Table of Contents

#1 Way to Remove 'CBHV' (Hurting Your Score)

Last updated 08/30/25 by
The Credit People
Fact checked by
Ashleigh S.
Quick Answer

CBHV is a debt collector, so if you're seeing them on your credit report, you likely have a collection listed due to an unpaid debt.

You can try paying it off or disputing it yourself with all three bureaus, but both could potentially hurt your score or lead to more stress than expected.

Before making any moves, consider calling us - our credit experts (20+ years experience) will pull and analyze your full credit report, then help build a smart, simple game plan to move forward stress-free.

You Could Remove 'CBHV' From Your Credit Report Today

CBHV' might be an inaccurate or outdated entry dragging down your score. Call now for a free credit report review - let's check your score, identify any disputes, and explore how we may help clean up your report.

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Why is CBHV calling me?

Usually CBHV is calling because the account was assigned to them, your number surfaced in skip-tracing or a wrong-number match, an old debt was revived or returned, someone used your identity, or you recently became delinquent,

and each cause needs verification and different handling.

Immediate checklist:

  • Do not admit or agree to pay on the phone.
  • Request and wait for a mailed validation notice.
  • Pull your files at your three credit reports and match account details.
  • Log dates, times, and messages, then compare call frequency to CFPB call frequency limits.
  • If calls are abusive, preserve voicemails/screenshots and demand written contact only.
  • If verification is unclear, consider a professional credit-report review before engaging.

Which debt types does CBHV typically collect?

CBHV usually handles assigned consumer accounts across multiple common categories, not just one single debt type.

  • Medical and healthcare balances.
  • Telecom and utilities bills.
  • Retail accounts and fintech buy-now-pay-later (BNPL).
  • Bank and credit-card defaults.
  • Government or municipal debts (limited).
  • Auto deficiency or repossession shortfalls.

Check the validation notice carefully for three things, and request a breakdown if anything is unclear: the itemization date, the original creditor listed, and who currently owns or services the account; see https://www.consumerfinance.gov/rules-policy/final-rules/debt-collectio… for what itemization should include.

What matters most is paper trail quality, not the file label;

If documentation is missing or inconsistent, demand full itemized verification before you pay.

Is CBHV Legit or a Scam? How to Tell

Yes - you can verify whether a CBHV contact is legitimate by checking documents, registrations, and account details before paying.

Start by matching the letterhead phone, address, and company name to the agency profile on CBHV BBB profile and records, then confirm licensing with your state debt-collector regulator. Ask for the written validation notice, check dates, original creditor name, balance, and account numbers against your own records and credit reports.

View complaint patterns on the CFPB complaint database. Never pay or give personal data until verification is complete.

If they can't validate, refuse payment and send a written dispute/cease request. Avoid gift cards, wire transfers, prepaid cards, or cryptocurrency; safe payment methods are mailed checks, verified portal payments, or escrowed settlement with written terms.

Keep every communication and get any settlement in writing; accurate tradeline removal is not guaranteed, only status updates like paid or settled.

Checklist:

  • Match letterhead to BBB entry
  • Confirm state licensing/registration
  • Obtain written validation notice
  • Compare account details to credit reports
  • Check CFPB complaint history
  • Refuse risky payment methods

Official CBHV Contact Details (Phone & Address)

Stop: verify CBHV contact details on the company website and the BBB before you call, pay, or mail anything.

Verified contacts (only publish after confirming both sources):

  • Address: 155 N. Plank Rd, Newburgh, NY (company lists PO Box 831 for mail);
  • Phones: 1-800-745-1395 and (845) 561-6880 (use numbers shown on both sites);
  • Consumer email: [email protected];
  • Payment portal phone: (866) 913-7495.

Flag any caller-ID number not on both sources as unverified.

Send disputes in writing via certified mail, return receipt, avoid calling from work/shared devices, and always cross-check exact spelling and mailing address before sending sensitive info.

See CBHV official contact page: https://www.cbhv.com/contact-us/?utm_source=chatgpt.com and CBHV profile on BBB: https://www.bbb.org/us/ny/newburgh/profile/collections-agencies/collect….

What Are My FDCPA Rights When Contacting CBHV?

Yes - you have clear, enforceable FDCPA protections when CBHV contacts you, including limits on harassment, proof of the debt, and the right to stop or dispute contact.

  • No harassment or false threats, including falsely claiming arrest or lawsuits.
  • Calls only 8:00 a.m. to 9:00 p.m. local time.
  • Workplace calls are allowed unless you tell them your employer forbids personal calls, then they must stop.
  • Third-party contact is limited to locating you, never to discuss your debt.
  • You have a right to written validation and to dispute the debt (dispute within 30 days to force verification).
  • You can demand they cease communication in writing; after that they may only contact to confirm a stop or to notify of specific actions.
  • Social media contact must be private and not publicly discuss your debt, with an opt-out for messages.

Request validation in writing, send by certified mail, keep copies and call logs, and if CBHV violates rules document dates and file a complaint and learn next steps at https://www.consumerfinance.gov/ask-cfpb/what-does-the-fair-debt-collec….

Consider a consumer attorney for serious violations.

How to Request Debt Validation from CBHV and What If It's Not Provided?

Send a written debt-validation request to CBHV within 30 days of their first written notice to force proof before you pay.

Ask clearly for itemization of the debt, the original creditor's name, full chain of title or assignment records, itemized charges, and proof you are the debtor (signed contract, account statements).

Do not accept vague promises. Send the request by certified mail, keep the receipt, and stop phone negotiations until you get the documents.

  • 1) Draft a short, firm dispute naming the account and amount.
  • 2) Demand itemization, original creditor, chain of title, and signature proof.
  • 3) Mail by certified return receipt within 30 days.
  • 4) Keep copies of everything and log dates/calls.
  • 5) If CBHV provides docs, verify signatures and chain of title before acknowledging.
  • 6) If documents are missing or inadequate, tell them collection must cease and that the debt is disputed.

If CBHV fails to validate, they must stop collection and furnishers should mark the account disputed.

If they continue, file disputes with the credit bureaus attaching your letters and copies of requests, submit a complaint to regulators, and consider FDCPA or state-law claims or small-claims court.

Use the CFPB sample debt-collection letters (https://www.consumerfinance.gov/consumer-tools/debt-collection/sample-l…) and include the validation details above when you write.

Pro Tip

First, pull your credit reports at annualcreditreport.com tonight, then send CBHV a one-page certified-mail validation letter demanding proof (the contract, charge breakdown, and chain of sale) so you can act only on books and apps that truly belong to you.

How do I remove debt from CBHV that's not mine?

If a CBHV account isn't yours, act immediately: treat it as identity theft or a mixed/clerical error and follow the correct lane below to force removal.

Identity-theft lane: create an FTC Identity Theft Report (https://www.identitytheft.gov), file a police report, place fraud alerts and credit freezes, then send a Section 605B blocking request to each bureau attaching the FTC report, police report, government ID, and proof of address.

Separately send the collector and any furnisher a certified-letter demand to delete the tradeline and confirm removal, citing your FTC report and attached evidence. Use certified mail with return receipt, keep dated copies.

Mixed/clerical lane: dispute with all three bureaus (Equifax, Experian, TransUnion) attaching ID, proof of current address, and documents showing the account does not match you.

Send a written debt-validation request to CBHV and the furnisher demanding full itemization and chain of title; if they cannot substantiate, demand deletion from the furnisher and the bureaus. Track timelines, keep every receipt, and escalate to the CFPB or an attorney if records are not removed.

List:

  • Mail via certified, return-receipt requested.
  • Include copies only, never originals.
  • Always attach FTC report, police report, ID, and proof of address.
  • Save dated proof of delivery and all correspondence.

Can CBHV contact me at work, via social media, after hours, or through my friends/family?

Yes - CBHV can contact you, but only within legal limits and your stated preferences.

  • Time: contacts must be at reasonable hours, generally 8am–9pm local time unless you agree to different times.
  • Work: calls to your workplace are barred if your employer forbids it or you tell CBHV not to call at work.
  • Social media: collectors may message you, but they must identify themselves, avoid revealing debt details to others, and you can demand communication restrictions; platform rules also apply.
  • Friends/family: third parties may be contacted only to locate you, not to discuss the debt, demand payment, or harass your contacts.
  • Put channel rules in writing: send a dated letter or email to CBHV stating permitted channels, times, and a request to stop third-party disclosures; include your account reference and a clear signature.
  • Ask for debt validation in writing when you set contact limits.

Keep a log: note date, time, caller ID, message content, screenshots, and witnesses.

If CBHV breaks your rules, send a documented cease-or-validate demand and file complaints or legal claims for FDCPA violations; see https://www.consumerfinance.gov/ask-cfpb/can-debt-collectors-contact-me… for details.

How do I stop CBHV from harassing me or engaging in abusive, unfair practices?

Stop CBHV by insisting on written-only contact, documenting every interaction, and using regulators or a lawyer to enforce your rights immediately.

Harassment includes excessive calls (multiple daily), threats or profanity, false claims of arrest or pending lawsuits, contacting your workplace or family, or repeated after-hours messages.

Do this now:

  • Send a certified cease-communication or 'contact me in writing only' letter, keep the receipt, and state you refuse phone contact.
  • Record a call-log for each contact: date, time, number, caller name, and summary of what was said.
  • Preserve evidence: export voicemails, screenshot texts, save call recordings and metadata.
  • File complaints and attach your evidence, file a complaint with the CFPB (https://www.consumerfinance.gov/complaint/) and notify your state attorney general.
  • Consider an FDCPA attorney for statutory damages, and have a lawyer review your reports before you respond or negotiate.
Red Flags to Watch For

Red Flag 1: If CBHV won't mail the full itemized validation you asked for, assume the debt details aren't solid and weigh your next step carefully.
Red Flag 2: A payment or even a promise to pay an old CBHV balance can revive the statute of limitations - check your state's time bar before you speak.
Red Flag 3: Any CBHV caller pressing for gift cards, wire transfers, or crypto is not following normal debt rules - pause and re-confirm the contact details on the BBB page.
Red Flag 4: If you ignore a summons from CBHV, a quick court default could lead to wage garnishment or bank levy without further notice.
Red Flag 5: Paid or settled CBHV accounts can still sit on your credit report as 'paid collection,' so deletion isn't guaranteed even after you pay.

Can CBHV add interest, fees, or charges to the original debt?

Yes, but only when the original contract or state law explicitly allows those charges.

Rule: add-ons must be permitted by the original agreement or by law and must be accurately itemized; otherwise, they're disputable.

Ask CBHV for a detailed ledger showing principal versus interest and fees, the exact contract clause authorizing each charge, and any state interest or fee caps that apply. Keep all correspondence.

If charges look wrong or unauthorized, immediately dispute the amount in writing with the collector and file disputes with the credit bureaus.

Send certified mail, save receipts, and escalate to your state attorney general or a consumer attorney if unresolved.

For guidance on itemization and validation rules, see CFPB rules on validation: https://www.consumerfinance.gov/rules-policy/final-rules/debt-collectio…

Can CBHV garnish wages, benefits, or freeze bank accounts without notice?

Short answer: Not without a court order in almost all cases.

A collection agency such as CBHV must sue and win a judgment before garnishing wages or levying bank accounts in most states; after a judgment you will be served and can respond or claim exemptions, see the CFPB on wage garnishment rules: https://www.consumerfinance.gov/ask-cfpb/can-a-debt-collector-garnish-m….

Federal benefits, including Social Security, SSI, and VA payments, are generally protected from garnishment.

Protection can be lost if you commingle those benefits with other bank funds, since a levy can take mixed money; identify and document exempt deposits immediately.

Pre-judgment freezes or asset restraints are uncommon and depend on state law and case facts.

Do not ignore a summons, file exemption claims if benefits are threatened, and contact an attorney or legal aid right away to stop or limit collection.

What Are CBHV's BBB Ratings and Complaint Records?

CBHV's BBB page shows its letter rating, accreditation status, customer reviews, complaint totals and how the company responds to complaints, giving a quick snapshot of credibility and complaint handling.

Check the live profile at https://www.bbb.org/ CBHV profile on BBB for current rating, complaint count, complaint age and whether issues were marked resolved.

Cross-check the https://www.consumerfinance.gov/data-research/consumer-complaints/ CFPB complaint database for patterns like slow responses, low closure rates, repeated validation failures, inaccurate reporting or harassment.

Read trends by noting response timeliness, closure outcomes and recurring issue descriptions, then attach those records to dispute letters or negotiations as documented evidence - treat them like receipts to strengthen your case.

Key Takeaways

Key Takeaway 1: Whether it's identity theft, an old debt, or just skip-trace mix-ups, you need to get written proof from CBHV before you accept any balance.
Key Takeaway 2: Pull your free annual reports, compare each line to CBHV's notice, and mark the 30-day calendar deadline so your dispute stays valid.
Key Takeaway 3: Keep everything - calls, texts, voicemails, the certified green card - then send a short 'validate or delete' letter to CBHV and file matching bureau disputes.
Key Takeaway 4: If the debt isn't yours, is time-barred, or the paperwork is missing links, you can demand removal and still stay protected.
Key Takeaway 5: Bring your report to us - The Credit People - to pull, review, and talk through next moves together so you don't pay or stall blind.

Class-Action Lawsuits and Settlements Involving CBHV

Yes, you can find and act on class claims involving CBHV, and doing so can recover money, remove debt entries, or force collection-practice changes.

  • Research workflow: search PACER federal case dockets (https://pacer.uscourts.gov/) to locate class filings, check your state court portal for state-class suits, and review CFPB enforcement actions page (https://www.consumerfinance.gov/enforcement/) for agency cases.
  • Opt-out vs participation: most U.S. class actions include members by default, you must opt out to preserve a separate lawsuit, and you usually file a claim form to receive settlement relief.
  • Typical relief and limits: settlements commonly offer cash payments, debt relief or deletion, and injunctive practice changes; awards can be small and timing slow.
  • Why sue privately: individual harms, larger damages, or desire for full credit repair often justify a private claim even when a class exists.

Check notices carefully, meet opt-out/claim deadlines, save all communications, and talk to a consumer attorney if damages or credit impact are significant.

Steps to Take Upon Receiving a CBHV Collection Notice

Act fast, you have 30 days to verify or dispute anything on a CBHV collection notice.

  • Calendar the 30-day dispute window immediately.
  • Read the validation notice word-for-word, note amounts, dates, and DOFD.
  • Pull your credit files at free annual credit reports: https://www.annualcreditreport.com
  • Compare the notice to your reports and original statements.
  • Check the statute of limitations for your state before paying.
  • Prepare a targeted validation request and send by certified mail, return receipt.

Send a validation letter that demands proof of the original creditor, chain of ownership, itemized balance, and date of first delinquency.

Request that CBHV stop collection until they validate. Keep the certified mail green card and tracking. Short, specific demands get better results than vague denials.

If the debt appears on your credit reports, file disputes with each bureau and attach copies of your validation request, the collector's reply, and proof from your files.

Decide if you want all contact in writing or to opt for a cease-and-desist; state that preference in writing.

Keep everything: letters, envelopes, timestamps, certified-mail receipts, dispute confirmations.

Use sample forms if helpful, for example CFPB sample validation letters: https://www.consumerfinance.gov/consumer-tools/debt-collection/sample-l…

What if I ignore Cbhv’s communications or can’t pay my debt?

Ignoring CBHV won't make the debt disappear and usually makes outcomes worse.

They'll escalate collection attempts, call more, and demand larger lump sums. If CBHV furnishes the account, it can appear on your credit reports and lower your score.

Longer delay often raises settlement demands and increases the chance they sue before the statute of limitations runs. Ignoring a court summons risks a default judgment, wage garnishment, and bank levies later.

Do this instead: request written debt validation and keep records. Only after validation, send a hardship letter, ask for a temporary pause, propose a payment plan, or negotiate a settlement.

For free guidance, consider nonprofit credit counseling (https://www.nfcc.org/), and consult an attorney if you get sued.

  • Send written debt validation request immediately.
  • Do not ignore a summons; file a response.
  • Document hardship, propose income-based plan.
  • Negotiate settlement only after validation; get terms in writing.
  • Seek free counseling or legal advice.

Is negotiating a lower amount with CBHV a bad idea?

Yes - settling for less can be smart, but only when you understand the tradeoffs and lock the deal in writing.

Valid, in-statute debts can often be negotiated down after you verify the account, but settlements typically report as 'settled' or 'paid‑settled,' which may still harm your score.

Risks include the creditor reporting a settlement rather than deletion, the lender issuing a tax form for forgiven debt, see https://www.irs.gov/taxtopics/tc431 IRS 1099‑C reporting rules, and accidentally restarting a time‑barred debt by making a payment or promising to pay.

Ask for debt validation first, then negotiate only after documentation.

Never accept only a verbal promise, get written terms that state the total payment, explicit waiver of the remainder, how the account will be reported or removed, payment schedule, and a statement that the account is fully resolved.

If CBHV won't provide that, consider disputing, waiting out the statute, or consulting a consumer attorney or credit specialist before paying.

Can CBHV Sue Me for Debt or Arrest Me if I Don't Respond?

You can't be arrested for a consumer debt, but a collector can sue you in civil court if the claim is valid and not time-barred by your state's statute of limitations.

If served, act fast:

  • Read papers, verify service, note the exact deadline.
  • Calendar the response date (often 20–30 days).
  • File a written Answer or appear in court by the deadline.
  • Assert defenses: wrong identity, incorrect amount, time-barred debt, or prior payment.
  • Request proof: contract, chain of assignment, interest calculations.
  • Seek legal aid if unsure; ignoring service can lead to default judgment, then wage garnishment, bank levies, or liens.

For DIY help see state court self-help resources: https://www.ncsc.org/selfhelp and CFPB guidance if sued: https://www.consumerfinance.gov/ask-cfpb/what-should-i-do-if-a-debt-col….

What legal actions can I take if CBHV violates debt collection laws?

You can sue and seek statutory and actual damages when a collector breaks debt-collection laws.

Under the Fair Debt Collection Practices Act you may recover statutory damages up to $1,000 per case, actual damages for real losses or emotional distress, and court-awarded attorney's fees; many states add their own penalties and higher limits.

Act fast and preserve proof: save texts, calls, letters, voicemail, and credit reports, and time-stamp everything; send a written preservation or cease-and-desist letter so you have a record.

Next, file administrative complaints with the Consumer Financial Protection Bureau and your state attorney general, and consider a demand letter from counsel to force negotiation or removal, remembering administrative complaints may prompt investigations but do not guarantee credit-file fixes.

Talk to a consumer-rights lawyer for a case review, help drafting claims, or to sue in federal or state court; use reputable referral tools to find a consumer-rights attorney (https://www.consumeradvocates.org/).

Note the commonly cited one-year federal filing window for FDCPA claims, but state statutes of limitations vary and tolling may apply, so confirm deadlines with an attorney immediately.

Can I Escape CBHV Without Paying Their Alleged Debt?

Yes, in certain legal situations you can stop paying CBHV and force dispute or removal if the account meets specific protections.

  • Not yours (identity theft): file an FTC and police report, dispute with bureaus and the collector, and follow steps at https://www.identitytheft.gov.
  • Not validated: send a written debt-validation request within 30 days of first notice, collector must prove it.
  • Time-barred: the statute of limitations can block lawsuits, avoid payments or written admissions that revive the debt, see https://www.consumerfinance.gov/ask-cfpb/what-is-the-statute-of-limitat….
  • Discharged in bankruptcy: provide your discharge order, the collector must stop.
  • Billing errors: dispute medical or billing mistakes in writing, demand correction.

Act now: send certified-letter validation and dispute notices, keep copies and dates, and send a cease communication if harassed.

Dispute credit-report entries, and consult a consumer attorney if sued.

Should I choose credit repair over paying CBHV directly?

Pick credit-repair services only when the CBHV entry is demonstrably wrong or unverifiable; if the debt is valid, compare settling or paying directly using a clear ROI test.

If the account looks inaccurate, stop and pull your files, then demand validation from the debt collector and dispute the bureau entries rather than paying first.

Start by pulling your reports via your free annual credit reports (https://www.annualcreditreport.com), flag the CBHV trade line, send a written validation request to the collector, and file disputes with the credit bureaus if documentation is missing.

If the debt is accurate and in‑statute, model the math: weigh settlement cost, the score change from a paid vs unpaid status, how many years until the item ages off, and the lawsuit risk if within the statute of limitations.

Remember, payment updates the status to paid or settled, it does not delete the original negative event, though it can improve underwriting.

If you're unsure, get a professional full‑file review before choosing; a quick expert look often saves more money and stress than a rushed payment or an unnecessary repair contract.

You Could Remove 'CBHV' From Your Credit Report Today

CBHV' might be an inaccurate or outdated entry dragging down your score. Call now for a free credit report review - let's check your score, identify any disputes, and explore how we may help clean up your report.

Call 866-382-3410

 9 Experts Available Right Now

54 agents currently helping others with their credit