Table of Contents

#1 Way to Remove 'Credit Resolutions' (Hurting Your Score)

Last updated 09/05/25 by
The Credit People
Fact checked by
Ashleigh S.
Quick Answer

Credit Resolutions is a debt collector, and you likely have a negative collection account from them on your report due to an old or unpaid debt. You *could* try paying them off directly or disputing it with all three bureaus yourself, but both options may potentially backfire - hurting your score more or dragging you into a stressful, drawn-out process.

Before risking that, consider giving us a quick call - our credit experts have 20+ years of experience, and we'll review your full report with you to build a clear, personalized plan that could help solve the issue and improve your score, stress-free.

You Can Remove 'Credit Resolutions' From Your Report Fast

Credit Resolutions' could be unfairly damaging your credit score right now. Call us for a free credit report review - no impact to your score - and find out if we can dispute and remove inaccurate negative items holding you back.

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Why is Credit Resolutions calling me?

Most likely a third‑party collector was assigned your account after a creditor sold or outsourced an alleged unpaid balance (medical bill, credit card, etc.).

Write down date, time, caller name and what was said - treat the call like a receipt. If the balance feels wrong, immediately demand written validation by certified mail to confirm ownership; CFPB studies show assignment errors in up to 25% of cases. Avoid verbal promises or admissions on the phone. If validation uncovers discrepancies that hurt your score, a credit repair specialist can help find reporting errors you can't see.

Which debt types does Credit Resolutions typically collect?

Mostly unsecured consumer debts - primarily credit card balances, medical bills and personal loans - are what a third‑party collector like Credit Resolutions typically pursues, not secured loans like mortgages.

Common accounts they buy or collect for:

  • Credit card arrears - the largest slice (about 70% of collections industrywide, per TransUnion).
  • Medical bills - hospitals, ERs, clinics (note: medical debts under $500 are not reportable under CFPB rules from 2023).
  • Personal installment or signature loans - unpaid consumer loans.
  • Utilities and bounced checks - past‑due water, electric, phone, or NSF items.
  • Retail accounts, BNPL or payday defaults - sometimes purchased and pursued.
  • Rarely secured debts - mortgages or current auto loans are typically not forwarded to third‑party collectors.

Find the exact account type listed under their name on your free credit report, and if the debt type looks wrong, demand debt validation, dispute the bureau entry, and consider a professional review to challenge reporting errors.

Is Credit Resolutions Legit or a Scam? How to Tell

Yes - Credit Resolutions LLC is a legitimate Connecticut debt collector, not an automatic scam.

They've operated since the 1990s, aren't banned by the FTC, and hold an A rating with the BBB (not accredited) with just three complaints on record.

Treat every contact cautiously: verify the caller against their official number (860) 349-2222 and don't share personal or financial data until you confirm identity. Legit collectors must say who they are and provide written validation; if they won't, that's a red flag. Review your credit report to confirm whether the tradeline matches your records.

Common scam behavior is obvious and avoidable: pushy demands for instant payment (wires, crypto, gift cards), threats of arrest (illegal under the FDCPA), or refusal to provide written debt details are all warning signs - if you suspect fraud, file a complaint with the FTC. Request written validation, dispute erroneous entries with the bureaus, and seek consumer-law help if needed.

  • Demands for immediate payment via wire, crypto, or gift cards.
  • Threats of arrest, jail, or legal action to force payment.
  • Refusal to identify themselves or provide written debt validation.
  • Caller number or account details that don't match (860) 349-2222.
  • Requests for full SSN, bank login, or payment before verification.
  • Verify by calling (860) 349-2222, check your credit report, and report suspicious callers to the FTC.

Official Credit Resolutions Contact Details (Phone & Address)

Reach Credit Resolutions at (860) 349‑2222 or by mail at 1730 New Haven Road, Middlefield, CT 06455 - these are the primary phone and mailing details to use when addressing an alleged account. Always send formal notices by certified mail with return receipt to build a paper trail; visit their website for more info but verify any online forms to avoid phishing.

Before you call or write, pull your credit reports so you know what they're claiming, and if a dispute looks complex consider a professional to handle communications.

Contact options and quick, practical tips:

  • Phone: (860) 349‑2222 - call during normal business hours and log date, time, and rep name.
  • Certified mail: 1730 New Haven Road, Middlefield, CT 06455 - send certified mail, request return receipt.
  • Website: Credit Resolutions official website - verify forms and watch for phishing.
  • Prep step: Pull your free credit reports before contacting (know the account details).
  • If disputed: Send a written debt‑validation request and consider hiring a pro to avoid mistakes and protect your rights.

What Are My FDCPA Rights When Contacting Credit Resolutions?

You're protected by the Fair Debt Collection Practices Act (FDCPA) when dealing with third‑party collectors like Credit Resolutions - it gives you clear rights to verify debts, stop harassment, and control communications.

You can demand debt validation in writing within 30 days of the collector's first contact; that forces them to prove the amount, identify the original creditor, and produce supporting documents before continuing collection. Send disputes and 'cease communication' notices in writing (certified mail is best), because once you dispute timely they must pause collection until they validate and they must identify themselves and disclose debt details.

Collectors may not harass you - no repeated calls, profanity, threats, or false statements - and they generally cannot discuss your debt with third parties except to find your contact info; document every violation carefully, because the CFPB logs over 80,000 FDCPA complaints each year and explains enforcement steps in its CFPB debt collection guide. If a collector breaks the law you can sue for statutory damages (up to $1,000), actual damages, and recover attorney fees and court costs.

Practical tip: control the interaction - call or respond during regular business hours (8 a.m.–9 p.m. your time), keep all correspondence written and dated, keep copies, and log calls. If violations hurt your credit, a credit‑repair professional can sometimes use documented FDCPA breaches as leverage for removals, but you can also raise disputes directly with the credit bureaus and pursue legal remedies yourself.

How to Request Debt Validation from Credit Resolutions and What If It's Not Provided?

Send a written debt‑validation demand by certified mail within 30 days of Credit Resolutions' first contact, and address it to whatever return address they used (or the collector address on their website) while tracking delivery with return‑receipt. (law.cornell.edu, creditresolutions.com)

In the letter give your full name, the account number shown, a clear statement that you dispute the debt, and demand specific proof - the original creditor agreement, an itemized payment history, and any assignment or chain‑of‑title documents - and use the CFPB model validation notice as a template. (consumerfinance.gov)

If Credit Resolutions fails to produce adequate validation they must stop collection of the disputed portion until they mail verification, so don't pay or negotiate until you get it; also file disputes with the credit bureaus and consider reporting the collector (complaints can prompt investigations and often halt reporting), and if ignored submit a complaint online - file a complaint with the FTC - while keeping all certified‑mail receipts and copies. (law.cornell.edu, consumerfinance.gov, ftc.gov)

Pro Tip

⚡ Before doing anything else, pull all three of your credit reports and check whether Credit Resolutions is actually listed - if they are, note the account details exactly as reported because this will guide your dispute and validation request.

How do I remove debt from Credit Resolutions that's not mine?

Start by disputing the account in writing to Credit Resolutions and at all three credit bureaus immediately - do both at once and send proof that the debt isn't yours.

Prepare: gather ID, proof of address, account statements, police/identity-theft reports or a sworn affidavit saying you're not responsible. Note dates and save screenshots and certified-mail receipts; you'll need them for every step.

  • Send a written dispute to Credit Resolutions by certified mail (return receipt). Demand validation, state the account is not yours, and attach your evidence.
  • Simultaneously file disputes with Equifax, Experian and TransUnion (use portals or certified letters; e.g., equifax.com/dispute) and attach the same docs.
  • Include an identity-theft report or sworn affidavit when relevant and request deletion (not just correction). Ask Credit Resolutions and each bureau for a written confirmation of their action.
  • Keep meticulous records: dates, tracking numbers, phone notes, dispute case IDs.

If the bureaus don't remove the tradeline within the FCRA investigation period (30 days), escalate: file a formal complaint with the CFPB - this often forces a re-review and, per 2024 data, identity-related disputes see deletion about half the time; submit a CFPB complaint.

After deletion, monitor your reports for reinsertion and request suppression or permanent deletion notices from the bureaus and furnisher; consider a professional credit-repair specialist if errors are linked across multiple accounts - they can surface related misreports and keep the cleanup consolidated.

Can Credit Resolutions contact me at work, via social media, after hours, or through my friends/family?'

No - collectors face strict limits on where and when they can reach you, and many workplace, social‑media, after‑hours, or family contacts are illegal or tightly restricted.

  • Work: if you tell them contacting you at work is inconvenient, they must stop.
  • Hours: calls must be within 8:00 a.m.–9:00 p.m. in your time zone.
  • Social media: outreach or public posts about your debt is prohibited under FDCPA updates.
  • Third parties: they may contact one third party once only to get your location (no debt details).
  • Enforcement note: FTC data shows about 20% of collectors violate these rules - document everything.

Send a firm, written cease‑and‑desist and demand validation immediately. Keep a dated log of calls, screenshots of messages, and copies of letters. Tell the collector in writing to stop workplace and social contacts and to only communicate in writing after you request debt validation. Use third‑party contacts as a complaint lever - each improper outreach strengthens your case.

  • Do this now: send a certified cease‑and‑desist letter and request validation in writing.
  • Record: save dates, times, caller ID, screenshots, and voicemail.
  • Report: file complaints with the CFPB, FTC, and your state attorney general if they ignore you.
  • Escalate: if harassment continues, consult a consumer‑protection attorney or a credit expert for formal enforcement or damages.

How do I stop Credit Resolutions from harassing me or engaging in abusive, unfair practices?

Stop the harassment immediately by formally demanding they stop: send cease letter via certified mail (return receipt requested), state the account, expressly demand that all communications cease under the FDCPA, and keep the certified‑mail proof and copies of everything. Debt collectors must stop nearly all contact after a written cease request; preserve dates, times, caller IDs, and any messages. (consumerfinance.gov, law.justia.com)

Record calls only if your state allows it, and always note the state and consent status; block numbers with your carrier and apps like Truecaller, and use call‑filtering features to cut off repeat harassers. If calls, threats, deception, or repeated contact continue, file complaint with federal and state enforcers - submit a CFPB complaint - and report Do‑Not‑Call/robocall violations to the FTC; unwanted‑call complaints topped over two million in FY2024, so regulators track patterns. (consumerfinance.gov, ftc.gov, support.truecaller.com)

Gather airtight evidence: certified‑mail receipts, screenshots, call logs, voicemails, and any false credit reports. That record lets you seek remedies (the FDCPA permits actual damages and statutory damages up to $1,000 for individuals, plus attorney's fees) or support a state AG or private suit. If the collector reports wrong information to credit bureaus, dispute with the bureaus and consider a reputable credit‑repair specialist to challenge unfair reporting while you pursue enforcement.

Red Flags to Watch For

🚩 Credit Resolutions may attempt to collect debts they don't fully own or lack legal authority to pursue, especially if the original creditor just "outsourced" the process rather than selling the debt. Always demand written proof that they own the debt before engaging - never assume they have the legal right.
🚩 Even a simple phone conversation with Credit Resolutions could accidentally "restart the clock" on an old debt, making it collectible again under state law. Never admit the debt or agree to pay until you confirm whether it's past the legal time limit.
🚩 Their sparse complaint history (only 3 in 3 years) might make you less cautious, but it could actually signal underreporting due to consumer confusion or intimidation rather than genuine satisfaction. Don't let a low complaint count stop you from fully protecting your rights.
🚩 You might receive pressure for quick payment without proper documentation - any request to pay before receiving full written validation (with breakdowns and original creditor info) should be seen as a red flag. Always get everything verified in writing first, regardless of how "official" the request seems.
🚩 If you settle a debt without clear written terms like "paid in full" or "deletion from credit report," Credit Resolutions or a future owner could still resell or reactivate the account. Only pay once you have every promise in writing and confirmed.

Can Credit Resolutions add interest, fees, or charges to the original debt?

Yes - but only when the original contract or state law allows those extra interest, fees, or charges and the collector properly discloses them during debt validation.

If the contract or statute permits continued interest or permitted fees, a collector like Credit Resolutions can add them; they cannot invent new charges or retroactively change the contract. State caps, the original account terms, and whether the debt was sold or charged‑off all control what may be added. Excess or unexplained markups are not lawful under the FDCPA and are subject to challenge. Industry audits show about 15% in routine overcharges, so unexplained increases are common and contestable.

Practical steps: immediately send a written validation request and demand an itemized ledger showing principal, interest rate, dates, and any fees. Compare that ledger to your original statements and the creditor's last account statement. If numbers don't match, dispute in writing, ask for proof the fees were authorized, and negotiate reductions - use the inflated math as leverage. Keep certified‑mail receipts, screenshots, and records. If the collector won't justify charges, report them to the CFPB via the CFPB complaint portal, your state attorney general, and consider hiring a credit pro or consumer‑debt attorney to press removals or disputes.

Don't accept unexplained additions - demand the math, use the 15% overcharge insight to argue your case, and push for validation, reduction, or reporting fixes.

Can Credit Resolutions garnish wages, benefits, or freeze bank accounts without notice?

No - collectors like Credit Resolutions generally can't seize pay or freeze your bank accounts without a prior court judgment or specific federal authority.

Most states require the collector to sue and properly serve you before garnishing wages or levying accounts. Some federal debts (for example, certain tax levies or federal student-loan remedies) have special collection powers, and federal law shields benefits such as Social Security from most levies.

If you're threatened with immediate garnishment without proof, that can be an FDCPA violation; demand written proof of a judgment, the court name, and the judgment date. Send your request by certified mail, keep copies, and don't let bluster scare you.

Check whether the debt is time-barred - verify your state statute of limitations. If the claim is expired, they usually can't sue, and that fact is a strong lever for removal or negotiation.

What Are Credit Resolutions's BBB Ratings and Complaint Records?

They carry an A rating from the BBB but aren't accredited and show three complaints over the past three years, per bbb.org. That's a low volume versus many peers (50+ complaints is common), which suggests fewer systemic problems; most listed issues are billing disputes and often resolve quickly when addressed. See the BBB profile for Credit Resolutions for the full records and patterns.

Typical complaint types:

  • Billing disputes - incorrect charges or disputed balances (most common).
  • Communication/response delays - slow or incomplete replies to consumers.
  • Reporting inaccuracies - items reported to credit bureaus that consumers contest.
  • Account verification or ownership disagreements - disputes over whether the debt is valid or verified.
    If your issue matches these, request validation and file a dispute quickly.
Key Takeaways

🗝️ If Credit Resolutions has contacted you, it likely means a past due debt was sold or assigned to them - start by documenting every call and message.
🗝️ Never admit the debt or make payments before sending a certified letter requesting written validation, as over 1 in 4 collections may be placed in error.
🗝️ Review your credit report to identify the type and status of the account being reported by Credit Resolutions, and dispute any inaccuracies directly with the bureaus.
🗝️ The Fair Debt Collection Practices Act protects you from harassment and gives you the right to demand validation, stop communication, and legally challenge false reporting.
🗝️ If you're unsure how to proceed, give us a call - The Credit People can help analyze your credit report, spot errors, and walk you through your best next steps.

Class-Action Lawsuits and Settlements Involving Credit Resolutions

No major class-action lawsuits or settlements are publicly recorded against Credit Resolutions as of 2025.

That absence shows low-profile exposure, not automatic compliance. Large collectors often attract FDCPA class suits; smaller firms avoid that spotlight. You still have strong individual remedies for violations - keep documents, demand validation, dispute errors, and use credit-repair steps to remove harmful entries without waiting for litigation. Monitor official dockets via FTC cases and proceedings for updates.

If complaints cluster, you can join broader actions or alerts; consider signing up at ClassAction.org registration page for potential notices. Meanwhile, file agency complaints, preserve evidence, and consult a consumer attorney for damage claims or settlement opportunities.

  • Check FTC docket regularly and set an alert.
  • Track CFPB and state attorney general complaint filings.
  • Document calls, letters, and credit reports; send debt-validation requests.
  • Dispute inaccurate tradelines with bureaus and use targeted credit-repair services.
  • File complaints with CFPB/state AG and consult a consumer attorney if violations persist.
  • Sign up for class-action notifications if you see a pattern of similar complaints.

Steps to Take Upon Receiving a Credit Resolutions Collection Notice

Act fast: record the notice date and send a written validation request within 30 days to pause collection while you investigate.

  • Note the notice date, photograph the notice and envelope, and save everything.
  • Send a written validation request (certified mail, return receipt) within 30 days; use CFPB debt validation letter templates.
  • Don't admit liability or make payments until you verify the debt.
  • Pull free reports from AnnualCreditReport.com to see if the account appears and to spot errors.

Check the claim carefully and document every discrepancy.

  • Confirm creditor name, account number, original creditor, balance, date of last payment, and any interest/fees.
  • Verify whether the debt is on your credit reports and note the statute of limitations for your state (paying can restart it).
  • If validation is missing or details are wrong, prepare a dispute with the collector and the three credit bureaus and attach your evidence.

If the debt is valid, negotiate cautiously; if it's not, escalate.

  • Quietly explore settlement or payment plans only after getting written terms that include account closure and, ideally, removal of the tradeline.
  • Get any settlement or payment agreement in writing before you pay.
  • Consider a consumer attorney or accredited credit professional if large sums, legal threats, or complex errors are involved.
  • Dispute inaccurate tradelines with each bureau and the collector (document all replies).
  • File a CFPB or state attorney general complaint for FDCPA violations or failure to validate.
  • Send a written cease-and-desist if harassed; keep certified-mail proof.
  • If needed, consult a consumer‑debt attorney about suing for violations or defending against collection suits.
  • Keep a dated timeline of every contact and outcome for reporting, disputes, or legal use.

What if I ignore Credit Resolutions's communications or can’t pay my debt?

If you ignore their outreach or can't pay, it won't lead to arrest but it can seriously damage your credit and lead to legal action.

Collectors can report the account and that notation can drop scores 100+ points and remain on your report for years, making loans, rentals, and jobs harder to get; if your score falls, reputable repair services or disputes can help reduce long‑term harm.

Legally, they can sue within the statute of limitations; per the CFPB about 1 in 5 ignored debts end up in court, so validating the claim first is wise. If a collector wins a judgment they may garnish wages or levy bank accounts under state law - but unpaid consumer debt is not a criminal offense.

If you can't pay, request debt validation in writing and document everything; build a non‑response strategy by logging calls, saving texts, and sending certified letters so you have proof of attempts. Send a hardship letter, propose a realistic payment plan or settlement, and if you're overwhelmed consult a bankruptcy attorney to learn options.

To prevent escalation, dispute incorrect entries with credit bureaus, consider a credit freeze, insist any settlement is written before you pay, and monitor your file; proactive steps reduce risk and give you leverage if Credit Resolutions is wrong.

Is negotiating a lower amount with Credit Resolutions a bad idea?

Not necessarily - settling with a collector can save money but it also brings trade-offs for your credit, legal timeline, and taxes.

Negotiation risks: a payment or written acknowledgment can sometimes restart the statute of limitations in some states, and forgiven balances may trigger a 1099‑C (taxable income). Aim for 40–60% settlements in writing, start your offer low, insist on clear 'paid in full' or 'settlement paid' language to prevent resale, and document every call and offer; see IRS guidance on canceled debt.

Practical steps: get any agreement signed before paying, ask the collector to report the account as paid in full or remove it, keep copies, and check whether negotiation would revive legal exposure; if they won't agree or you need leverage, pursue validation/disputes or credit-repair routes and consult a tax or consumer‑law pro.

Can Credit Resolutions Sue Me for Debt or Arrest Me if I Don't Respond?

Yes - if the debt is valid and still within your state's statute of limitations (commonly 3–10 years) they can sue, but they cannot arrest you and threats of arrest are illegal under the FDCPA.

  • How a suit usually works: creditor files a complaint, you get served, you must answer by the deadline or a default judgment can be entered against you.
  • Do this immediately: respond to the summons, request written debt validation, and save all paperwork and communication.
  • Defenses to use: statute-of-limitations (time-bar), lack of proof or chain of title, mistaken identity, or prior payment.
  • Practical notes: lawsuits for small balances (under ~$1,000) are uncommon; counter with validation demands and consider negotiating if the claim is legitimate.
  • Check state time limits: CFPB explanation of statutes of limitation.

Ignore court papers and you risk default judgment, wage garnishment, or bank levies - so don't ghost the process; respond fast, seek free legal aid or a consumer-attorney, and use validation or post-judgment remedies to challenge reporting if needed.

What legal actions can I take if Credit Resolutions violates debt collection laws?

You have real remedies: government complaints and lawsuits can stop illegal collection, force corrections, and win you money. Start by filing official complaints - file a CFPB complaint and submit an FTC complaint to create a public record and trigger investigations; those records also help if you sue later.

You can sue Credit Resolutions under the FDCPA or related state laws - statutory damages can reach $1,000 plus actual damages and attorney's fees - and many people bring claims in small‑claims court or federal court depending on the amount and complexity; if multiple consumers show the same pattern, a class action may be possible.

Document everything. Save letters, account statements, validation requests, dates and times of calls, and certified‑mail receipts. Record calls only if your state law allows one‑party recordings (in two‑party/ all‑consent states get permission). Preserve originals and screenshots; meticulous evidence wins cases.

Successful claims often force debt corrections or removals from credit reports, can invalidate improperly asserted debts, and commonly result in defendant paying your fees and damages; for serious cases, consult counsel - find a consumer attorney - many consumer attorneys pursue FDCPA claims with fees paid by the lender or collector if you win.

Can I Escape Credit Resolutions Without Paying Their Alleged Debt?

Yes - in many cases you can stop a collector from forcing payment by winning on procedure or law: successful disputes that force removal, time‑barred (statute‑of‑limitations) defenses, or a bankruptcy discharge can end obligation without paying the collector. Start by disputing the account with the credit bureaus and the furnisher and demand validation; if the collector or furnisher can't verify the debt it must be removed and you need not pay. Credit reporting studies show a substantial share of reports contain errors, so challenges often work; collectors must provide validation under federal rules, and older debts may be legally 'time‑barred' from being sued. how to dispute errors on your credit report. ([consumerfinance.gov](https://www.consumerfinance.gov/askcfpb/1303?utm_source=chatgpt.com), [ftc.gov](https://www.ftc.gov/news-events/news/press-releases/2013/02/ftc-study-f…), [uscourts.gov](https://www.uscourts.gov/court-programs/bankruptcy/bankruptcy-basics/di…))

Be careful - there are big caveats. Making a partial payment or acknowledging the debt can restart the statute of limitations. Time‑barred debts can still be billed (but not sued) in many states, and bankruptcy has limits (some debts aren't dischargeable) and costs you credit access. Document everything, send certified mail, keep records of disputes and validation requests, and get legal help if you're sued or a collector refuses to verify. If you need specifics for your state or case, consult a consumer‑credit attorney or CFPB guidance. ([consumerfinance.gov](https://www.consumerfinance.gov/ask-cfpb/can-debt-collectors-collect-a-…))

Should I choose credit repair over paying Credit Resolutions directly?

Often, targeted credit repair is the smarter first move when a collection like Credit Resolutions appears on your report - especially if the entry is inaccurate, incomplete, or unverifiable. Repair challenges can erase the collection's credit impact without you handing over money; paying a collector often leaves a "paid" mark that can still hurt your score and rarely removes the tradeline automatically. A professional audit looks for reporting errors, account mismatches, chain-of-title problems, and FDCPA/verification gaps that simple payment won't fix.

The upside: disputes can produce removals faster than months of back-and-forth negotiations, and the FTC has reported roughly a 79% success rate for disputes that lead to corrections or removals. Our approach layers a detailed document audit with targeted dispute strategies to exploit technical reporting rules and procedural flaws - this often clears unverifiable items sooner than asking a collector for a settlement or pay-for-delete.

Decide based on accuracy, cost, and risk: if the debt is clearly yours, validated, and within the statute of limitations, a negotiated settlement or pay-for-delete (with written agreement) may be the fastest fix; if the claim is questionable, invest in dispute work instead. Always demand debt validation before paying, weigh repair fees versus settlement savings, track timelines closely, and consult an attorney if a lawsuit appears.

You Can Remove 'Credit Resolutions' From Your Report Fast

Credit Resolutions' could be unfairly damaging your credit score right now. Call us for a free credit report review - no impact to your score - and find out if we can dispute and remove inaccurate negative items holding you back.

Call 866-382-3410

 9 Experts Available Right Now

54 agents currently helping others with their credit