#1 Way to Remove 'Credico' (Hurting Your Score)
The Credit People
Ashleigh S.
Credico is a debt collector, and if it's on your credit report, you likely have a collection account lowering your score due to an unpaid debt. You can try paying it off yourself or disputing it with the bureaus, but both could potentially hurt your score or trigger more stress if handled incorrectly.
Before doing anything, consider calling us - our credit experts (20+ years experience) will pull and analyze your full credit report, then walk you through a stress-free strategy tailored to help fix your score.
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Why is Credico calling me?
They're most likely calling because an unpaid account - often a medical bill, credit card balance, utility charge, or similar debt - was sold or assigned to Credico (doing business as Credit Collections Bureau) and they're trying to collect. Calls can be to confirm details, demand payment, or pressure a resolution; frequent or aggressive calling may mean the account is disputed, old, or possibly misattributed to you.
Do not give personal or financial information over the phone and ask for a written debt validation before agreeing to anything. Cross‑check the caller's name, account number, and dates by pulling your free credit reports to verify the debt. If the charge looks unfamiliar, keep a careful log of every contact (date, time, caller, what was said) to support a dispute or legal complaint, and consider a consumer‑credit counselor or attorney if you'd rather have an expert handle communications.
Which debt types does Credico typically collect?
Credico typically pursues common consumer accounts: medical bills, credit‑card balances, personal loans, utility arrears and auto‑deficiency amounts.
Most accounts arrive via assignment from the original creditor or sale to a debt buyer, so identifying the original creditor helps you verify the debt's age and validity. Review your credit reports annually to spot accounts that may be assigned to collectors like Credico, and use the CFPB debt validation template to request full details.
Practically speaking, agencies similar to Credit Collections Bureau often prioritize higher‑value or newer accounts; small, older balances can linger unreported longer, giving you time to validate, dispute, or negotiate before things escalate.
- Medical bills
- Credit‑card balances
- Personal loans
- Utility arrears (water, electric, phone)
- Auto deficiency balances (after repossession/sale)
- Other unsecured consumer debts (cell phone, rent, store accounts)
Is Credico Legit or a Scam? How to Tell
Yes - Credico Inc., doing business as Credit Collections Bureau, is a legitimate, licensed collection agency in operation since 1987, though every contact still deserves verification before you pay.
- Ask for written validation and the original creditor, account number, and a signed chain-of-title; do not pay until you get it.
- Check that the company isn't on the FTC's list by comparing details with the FTC banned collectors list.
- Verify licensing in your state using the NMLS Consumer Access search or your state's collection agency registry.
- Match the alleged debt to your credit report and dispute any unfamiliar tradelines with the bureaus.
- Watch for scam red flags: pressure to pay immediately (especially by wire, gift cards, or cryptocurrency), refusal to provide written notices, or threats of arrest.
- Check suspicious caller IDs via a reverse lookup like reverse lookup on WhoCallsMe to detect spoofing.
- If behavior seems unlawful or you're blocked from validation, file a CFPB complaint and consider sending a validation request by certified mail.
Document every call and message, send a written validation request (keep proof), dispute incorrect credit entries, and consult a consumer‑law attorney if you receive a summons or if the collector violates the FDCPA.
Official Credico Contact Details (Phone & Address)
Use these verified Credit Collections Bureau contacts and send all correspondence by certified mail to create a paper trail.
Key contacts and practical tips:
- Sioux Falls - Phone: (605) 362‑3744; Address: 4700 S Technopolis Dr, Sioux Falls, SD 57106; verify via BBB listing for Sioux Falls office.
- Bismarck - Phone: (877) 250‑7147; confirm the local address on your collection notice or via BBB listing for Bismarck office.
- Always send written requests (debt validation, disputes) by certified mail with return receipt. Avoid unrecorded phone-only negotiations.
- Multiple locations mean regional operations - confirm the exact branch on your notice before responding.
What Are My FDCPA Rights When Contacting Credico?
You have clear federal protections when a third‑party collector like Credico contacts you: you can demand proof of the debt within 30 days, are shielded from harassment, and can force collectors to stop contacting you by written request.
A collector must send a written notice soon after first contact with the amount, original creditor, and your validation rights; you then have 30 days to dispute or request validation and the collector must stop collection activity until they verify the debt. Harassment is forbidden - no threats, obscene language, repeated abusive calls, or improper third‑party disclosures - and there are limits on time‑of‑day contact.
If you want them to stop now, draft a short cease‑and‑desist using CFPB sample wording, sign it, and send it by certified mail to Credico's official address; keep the return receipt and a copy. Log every violation (dates, times, call recordings, screenshots) because the FDCPA allows actual damages, statutory damages up to $1,000, and attorney fees when collectors break the law.
Remember the FDCPA covers third‑party collectors only - not original creditors - so confirm Credico's status, dispute errors early to maximize leverage, and review your full federal protections at CFPB's debt collection rule.
How to Request Debt Validation from Credico and What If It's Not Provided?
Send a written validation demand to Credico right away - certified mail - and require proof of the alleged account or they must halt collection. (credico.com, ftc.gov)
Write clearly: use the exact phrase "I dispute this debt and request validation" to trigger your FDCPA protections. Mail the letter within 30 days of their first contact to Credico at 550 W. Van Buren, Suite 1100, Chicago, IL 60607 and keep certified-mail receipts. Ask for the original signed agreement, chain-of-title, amount/itemized charges, date of first default, and the name/address of the original creditor. If Credico doesn't produce verification, they must cease collection of the disputed portion; follow up five days after your first letter with a second certified note, and if still ignored, escalate by filing a complaint - file a complaint with CFPB. (credico.com, consumerfinance.gov)
If Credico fails to validate, you can treat the account as unverified and press credit bureaus to remove it by disputing the entry (attach proof of your letters). Non‑response often signals weak claims and increases chances of removal. Use the bureaus' dispute systems (start at Equifax's portal) and keep all correspondence and tracking numbers. (ftc.gov, consumerfinance.gov)
- Your full name, current address, and contact info.
- Exact quoted phrase: "I dispute this debt and request validation".
- Credico account number (from their notice) and the amount they claim.
- Date of first contact and date you received any notice.
- Request for original signed agreement and chain of assignment.
- Demand they cease collection until they validate.
- Send by certified mail with return receipt; keep copies and tracking.
- If no satisfactory response, file the CFPB complaint and dispute with Equifax online.
⚡ Before doing anything else, send Credico a certified letter requesting full debt validation - this forces them to prove the debt is real and legally collectible, and often reveals errors or missing documents you can use to dispute it off your credit report.
How do I remove debt from Credico that's not mine?
Dispute it in writing right away with Credico and all three credit bureaus, submit proof that it's not yours, and demand verification plus temporary removal from your reports while they investigate.
First gather the evidence: current credit reports showing the Credico tradeline, any account numbers or letters, a copy of your government ID, proof of address, police report if you suspect identity theft, and notes of all calls. Keep certified-mail receipts and digital copies of every file.
- Send a written dispute to Credico by certified mail requesting debt validation and citing FDCPA/FCRA rights.
- File 609-style disputes with Equifax, Experian, and TransUnion asking them to verify the tradeline's accuracy and chain-of-custody.
- Include copies of your supporting documents and, if identity theft is suspected, a signed identity affidavit.
- Request the bureaus 'suppress/block/remove' the account or mark it under investigation so it stops affecting your score while they reinvestigate.
- Ask Credico for proof of the original creditor and chain of assignment; demand they stop collection until validation is provided.
- Track reinvestigations and responses within 30 days (up to 45 days if you supply additional info); follow up immediately if nothing changes.
If the dispute fails, escalate: file complaints with the FTC and CFPB, give copies of your dispute and evidence, and consider filing a police report and a complaint with your state attorney general. Use the official identity affidavit if you have theft; see the identitytheft.gov identity theft affidavit for the form.
Watch for mixed-file errors (accounts placed on the wrong file). If that's likely, insist the bureaus correct the file and supply written confirmation of deletion. Freeze or place a fraud alert on your credit while you sort it and consider a consumer attorney if Credico keeps reporting without valid proof.
Can Credico contact me at work, via social media, after hours, or through my friends/family?
No - once you tell them, federal law generally bars Credico from contacting you at work, on social media, at unusual hours (before 8 a.m. or after 9 p.m.), or discussing your debt with friends or family except to obtain location information. (law.cornell.edu, consumerfinance.gov)
- Tell Credico in writing exactly which contacts you forbid (work, social media, specific numbers/accounts).
- Send by certified mail or email where accepted and keep proof.
- Keep dates, times, screenshots, and call logs for every violation.
- If they persist, file a complaint with CFPB. (consumerfinance.gov)
Collectors can use texts and social platforms, but those channels still must not be deceptive, reveal your debt publicly, or violate FDCPA limits; social outreach raises privacy risks and compliance traps for collectors. The law only allows third‑party contacts for narrow purposes (like location info) or with your prior consent.
If Credico calls your employer after you say not to, or posts about your debt, that's a violation. (ftc.gov, consumerfinance.gov)
- Exact wording to send: 'Do not contact me at work; do not contact me on social media; do not disclose my debt to any third party.' Include name, account, and date.
- Use call‑blocking and screenshot/report abusive social messages to the platform.
- Save delivery receipts and then escalate to CFPB or a consumer attorney if needed. (consumerfinance.gov, ftc.gov)
How do I stop Credico from harassing me or engaging in abusive, unfair practices?
Stop the harassment immediately by sending Credico a written cease-and-desist to their mailing address by certified mail with return receipt, naming the account and demanding no further contact; keep the signed copy and proof of delivery. Debt collectors must generally stop further communications when they receive a written cease request, except to tell you they will stop or to notify of specific actions. (consumerfinance.gov)
Document everything. Record calls only after checking your state's recording laws, save texts/voicemails/emails, log dates and durations, and use AI call‑analysis or transcription apps to produce time‑stamped evidence - track patterns (for example, over seven calls per week) as harassment indicators. Compile a packet of records; under the FDCPA you can sue for violations and may recover statutory damages (commonly up to $1,000) plus actual losses and fees, so this evidence supports small‑claims or FDCPA suits. (consumerfinance.gov, ftc.gov)
Report abuses to federal and state enforcers - file with the CFPB and your state attorney general, and report fraud to the FTC. If Credico threatens violence, illegal acts, or ignores your cease request, get a consumer attorney or legal aid immediately and consider filing suit; strong documentation raises the chance of a quick win or statutory recovery. (consumerfinance.gov)
🚩 Credico may try to collect on debts that are too old to sue over, but if you say the wrong thing - like admitting you owe it or paying even a little - you might accidentally reset the clock and lose vital legal protections. Always check your state's statute of limitations and say nothing until you confirm.
🚩 They may respond to your dispute with vague or incomplete documents that appear official but don't truly prove the debt is valid or owed by you. Demand a complete validation package - including the original signed contract and full chain of ownership - to avoid being misled.
🚩 If you resolve the debt but don't get written proof the account will be removed or updated on your credit report, it may still show as 'unpaid' or 'in collection' for years, dragging down your score. Never pay without a written deletion or update agreement first.
🚩 Credico might pressure you to settle quickly by implying legal action is coming - even if no lawsuit has been filed - hoping fear will make you pay without questioning. Always confirm a real court case exists before reacting to legal-sounding threats.
🚩 They may call from different phone numbers, use unclear business names, or refer to other companies, making it hard to recognize them as a collection agency - which can cause you to miss your 30-day window to dispute or validate the debt. Keep all mail and voicemails, and act quickly when any collector first contacts you.
Can Credico add interest, fees, or charges to the original debt?
Yes - but only when the original contract or state law allows interest or fees, and collectors must disclose an itemized total so you can dispute any unauthorized additions (see the CFPB itemization and validation rule). ([consumerfinance.gov](https://www.consumerfinance.gov/rules-policy/regulations/1006/34/?utm_s…), [law.cornell.edu](https://www.law.cornell.edu/index.php/wex/fair_debt_collection_practice…), [casetext.com](https://casetext.com/case/wilhelm-v-credico-inc?utm_source=chatgpt.com))
How to spot and stop improper additions:
- When they may add charges: only if your original agreement or state law permits interest, late fees, or collection charges.
- What to demand: send a written validation request demanding an itemized breakdown and the itemization date; require proof that each fee or interest piece is authorized.
- Legal precedent: courts (e.g., Wilhelm v. Credico) have flagged improper compounding of interest as illegal or disputable under FDCPA/state law.
- Check caps: consult your state's usury and civil-code rules - some states bar compound interest or limit rates.
- Practical steps: dispute within 30 days, send certified mail, keep copies, press for an itemized validation, and report or sue if the collector insists on unauthorized charges.
- Money fact: collection/contingency fees commonly add a significant percent (often in the ~20–30% range for many accounts), so early disputes can cut those inflated totals. ([oregonlawhelp.org](https://oregonlawhelp.org/topics/money-debt-and-consumer-issues/debt-co…), [debtcollectorsinternational.com](https://www.debtcollectorsinternational.com/blog/how-much-do-collection…))
Can Credico garnish wages, benefits, or freeze bank accounts without notice?
No - a firm like Credico can't just grab your pay, benefits, or bank money out of nowhere; they generally must sue you, win a court judgment, and follow court-directed garnishment or levy procedures first. (consumerfinance.gov)
Creditors start by filing a lawsuit. If they get a judgment, they can ask the court to issue a wage garnishment or bank levy. Employers or banks are then served and may be ordered to turn over funds - but you get notice and a chance to respond. (ag.state.mn.us, illinoislegalaid.org)
Many government benefits and some wage portions are protected by federal and state exemptions (Social Security, VA benefits, SSDI and others). Banks must often protect two months' worth of direct‑deposited federal benefits before freezing those funds; see official guidance on protections against garnishment of wages. (consumerfinance.gov)
There are exceptions: some government debts (IRS, federal student loans) and child support can lead to collection actions with different rules. If a bank freezes your account after a levy, you can file an exemption claim or emergency motion to unfreeze exempt funds and request a hearing - act fast or funds can be spent on the judgment. Negotiating before a lawsuit or responding to the complaint quickly are the best ways to avoid garnishment. (consumerfinance.gov, illinoislegalaid.org, iowalegalaid.org)
What Are Credico's BBB Ratings and Complaint Records?
Credico (often listed as Credit Collections Bureau) is not BBB accredited and appears on the BBB with a B rating and dozens of consumer complaints - see the BBB profile showing complaints. ([bbb.org](https://www.bbb.org/us/sd/sioux-falls/profile/collections-agencies/cred…))
The BBB complaint file shows recent volume and patterns: the corporate complaint summary lists 59 complaints in the last 3 years (with Billing Issues and order/service/communication problems dominating the entries). Many complaints cite missing validation, disputed account ownership, and aggressive contact methods. ([bbb.org](https://www.bbb.org/us/nd/bismarck/profile/collections-agencies/credit-…))
Practical move: review specific complaints for patterns (dates, claim types, responses) and use those patterns as leverage in validation disputes or when arguing inaccurate reporting. The fact the firm is not BBB accredited can indicate weaker external oversight - use that insight when pushing for documentation, charge removals, or escalation to regulators. ([bbb.org](https://www.bbb.org/us/nd/bismarck/profile/collections-agencies/credit-…))
🗝️ Credico is likely contacting you to collect an old debt like a medical bill, credit card balance, or utility charge - don't share personal info until they verify it in writing.
🗝️ Always request debt validation within 30 days in writing to confirm the original creditor, full amount, and whether you legally owe it.
🗝️ Check your credit reports for any account linked to Credico and dispute errors or unvalidated debts with all three major credit bureaus.
🗝️ You can stop collection calls by sending a written cease-and-desist letter and tracking all communications for possible legal violations.
🗝️ If you're unsure where to start, give us a call - we can pull your credit reports, talk through what's hurting your score, and help explore options to fix it.
Class-Action Lawsuits and Settlements Involving Credico
- Wilhelm v. Credico (2008) is the main reported FDCPA case involving Credico; otherwise there are no widely reported, large class-action settlements directly against Credico today.
Wilhelm arose after Credico sent a 'Notice of Lawsuit' demanding interest-on-interest and threatening suit. The Eighth Circuit reversed in part: it found the empty-threat-to-sue theory actionable under 15 U.S.C. §1692e(5) while concluding the interest-on-interest claim was defeated by Credico's bona‑fide‑error defense. The opinion left open individual and class-based claims tied to deceptive threats.
There aren't major, recent class settlements named for Credico itself - but watch for name confusion (for example, CoreLogic Credco, a different entity, has seen FCRA settlements). If you spot a pattern of identical unlawful letters, you can join or start a class if counsel thinks certification fits. Settlements commonly provide small cash payments, debt adjustments, or notice remedies, so tracking filings can yield retroactive benefits.
- Monitor complaints and filings at the CFPB complaint database.
- Check federal dockets on PACER and watch new filings.
- If you want counsel or to discuss joining a suit, find a consumer attorney.
- Track active class settlements and claim opportunities at search classaction.org for settlements.
- Keep all Credico letters, dates, and call logs - that evidence is what certifies patterns and powers claims.
Steps to Take Upon Receiving a Credico Collection Notice
Act fast: demand written validation immediately and do not admit the debt verbally.
Within days, send a concise written validation request to Credico by certified mail (return receipt). State you dispute the debt and request itemized proof: original creditor, full chain of assignment, date, amount, and contract copies. Do not say 'I owe' or make partial payments; verbal admissions can restart time bars.
While waiting, pull and read your credit reports line-by-line - errors are common (studies find roughly 40% of collection entries contain mistakes) - so immediately get your free credit reports and compare account numbers, dates, balances, and public records. If an item is wrong, file written disputes with each bureau and note the 30-day dispute response window for documentation.
Document every contact. Save certified-mail receipts, screenshots, voicemails, emails, and a dated log of calls. If Credico fails to validate, continues collection, or violates the FDCPA, use your records to dispute with bureaus, file complaints with the CFPB/state AG, and preserve evidence for possible FCRA/FDCPA claims or a consultation with a consumer attorney.
Immediate next step: draft one short validation letter today, mail it certified with return receipt, stash copies, and avoid any admission or payment until Credico proves the debt.
What if I ignore Credico's communications or can’t pay my debt?
Ignoring Credico or missing payments can damage your credit and may lead to a lawsuit, though the FDCPA bars harassment and some illegal collection tactics.
- Credit reporting: unpaid accounts often become collections and lower your score.
- Lawsuit risk: if sued and you don't respond, a default judgment can let a collector garnish wages or levy accounts.
- Time‑barred debt: doing nothing can sometimes avoid reviving old debt, but a payment or written acknowledgment may restart the statute of limitations - check your state's SOL charts for precision.
- FDCPA protections: you can demand validation, stop certain contacts, and dispute inaccuracies; collectors can't use abusive methods.
- Practical moves: request debt validation, negotiate a settlement, ask for a hardship plan, and prioritize secured debts (mortgage, car) first while using a budget tool to gauge affordability.
- Free help: consider counseling or bankruptcy advice; find vetted agencies at approved credit counseling agencies list.
- Documentation: keep written records of every call, offer, and payment to protect yourself if the account escalates.
If you're served with court papers, respond immediately or get a consumer attorney - defaulting removes your defenses. If unsure which path to take, get free counseling or a quick legal consult before admitting or paying anything you haven't verified.
Is negotiating a lower amount with Credico a bad idea?
Not inherently - settling for less can be a smart, practical fix if done correctly and selectively.
A big plus is immediate savings and a fast stop to collection activity. You can reduce what you owe and often avoid lawsuits or wage garnishment by resolving the account. *Ask for a written settlement and a promise to update the account status* so you get the credit-report benefit of paying. If the debt is inaccurate, pursue disputes or credit-repair first instead of paying.
There are real downsides. Settlements often post as *'settled'* rather than *'paid in full,'* which can dent your score. Forgiven balances can trigger a <i>1099‑C tax</i> on the forgiven amount. Some collectors re-age or resell partial debts. *Never assume deletion - demand it in writing before you pay.*
Be tactical: offer about <i>30–50%</i> of the claimed balance, get a signed settlement agreement that specifies zero balance and deletion or a specific report update, and record or save all communications (check your state's recording laws first). Pay only after you have the agreement. With persistence, negotiations succeed roughly <i>70%</i> of the time</i>; still confirm the credit bureaus update the account after payment.
Can Credico Sue Me for Debt or Arrest Me if I Don't Respond?
Yes - Credico can sue you for a valid debt that's still inside your state's statute of limitations, but it cannot arrest you simply for not replying. Suits are civil; debtor's prisons are illegal in the U.S., and arrest would only follow alleged criminal conduct (fraud, identity theft, contempt), not ordinary unpaid bills.
If you're served, respond to the summons immediately to avoid a default judgment. Defend the case by asserting the statute of limitations or that Credico can't validate the debt; raise those defenses in your answer or a motion. Seek help if needed via free legal aid. Remember many collectors bluff about suing - often on small balances under $1,000 - so verify whether they've actually filed in court before you worry.
What legal actions can I take if Credico violates debt collection laws?
You have real legal remedies: you may sue Credico under the FDCPA for any actual losses, statutory damages up to $1,000, and recovery of attorneys' fees and court costs. (law.cornell.edu, nolo.com)
You can also file regulatory complaints to force action: submit a debt‑collection complaint to the CFPB, report to the FTC, and notify your state attorney general - agencies often investigate patterns and can pursue enforcement. (consumerfinance.gov, ftc.gov)
Preserve everything now: save letters, screenshots, call logs, certified‑mail receipts, and voicemail. Recordings can be powerful evidence, but check your state's consent rules before recording. Act fast - FDCPA suits generally must be filed within one year of the violation. (dmlp.org, nolo.com)
Multiple or repeated violations increase damages and may support a class action, which raises potential recovery beyond individual statutory limits; hire counsel quickly to evaluate trial or settlement options. For a consumer‑rights lawyer referral consult National Association of Consumer Advocates attorney directory. (law.cornell.edu, consumeradvocates.org)
Can I Escape Credico Without Paying Their Alleged Debt?
Yes - in many cases you can avoid paying a collection firm like Credico, but it depends on whether the debt is valid, legally enforceable where you live, or dischargeable in bankruptcy. (consumerfinance.gov)
Start by forcing proof: send a written debt‑validation request and invoke the collector's 30‑day validation window - if they can't verify it, dispute the tradeline with the bureaus and push for reinvestigation (CRAs must investigate or remove unverifiable items). Don't make partial payments or admit the debt (that can restart time bars). Use the validation period and your rights to frame requests and rely on FCRA reinvestigation rules if bureaus or furnishers don't respond. (consumerfinance.gov)
If the statute of limitations (SOL) on the debt has passed it's 'time‑barred' - collectors can still call, but a court judgment is risky for them and you can assert the SOL as a defense if sued. Bankruptcy can discharge many unsecured debts (not all), and accurate negatives generally fall off credit files after seven years from first delinquency. Get everything in writing, track dates, and consult a consumer‑protection attorney before negotiating or paying. (consumerfinance.gov, uscourts.gov)
- Request debt validation in writing within 30 days.
- File disputes with Equifax/Experian/TransUnion and demand reinvestigation.
- Wait out the state statute of limitations (don't acknowledge or pay).
- Use FCRA timing loopholes: force CRA/furnisher misses → deletions.
- Defend or counterclaim if Credico sues (raise SOL/FDCPA/FCRA defenses).
- Consider Chapter 7/13 bankruptcy for a discharge (check nondischargeable debts).
- Negotiate a written settlement with a signed release only as a last resort.
Should I choose credit repair over paying Credico directly?
Dispute first - do your own credit repair unless disputes stall or your file is complex enough to justify hired help.
Gather your three credit reports, save Credico letters, then file disputes with the bureaus and a written validation request to Credico. The CFPB has a clear step‑by‑step guide on this process: how to dispute credit report errors. DIY disputes cost nothing and can remove incorrect collections faster than paying.
Understand the tradeoffs: paying Credico may stop calls and settle the balance, but it usually stays on your report as a 'paid' collection and collections remain on your file up to seven years from the original delinquency. Removing inaccurate items via disputes (or a professional service when disputes are stalled) often yields the biggest score gains - many people see roughly 50–100 point improvements when errors are cleared. Credit‑repair firms can handle complex documentation and appeals efficiently, but they charge for that convenience; choose them if you don't have time, the collector won't validate, or the removals require legal escalation.
You Can Dispute and Possibly Remove Credico From Your Report
Credico could be unfairly damaging your credit score without you knowing. Call now for a free credit review - we'll pull your report, identify any inaccurate negative items, and help you understand your best path toward fixing your credit.9 Experts Available Right Now
54 agents currently helping others with their credit