they sue and win. Collections typically hurt your score quickly and can stay on your report for up to seven years, and a judgment can let a collector seek wage garnishment or bank account levies after they win in court (certain debts like taxes, child support, and federal student loans have special rules).
If you can't pay, first seek solutions before silence: request written debt validation from the collector, contact the original creditor about hardship or hardship-forgiveness programs, and ask for a written settlement or payment plan if they'll accept less; for medical bills, apply for hospital charity care even after collection - many hospitals will retroactively forgive qualifying debt and bypass the collector. Know your rights: collectors must follow the FDCPA - no harassment, no false claims - and you should keep every letter, call log, and written agreement; dispute errors with the credit bureaus and consult free legal aid or a consumer attorney if threatened with suit. If debt is overwhelming, get a bankruptcy consultation to understand trade-offs; act quickly, get agreements in writing, and don't ignore correspondence - responding smartly often prevents the worst outcomes.
Is negotiating a lower amount with Credit Solutions LLC a bad idea?
Not at all - cutting a deal can be smart, but only when you protect yourself and the terms are airtight.
Negotiate if the debt is valid and you can get a written settlement that spells out the exact amount, payment deadline, and how the account will be reported; never rely on verbal promises. Aim for about 40–60% off on healthcare debts based on industry norms, insist on a written 'settled for X' or 'paid in full' letter, and pay by traceable method. Remember: partial payments or written acknowledgments can restart the statute of limitations in some states, so confirm the legal status before you send money.
Ask for validation first and try a subtle 'pay for delete' request - collectors don't have to honor it, but they sometimes will if they're eager. Frequent calls often signal flexibility; use that leverage to push for better terms, then secure everything in writing. For more on your rights and what collectors can do, see how debt collection works and your rights.
Can Credit Solutions LLC Sue Me for Debt or Arrest Me if I Don't Respond?
Yes - collection firms can sue you for unpaid balances, but they cannot arrest you for failing to respond; debt collection is a civil process, not criminal.
If you're contacted or served, act fast - options and common defenses include:
- File an answer to any summons; don't default.
- Improper service: challenge if papers weren't served correctly.
- Statute of limitations: time‑barred debts can be defended.
- Debt validation: demand proof the collector owns the debt.
- Account errors or identity mistakes: dispute with documentation.
- Medical bills: raise billing‑error/insurance disputes (consumers win ~70% of these).
- After judgment: garnishment, bank levy or liens may follow depending on state law.
Do not ignore a summons - file your answer within 20–30 days (state rules vary), ask for validation, and seek free legal aid or a consumer attorney to negotiate or defend; learn more about your protections at your federal debt-collection rights.
What legal actions can I take if Credit Solutions LLC violates debt collection laws?
You can sue, report, and force evidence collection when a debt collector breaks the law - and recover money, fees, and injunctive relief. Under the federal Fair Debt Collection Practices Act you may bring a private suit in federal or other competent court within one year of the violation; winners can recover actual damages, up to $1,000 in statutory damages for individual actions, and costs plus reasonable attorney's fees. (law.cornell.edu)
Parallel to suing, use government complaint channels to escalate the problem and create an official record; start by submitting a formal complaint online (you can file a complaint with the CFPB) and attach all supporting documents so the agency forwards it to the company for response. (consumerfinance.gov)
Don't forget state law: many states let you bundle FDCPA claims with consumer-protection or deceptive-practices statutes for higher damages and fees - for example, Kentucky allows private suits under the Kentucky Consumer Protection Act seeking actual damages, attorney's fees, and other relief with its own timing rules. (law.justia.com)
Build a tight evidentiary trail: log call dates/times, save voicemails, take screenshots of texts/social messages, preserve app logs, and send debt-validation and cease‑contact letters by certified mail (keep receipts). Strong documentation supports statutory damages, state claims, and agency complaints and makes settlement or small‑claims suits far easier; if damages or complexity are high, consult a consumer‑protection attorney. (nolo.com)
Can I Escape Credit Solutions LLC Without Paying Their Alleged Debt?
Yes - you can sometimes avoid paying a claim from Credit Solutions LLC, but only if you use legal tools (validation, time‑bar rules, bankruptcy, or broken assignment documentation); simply ignoring it usually costs you credit and can lead to a lawsuit.
Practical escape options (use one or more):
- Request debt validation in writing under the FDCPA; if they can't show original account records and a clear assignment, dispute removal with bureaus.
- Time‑bar/time‑barred debt: check your state's statute of limitations (medical collections are commonly 4–6 years in many states); an SOL defense can block lawsuits.
- Challenge the assignment chain: healthcare debts are often resold and sometimes lack transfer docs - some analyses find ~20–30% of accounts with missing paperwork - use that gap to force verification or removal.
- Bankruptcy: Chapter 7/13 can discharge eligible debts; only pursue after consulting counsel.
- Credit disputes & negotiation: file bureaus disputes with evidence, or negotiate a written settlement/pay‑for‑delete (get everything in writing).
If you ignore collection notices you risk ongoing reporting, score damage, and possible legal action - respond, document everything, and consider free legal aid or a consumer‑credit attorney for next steps.
Should I choose credit repair over paying Credit Solutions LLC directly?
If the item looks like a mistake, fight it first with credit repair/disputes; if the debt is valid, plan to negotiate or pay Credit Solutions LLC.
Disputes - whether DIY or via a reputable repair service - can remove inaccurate entries without payment, and they're notably strong on medical billing errors (FTC data shows about 79% of those disputes get fixed). For legitimately owed balances, disputing won't eliminate responsibility; you'll likely need negotiation, settlement, or repayment to stop reporting. Verify what you're facing by pulling your reports at free annual credit report.
Practical move: pull the reports, file disputes for any inaccuracies, and request debt validation from Credit Solutions LLC for everything else; if you're overwhelmed, paid repair firms can speed the dispute process and add negotiation help, but weigh fees against results and always get any settlement or pay-for-delete agreement in writing.
You May Be Able To Remove Credit Solutions LLC Today
Credit Solutions LLC could be hurting your score with inaccurate info. Call now for a free credit report review - no commitment - and let's see if negative items can be disputed and potentially removed.9 Experts Available Right Now
54 agents currently helping others with their credit