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#1 Way to Remove 'Brennan and Clark' (Hurting Your Score)

Last updated 09/04/25 by
The Credit People
Fact checked by
Ashleigh S.
Quick Answer

Brennan and Clark is a debt collector, and if they've shown up on your credit report, you likely have a collection account dragging down your score. You can try paying it off or disputing it yourself with all three bureaus, but both could potentially hurt your score or trigger more stress and calls.

Before going that route, consider giving us a quick call - our credit experts (over 20 years experience) will pull your full report, walk through it with you, and help craft a focused, stress-free strategy for real results.

You Could Remove Brennan And Clark From Your Credit Report

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Why is Brennan and Clark calling me?

They're calling because Brennan & Clark is a commercial collection firm (founded in 1980) that buys or is assigned past‑due B2B accounts - typically vendor invoices, insurance premium shortfalls, or other business receivables - usually after an account sits 60+ days delinquent. For consumer debts, federal law (FDCPA §1692g) requires a written validation notice within five days of first contact; for commercial/business accounts that FDCPA protection usually doesn't apply, so verify what law or contract governs your situation and request written proof of the debt immediately rather than accepting oral claims.

Track every call - date, time, caller ID and exact words - because call logs expose abusive patterns or misidentification. Cross‑check their claim against your invoices, insurance statements and vendor records; if it doesn't match, demand written validation and pursue a dispute. Consider professional help (collection defense or a business attorney) to challenge inaccuracies and protect credit or contract standing without escalating into a costly fight.

Which debt types does Brennan and Clark typically collect?

They focus largely on commercial obligations - insurance-related balances (premiums, deductibles, subrogation) and B2B receivables - more than everyday consumer credit accounts. Their public materials and service lines emphasize commercial contingency and insurance recovery work, with services built around audits, subrogation and early-stage vendor receivables rather than routine consumer credit-card or small-balance medical collections. (brennanclark.com)

That said, their case studies and marketing show heavy insurance‑sector work and special processes for policyholder disputes and audit-driven balances, but industry data reminds you that third‑party collecting overall still includes large volumes of consumer debts (medical, telecom, retail) and many firms mix portfolios depending on client needs; verify whether an account is truly commercial or consumer before assuming treatment. For a firm-level view see their insurance debt collection overview and compare that to broader market trends reported by regulators and industry analysts. (brennanclark.com, consumerfinance.gov, ibisworld.com)

Practically: pull your original contract or bill and look for assignment or collection clauses (those are what allow firms like this to get the account). If you're on the hook as a consumer or small-business owner, request debt validation and check FDCPA/FCRA protections; treat commercial and hybrid small‑business debts differently, and don't sign anything until you confirm the account type and assignment chain. (brennanclark.com, agrusslawfirm.com)

Is Brennan and Clark Legit or a Scam? How to Tell

They're a real, long‑standing collection agency - BBB‑accredited (A+ since 2013) and operating since 1980, but they've had 15+ complaints for aggressive tactics.

Prove legitimacy quickly: demand written validation and itemized debt details; cross‑check the firm's contact info on the Brennan & Clark official website and their Brennan & Clark BBB profile. Scammers rush you and push wire/untraceable payments - legitimate collectors use standard, traceable channels. You can also verify the business registration through Illinois Secretary of State records.

If anything smells off, don't give personal info, send a written debt‑validation request, document every contact, refuse wire transfers, and consult a consumer attorney or credit expert who can check records without you engaging further.

  • Legitimate but imperfect: A+ BBB accreditation and long history; has consumer complaints.
  • Immediate test: insist on written validation and itemized debt.
  • Red flags: pressure, demand for wire/GiftCard/crypto, refusal to provide written details.
  • Quick checks: company website, BBB profile, Illinois business filings.
  • If unsure: document, don't pay, request validation, and consult an expert.

Official Brennan and Clark Contact Details (Phone & Address)

Use these verified Brennan & Clark contact channels to reach them and preserve clear records of every interaction.

  • Toll‑free phone: 800‑858‑7600.
  • Local phone (IL): 630‑279‑7600.
  • Email: client‑[email protected].
  • Primary address: 721 E Madison St Ste 200, Villa Park, IL 60181.
  • Secondary address: 2301 W 22nd St Ste 301, Oak Brook, IL 60523.
  • Website and callback form: Brennan & Clark contact page.
  • Practical tip: always send initial disputes or settlement offers by certified mail and keep the receipt and photos - phone calls can create unrecorded promises.
  • Safety tip: verify the phone, email, and address against the BBB listing before sharing personal info to avoid spoofed scams.

What Are My FDCPA Rights When Contacting Brennan and Clark?

Federal law gives you specific, enforceable protections that limit when and how Brennan & Clark may contact you and what they must disclose. Use these rules to stop abuse, force proper notices, and get written proof before paying.

They may not call before 8 a.m. or after 9 p.m. local time, may not use threats, obscene language, repeated harassing calls, or false statements, and must identify themselves as a debt collector and give the 'mini‑Miranda' notice. In most cases they must send a written validation notice within five days of their first communication that states the amount and the current creditor; if you dispute the debt in writing within 30 days they must stop collection until they obtain and mail verification, and only must provide original‑creditor contact details if you request that information in writing during the 30‑day window.

If they violate these rules, document everything, save dates and texts, and record calls where your state allows it; send a written dispute or cease‑and‑desist by certified mail and keep copies. You can report violations and file complaints - one place to submit a complaint to the CFPB - and consider your state attorney general or a consumer‑rights lawyer for damages or injunctions.

Remember a key nuance: whether the FDCPA covers a debt is fact‑specific; a business debt doesn't automatically become consumer debt just because you signed a personal guaranty, so don't assume coverage. Have a consumer‑law attorney or experienced reviewer scan your collection letters and calls - it's a small step that often flips the balance back in your favor.

How to Request Debt Validation from Brennan and Clark and What If It's Not Provided?

Send Brennan and Clark a written debt‑validation demand by certified mail (return receipt) within 30 days of their first contact, expressly requesting itemized proof, the original creditor's identity, and a full calculation of the alleged balance.

  • What to include: your full name, account number (if any), a clear statement 'I request debt validation,' and specific demands: itemized charges, date of last payment, chain of ownership/assignments, copy of the original contract or signed agreement, and how the total was calculated.
  • How to send: certified mail with return receipt. Keep copies of everything and the tracking/receipt.
  • Timing and law: send within 30 days of their initial notice to preserve your FDCPA rights; once you timely request validation they must stop collection activity until they verify the debt (FDCPA §1692g).
  • Templates and examples: use the FTC debt collection templates as a starting point.

If Brennan and Clark fails to provide verification within a reasonable time (commonly ~30 days) they must cease collection until they produce proper proof; if ignored, file a CFPB complaint, dispute any bureau reporting, and consider a debt‑removal specialist or consumer attorney - industry data suggest over 20% of validation requests fail, which often leads to dismissal or removal without payment. Preserve all mail, receipts, and notes; if you're sued, respond to the court immediately and get legal help.

Pro Tip

⚡ If Brennan & Clark is on your credit report - often due to commercial insurance or vendor debts - your best first move is to send them a certified debt validation letter within 30 days of first contact demanding proof like the original contract, itemized charges, and a full payment history, because over 20% of such debts go unverified and may be removed if they can't prove it.

How do I remove debt from Brennan and Clark that's not mine?

Dispute it immediately in writing: send certified dispute letters to Brennan & Clark and to Equifax, Experian and TransUnion, attach proof, and force the required FCRA investigation.

Start by demanding debt validation from Brennan & Clark in writing and send dispute letters to each bureau by certified mail with return receipt; bureaus must investigate and notify furnishers, typically within 30 days under the FCRA. Include a clear statement that the account is not yours and request removal if they cannot validate ownership or chain of title.

  • What to include: a short signed dispute, copy of government ID, recent account statements or payment records, an identity-theft affidavit or police report if stolen, and copies of any creditor letters.
  • Where to send: certified mail to Brennan & Clark's business address and certified disputes to Equifax, Experian, TransUnion (keep tracking numbers).
  • What to demand: debt validation, proof of assignment/ownership, correction or deletion from credit files, and written confirmation of results.
  • Important note: because Brennan & Clark often do not directly report to bureaus (per BBB statements), press the original creditor to correct records if the collector won't.

If the item isn't removed, file an identity-theft report and recovery steps at file an identity theft report, then submit complaints to the CFPB and your state attorney general and consider a written demand letter from an attorney; empirical data shows about 15% of collection entries are erroneous, so escalate promptly.

If you want speed, hire a consumer-law attorney or a reputable dispute service - professionals often expedite deletions - but always send the certified disputes yourself first, keep copies, and track the 30‑day timeline closely.

Can Brennan and Clark contact me at work, via social media, after hours, or through my friends/family?

They can try, but the law only allows narrow, legal channels - calls must be between 8 a.m. and 9 p.m., workplace contact must stop if you tell them, and collectors may not publicly harass you on social media or discuss your debt with others beyond basic location information.

Under the FDCPA those limits matter: after‑hours calls (before 8 a.m./after 9 p.m.), repeated workplace calls after a stop request, social‑media harassment, or third‑party disclosures (other than your address or phone to locate you) are improper - and Brennan & Clark complaints often cite those exact violations. If you want the contact to stop, send a written, certified cease‑and‑desist letter that specifies how they may contact you (if at all). Don't argue by phone; keep replies in writing.

If they breach the rules, document everything - dates, times, call recordings/voicemails, screenshots of posts or messages, and witness names - then use that record to file a complaint and push back: submit to the CFPB consumer complaint data, contact your state attorney general, or show the evidence to an attorney; CFPB analysis shows roughly 10% of complaints involve improper channels, and strong documentation is your best leverage, so don't engage impulsively - gather proof.

How do I stop Brennan and Clark from harassing me or engaging in abusive, unfair practices?

Send a written cease-communication letter under FDCPA §1692c, document every contact, and escalate to the CFPB, your state attorney general, or court if they keep harassing you.

  • What to do first: demand in writing that all communications stop under FDCPA §1692c; include your full name, account reference, and a clear 'do not contact' request.
  • How to send: mail by certified return receipt and keep copies of the letter, envelope, and receipt.
  • Evidence to collect: dates/times of calls, exact language used, caller names/numbers, and any letters or voicemails - documented proof resolves many complaints (about 30% resolve when well-documented).
  • Recording note: record calls only where lawful - many states allow one‑party recording, but Illinois requires all‑party consent; preserve only lawful recordings.
  • Context: Brennan & Clark has been the subject of lawsuits alleging threats and abusive conduct, so strong documentation helps both regulator complaints and litigation.

If they ignore your written request, escalate quickly: short sentences. File a complaint with federal and state regulators, demand debt validation if you haven't gotten it, and consider suing under the FDCPA for statutory damages (up to $1,000 plus costs/attorney fees). Seeking a consumer‑law attorney or a reputable credit advocate often stops harassment without public drama.

  • Quick checklist: send the cease letter (certified), save everything, request validation if you doubt the debt, report violations at the CFPB complaint portal, notify your state attorney general, and consult an attorney about an FDCPA claim or small‑claims suit.
  • If you sue: statutory damages, plus actual damages and fees, are possible; many collectors settle quickly when faced with documented FDCPA violations.
  • If you want help: get an expert review (consumer attorney or accredited credit specialist) to draft the letter and evaluate settlement or litigation risk - it's usually the fastest, least confrontational path.
Red Flags to Watch For

🚩 Brennan & Clark may imply legal action even when the statute of limitations has passed, and if you respond carelessly, you might accidentally restart the clock on an expired debt. Be cautious - don't admit or pay anything before confirming if the debt is still legally enforceable.
🚩 Because these are business debts, not consumer debts, many of your usual legal protections under the Fair Debt Collection Practices Act (FDCPA) might not apply at all. Double-check your business status - if it's B2B, you may need a lawyer to assert your rights.
🚩 If they're only an "assigned" collector rather than a legal owner of the debt, they might not have full authority to sue or settle, but may still pressure you as if they do. Always ask for proof they legally own or have collecting rights for the debt.
🚩 Collection agencies like Brennan & Clark can inflate the amount owed with unclear fees or insurance-related charges you never agreed to directly. Demand a full itemized list - this can reveal inflated or unauthorized charges.
🚩 Some of their debts originate from complex insurance or vendor disputes, which means what they claim you owe may be based on interpretation, not contractual fact. Request all original contracts and documentation - they may not actually have clear proof you owe anything.

Can Brennan and Clark add interest, fees, or charges to the original debt?

Yes - only when the original contract or state law allows it, and only if the collector discloses those charges when they validate the claim.

If your signed agreement (or the statute where the debt arose) authorizes interest, late fees, or collection charges, a purchaser or collector can add them; otherwise they cannot lawfully inflate the principal. For example, some states (e.g., Illinois) limit simple interest to about 9% on certain consumer claims, so state caps matter.

Collectors must include any added amounts in the validation/notice you receive. If you ask for validation within the dispute window, demand a clear, itemized breakdown showing principal, interest rate formula, dates, and each fee charged. Many complaints against agencies allege unauthorized markups or rolled-on fees that weren't in the original contract.

Practical tip: insist on an itemized accounting in writing. Industry analyses have uncovered cases where commercial accounts carried roughly 25% in unexplained overcharges; an itemized review often exposes those errors and gives you grounds to dispute or negotiate a lower balance.

If the math is wrong or the charges aren't supported, send a written dispute and request correction or removal. Consider a professional review (consumer-law attorney or accredited credit specialist) before settling - it protects you from paying improper additions and reduces negotiation risks.

Can Brennan and Clark garnish wages, benefits, or freeze bank accounts without notice?

No - a collector can't lawfully seize your pay or freeze your account out of the blue; garnishment or a bank levy generally requires a court judgment and proper notice before money is taken.

Collectors must sue, win a judgment, then follow state procedures (wage garnishment, bank levy, or post‑judgment garnishment). The FDCPA bars threats or representations that they can lawfully take money without first getting judgment, though a court-ordered levy after judgment can move fast. For a clear federal primer see CFPB guide on garnishment.

Most public benefits - Social Security, SSI, VA and similar - are usually exempt from garnishment, though narrow exceptions (taxes, child support, federal debts) exist. Brennan & Clark rarely wins immediate suits, but document every threat, demand validation, and consider legal help or asset-protection options (trusts/accounts in some states) if you face a lawsuit or levy.

What Are Brennan and Clark's BBB Ratings and Complaint Records?

They carry an A+ rating with the Better Business Bureau and have been BBB‑accredited since 2013.

The BBB lists 15 complaints over the past three years, mostly for rude or harassing calls and improper debt validation, with four of those closed in the last year - often after the agency agreed to cease contact. That count is a bit below the industry average of roughly 20 complaints for comparable collectors, but it's still worth documenting interactions and demanding validation; see Brennan and Clark complaint details for the official complaint log.

Key Takeaways

🗝️ If Brennan & Clark is contacting you, it likely involves a commercial debt like unpaid invoices or insurance fees from a past business relationship.
🗝️ Start by demanding written debt validation within 30 days and never rely on verbal claims or make payments until it's verified.
🗝️ Compare their documents to your own records, and if anything doesn't match, dispute it in writing and keep all communication documented.
🗝️ Even though they usually handle business accounts, check your credit report to see if the debt appears and take steps to dispute or negotiate if needed.
🗝️ If you're unsure what to do next, we can help review your credit report, analyze the debt, and explore ways to resolve or remove it - just give us a quick call.

Class-Action Lawsuits and Settlements Involving Brennan and Clark

Yes - consumers have brought FDCPA claims against Brennan & Clark in individual lawsuits, but public records do not show a prominent, court‑approved class‑action payout; one example, Edmonson (filed 2018), was dismissed without prejudice for lack of subject‑matter jurisdiction. (law.justia.com)

The record and consumer‑law coverage show repeated one‑off FDCPA complaints and individual suits rather than a headline class settlement. Consumer‑rights attorneys and complaint portals document numerous individual disputes and closed matters, and many cases resolve or end before trial. (agrusslawfirm.com, bbb.org)

If you want the freshest, authoritative docket list, search PACER dockets for Brennan & Clark and related party names; PACER is the official source and will show filings, motions, dismissals, and any class‑action notices so you can use exact docket entries in disputes or negotiations. For immediate steps, preserve messages, demand validation, keep a call log, and consult a consumer‑rights attorney if you see FDCPA violations - court records often help leverage a faster resolution. (pacer.uscourts.gov, law.justia.com)

  • Example docket: Edmonson v. Brennan & Clark - dismissed without prejudice (Nov. 4, 2021). (law.justia.com)
  • No widely reported class‑action settlement located in public sources; most matters are individual. (agrusslawfirm.com, bbb.org)
  • For up‑to‑date counts or new filings, run a PACER search yourself. (pacer.uscourts.gov)
  • Practical tactic: use docket citations and documented violations when requesting debt validation or negotiating; they strengthen your position.
  • If you suspect unlawful collection tactics, save evidence and speak to counsel about an FDCPA claim.

Steps to Take Upon Receiving a Brennan and Clark Collection Notice

Act fast: validate the claim, document everything, and protect your credit the moment the notice arrives.

  • Date-stamp and copy the notice right away; log arrival method and time.
  • Do not pay, admit the debt, or give extra personal info until you verify.
  • Within 30 days send a written debt-validation request asking for the original creditor, full account history, and chain-of-title; send by certified mail and keep the return receipt.
  • Check Brennan and Clark's BBB listing and complaint history to confirm legitimacy.

Send a clear validation letter that cites the account number, amount, and requests proof the collector owns the debt or is authorized to collect; demand verification within 30 days, and keep a copy of everything. Send by certified mail, return receipt requested, and log the mailing date.

If they ignore, mishandle, or harass you, file using the CFPB debt collection complaint template and include your proof.

If verification shows the debt is valid, decide quickly: negotiate a written settlement or payment plan, but get any agreement and a full release in writing before paying. Ask for deletion from credit reports in the agreement (pay-for-delete isn't guaranteed).

If the debt is time‑barred, do not admit it or make payments that could restart the statute of limitations; consult a consumer attorney. Consider reputable credit-repair services if you need help disputing inaccurate reporting.

  • Keep certified-mail slips, copies, emails, and a dated call log with names.
  • Save all settlement offers and signed releases before sending money.
  • If you're harassed, document violations for an FDCPA complaint and potential lawsuit.
  • When unsure, get a short consult from a consumer lawyer or trusted credit expert before finalizing anything.

What if I ignore Brennan and Clark's communications or can’t pay my debt?

Ignoring their calls may feel easier today, but it often trades short‑term peace for real legal and credit risk.
Collectors who aren't answered can and do sue; roughly 40% of ignored accounts lead to collection lawsuits, and a judgment lets a creditor seek wage garnishment or bank levies depending on state law.
If the account is reported or sold, your score can still take a hit even if Brennan and Clark stop calling; time‑barred debts are less risky to ignore, but making a payment or admitting the debt can restart the statute of limitations, so confirm your state's SOL before acting.

If you can't pay, call to propose a hardship plan or a written settlement, ask for debt validation in writing, get every promise in writing, and involve a nonprofit credit counselor or consumer attorney when needed; for your rights and practical next steps see FTC debt collection FAQ.
Start by requesting validation in writing within 30 days, don't admit liability or make partial payments until you know the SOL, document every contact, and see a bankruptcy attorney only if other options won't protect you from judgments or crushing debt.

Is negotiating a lower amount with Brennan and Clark a bad idea?

Not inherently - cutting a deal can save money if you control the terms.

Insist on a written settlement that says 'paid in full,' spells out the exact amount, and includes a no‑reporting or pay‑for‑delete clause before you pay.

Watch two big risks: a partial payment or written admission can restart the statute of limitations in some states, and forgiven balances may trigger taxes (see IRS guidance on canceled debt). Brennan & Clark and similar collectors commonly accept roughly 50–70% of the balance, but weak negotiations often inflate fees and leave you worse off.

If you want leverage, demand debt validation, get their offer in writing, and refuse verbal-only deals - or consider credit-focused paths (disputes, targeted credit repair) that may give a better long-term outcome. For your rights and negotiation tactics, see the CFPB debt collection overview.

Can Brennan and Clark Sue Me for Debt or Arrest Me if I Don't Respond?

Yes - a legitimate collector like Brennan & Clark can sue you in civil court to collect a valid debt, but they cannot have you arrested for not responding; debt is a civil, not criminal, matter. (consumer.ftc.gov)

You have strong procedural rights: ask for written validation and they must provide basic info within five days of first contact, and you must dispute within 30 days to force verification; failing to respond can let collectors assume the debt is valid and may make it easier for them to file suit. The Illinois statute of limitations for most debts is five years for oral contracts and ten years for written ones, so timing matters. The FTC explains these validation and collection rules in FTC debt collection FAQs. (witnessslips.ilga.gov, consumer.ftc.gov)

Don't ignore threats - silence can lead to a default judgment, then garnishment or bank levies after due process, and collectors often bluff about arrests (that's unlawful). Document every call, send disputes/validation requests by certified mail, keep copies, and use failures to validate or illegal threats as the basis for complaints or counterclaims; get free legal aid or an attorney quickly if a suit arrives. (consumer.ftc.gov, investopedia.com)

What legal actions can I take if Brennan and Clark violates debt collection laws?

Start by suing them for FDCPA or state-law violations (small‑claims or federal court), reporting the abuse to regulators, and preserving proof to recover statutory and actual damages plus fees.

  • Sue: file in small‑claims (fast, low cost) or federal court under the FDCPA for statutory damages (up to $1,000), actual damages, court costs and attorney's fees; class suits are possible for a pattern (class damages capped by statute).
  • Gather evidence: call/text logs, timestamps, recordings (where legal), letters, collection notices, credit reports, bank statements and witness notes.
  • Report and complain: file with the CFPB, FTC and your state attorney general; dispute any false credit entries with the bureaus.
  • Practical help: many consumer victories hinge on small details (e.g., improper notice wins like the 2018 Edmondson example), so preserve everything and seek counsel or free help via Legal Services Corporation pro bono help.

Act now: note the FDCPA statute of limitations is short (typically one year from the violation), so stop destroying evidence, document everything, consider a demand letter or cease‑and‑desist, and talk to a consumer‑rights attorney or legal aid to pick the best forum for your case.

Can I Escape Brennan and Clark Without Paying Their Alleged Debt?

Yes - you can sometimes avoid paying Brennan and Clark, but only by proving the debt is invalid, discharging it through bankruptcy, or relying on a state statute of limitations that bars collection.

Practical next steps (fast, clear, and actionable):

  • Dispute & demand validation: send a written debt‑validation request within 30 days of their first contact; about 30% of accounts get dropped after proper validation.
  • Check credit reports: if the account isn't on your reports, press the original creditor instead of the collector and file bureau disputes if it is.
  • Statute of limitations: confirm your state's SOL; never admit the debt or make a partial payment if you want the clock to stay stopped.
  • Bankruptcy option: Chapter 7 or 13 can discharge eligible debts - talk to a bankruptcy attorney before assuming results.
  • Credit repair (DIY or reputable firm): can often remove collection tradelines or correct errors without paying the collector.
  • If harassed or sued: document everything, use FDCPA protections, and always respond to a summons - ignoring a lawsuit risks default judgment.

If you want, I'll draft a validation letter or checklist tailored to your state and situation.

Should I choose credit repair over paying Brennan and Clark directly?

Start with credit repair when the Brennan and Clark entry looks wrong, incomplete, or unverified; only pay directly after validation or when you can secure a clear, favorable written agreement.

  • Credit repair is ideal for disputed or inaccurate entries and can remove items without payment.
  • The FCRA lets you dispute; data shows roughly a 50% success rate for disputes.
  • Paying often posts as "settled" (which can ding your score more than "paid in full").
  • Use repair pros if you need negotiation expertise to get better terms or removal.

Paying makes sense if the debt is valid, recent, or there's an active legal risk. Check your state statute of limitations first. If you do pay, insist on written terms that the account will be reported as "paid in full" or removed, and never rely on verbal promises.

  • Step 1: Send a written debt-validation request immediately and keep copies.
  • Step 2: File disputes with each credit bureau for incorrect items.
  • Step 3: If negotiation is needed, get any pay-for-delete or reporting promises in writing before sending money.
  • Step 4: Consider a reputable credit-repair professional for complex cases or multi-item fixes.
  • Step 5: Document everything and weigh cost vs. credit-impact before choosing to pay.

You Could Remove Brennan And Clark From Your Credit Report

If Brennan and Clark is hurting your credit score, you're not stuck with it. Call us for a free credit report review - let's find any inaccurate negatives, dispute them, and build a plan to fix your score fast.

Call 866-382-3410

 9 Experts Available Right Now

54 agents currently helping others with their credit