#1 Way to Remove 'Carmichael and Frost' (Hurting Your Score)
The Credit People
Ashleigh S.
Carmichael and Frost is a debt collector, and if they're on your credit report, you likely have a collection account dragging down your score. You can try paying them directly or disputing it yourself with the credit bureaus, but that could potentially backfire, waste time, and even lower your score further.
Instead, call us - our credit experts have helped for 20+ years; we'll review your full report, break it down with you, and build a clear plan to fix your score stress-free.
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Why is Carmichael and Frost calling me?
They're calling because a creditor or a debt buyer thinks you're responsible for a charged-off or recently delinquent account, or because a skip-trace, wrong number, or suspected identity theft returned your contact information.
If you get a call, do not admit or confirm the debt and don't pay over the phone; instead request a §1692g written validation notice, hang up, and verify the company by dialing a published number. Log every contact, date, time, caller name, and the exact words used. For immediate legal basics see CFPB know your rights with collectors.
Next, check all three credit reports for a matching tradeline and account date, and consider a professional full-file review to spot duplicates or reporting errors before you engage. If you suspect fraud, freeze your credit and follow the recovery steps at IdentityTheft.gov recovery steps. These moves protect your rights, preserve defense options, and stop accidental admissions that make collections harder to remove from your credit report.
Which debt types does Carmichael and Frost typically collect?
Carmichael and Frost typically buys and collects unsecured, charged-off consumer portfolios, primarily credit cards, personal and fintech loans, auto deficiency balances, retail, telecom and utility accounts, and occasionally medical debt, so stay calm.
Before paying anything, verify account details and history to avoid paying the wrong or a duplicate debt:
- Common holdings: unsecured charged-off credit cards and personal/fintech loans sold by banks or lenders, auto deficiency balances, retail/telecom/utility accounts, occasional medical balances.
- Usually excluded: federal student loans, active mortgages, tax liens or tax debts, and child support or other government-ordered obligations.
- Verify before you pay: original creditor name, account number or reference, itemized interest and fees, charge-off date, last payment date, and whether the debt is time-barred.
- If details are missing or inconsistent, request written debt validation, keep copies of all notices, and do not send money until validation is provided.
Is Carmichael and Frost Legit or a Scam? How to Tell
Carmichael and Frost may be a real collection firm, but treat every contact as potentially fraudulent until you verify it.
Verify quickly and safely: first, demand a written notice that lists the original creditor, balance, and your validation rights, do not rely on voicemail or a text. Second, cross-check the company's listing and complaints using the BBB business search tool and the CFPB complaint search portal, confirm the address/phone shown there, then call only the published number or mail to the published address. Third, request debt validation in writing, wait for it, and never pay before validation; keep copies of every message.
If the collector refuses validation, threatens arrest, demands unusual payment methods, or keeps contacting you after written cease requests, treat it as a likely scam, document everything, file complaints, and consider a consumer attorney or credit counselor.
Red-flag checklist:
- Requests payment by gift card, wire transfer, or cryptocurrency
- Refusal to give a physical mailing address or written validation
- Threats of arrest, jail, or immediate legal action that sound vague
- Pressure to pay right away before you can verify the debt
- Contacts only by unknown texts or insists on your full SSN immediately
Official Carmichael and Frost Contact Details (Phone & Address)
Get verified phone and mailing details from the collection letter, the firm's official website, or their BBB profile, and call those listed numbers, not the incoming caller ID, which can be spoofed. Carmichael & Frost BBB profile. ([carmichaelfrost.com](https://www.carmichaelfrost.com/contacts/?utm_source=chatgpt.com), [bbb.org](https://www.bbb.org/us/ga/atlanta/profile/mediation-services/carmichael…))
The company's site currently lists phone (833) 339-1990 and mailing address 3372 Peachtree Road, Suite 115, Atlanta, GA 30326; verify these against your dunning notice before acting. Do not give Social Security number or date of birth over the phone until you receive a written validation notice. Keep a dated call log, save letters and texts, and follow the CFPB debt collection basics on validation and your rights. ([carmichaelfrost.com](https://www.carmichaelfrost.com/contacts/?utm_source=chatgpt.com), [bbb.org](https://www.bbb.org/us/ga/atlanta/profile/mediation-services/carmichael…), [consumerfinance.gov](https://www.consumerfinance.gov/consumer-tools/debt-collection/?utm_sou…))
What Are My FDCPA Rights When Contacting Carmichael and Frost?
You have firm consumer protections under the FDCPA and the CFPB's rule when Carmichael and Frost contact you: they may not harass, mislead, or disclose your debt to others, must follow contact limits, and must provide written validation.
- No harassment or false threats, including profanity or threats of arrest.
- No third-party disclosure about your debt (family, friends, social posts).
- Call-time limits, generally 8 a.m. to 9 p.m. local.
- Limited workplace contact, stop if employer forbids.
- 7-in-7 frequency rule, more than seven calls in seven days or calling within seven days of a conversation is presumptive over-contact.
- Debt collectors must give a written validation notice within five days of first contact; you then have 30 days to dispute and request verification.
- You can demand limited-contact or send a written cease-communication letter, and you have opt-out/consent rights for texts, emails, and social‑media messages. (consumerfinance.gov, weltman.com, law.cornell.edu)
Act in writing: send a certified cease or limited-contact letter and a validation request, keep copies, and note dates. If they ignore the law, file a complaint with the CFPB know your rights or pursue remedies under 15 U.S.C. §1692 (FDCPA).
How to Request Debt Validation from Carmichael and Frost and What If It's Not Provided?
Send a written debt-validation request to Carmichael and Frost by certified mail within 30 days, demanding proof and stating you dispute the debt until they provide it.
In your letter, ask for a full itemization, the original creditor's name and address, account documents or chain of title showing assignment, the date and amount of the last payment, and the current owner of the debt; demand they stop collection of any disputed portion until verification is mailed to you under federal law, and keep the certified-mail receipt. Read the statute for your 30-day right §1692g validation of debts. ([law.cornell.edu](https://www.law.cornell.edu/uscode/text/15/1692g?utm_source=chatgpt.com))
If Carmichael and Frost fails to provide verification, tell them in writing to cease collection and notify the credit bureaus the tradeline is disputed; then file disputes with the three bureaus and submit a complaint to the CFPB, using consumer-facing sample letters for templates. See CFPB sample letters for wording and complaint options. ([consumerfinance.gov](https://www.consumerfinance.gov/compliance/compliance-resources/other-a…))
- Send within 30 days by certified mail, return receipt requested.
- Demand itemization, original creditor name/address.
- Request account docs and chain of title.
- Ask for last payment date and current owner.
- State you dispute the debt pending proof.
- Require that collection cease on disputed portions.
- Dispute with bureaus and file a CFPB complaint using sample letters.
⚡ Before doing anything else, pull all three credit reports and check if Carmichael and Frost is actually listed - if they are, compare the reported balance, dates, account number, and original creditor across reports, as even small mismatches can help you dispute it more effectively and get it removed.
How do I remove debt from Carmichael and Frost that's not mine?
If a Carmichael and Frost account isn't yours, force removal by proving an identity mismatch and insisting on deletion through fraud reports, disputes, and formal deletion requests.
Pull all three credit reports (Experian, Equifax, TransUnion) and record the exact listing, account numbers, dates, balances, and any mismatched personal data.
- Pull all three reports and screenshot the item.
- Highlight mismatched name, SSN, address, or dates.
- Place a fraud alert or freeze with each bureau now.
- If identity theft, file an identity-theft report and get a recovery affidavit.
- Send a written dispute to Carmichael and Frost and to each bureau, enclosing proof (ID, billing statements, screenshots).
- Mail disputes by certified mail and save all tracking receipts and copies.
- Demand deletion or suppression in writing; do not pay the item while disputing.
Use the CFPB templates for dispute letters and evidence checklists via CFPB dispute letter templates. If validation isn't provided or bureaus refuse deletion, file a CFPB complaint, contact your state attorney general, or consult a consumer attorney; police reports and notarized affidavits strengthen removal requests and keep a meticulous paper trail.
Can Carmichael and Frost contact me at work, via social media, after hours, or through my friends/family?
Yes - Carmichael and Frost may try to reach you, but federal rules tightly limit times, places, channels, and third‑party disclosures, and you can force strict limits by sending a written limited‑contact request.
- Time limits: generally no calls before 8 a.m. or after 9 p.m. (your local time); repeat or harassing calls may violate the FDCPA.
- Workplace: they must stop if you tell them your employer forbids work calls; tell them in writing to prevent future attempts.
- Social media: public posts about your debt are forbidden; private messages are allowed only if they do not reveal debt details and must include a clear opt‑out.
- Friends/family: collectors may contact third parties only once to get location info, they may not discuss your debt with others.
- Send a limited‑contact letter via certified mail, include your name, account, exact restrictions (no work, no after‑hours, no social media, no third‑party discussion), keep copies and a return receipt.
- If they ignore your request, report violations and review remedies (CFPB complaints, state attorney general, FDCPA claims); see the CFPB Regulation F overview.
How do I stop Carmichael and Frost from harassing me or engaging in abusive, unfair practices?
Document everything, send a certified cease-communication or limited-contact letter, revoke robocall consent, and escalate to regulators or a consumer attorney to stop abusive collection practices, you have options.
Log every call, text, email, date, time, caller name, account number and what was said; save screenshots and voicemails. Record calls only if legal in your state (one-party vs two-party consent). Mail a clear cease-communication or limited-contact letter by certified mail with return receipt and keep copies. For sample letter wording see CFPB sample letters and to file a complaint use the CFPB complaint portal.
Revoke TCPA consent in writing for robocalls, block numbers, and register on the National Do Not Call list. If harassment continues, file state Attorney General complaints and the CFPB, preserve records for damages, and consult a consumer-law attorney experienced with FDCPA claims to pursue statutory damages or injunctive relief.
- Document every contact: date, time, rep, account, transcript/screenshots.
- Record calls only where lawful; check your state rules.
- Send certified cease-communication/limited-contact letter, keep receipt.
- Revoke TCPA consent in writing, block numbers, join Do Not Call list.
- File complaints with CFPB and your state Attorney General.
- Hire a consumer-law attorney for FDCPA damages if violations persist.
🚩 Carmichael and Frost may pressure you to respond quickly, but doing so without checking the debt's age could accidentally restart the legal clock, giving them more time to sue you. First confirm if the debt is expired in your state before talking.
🚩 If the debt isn't yours or was caused by identity theft, paying even a small amount may signal to the credit bureaus and collectors that it's valid, making removal much harder later. Don't pay or acknowledge anything until fully verified in writing.
🚩 A written settlement may still report negatively on your credit and cause unexpected tax consequences if the forgiven amount is over $600, which the IRS treats as income. Negotiate carefully and ask about tax forms before agreeing.
🚩 Carmichael and Frost may use legally confusing documents or vague terms to make you think you're required to pay without proper validation. Always demand detailed proof in writing before acting or signing anything.
🚩 Calls or messages from numbers other than their official one may be spoofed by scammers pretending to be Carmichael and Frost, tricking you into paying the wrong party. Only return calls using verified contact info from their website or BBB.
Can Carmichael and Frost add interest, fees, or charges to the original debt?
Yes, but only if those additions are permitted by your original contract or state law; unlawful extra interest or fees are not allowed. Debt collectors may charge post‑charge‑off interest or fees only to the extent the contract or state statute allows, and under Regulation F they must show lawful itemization. Any post‑charge‑off interest or fee must be listed on the Reg F validation notice.
Ask for proof before paying. Request a full interest and fee breakdown (itemized amounts, dates, and legal basis). Compare each charge to your original agreement and your state's statutory caps, and refuse or dispute charges that don't match. Send a written validation request and keep copies. For details on what must be itemized on the validation notice see the CFPB validation notice guidance. Treat the itemization like a receipt, and don't pay until it checks out.
Can Carmichael and Frost garnish wages, benefits, or freeze bank accounts without notice?
Not without court action in most cases; Carmichael and Frost (as a private collector) generally cannot garnish wages, seize benefits, or freeze your bank account without suing you and getting a judgment, while some government debts and child support follow different rules.
- Typical path: the collector sues, you are served, the court issues a judgment, then the creditor seeks a garnishment or bank levy.
- Post-judgment remedies include wage garnishment (your employer is served) and bank levies (your bank can be ordered to turn over funds).
- Federal and state exemptions apply, for example Social Security, SSI, many veterans' benefits, certain pensions, and banks must often protect two months' worth of direct-deposited federal benefits.
- State and federal rules also cap how much can be taken from paychecks and accounts.
- Exceptions: IRS, some student-loan programs, and child-support orders can bypass normal court garnishment procedures.
- If you're served, respond immediately, assert exemptions, and seek legal or legal-aid help; see the CFPB overview on garnishment for practical steps.
Act fast on any summons, or a default judgment can let a collector collect by levy.
What Are Carmichael and Frost's BBB Ratings and Complaint Records?
Find Carmichael and Frost's BBB rating and complaint history by opening their BBB profile and comparing it with CFPB complaint records to spot recurring problems.
Go to the BBB Business Search and enter "Carmichael and Frost," then read the letter grade, number of complaints, accreditation status, complaint ages, and the company's responses on the profile Carmichael and Frost BBB profile. Focus on response tone, resolution rate, and repeated complaint themes.
Interpret the grade versus volume: a high letter with many unresolved complaints or poor responses is a red flag; a low volume of old complaints is less worrisome. Cross-check the CFPB complaint database for additional filings, timelines, and consumer narratives to confirm patterns CFPB complaint database search. Patterns over time matter far more than a single score.
🗝️ Don't confirm or pay anything to Carmichael and Frost until you get written debt validation showing the original creditor, full balance breakdown, and your legal rights.
🗝️ Always verify if Carmichael and Frost is a real agency using trusted sources like their BBB profile or official website, and only respond using contact info you confirm as legitimate.
🗝️ If you believe the debt isn't yours, gather your credit reports, dispute any inaccurate entries with strong evidence, and file fraud alerts or identity theft reports if needed.
🗝️ Send any disputes or requests for validation by certified mail, keep copies of all communication, and report any violations of your rights to the CFPB or a consumer attorney.
🗝️ If you're unsure what to do next, we can help pull and review your credit reports, explain what's going on, and talk about ways we might help - feel free to give us a call.
Class-Action Lawsuits and Settlements Involving Carmichael and Frost
Start by confirming any litigation listing for Carmichael and Frost on official dockets, not social posts: search federal and state filings on PACER or search public dockets on CourtListener to see complaints, motions, and whether cases are open or closed.
Eligibility notices come from court-appointed administrators and always show who qualifies, the claim form or portal, deadlines, release language, and how payments are delivered; settlement refunds and distribution practices follow agency rules, see FTC refunds and distribution info for typical procedures. Class actions resolve group-wide remedies (automatic payments, claims, or injunctive relief) while individual FDCPA claims pursue person-specific statutory damages and case-by-case relief, so they're legally different and can overlap only in specific ways.
Never rely on rumors, confirm the case status on the docket or with the settlement administrator, save every notice, note opt-out and filing deadlines, and contact a consumer attorney or legal aid before signing or rejecting settlement documents.
Steps to Take Upon Receiving a Carmichael and Frost Collection Notice
When you receive a Carmichael and Frost collection notice, start a strict 30-day validation countdown and follow this playbook to protect your credit and rights.
- Day 1: mark the date, calendar a 30-day validation deadline, do not call them first.
- Gather: original bills, payment records, account numbers, any prior collector letters or judgments.
- Pull all three credit reports immediately from get your free credit reports and note any C&F entries.
- Check timing: assess your state statute of limitations and whether the claim is time-barred, see CFPB time-barred debt explainer.
- Prepare a focused validation letter demanding account-level proof, assignment history, and original creditor name; send by certified mail, return receipt requested.
- Optionally set limited-contact rules in writing, specify preferred contact methods, and keep all receipts and copies.
If Carmichael and Frost fails to validate within 30 days, treat the account as unverified: file disputes with the three bureaus, cite lack of validation, and request deletion of unverifiable entries; escalate to state AG or an attorney if necessary.
- After mailing: log certified mail tracking and delivery receipt.
- File credit bureau disputes with evidence from your packet.
- Use a clear template if needed, see CFPB sample debt-collection letters.
- If harassment or illegal tactics start, document dates, call logs, and consider an FDCPA complaint or lawyer referral.
What if I ignore Carmichael and Frost's communications or can’t pay my debt?
Ignoring Carmichael and Frost rarely makes the problem disappear; it usually triggers more calls, possible credit reporting, and - even while the debt is live - risk of a lawsuit within your state's statute of limitations.
Collectors escalate: repeated calls, letters, third-party locate attempts, and credit‑report damage if they report the account. A lawsuit can follow if the debt is still legally enforceable where you live.
Take safer steps instead: immediately request written debt validation, dispute any errors with the credit bureaus, and ask for hardship or payment-plan options before paying. Only negotiate or pay after you get validation, because a payment or written acknowledgment can restart the statute of limitations in some states; verify rules via CFPB on time-barred debt and being sued. Use your FDCPA rights if collectors violate the law.
If harassment continues, send a written cease-communication letter, keep all records, and contact legal aid or a consumer attorney if sued. If you truly cannot pay, prioritize essential living costs and seek professional legal or credit counseling before making settlements.
- Demand written debt validation within 30 days.
- Dispute incorrect items with bureaus, keep proof.
- Send a written cease-communication if harassed.
- Negotiate only after validation, get everything in writing.
- Avoid paying time-barred debt without legal advice.
- Contact legal aid or a consumer attorney if sued.
Is negotiating a lower amount with Carmichael and Frost a bad idea?
Not necessarily; accepting a reduced payoff can save money now but it carries credit, tax, and reporting risks you must control.
A settlement lowers what you pay, and collectors often accept less than the full balance. It can still be reported as "settled for less," which usually hurts scores more than a paid-in-full remark. You may also receive taxable canceled-debt income, so expect potential Form 1099-C issues; review IRS information on Form 1099-C before signing anything.
Never agree orally. Get a written settlement that names the exact dollar amount, payment dates, a firm release of the remaining balance, and who will report to credit bureaus. Refuse ACH/auto-pulls and avoid mid-negotiation payments without the signed agreement. For practical negotiation steps and what to insist on in writing, see CFPB guidance on negotiating settlements.
Before you bargain, validate the debt and check the statute of limitations for your state, because a time-barred account can be safer to dispute or ignore than settle. If unsure, get a professional review (credit attorney or certified counselor) to map the least risky path for your credit and taxes.
Can Carmichael and Frost Sue Me for Debt or Arrest Me if I Don't Respond?
Yes, a legitimate collector can sue to get a judgment on a valid, in‑statute‑of‑limitations debt, but they cannot arrest you for civil nonpayment and threatening arrest violates the FDCPA. (law.cornell.edu, ftc.gov, consumerfinance.gov)
- Verify service and paperwork, confirm the summons was properly served and note the court deadline (see the papers, often 20–30 days).
- File a written answer by the deadline or move for more time, because ignoring it risks a default judgment.
- Consider defenses: statute of limitations, lack of standing or assignment, identity theft, or failure to validate the debt; collect payment records and account statements.
- Get help early, contact free legal aid or an attorney, and report abusive threats; for step‑by‑step court guidance see CFPB I'm being sued for a debt. (selfhelp.courts.ca.gov, ww2.nycourts.gov, consumerfinance.gov)
What legal actions can I take if Carmichael and Frost violates debt collection laws?
You can sue and report Carmichael and Frost for FDCPA or state-law violations, but act fast: document everything and send a written cease or limited-contact letter immediately.
- Document: save dates, times, call recordings, texts, letters, account numbers, and witness names.
- Send a certified-mail cease or limited-contact letter, keep the receipt and a copy.
- Request debt validation in writing within 30 days, note any failures or false info.
- File regulator complaints and state reports if they ignore the law.
- Bring an FDCPA suit or small-claims action for statutory and actual damages, or hire counsel to file federal/state claims.
- Preserve evidence, do not admit the debt, and dispute incorrect credit entries with bureaus.
For official complaints and to find a consumer lawyer use the CFPB complaint portal, the FTC ReportFraud portal, and the NACA attorney finder. FDCPA statutory damages can reach $1,000 plus attorney fees, and you may recover actual and state-law damages, so consult a consumer-law attorney about filing, settlement, or trial options.
Can I Escape Carmichael and Frost Without Paying Their Alleged Debt?
Yes - you can often stop or evade collection by Carmichael and Frost without paying, but only by using lawful paths: dispute, prove error or identity theft, show invalidation, or prove the debt is time-barred, and if those fail consider bankruptcy after legal advice.
If the account is not yours, send a written dispute and an identity-theft report to stop collection while they investigate. Demand the original-creditor details and copies of contracts or signatures. Keep certified-mail records and photos of any errors. (consumerfinance.gov)
If Carmichael and Frost cannot provide proper validation, insist they cease collection until they do, and refuse to admit liability in writing. Requesting validation preserves your rights under the debt-validation rules and narrows their options. (consumerfinance.gov)
If the statute of limitations on suing has expired, they cannot lawfully sue or threaten suit to collect a time-barred debt, though they may still contact you; clearly state the debt is time-barred and stop further contact as allowed. See CFPB rules on time-barred debt. (consumerfinance.gov)
Bankruptcy can halt collection through an automatic stay, but it has long-term consequences and needs an attorney review before filing. For basics, see U.S. Courts Bankruptcy Basics. (uscourts.gov)
Avoid pay-to-delete or 'debt elimination' schemes; they often harm you. If collectors violate the law, document everything and consult a consumer-attorney or file CFPB/FTC complaints. (consumerfinance.gov)
Should I choose credit repair over paying Carmichael and Frost directly?
Start with credit-repair validation, not an immediate payment, unless the debt is verified and paying clearly helps your long-term credit.
First, pull all three reports from get your free credit reports and inspect any Carmichael and Frost entries, dates, balances, and creditor chains. If the item is inaccurate or the collector cannot validate it, dispute and demand debt validation, then press the bureaus to correct or remove the record. A reputable credit-repair firm can run a full-bureau audit, craft precise disputes, and shape a safer negotiation plan; consider that before sending money.
If the debt is verified and not time-barred where you live, weigh settling for less, paying in full, or a formal payment plan against cost, statute of limitations risk, and credit impact. Always get any settlement or reporting promise in writing and request deletion or specific reporting language before you pay. A repair strategy plus a written settlement offer often gives the best balance between score recovery and financial cost.
- Pros of credit repair: audits errors, formal disputes, negotiation plan, long-term credit focus
- Cons of credit repair: cost, variable results, takes time
- Pros of paying: quick stop to collections, potential rapid resolution
- Cons of paying: may not delete the record, can re-age debt, may reset legal risks
- Hybrid: audit first, then negotiate a written settlement if debt is valid
You Could Remove Carmichael And Frost From Your Credit Report
If Carmichael and Frost is lowering your score, you're not stuck with it. Call now for a free credit report review - let's spot any inaccuracies and explore how to possibly get them disputed and removed to rebuild your score.9 Experts Available Right Now
54 agents currently helping others with their credit