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#1 Way to Remove 'Collection Bureau Inc' (Hurting Your Score)

Last updated 08/30/25 by
The Credit People
Fact checked by
Ashleigh S.
Quick Answer

Collection Bureau Inc is a debt collector, and you likely have a collection on your credit report from them due to an old unpaid account.

You can either try disputing it with all 3 bureaus yourself or pay it off directly - but both routes could be a major hassle and might not even help your score.

Instead, call us - our credit experts (20+ years experience) will pull and analyze your full credit report and walk you through the best next steps to resolve it quickly and clearly.

You Don’t Have to Live With Collection Bureau Inc on Your Report

This collection may be dragging down your credit score more than you think. Call now for a free credit report review - if it's inaccurate, we can dispute it and work to get it removed, helping boost your score.

Call 866-382-3410

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Why is Collection Bureau INC calling me?

Most likely a debt collector or someone claiming to be one is calling to collect, verify, or probe about an alleged account, so treat the call as unverified until you get proof.

Why they're calling:

  • Newly placed account, purchased debt, or a creditor assignment.
  • Skip-tracing hit or wrong-number match.
  • Possible identity theft or mistaken identity.
  • Collector testing time-barred or aged accounts, or pre-reporting outreach.

Smart first steps:

If you want an unbiased read of what's on your reports before you respond, our team can help you review it.

Which debt types does Collection Bureau INC typically collect?

Collection Bureau INC most often handles common third-party consumer debts: credit-card charge-offs, medical bills, utilities and telecom, auto deficiency balances, personal loans and BNPL,

charged-off checking/overdrafts, retail store cards, and landlord or tenant judgments.

  • Credit cards/charge-offs - check account numbers, original creditor name, "charge-off" date, and billing statements.
  • Medical - request itemized medical bills, provider dates, EOBs, and note reporting rules and possible $ thresholds.
  • Utilities/telecom - review service dates, late notices, final bills, and account transfer paperwork.
  • Auto deficiency - get the repo/sale paperwork, deficiency calculation and vehicle sale date.
  • Personal loans/BNPL - inspect signed contract, payment history, and payoff ledger.
  • Bank overdraft/charged-off checking - demand bank statements and charge-off notices.
  • Retail cards - verify purchase receipts, card agreements, and charge-off entries.
  • Landlord/tenant judgments - ask for court docket, judgment, and lease document.

Always verify the exact debt type from the written notice, itemization, and your credit reports (look for contract references, service dates, and charge-off language); portfolios change over time and federal student loans or government fines are usually handled by specialized collectors.

See the CFPB overview on debt collectors: https://www.consumerfinance.gov/ask-cfpb/what-is-a-debt-collector-en-16… for context.

Is Collection Bureau INC Legit or a Scam? How to Tell

Treat Collection Bureau Inc contacts as possibly legitimate, but never assume; verify before you pay. Scammers mimic real collectors and can steal money or data.

Real collectors must follow the Fair Debt Collection Practices Act, and you have rights. If a caller pressures you, refuses to validate, or demands odd payment methods, be suspicious.

  • (1) Expect a written notice within 5 days of first contact per FDCPA §1692g.
  • (2) Cross-check the company name, address, and phone on that notice against independent sources such as BBB profile search and your state attorney general, do not trust caller-provided links.
  • (3) Confirm a real street mailing address (no P.O. box only for disputes) and never pay with gift cards, wire transfers, or cryptocurrency.
  • (4) Search the CFPB complaint database (https://www.consumerfinance.gov/data-research/consumer-complaints/) for patterns.

Red flags: urgent "pay now" pressure, refusal to validate, spoofed caller ID, or requests for your full Social Security number.

Official Collection Bureau INC Contact Details (Phone & Address)

Use the phone and address printed on your written collection notice or the company's official website, and verify any number via the Better Business Bureau and your state collection regulator before calling.

Send disputes and validation requests by USPS Certified Mail with Return Receipt, keep the original, a photocopy, and scanned backups.

Use the CFPB's templates for content and wording: USPS Certified Mail information https://www.usps.com/ and CFPB sample debt collection letters https://www.consumerfinance.gov/consumer-tools/debt-collection/sample-l….

Avoid calling from a mobile device tied to banking apps, never give DOB or SSN on an incoming call, and refuse to answer verification questions beyond a request for their mailing address.

If you must speak, use a one-line script that asks only for the company's postal address for validation, hang up, then send certified-mail validation and retain caller ID screenshots, notes, and return receipts.

What Are My FDCPA Rights When Contacting Collection Bureau INC?

You have concrete protections when you deal with Collection Bureau Inc, and you should use them without hesitation.

The law bars harassment, abuse, threats, misrepresentation, or revealing your debt to others. You can demand written proof of the debt, and collectors must provide validation and itemization when asked. Tell them to stop contacting you, and they must cease except to notify about limited actions.

If you hire an attorney, collectors must speak only to your lawyer. Track every contact, save recordings and messages, and keep dates, times, and caller details as evidence. See the official FDCPA statute text https://www.ftc.gov/legal-library/browse/statutes/fair-debt-collection-… for the statute.

CFPB rules add more limits on call frequency and what short messages may say, with a rebuttable seven-calls-in-seven-days presumption and specific limited-content message rules; use those rules when a pattern feels abusive.

For details consult the CFPB Reg F debt-collection rules https://www.consumerfinance.gov/rules-policy/final-rules/debt-collectio….

Rights at a glance:

  • No harassment or abusive language.
  • No lying or false threats.
  • No third-party disclosure about your debt.
  • Right to written validation and itemized details.
  • Right to request cease of communications.
  • Attorney-only contact upon request.
  • Reg F limits on call frequency and message content.
  • Always document violations (dates, times, copies).

How to Request Debt Validation from Collection Bureau INC and What If It's Not Provided?

Start by sending a written validation request by Certified Mail with return receipt immediately after you get their initial notice, because federal law gives you 30 days to demand proof under FDCPA §1692g.

What to request:

  • A full itemization of the debt, including original account number and amount.
  • Name of the original creditor and date of last payment or default.
  • Any contracts, signed agreement excerpts, or billing statements showing the debt.
  • Copies of assignments or chain of title showing transfers to the collector (state rules vary, so request this too).
  • The collector's name, license (if applicable), and proof they are authorized to collect.

Timing and pause:

Mail the Certified Mail letter the day you receive the notice, keep the green card, and track delivery; the collector must stop collection activity until they mail validation.

You have 30 days from receipt to dispute; they must provide a written response. If their validation is vague or irrelevant it is not adequate.

If they don't validate:

  • Never pay by phone, do not admit liability, keep all receipts, and refuse payment until satisfied.
  • File disputes with the three credit bureaus, attach a copy of your Certified Mail receipt/green card and their notice.
  • Submit a complaint to the CFPB and your state attorney general, using CFPB sample debt-collection letters (https://www.consumerfinance.gov/consumer-tools/debt-collection/sample-l…) to model your requests.
Pro Tip

Start the process by mailing Collection Bureau Inc a certified 'verify-and-prove' letter within 30 days - keep the green return receipt - and freeze any payment or negotiation until they send back proof you really owe the exact amount, the original creditor, and a full paper trail.

How do I remove debt from Collection Bureau INC that's not mine?

Start by treating the entry as identity theft and remove the account by following a focused, evidence-first removal playbook.

First, pull your credit reports from all three bureaus and mark the Collection Bureau INC tradeline as inaccurate, identity-mismatch, or fraud. File an FTC identity theft report and recovery plan (https://www.IdentityTheft.gov), which generates an affidavit you will use everywhere.

Documents to send and rough deadlines: FTC affidavit (immediately), government ID (driver's license or passport), recent utility or bank statement showing your address (as soon as available), a copy of the disputed credit report page highlighting the tradeline (send immediately), and any police report (if filed).

Bureaus generally have ~30 days to investigate after receipt.

Dispute process: submit disputes to each CRA with the FTC affidavit and ID, explicitly request blocking under FCRA §605B, and link to the disputed report page. Send a parallel dispute and cease-reporting letter to Collection Bureau INC that includes the FTC affidavit and a demand to remove the account if it's not yours. Keep everything dated and saved. See the CFPB guide on disputing credit report errors (https://www.consumerfinance.gov/ask-cfpb/how-do-i-dispute-an-error-on-m…).

Consider placing fraud alerts or credit freezes, do not acknowledge liability, and maintain a paper trail of all communications and dates.

Can Collection Bureau INC. contact me at work, via social media, after hours, or through my friends/family?

Yes - a collector can contact you, but only within FDCPA and CFPB (Regulation F) limits: no public shaming, limited workplace contact, rules for texts/social messages, and reasonable hours/frequency.

See the CFPB's final rule on debt collection practices for details: https://www.consumerfinance.gov/rules-policy/final-rules/debt-collectio…

  • Work: collectors may call your job only to get location information and may not reveal the debt; tell them, "Do not call my workplace; contact me only by mail at [address]." For practical guidance, review the CFPB know‑your‑rights page about collectors calling: https://www.consumerfinance.gov/consumer-tools/debt-collection/know-you…
  • Social: public posts about your debt are prohibited; private texts/messages are allowed but must include collector ID and an opt‑out method. Reply, "Do not contact me via social media; mail only." See the CFPB rule discussion of electronic communications under Reg F: https://www.consumerfinance.gov/rules-policy/final-rules/debt-collectio…
  • Friends/family: collectors may contact third parties only to obtain your location, not to discuss the debt; say, "Do not discuss my account with anyone; seek only my location." The CFPB explains third‑party contact limits in Reg F.
  • After hours: avoid contacting before 8 a.m. or after 9 p.m. in general, and you may designate inconvenient times; collectors must also follow call‑frequency limits (generally wait about a week after a conversation). For an analysis of timing and frequency rules under the new regulation, see the National Consumer Law Center overview: https://library.nclc.org/article/comprehensive-new-fdcpa-regulation-f-t…

To stop channels, send a written limit/cease request (example scripts above) and give an alternate mailing address only.

See the CFPB's explanation of the Reg F debt collection rule: https://www.consumerfinance.gov/rules-policy/final-rules/debt-collectio… and use the CFPB sample letters to craft your notice: https://www.consumerfinance.gov/consumer-tools/debt-collection/sample-l…

How do I stop Collection Bureau INC from harassing me or engaging in abusive, unfair practices?'

You stop abusive collection by documenting everything, demanding validation, and forcing mail-only contact while using Reg F/FDCPA protections immediately.

Harassment signs include excessive call attempts, profanity or threats, contacting friends/family or employer, and false legal threats.

Reg F creates a rebuttable presumption of violation if a collector calls more than seven times in seven days or within seven days after a conversation. See the CFPB debt collection rule FAQs for details: https://www.consumerfinance.gov/compliance/compliance-resources/other-a…

Keep a dated call log, save voicemails/screenshots, send a written 'cease-communication' or 'mail-only' letter, and preserve delivery receipts.

File a complaint and use official channels like submit a complaint to the CFPB: https://www.consumerfinance.gov/complaint/. For step-by-step guidance on filing, see this how to submit a CFPB complaint guide: https://www.consumerfinance.gov/about-us/blog/so-how-do-i-submit-a-comp….

  • Document: record dates, times, content, and caller IDs (screenshots/voicemail).
  • Write: mail a certified cease-contact or validation request, keep copies.
  • Report: file with CFPB and your state attorney general, attach evidence.
  • Escalate: consult a consumer attorney under the FDCPA for statutory damages and fees; review the FDCPA statutory damages and fees: https://www.law.cornell.edu/uscode/text/15/1692k?utm_source=chatgpt.com. If the tradeline looks wrong, we can help you audit your reports and draft targeted disputes.
Red Flags to Watch For

Red Flag 1: Do not give Collection Bureau Inc your full SSN or bank details over the phone - they may not be who they claim.
Red Flag 2: Hanging up without proof may let them keep calling several times a week - so always ask for a postal address and then send a certified letter.
Red Flag 3: Paying even $5 before you get the signed written notice can restart the statute of limitations or confirm the debt.
Red Flag 4: A 'delete after payment' promise on a call means nothing - get it in writing or they can still leave the bad mark.
Red Flag 5: If Collection Bureau Inc wants gift cards, wire transfers, or crypto, stop - real collectors accept normal traceable methods only.

Can Collection Bureau INC add interest, fees, or charges to the original debt?

Generally, a collector may only tack on interest or fees if the original agreement or applicable law explicitly allows it.

Collectors can add charges when a contract clause or state law authorizes post-charge-off interest or collection fees, but rules vary by state and by the creditor contract; medical bills usually do not accrue interest unless you agreed.

The debt amount the collector claims should reflect the original creditor's terms.

Don't pay until you demand a written itemization and a copy of the exact contract language authorizing each fee, and insist the collector show how interest was calculated.

The FDCPA validation notice does not always require a line-by-line breakdown, but you should still request one. If charges are unsupported or look like junk fees, dispute them with the collector, file disputes with the credit bureaus, and contact your state regulator.

For official guidance see CFPB guidance on whether collectors can add charges: https://www.consumerfinance.gov/ask-cfpb/can-a-debt-collector-add-inter….

Can Collection Bureau INC garnish wages, benefits, or freeze bank accounts without notice?

No - a private collection agency usually cannot take your wages, seize benefits, or freeze bank accounts without first getting a court judgment, though some government debts can follow different paths.

Private collectors must sue, win a judgment, then use court processes (garnishment, bank levy) to collect; you get notice through the lawsuit/summons, and failing to respond lets them win by default.

Exceptions include IRS or certain federal debts that can lead to levies or administrative offsets without a civil judgment, and federal student loan or state tax remedies that may use administrative processes. Social Security and SSI are generally protected from private garnishment, some retirement benefits have protections, while VA benefits can be subject to offsets or court-ordered collection in limited situations. Check your court docket online immediately if you're served and get legal help fast. Learn more from the official https://www.consumerfinance.gov/ask-cfpb/can-a-debt-collector-garnish-m….

What to do if sued

  • Open and read the summons immediately.
  • File a written response or answer by the court deadline.
  • Request debt validation and court records.
  • Seek free legal aid or an attorney.
  • Ask the judge about exemptions and hardship protections.

What Are Collection Bureau INC's BBB Ratings and Complaint Records?

Locate Collection Bureau Inc's listing on the Better Business Bureau using Collection Bureau Inc's BBB profile (https://www.bbb.org/) to view its letter rating, complaint counts, closure rate, and complaint trend over time. This gives a snapshot but needs context.

Compare BBB metrics with the CFPB consumer complaint database (https://www.consumerfinance.gov/data-research/consumer-complaints/) to spot patterns by date and complaint type. Interpret rating versus complaints: closure rate and trend lines matter more than a single score. Note the BBB summarizes consumer feedback and is not a government enforcement record. If you see recurring unresolved complaints, document everything, request validation, and use your FDCPA protections. Check trends over at least 12 months.

Key Takeaways

Key Takeaway 1: When Collection Bureau Inc first calls, jot their details and calmly ask for written proof before you say another word.
Key Takeaway 2: Pull your free credit reports the same week to see if their line actually appears and to compare the dates and balances with your own receipts.
Key Takeaway 3: If anything looks off, ship them a quick certified letter asking for the deal history - collection must pause while they gather it.
Key Takeaway 4: Your federal rights bar extra fees, late-night calls, or threats, so log every interaction just in case you need evidence.
Key Takeaway 5: If you want a second pair of eyes on all three reports and a clearer plan, you can ring The Credit People - we'll pull your reports, spot issues, and chat next steps.

Class-Action Lawsuits and Settlements Involving Collection Bureau INC

Search court and regulator records to confirm whether Collection Bureau INC appears in class actions or settlements, then use those records to strengthen validation or claim options.

Read the docket summary for case status, parties, and key filings.

Open any settlement notice to find the class definition, who qualifies, payout formulas, and claim or opt-out deadlines. Look for final judgments, consent decrees, and injunctive terms.

A listed lawsuit or settlement does not prove your account is wrong, but it gives leverage. Use case names, docket numbers, and settlement language when you request debt validation or dispute reporting.

If a claim window is open you may be eligible to file a claim or opt out, and if there's injunctive relief it could change collection practices going forward. Consider an attorney for complex claims.

  • Save PDFs of dockets and settlement notices with docket numbers.
  • Cite the case and settlement in your validation or dispute letters.
  • Note claim deadlines, opt-out instructions, and required proof.
  • File a CFPB complaint or consult a consumer lawyer if violations appear.

Steps to Take Upon Receiving a Collection Bureau Inc Collection Notice

Act fast: document everything, verify the debt, and trigger your 30-day validation rights to protect your credit and legal options.

  • Preserve the notice and any envelope, mark the date received on the document.
  • Put a calendar reminder for the 30-day validation window.
  • Pull your records and compare the collector's account details to your files and to your credit reports using free annual credit reports https://www.annualcreditreport.com.
  • Send a tailored debt-validation letter by certified mail with return receipt, demanding account details, ownership proof, and a chain of assignment; use CFPB sample validation letters https://www.consumerfinance.gov/consumer-tools/debt-collection/sample-l… as a template.
  • Do not promise payment, accept a payment plan, or admit liability before you get valid documentation.
  • If the notice is medical, verify recent reporting thresholds and codes before responding.

Keep copies and a timeline of every contact.

If the collector fails to validate, file disputes with the credit bureaus and a complaint with your state attorney general or the CFPB, and consider a consumer attorney if you face harassment or potential legal action.

What if I ignore Collection Bureau INC's communications or can’t pay my debt?

If you ignore Collection Bureau INC or can't pay, expect persistent contact, possible credit reporting, resale of the account, and shrinking legal and negotiation options.

They will call, mail, and may place or sell the account to another collector; many collectors report balances to the credit bureaus, which lowers your score quickly.

A reported collection can stay on your credit file for years and makes credit expensive; if they sue and obtain a judgment you could face wage garnishment, bank levies, or liens, depending on state statutes and exemptions.

You cannot be jailed for debt, but a judgment changes your legal exposure and urgency.

If funds are tight, demand written validation before negotiating, dispute inaccuracies promptly, and negotiate only in writing after validation.

Ask the original creditor for hardship or forbearance, or seek nonprofit credit counseling.

Beware that making small or partial "ghost payments" can restart the clock on time-barred debt in some states.

For official tools and hardship guidance see https://www.consumerfinance.gov/consumer-tools/debt-collection/.

Always respond in writing, save every document and date, and if you are sued contact legal aid or an attorney immediately.

Silence reduces leverage and often raises long-term costs.

Is negotiating a lower amount with Collection Bureau INC a bad idea?

Negotiating a lower payoff can save you money, but it also creates risks you must manage carefully.

A settlement cuts your balance and often stops calls, yet it may remain as a derogatory mark unless the collector agrees to delete it; partial payments can revive the statute of limitations in some states, and forgiven amounts over $600 may trigger tax reporting, see IRS guidance on cancelled debt (https://www.irs.gov/taxtopics/tc431).

If the debt is old, check revival risks before paying, learn more from the CFPB on statute of limitations (https://www.consumerfinance.gov/ask-cfpb/what-is-a-statute-of-limitatio…).

Do not pay without a written, signed agreement that spells out the deal. Get exact language about the amount, whether the account will be deleted or how it will be reported, a full release, and a promise the collector won't resell the debt.

Pay by traceable method and keep every document. If the collector won't agree to favorable written terms, consider validation, dispute, or legal advice.

  • Exact settlement amount and due date
  • Statement that payment satisfies the account in full
  • Written promise to delete or exact reporting language
  • No resale or reassignment of the debt
  • Signed paid-in-full release and receipt
  • Who is responsible for tax reporting (1099-C)

Can Collection Bureau INC Sue Me for Debt or Arrest Me if I Don't Respond?

No, a collector can't have you arrested for ordinary consumer debt, but it can file a lawsuit and get a court judgment if you don't respond.

If you're sued, *don't ignore a summons*; failing to answer usually leads to a default judgment, which can allow wage garnishment or bank levies. Check the statute of limitations for the debt, *request validation in writing*, and use lack of proof or a stale (time‑barred) claim as a defense.

If your original contract requires arbitration, that may be mandatory instead of a court suit. You can also ask for validation, negotiate a settlement after they validate, or move to dismiss improper claims.

For practical next steps and what to do if sued, see CFPB guidance on debt lawsuits (https://www.consumerfinance.gov/ask-cfpb/what-should-i-do-if-a-debt-col…), and consider quick legal help to avoid a damaging default judgment.

What legal actions can I take if Collection Bureau INC violates debt collection laws?'

You can sue Collection Bureau Inc for unlawful collection practices to recover statutory damages, actual losses, and attorney's fees, and you may also press state-law claims.

FDCPA claims must generally be filed within one year of the violation.

Remedies include statutory damages up to $1,000 per action, recovery for actual damages (out-of-pocket, credit harm, emotional distress), and court-awarded attorneys' fees; many states have parallel laws, for example the Rosenthal Act in California, which can add relief.

Evidence to keep:

  • phone logs
  • call recordings/voicemails
  • dates/times
  • collection letters
  • account numbers
  • certified-mail receipts
  • emails/screenshots
  • credit reports
  • bank statements

Who to notify:

  • CFPB
  • your state attorney general
  • the three credit bureaus if reporting is inaccurate
  • your lawyer

Action sequence:

  • preserve all evidence immediately
  • send a written cease-and-desist and a debt-validation request by certified mail (return receipt)
  • file complaints with the CFPB and your state AG while disputing incorrect credit entries
  • consult an FDCPA attorney to evaluate damages, send demand letters, or file suit (small claims or federal)

Read the statute at Fair Debt Collection Practices Act text (https://www.ftc.gov/legal-library/browse/statutes/fair-debt-collection-…) and file complaints via the CFPB complaint portal (https://www.consumerfinance.gov/complaint/).

Can I Escape Collection Bureau INC Without Paying Their Alleged Debt?

Yes - you can sometimes avoid paying Collection Bureau Inc, but only when a legal pathway applies: the debt is invalid, time-barred, removed after dispute, settled with a written deletion, or discharged in bankruptcy.

There is no magic eraser; if the collector cannot validate the account you can force deletion, and if the statute of limitations has expired you can refuse to pay without facing a valid suit, see the CFPB guide on statutes of limitations: https://www.consumerfinance.gov/ask-cfpb/what-is-a-statute-of-limitatio…

Dispute misreports under the FCRA, and use debt-validation demands; successful disputes often lead to removals. Never admit liability or make partial payments on old debts, those acts can restart legal exposure.

Act now: send a certified validation letter, dispute inaccuracies with the credit bureaus, demand any settlement or pay-for-delete promise in writing before paying, preserve all records, and consult free legal aid if you're sued;

bankruptcy is a last-resort option that can discharge debts but has serious credit consequences.

Should I choose credit repair over paying Collection Bureau INC directly?

Pick disputes and deletion when the Collection Bureau Inc entry is wrong or unverifiable; pay or negotiate only when the debt is valid and paying yields a clear credit or underwriting benefit.

  • Invalid or inaccurate account: demand validation, file disputes, push for deletion, do not pay until validated.
  • Time-barred or outside reporting limits: a payment can restart obligations, so confirm statute and reporting age first.
  • Valid, recent collection: compare score impact of deletion versus 'paid' status, note FICO 9/10 and many VantageScore models ignore paid collections while older FICO 8 may not.
  • Mortgage or auto underwriting can treat paid collections differently, ask lenders about overlays.
  • Medical collections follow new rules, review consumer finance guidance on medical debt: https://www.consumerfinance.gov/consumer-tools/medical-debt-and-credit-….
  • Credit repair firms can package disputes or negotiate, but they cannot legally remove accurate information; weigh fees against expected score gain.

Start by pulling your credit reports, checking account age and validation, then choose dispute-first for errors or pay/negotiate only if modeling shows net benefit.

An expert review can reveal the highest-ROI path before you spend a dollar.

You Don’t Have to Live With Collection Bureau Inc on Your Report

This collection may be dragging down your credit score more than you think. Call now for a free credit report review - if it's inaccurate, we can dispute it and work to get it removed, helping boost your score.

Call 866-382-3410

 9 Experts Available Right Now

54 agents currently helping others with their credit