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#1 Way to Remove 'Collection Consultants of California' (Hurting Your Score)

Last updated 08/30/25 by
The Credit People
Fact checked by
Ashleigh S.
Quick Answer

Collection Consultants of California is a real debt collector, and you likely have a negative collection mark from them tied to an old or unpaid debt.

You can try paying them directly or dispute it yourself with all three bureaus - both could potentially lower your score further or drag you into a frustrating, drawn-out process.

Instead, give us a quick call - our credit experts (20+ years strong) will pull your full report, break it down with you, and help build a smarter, stress-free plan to move forward.

You Could Remove Collection Consultants Of California From Your Credit

This debt may be hurting your score more than you think. Call now for a free credit report review - let's find out if it's inaccurate and can be disputed or removed to boost your score.

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Why is Collection Consultants of California calling me?

They're usually calling because a collector believes you're linked to a past-due account they now own or handle, or because of skip-tracing, a wrong number, a mixed file, identity theft, or an old time-barred balance.

They're usually calling because a collector believes you're linked to a past-due account they now own or handle, or because of skip-tracing, a wrong number, a mixed file, identity theft, or an old time-barred balance.

  • Assigned or purchased debt, they think you owe the account.
  • Skip-tracing, they found your phone or recent contact info.
  • Wrong number or mixed file, records were merged incorrectly.
  • Identity theft, someone used your information.
  • Time-barred debt, they may still try to collect despite the statute of limitations.
  • First things to do: let unknown calls go to voicemail, never confirm SSN or bank details by phone, and document caller name, company, date, time, and what they say.
  • Do not pay until you see proof; request written validation.

Pull your free reports at get your free credit reports (https://www.annualcreditreport.com), search mail and email for a dunning letter, and compare original creditor, amount, and dates to your records.

Wait for the written validation notice, which collectors must send within five days under FDCPA; learn your rights at the CFPB overview of FDCPA rights (https://www.consumerfinance.gov/debt-collection/know-your-rights/). If a caller won't ID themselves or breaks the rules, consider a pro review to spot dispute angles faster and file a complaint with CFPB (https://www.consumerfinance.gov/complaint/).

Which debt types does Collection Consultants of California typically collect?

They usually buy or collect consumer debts:

  • medical bills
  • utilities and telecom arrears
  • retail/credit-card balances
  • auto-deficiency amounts after repossession
  • rental or lease back-rent
  • occasionally government-related accounts depending on portfolio buys

Portfolios shift over time, so read the letter's 'original creditor' field and cross-check your credit files.

and if you need to dispute accuracy see your FCRA dispute rights.

Watch for misattribution red flags: similar names, former addresses, junior/senior mixes, wrong dates of service, or missing assignment papers.

Verify service dates, statute-of-limitations timing, and the assignment/sale chain before paying.

Evidence to gather:

  • bills and EOBs
  • account statements
  • lease or rental agreements
  • repossession or payoff records
  • collection letters

Keep these organized when disputing or negotiating.

Is Collection Consultants of California Legit or a Scam? How to Tell

It could be a legitimate collector or a scam, so never pay or give personal info until you verify the claim.

First, demand a written validation notice and freeze communication until you get it; that notice should list the original creditor, balance, and account details. Match the collector's exact legal name, address, and phone with state business records and by checking the company's BBB profile.

Call the original creditor using a phone number from their official website, not the number the caller provides, to confirm the debt was sold or placed. Watch for urgent payment pressure, requests for gift cards, Zelle, Venmo, or wire transfers; those are red flags. If the caller is an impostor, stop contact and report it.

If validation isn't provided, send a written debt validation request by certified mail, dispute any credit-report entry, and consider consulting a consumer attorney for aggressive collectors.

Report scams and abusive collection practices to the FTC at report impostor scams to the FTC and review your rights at your debt collection rights at CFPB.

  • Demand written validation immediately.
  • Verify company name, address, phone with state/BBB.
  • Call original creditor using their website number.
  • Beware gift cards/Zelle/wire payment demands.
  • Stop contact with impostors, report to FTC/CFPB.
  • Send certified-mail validation if unsure.

Official Collection Consultants of California Contact Details (Phone & Address)

Use the contact printed on your validation letter; commonly verified public contacts are: main phone (818) 551-5600, physical address 5305 E 2nd St Ste 203, Long Beach, CA 90803, and payments P.O. Box 6927, Burbank, CA 91510.

For company verification see Collection Consultants BBB profile (https://www.bbb.org/us/ca/long-beach/profile/collections-agencies/colle…), the California SOS business search (https://bizfileonline.sos.ca.gov/search/business), and the company's payment portal credentials at Collection Consultants payment portal credentials (https://solutions.ccocinc.com/ecs/cc/cov/credentials?utm_source=chatgpt…).

Hours are generally Mon–Fri 8:00 AM–5:00 PM, but confirm the times on your notice.

Always send disputes or legal notices to the exact written address on the validation letter by certified mail with return receipt requested; direct payments only to the payment address listed on your written notice.

Verify any online payment portal URL shown on the paper notice before using it.

What Are My FDCPA Rights When Contacting Collection Consultants of California?

You have strong federal rights when you contact Collection Consultants of California under the FDCPA, plus added protections under California law.

  • Prohibitions: no harassment, threats, or false statements; no unfair practices.
  • Contact limits: you can demand no calls to work or at certain times, and collectors must stop if you ask in writing.
  • Validation and disputes: you may send a 'request for validation' and the collector must provide debt verification before continuing collection.
  • Credit accuracy: under the FCRA you can dispute reporting errors and the furnisher must investigate.

Start with clear, documented actions you can take now.

Send a written validation request, state any communication time or method limits, and include that you invoke your FDCPA and California Rosenthal Act rights.

Keep copies and send by certified mail.

  • Log every call, date, time, number, and what was said.
  • If they ignore validation, harass you, or misreport, file complaints and consider a written demand to cease communication.
  • Use official consumer resources and templates from the https://www.consumerfinance.gov/ask-cfpb/category-debt-collection/ page to draft letters and sample forms.

How to Request Debt Validation from Collection Consultants of California and What If It's Not Provided?

Send a written validation request within 30 days of their first written notice, mail it certified with return receipt, and pause phone negotiations until they provide proof.

Make the request clear and tight:

  • Date and account reference;
  • Demand full itemization and current balance;
  • Ask for original creditor name and address;
  • Request chain of title (assignment history) and last payment date;
  • Send certified mail, keep copies and the receipt.

If they respond with complete validation, review the documents for errors, match account numbers and dates, then decide whether to dispute amounts, negotiate in writing, or request removal from bureaus. See CFPB regulation on debt validation: https://www.consumerfinance.gov/rules-policy/regulations/1006/34/?utm_s…

If they do not provide adequate validation, federal rules require they cease collection of the disputed portion until they supply verification, and you can treat the account as disputed when interacting with bureaus and debt collectors.

File a credit-report dispute under the FCRA with supporting evidence.

Use official templates to craft your letter; see CFPB sample debt-collection letters: https://www.consumerfinance.gov/ask-cfpb/what-can-i-do-if-a-debt-collec…

If violations continue, document everything and submit a CFPB complaint or consult an attorney.

Pro Tip

Pull your three free credit reports right away; if you see Collection Consultants of California listed, send them a certified letter demanding full validation within 30 days and freeze phone calls in writing - then dispute the account with the credit bureaus using the proof you gather.

How do I remove debt from Collection Consultants of California that's not mine?

Remove it by forcing proof, disputing with bureaus, and escalating to regulators if the collector cannot verify the account - start now, collectors hate paperwork.

  • Send a written validation request to Collection Consultants of California by certified mail, demand original creditor, account number, chain of title, and itemized balance; keep the receipt and copies.
  • File FCRA disputes with Experian, TransUnion, and Equifax, attaching ID, proof of residence or billing, and any documents showing the account is not yours.
  • If identity theft is possible, file an identity theft report https://www.identitytheft.gov and include the recovery affidavit with your disputes.
  • If they fail to substantiate, demand deletion in writing and give a clear deadline; cite inaccurate or mixed-file entries (alternate names, addresses, SSN permutations).
  • If ignored, escalate to your state Attorney General and follow CFPB credit report dispute guidance https://www.consumerfinance.gov/consumer-tools/credit-reports-and-score…, and consider counsel or small-claims for FCRA/FDCPA violations.

Document everything: log call dates, save certified-mail receipts, snapshot credit reports showing mixed-file name/address permutations.

These records make disputes and regulator complaints far more effective.

Can Collection Consultants of California contact me at work, via social media, after hours, or through my friends/family?

Yes and no: federal law generally bars collectors like Collection Consultants of California from calling you before 8:00 a.m. or after 9:00 p.m. local time, from publicly posting about your debt on social media, and from discussing your debt with friends or family.

They may contact third parties only to obtain location information and may contact your workplace if your employer allows it.

Do this to stop unwanted contact:

  • Send a written revocation: "I revoke any prior consent to contact me at my workplace or via social media. Do not contact my family or friends about my debt. Communicate only to me by mail or at [phone number], between 8:00 a.m. and 9:00 p.m. local time." Send by certified mail and keep proof.
  • Set preferred channels in writing: "Preferred contact method: [mail/email/phone]. Preferred times: 8:00 a.m. to 9:00 p.m. local time."
  • Demand written confirmation and cite the law; for details see https://www.consumerfinance.gov/ask-cfpb/can-debt-collectors-contact-me….

How do I stop Collection Consultants of California from harassing me or engaging in abusive, unfair practices?

Make them stop: demand they cease abusive contact in writing, document every interaction, and escalate violations to regulators or a lawyer.

Send a written cease-communication letter (certified, return receipt) limiting channels or hours, and request debt validation at once. Keep precise call logs (date, time, number, summary), save voicemails, texts and screenshots of social posts, and preserve originals.

Written cease stops harassment but does not bar lawful notices or litigation; if they threaten, lie about legal consequences, use obscene language, or contact prohibited numbers, treat that as a violation.

If abuse continues, file a report with the CFPB consumer complaint portal (https://www.consumerfinance.gov/complaint/) and the California Attorney General complaint page (https://oag.ca.gov).

Preserve all evidence, consider hiring an experienced team or attorney to draft precise demand letters to avoid mistakes, and get legal advice promptly if they threaten suit.

  • Send certified cease letter (return receipt)
  • Specify allowed channels/times in writing
  • Log every call, save messages/screenshots
  • Request written debt validation
  • File CFPB and state AG complaints
  • Consult an attorney or letter service
Red Flags to Watch For

Red Flag 1: If they refuse to give you a clear written notice with the exact creditor and balance, stop talking until you see that paper in your hand.
Red Flag 2: Don't trust any call that pushes for gift cards, wire transfers, or Zelle - legit collectors give safe, traceable payment options.
Red Flag 3: A threat of immediate arrest or garnishment without a court paper can be a sign of scare tactics - real collectors need court approval.
Red Flag 4: If the account dates look way off or have another person's address or middle initial, it may be on your report by mistake or due to a mixed file.
Red Flag 5: An offer to 'restart' the debt with a small payment could revive an old balance that's past your state's lawsuit time limit.

Can Collection Consultants of California add interest, fees, or charges to the original debt?

Yes. But only if the original contract or state law allows it; otherwise added interest, fees, or charges are disputable. Ask for a full itemization showing principal, interest, and each fee, and compare every line to your original contract and billing statements.

If charges postdate charge-off or exceed state limits, challenge them in writing and demand proof they're contractually or legally permitted.

Request validation and an itemized breakdown immediately, referencing federal rules for collectors; see the CFPB's validation and itemization guidance: https://www.consumerfinance.gov/consumer-tools/debt-collection/validate…

Also check your state's caps before accepting interest; see a state usury and interest rules overview: https://www.nolo.com/legal-encyclopedia/state-usury-laws-overview-32271…

If the collector won't justify or correct improper add-ons, dispute with the bureau and consider a written FDCPA complaint or consult an attorney.

Can Collection Consultants of California garnish wages, benefits, or freeze bank accounts without notice?

Short answer: No, a debt collector like Collection Consultants of California cannot legally garnish your wages or freeze your bank account without first getting a court judgment in most cases, and you must receive notice and a chance to respond.

Federal and California rules require a creditor to sue, win a judgment, then use garnishment or a bank levy, though limited exceptions exist for taxes, child support, or certain administrative liens.

Protected funds, including most Social Security, Supplemental Security Income, many VA/disability payments, and some pensions, are exempt or partially exempt from levies, so money in your account may be off-limits if it's clearly identified as exempt income.

Act fast: check the court docket online, confirm whether you were properly served, assert exemptions with your bank and the court, and move to vacate any default judgment if you were never served.

For step-by-step help and official guidance see California court collections self-help (https://www.courts.ca.gov/selfhelp-collections.htm) and the CFPB wage garnishment guidance (https://www.consumerfinance.gov/about-us/blog/what-to-know-about-wage-g…).

What Are Collection Consultants of California's BBB Ratings and Complaint Records?

Short answer: check live BBB metrics for the company's current rating, complaint count, and how complaints trend (billing disputes, identity errors).

Then verify federal complaints for a fuller picture.

Do this:

  • Rating, date and trends, shows trust signals and recent changes.
  • Complaint totals and common issues, reveals patterns like billing, verification failures, or wrongful collection.
  • Response and resolution behavior, shows whether the company answers and settles complaints.

Note BBB is an industry watchdog, not a regulator, but patterns there support disputes or legal steps; always cross-check the federal record via the company's BBB profile https://www.bbb.org/search and the CFPB complaint database https://www.consumerfinance.gov/data-research/consumer-complaints/.

Key Takeaways

Key Takeaway 1: First pull your free credit reports to see if 'Collection Consultants of California' is on there and harming your score.
Key Takeaway 2: If it shows up, send a simple certified letter demanding debt validation with full proof before you pay or talk money.
Key Takeaway 3: If they can't prove it, dispute the item online with all three credit bureaus and attach copies of your certified mail for extra leverage.
Key Takeaway 4: Keep a log of every call or letter; if the collector keeps pushing without proof, you can file easy CFPB or state AG complaints to pressure removal.
Key Takeaway 5: If any step feels tricky, you can ring The Credit People - we'll pull your reports free, review every detail, and walk you through next moves.

Class-Action Lawsuits and Settlements Involving Collection Consultants of California

Class actions and settlements tied to Collection Consultants of California generally allege patterns of debt-collection and credit-reporting violations, and you should confirm any suit or settlement on official dockets.

Search federal dockets with <a href='https://pacer.uscourts.gov'>PACER federal docket access</a>, scan case summaries on <a href='https://law.justia.com/cases/'>Justia federal and state case summaries</a>, and check local filings through <a href='https://www.courts.ca.gov/'>your California state court portal</a>; use the company name, case number, or lead plaintiff to pull dockets and notice packets.

Reported themes in filings include alleged FDCPA communication violations (harassment, improper contact), FCRA reporting errors, and California Rosenthal Act claims; note complaints are allegations until a court judgment or formal settlement is entered, and settlements often include notice letters, claim deadlines, injunctive terms, or modest payouts.

If you get a notice about a class action, find the docket number, confirm the filing or settlement text on PACER or your state portal, read the official notice for opt-in/opt-out and claim procedures, and contact the clerk or listed class counsel for status; keep copies of all collection notices and validation requests in case you need to assert your rights.

Steps to Take Upon Receiving a Collection Consultants of California Collection Notice

Act immediately: confirm the notice is real, preserve proof, and force the collector to validate the debt in writing before you talk or pay.

Day‑one checklist: verify the sender (company name, phone, state license, return address), note the date you received the notice and calendar a 30‑day validation window, send a written validation request asking for an itemized accounting and chain of ownership.

Audit the account for identity errors or mixed‑file mistakes, check whether the debt is time‑barred under your state's statute of limitations, and insist on written-only communication (certified mail and keep copies). See the CFPB rule on debt collection: https://www.consumerfinance.gov/rules-policy/regulations/1006/26?utm_so…

Gather these documents and act fast if deadlines loom: photo ID, recent credit reports or credit freezes, original bills or statements, contracts or card agreements, proof of prior payments, and any correspondence.

Consider a quick review by a consumer‑credit attorney or certified counselor if the 30‑day window or a lawsuit threat is imminent. Use the CFPB templates and guidance for letters: CFPB sample debt collection letters: https://www.consumerfinance.gov/compliance/compliance-resources/other-a… and read the CFPB guide on time-barred debt: https://www.consumerfinance.gov/ask-cfpb/can-debt-collectors-collect-a-…

Documents to gather:

  • Photo ID
  • Recent bills/statements
  • Original contract or card agreement
  • Payment records (bank/credit card)
  • Any prior collection letters or court papers

What if I ignore Collection Consultants of California's communications or can’t pay my debt?

Ignoring Collection Consultants of California won't make the obligation disappear and can lead to escalating collection steps, credit damage, or a lawsuit depending on your state's statute of limitations.

  • They will likely continue calls and letters, sometimes increase frequency.
  • They can report the account to credit bureaus or sell it to a debt buyer, keeping the tradeline active.
  • If the creditor sues within the statute of limitations, a judgment can follow, enabling garnishment or bank levy in some states.

You have stronger options than silence: request written debt validation, dispute errors with credit bureaus, propose a hardship or repayment plan, negotiate a settlement in writing, or, when appropriate, refuse to pay time‑barred debt while documenting everything.

For official guidance on repayment and hardship options, see CFPB debt collection resources: https://www.consumerfinance.gov/consumer-tools/debt-collection/

Decision tree, short and practical: if you doubt the debt, send a validation letter within 30 days and stop contact requests; if you can't pay, ask for hardship terms or settle for less in writing; if sued, respond to the court immediately and get legal help.

Always track dates, certified mail receipts, call logs, and written offers.

  • Immediate actions: send a written validation request, pull your three credit reports, record the debt's statute of limitations date, and save every communication.

Is negotiating a lower amount with Collection Consultants of California a bad idea?

No, settling for less with Collection Consultants of California can save you money but it carries tradeoffs you must control to avoid credit, legal, or tax surprises.

Immediate savings lower what you owe, yet reduced balances or "settled" statuses still hurt credit more than paid-in-full. Forgiven amounts may trigger a 1099‑C taxable event, and any written acknowledgement or partial payment can restart the statute of limitations in some states.

Before you agree, do these steps:

  • Get every term in writing, signed, and itemized, including exact language used to report the account.
  • Insist settlement is described as "paid in full" if that is offered; treat pay-for-delete as unreliable unless documented.
  • Refuse to sign any admission of liability or make a payment that could reset the clock on aged debt.
  • Ask whether the creditor will issue a 1099‑C; learn tax effects via the IRS cancellation of debt rules (https://www.irs.gov/taxtopics/tc431).
  • Follow CFPB tips on settlement fairness and documentation with CFPB debt collection guidance (https://www.consumerfinance.gov/consumer-tools/debt-collection/).

If you're unsure, negotiate in writing or consult a consumer attorney before paying.

Can Collection Consultants of California Sue Me for Debt or Arrest Me if I Don't Respond?

No, a collection company cannot arrest you for ordinary consumer debt, but it can sue you to collect if the claim is timely under your state's statute of limitations. (CFPB page on arrest for unpaid debt)

If you're sued you'll be served a summons and complaint with a short deadline to file an answer or appear, and common defenses include lack of standing or broken chain of title, statute of limitations, and failure to validate the debt; an unpaid default judgment can lead to wage garnishment, bank levies, or liens.

Check your local court portal for case details and deadlines and use the California Courts Self-Help Center and the CFPB's CFPB: what to do if sued page for step-by-step instructions.

Don't ignore a summons, file an answer or request more time, gather proof (payments, identity, account notes), and raise procedural defenses quickly;

Missing deadlines often hands the collector an easy default judgment that enables garnishment or liens, so act now.

What legal actions can I take if Collection Consultants of California violates debt collection laws?

You can compel correction and recover damages by disputing the account in writing, filing regulator complaints, and suing under consumer protection laws when Collection Consultants of California breaks the rules.

First, send a written debt validation dispute and a clear cease-communication letter by certified mail, keep copies, and note dates; demand proof within 30 days if the collector claims the debt is valid.

If they ignore or violate the law, escalate by filing complaints with federal and state agencies, including submit a complaint to the CFPB (https://www.consumerfinance.gov/complaint/), the FTC, and your state attorney general, which creates official records that regulators use to investigate.

Next, contact a consumer-law attorney to evaluate FDCPA, California Rosenthal Act, and FCRA claims; many consumer attorneys take cases under fee-shifting rules, so you may recover attorney fees if you win - find counsel using find a consumer attorney (https://www.consumeradvocates.org/).

Preserve all evidence: call logs, recorded messages where legal, certified-mail receipts, collection letters, account statements, screenshots, and any emotional or financial losses you suffered.

You can sue in small claims for modest damages or file a civil suit for statutory and actual damages; check the statute of limitations in your state and act quickly to protect your rights.

Can I Escape Collection Consultants of California Without Paying Their Alleged Debt?

Yes, you can sometimes avoid paying, but only through lawful paths like successful validation disputes, identity-theft fixes, or when the statute of limitations bars suing you.

If the collector cannot validate the account, dispute the entry with each credit bureau and the furnisher in writing, include copies of your validation request and any returned mail, and send everything by certified mail; failure to validate can lead to removal, but removal is not automatic and depends on the bureaus' investigations.

If you suspect identity theft or mixed files, follow steps at IdentityTheft.gov recovery plan https://www.identitytheft.gov and provide police reports and FTC identity-theft affidavits.

For time-barred debt, confirm the exact state statute of limitations, document when the last payment occurred, and avoid acknowledging the debt in writing if you want the defense to hold; see a clear statute of limitations for debt https://www.nolo.com/legal-encyclopedia/statute-of-limitations-debt-col….

Don't evade, forge documents, or advise fraud; if unsure, get a consumer attorney to protect your rights.

Should I choose credit repair over paying Collection Consultants of California directly?

If the account is inaccurate, unvalidated, or disputed, prioritize credit repair and formal disputes.

If the debt is clearly yours and within the statute of limitations, negotiate or pay directly after weighing score and underwriting tradeoffs.

  • Dispute-first: when reporting errors, wrong amounts, duplicate tradelines, or no validation exists, file disputes with bureaus and the collector, rely on documentation, and use your FCRA rights.
  • Pay/settle-first: when the debt is valid, small, and from a single furnisher, negotiating a lump sum or payment plan often removes collection activity faster than a drawn-out dispute, but insist on written terms.
  • When to hire credit repair: choose structured help if your file has multiple furnishers, repeated reinsertions, identity/mix‑file risks, or you lack time to manage disputes and bureau follow‑ups.
  • When to negotiate solo: handle it yourself for one clear account, straightforward balance, and if you can get written removal (paid‑for‑delete) or a favorable settlement.
  • Quick map: a no‑obligation review from a qualified advisor can show the fastest removal route based on validation, SOL status, and underwriting risk.

Start by pulling all three reports, document everything, then pick disputes or negotiation based on validation and future lending plans.

You Could Remove Collection Consultants Of California From Your Credit

This debt may be hurting your score more than you think. Call now for a free credit report review - let's find out if it's inaccurate and can be disputed or removed to boost your score.

Call 866-382-3410

 9 Experts Available Right Now

54 agents currently helping others with their credit