#1 Way to Remove 'AmerAssist' (Hurting Your Score)
The Credit People
Ashleigh S.
AmerAssist is a debt collector, and you likely have a negative collection on your credit report from them, usually tied to an unpaid debt. You can try paying it off or disputing it yourself with all three bureaus, but both options could potentially lower your score further or trigger more collection activity.
Before making a move, consider calling our credit experts - with 20+ years of experience, we'll pull your full report, analyze every detail, and help build a smart, stress-free plan to move forward.
You Don’t Have to Let AmerAssist Hurt Your Credit Score
If AmerAssist is showing up on your credit report, it could be dragging your score down - especially if it's inaccurate. Call us for a free report review, where we'll identify potential errors, dispute them, and help you work toward a cleaner credit file.9 Experts Available Right Now
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Why is Amerassist calling me?
Because an original creditor assigned or sold an unpaid account to a collection firm, AmerAssist is calling to recover that balance - commonly medical bills, utilities, or other commercial receivables. They operate as a third‑party collector and will contact the phone numbers or addresses associated with the account to demand payment or arrange resolution. (amerassist.com)
Don't pay or give personal details until you verify the claim: send a written request for validation within 30 days so the collector must either verify the debt or pause collection of the disputed portion while they do so (see the FDCPA validation rules FDCPA validation rules). Studies and agency reviews show account mismatches and reporting errors are common - roughly one in four consumers find potentially damaging errors - so verification matters. If you prefer, a consumer‑law attorney or reputable credit advocate can review the notice and confirm legitimacy without you engaging directly. (ftc.gov, advocacy.consumerreports.org)
Which debt types does Amerassist typically collect?
AmerAssist collects a broad mix of consumer and commercial receivables, with heavy emphasis on medical and dental accounts plus common consumer categories like telecom, utilities, retail, financial services, student loans, insurance-related claims, and commercial B2B debts.
Their highest-volume work is healthcare billing (hospitals, clinics, dental offices), though they also service or buy charged-off accounts from telecoms, utility providers, retailers, lenders, insurers, and business-to-business creditors. Errors in medical billing are common - healthcare analytics estimate roughly 15–20% of contested collections stem from billing or coding mistakes - so many disputed AmerAssist accounts fall into that error-prone bucket.
You should always cross-check the alleged account against your records: get the itemized bill or EOB for medical claims, verify service dates and contract numbers for utilities/telecom, confirm loan/servicer IDs for student loans, ask for written debt validation and chain-of-title for purchased accounts, and check the statute of limitations for your state before agreeing to pay.
- Debt categories: medical & dental, telecom, utilities, financial services (cards/loans), student loans, retail accounts, insurance claims, commercial B2B.
- Healthcare warning: ~15–20% of disputed medical collections arise from billing/coding errors - verify EOBs and itemized bills.
- Documents to demand: written validation, itemized bill/EOB, payment history, chain-of-title.
- Quick actions: cross-check records, dispute inaccuracies in writing, confirm servicer/owner, and confirm SOL (statute of limitations).
Is Amerassist Legit or a Scam? How to Tell
They show up in many consumer complaints for aggressive tactics, so verify any outreach: ensure communications follow FDCPA rules, that you receive written debt validation, and that no one demands upfront 'processing' fees or odd payment methods. Check company details on the official site AmerAssist A/R Solutions official site and treat pressure to pay immediately as a red flag.
Do this next: demand written validation within 30 days, match the account to your records and the original creditor, search the CFPB complaint database for similar reports, keep every message as evidence, and report suspicious or abusive behavior to the CFPB and your state attorney general.
Official Amerassist Contact Details (Phone & Address)
Call AmerAssist at (877) 900-5300 or their Colorado line at (303) 920-4763; mail dispute documents to 1105 Schrock Rd, Columbus, OH 43229.
Verified contacts and quick actions:
- Main office - 1105 Schrock Rd, Columbus, OH 43229; phone (877) 900-5300.
- Colorado office - Building B, 80 Garden Center, Suite 3, Broomfield, CO 80020; phone (303) 920-4763.
- Ohio BBB-listed phone - (614) 848-9800.
- Use the AmerAssist contact form for secure online messages.
- Send disputes by certified mail (return receipt requested) and keep copies and tracking as proof.
- Always request written debt validation, note dates and agent names, and save every communication.
What Are My FDCPA Rights When Contacting Amerassist?
You're protected: federal law (the FDCPA) limits how AmerAssist can behave, requires identification and debt details, gives you a written-dispute right, and lets you demand they stop contacting you.
Collectors may not use threats, obscene language, repeated calls to annoy you, false statements, or pretend to be law enforcement. They must identify themselves, state the amount owed and the creditor in their initial contact, and correct inaccurate information. If you dispute the debt in writing within 30 days of first contact, they must pause collection until they send verification.
To use these rights, send a written validation or dispute letter and a written 'cease communication' notice by certified mail and keep copies and tracking. Don't admit liability on time‑barred debts (a payment can restart the clock). Note specific contact limits (no calls before 8 a.m. or after 9 p.m. where prohibited, and workplace contact is restricted if you request otherwise or your employer forbids it).
If AmerAssist violates the FDCPA you can sue in state or federal court for statutory damages (up to $1,000), actual damages, and attorney's fees, and you can file complaints with the CFPB, state attorney general, or FTC - see the FTC guide to the FDCPA for details on your rights and next steps.
How to Request Debt Validation from AmerAssist and What If It's Not Provided?
Send AmerAssist a written validation demand by certified mail within 30 days of their first written notice, invoking FDCPA §809 (15 U.S.C. §1692g), and include your account number plus a clear statement why you dispute the debt. (law.cornell.edu)
- Date the letter and send it certified mail, return receipt requested (keep the proof).
- Start the letter: 'I dispute this debt under Section 809 of the FDCPA (15 U.S.C. §1692g).' Request verification: amount, complete payment history, chain of title, original creditor name/address, and a copy of any signed contract.
- Include the AmerAssist account number, concise reasons you dispute the debt, and demand they cease collection until they provide the verification.
- Use a simple template that names Section 809 and requests verification; keep a copy of everything.
- If AmerAssist fails to validate, treat the account as unverifiable and halt dealings; report the failure to the CFPB (the bureau's complaint process often leads to company responses - historically roughly 70% of complaints are closed with explanation or relief). (law.cornell.edu, consumerfinancemonitor.com)
If they ignore you, immediately dispute any related tradeline with the bureaus and preserve all certified-mail receipts and notes. Then file a CFPB complaint and consider an FDCPA demand letter or small-claims/attorney action if harassment or reporting continues. (consumerfinance.gov)
⚡ Send a debt validation letter to AmerAssist within 30 days of first contact - ask for the original creditor's name, breakdown of charges, and proof they own the debt - because nearly 1 in 4 credit reports have errors, especially with medical and utility debts, and challenging these early can stop collection and help protect your credit score.
How do I remove debt from Amerassist that's not mine?
Yes - you can force a mistaken AmerAssist collection off your credit by filing written disputes, supplying proof it's not yours, and escalating to regulators if needed.
First, pull your three reports at get your free credit reports and note the AmerAssist entry (account number, date, balance). Dispute the item with each bureau and send a written dispute and a written request for debt validation to AmerAssist. Cite FCRA inaccuracies. Send copies (never originals) by certified mail and keep receipts. Bureaus must investigate (typically 30 days).
- What to include: clear ID, matching proof of address, the account details, a short statement that the debt is not yours, and copies of any proof (police report or identity-theft docs if applicable).
- If identity theft: attach the FTC identity theft affidavit and a police report.
- Document everything: dates, whom you spoke with, certified-mail tracking and returned receipts.
If the bureaus or AmerAssist fail to correct errors, file a complaint with the CFPB complaint portal and demand reinvestigation; mention FCRA and FDCPA violations. Ask for a written deletion confirmation. Consider placing a fraud alert or credit freeze while this is unresolved. Credit‑repair professionals can streamline multi‑bureau disputes if you want a pro to avoid direct collector contact.
Keep monitoring your reports, follow up on any missing responses at 30–45 days, and save every piece of paper - clear records are your strongest weapon.
Can Amerassist contact me at work, via social media, after hours, or through my friends/family?
Yes - but only within tight federal limits: collectors may not call outside 8 a.m.–9 p.m. local time, they must stop calling you at work if you tell them it's inconvenient or your employer bars calls, they may not publicly contact you on social media, and they can contact friends or family only to get your location information (not to discuss the debt).
If AmerAssist already knows your job forbids calls or you've said 'do not call at work,' those calls are prohibited; if they post or message you on social networks that can be considered improper public disclosure. Any third‑party outreach must be limited, must not identify the debt, and should only ask where you can be reached.
Do not guess - document everything. Document violations with dates, times, numbers, screenshots and keep a call log. Send a written cease‑communication or validation request and keep proof (certified mail/email). Repeated infractions strengthen claims; debt‑collector suits often settle in the $500–$1,500 range, so good records make a real difference.
How do I stop Amerassist from harassing me or engaging in abusive, unfair practices?
Send a written cease‑and‑desist by certified mail invoking FDCPA Section 805(c), keep proof, and report any continued harassment to regulators immediately. You want a simple, airtight paper trail so AmerAssist can't claim 'we never got it,' and you want documentation if they break the law.
- Draft a short letter that names the account, states 'I revoke permission to contact me' and cites FDCPA Section 805(c) (15 U.S.C. §1692c(c)); sign it, mail by certified mail with return receipt, and retain copies and tracking info.
- Preserve everything: timestamped notes, call logs, screenshots of texts/social posts, saved voicemails, and call recordings (audio‑record calls only after checking your state's one‑ or two‑party consent rules). Audio helps - consumer reports show about 40% of harassment claims lack documented threats, so recordings are often decisive.
- If they keep calling after receipt, file a complaint and include your proof; start with the federal portal: file a CFPB complaint and also notify your state attorney general and local consumer protection office.
After you send the certified C&D, treat any further contact as a potential FDCPA violation and escalate quickly. If collectors threaten violence or commit criminal acts, call law enforcement. If they sue despite the C&D, show your proof in court and get legal help; many collectors back down when confronted with clear documentation.
- If violations continue: send your lawyer a demand/cease letter or file in small claims for statutory damages under the FDCPA; request injunctive relief if threats persist.
- Consider a free consultation with a consumer‑protection attorney or legal aid, and include copies of the certified mail receipt, timelines, recordings, and screenshots when you file complaints or sue.
🚩 AmerAssist may try to collect on debts that have already expired under your state's statute of limitations, and merely replying or making a small payment could restart the legal clock - exposing you to lawsuits. Always check your state's time limit on debt before responding.
🚩 If you skip the written debt validation step, you might accidentally pay a debt you don't owe - especially since AmerAssist often handles medical debts, which commonly contain billing errors. Demand every detail in writing before paying a cent.
🚩 AmerAssist may still report a disputed or unvalidated debt to the credit bureaus, damaging your credit score even if they lack full proof. Never assume silence means they've dropped it - follow through with formal disputes.
🚩 There's no guarantee that paying AmerAssist will remove the negative mark from your credit report, as they may report it as 'settled' - which can still hurt you when applying for loans or housing. Always get a written pay-for-delete agreement before paying.
🚩 AmerAssist may pressure you into making urgent payments using nonstandard methods like prepaid cards or wire transfers, which offer you no refund protections if the debt turns out to be wrong. Stick to traceable, disputable payment methods - and only after validation.
Can Amerassist add interest, fees, or charges to the original debt?
If AmerAssist is collecting on a debt, they can't invent new penalties out of thin air; post‑sale additions depend on what the original agreement permits and on state usury and collection statutes. You're entitled to see the contract language and a clear itemized ledger showing how any extra charges were calculated.
Medical collections are common for AmerAssist, and federal rules limit surprise billing and certain add‑ons - see HIPAA privacy and security rules for background. Practically, hospitals and providers face stricter notice and billing rules, so unexpected fees are less likely to be lawful in many medical cases.
Always review the original agreement closely, request written proof (contract clause + itemized balance) and demand debt validation in writing; if they can't justify added charges you can dispute them and often negotiate the balance down (negotiation data shows disputes commonly reduce amounts by roughly 30% on average). If state law or the contract doesn't authorize the fees, or AmerAssist won't provide documentation, escalate to your state attorney general or a consumer attorney.
Can Amerassist garnish wages, benefits, or freeze bank accounts without notice?
No - a collector like AmerAssist can't legally take your pay, wipe out benefits, or freeze your bank account out of the blue; they first generally must win a court judgment or get a special court order that authorizes a garnishment or levy.
You must be served with a lawsuit and given notice and a chance to appear. After a judgment a creditor can ask the court for wage garnishment, a bank levy, or liens. Some states allow rare pre-judgment remedies (attachments or temporary restraints), but those are uncommon and require court approval. Banks sometimes place holds when served with a court order, not simply because a collector called. Rules and timelines vary by state.
Many federal benefits (Social Security, SSDI, SSI) are protected from private creditor garnishment, though exceptions exist for child support, federal taxes, and certain federal debts. Federal law limits most wage garnishments to 25% of your disposable pay (about 75% protected) or the amount exceeding 30× the federal minimum wage. You cannot be arrested for not paying a civil debt. If threatened, respond, ask for debt validation, file state exemption forms or a claim of exemption, request a hearing, contact your bank and a consumer attorney or legal aid immediately.
- You'll normally get notice and a hearing before garnishment.
- Judgment is required before most garnishments or bank levies.
- Social Security and many benefits are exempt from private garnishment.
- Pre-judgment freezes are rare but possible with court approval.
- Federal law protects roughly 75% of wages from garnishment.
- No arrest for civil debt; act fast: validate the debt, file exemptions, get legal help.
What Are Amerassist's BBB Ratings and Complaint Records?
AmerAssist's BBB page shows it is NOT BBB‑accredited, carries an F rating, and has 46 complaints in the last three years - the vast majority involve billing/collection and credit‑reporting disputes. (bbb.org)
- Complaint count: 46 total (3 closed in the last 12 months). (bbb.org)
- Complaint types: Mostly Billing Issues (43) with a few Customer Service complaints (3). (bbb.org)
- Status breakdown: 32 'Answered,' 11 'Resolved,' 3 'Unanswered' - many items get a company response but often remain marked 'Answered' (consumer not satisfied), which suggests recurring validation/reporting problems. (bbb.org)
- Common themes: debt validation failures, incorrect reporting to credit bureaus, collection attempts on debts consumers say aren't theirs. (bbb.org)
- Full source: view the company's record at Amerassist BBB business profile. (bbb.org)
🗝️ AmerAssist is likely contacting you about a debt they bought or were assigned, often tied to medical or utility bills.
🗝️ You should send a written debt validation request within 30 days to make them prove the debt is real and accurate.
🗝️ Many people find errors - match their info with your records, check the statute of limitations, and dispute anything incorrect in writing.
🗝️ If the debt is wrong or unverified, you can challenge it with all three credit bureaus and request removal from your credit report.
🗝️ If you're unsure where to start, give us a call - The Credit People can pull your report, review any AmerAssist listings, and walk you through what to do next.
Class-Action Lawsuits and Settlements Involving Amerassist
- AmerAssist has been subject to limited consumer enforcement and class litigation, with fines and FDCPA claims that sometimes produce debt deletions for class members.
- A 2013 Connecticut consumer-protection action imposed a $40,000 fine for commingling funds.
- Litigation like Avelar v. AmerAssist alleges FDCPA violations and seeks class relief.
- Track filings on PACER and public databases such as Good Jobs First violation tracker.
Settlements often include credit-file deletions, notice mailings, and claim forms rather than large cash payouts. Court orders may require AmerAssist to remove or not report specific accounts. Watch for deadlines and exact remedies listed in the settlement notice.
If you think you're in a class: watch your mail and email for court notices, read the claim form, keep dispute and validation letters, file the claim or timely opt out, and save proof of communications and account records. If deletion is promised but not performed, use the settlement proof to dispute with bureaus and consider a consumer-attorney consultation or legal-aid help.
- Checklist: monitor PACER for docket activity.
- Save all debt letters and validation requests.
- Sign and submit claim forms by the deadline if eligible.
- Dispute with credit bureaus if the settlement promised removals.
- Consult a consumer lawyer if notices are unclear or AmerAssist ignores court terms.
Steps to Take Upon Receiving a Amerassist Collection Notice
Act fast: demand written validation, check whether the debt is time‑barred, and keep airtight records from day one.
Send a written validation request immediately and do it within 30 days of the first collection contact; include the alleged account number, the amount, and a clear request for proof of the original creditor and chain of title, then mail it certified with return receipt and save copies. Use the 30‑day window to dispute - this often forces collectors to prove the claim or drop it, and can expose invalid notices (the FTC has highlighted a sizable share of defective notices); see FDCPA validation notice rules.
Check the statute of limitations next: most consumer debts fall into a roughly 4–6 year range, but this varies by state and by debt type, and the clock usually starts at the last payment or charge. If the debt is time‑barred, don't make payments or admit liability in writing or on phone (a payment or written acknowledgment can reset the clock); instead state you refuse to pay due to the statute of limitations and repeat the validation request.
Document everything: log call times, save voicemails and texts, keep certified‑mail receipts, screenshots, and every letter. Ask for itemized proof (original contract, payment history, assignment records) so you can spot errors like wrong balances, duplicate claims, or improper assignments, and consider an expert review - a consumer‑law attorney or experienced credit specialist can often spot legal or reporting defects before you respond.
If AmerAssist fails to validate, dispute the item with the three credit bureaus and file complaints with the CFPB and your state attorney general; only negotiate after validation and get any settlement promise in writing before paying, and if you are served with a lawsuit respond immediately and seek legal help.
What if I ignore Amerassist's communications or can’t pay my debt?
Silence usually makes things worse: if you ignore AmerAssist your score will likely fall and your legal exposure rises. Credit damage is real and unpaid accounts get reported quickly.
Don't just hide - take three fast steps. Request debt validation in writing to force proof (this often uncovers errors). If the debt is valid, ask for a hardship plan, a written settlement, or a short payment arrangement. If you genuinely can't pay, talk to a nonprofit credit counselor or an attorney about hardship programs or bankruptcy as realistic options.
Ignoring also increases legal danger: collector data shows ignoring raises your chance of a lawsuit by about 50%, and lawsuits often appear after roughly 180 days of inactivity; however, debt collectors can't have you arrested for owing money. Always document calls in writing, send certified letters, and get legal help or free legal aid if a suit arrives.
Is negotiating a lower amount with Amerassist a bad idea?
No - negotiating a lower payoff with AmerAssist can be a smart, practical move, but it comes with clear trade‑offs you must weigh.
You'll often cut the balance substantially (collectors commonly accept settlements in the 40–60% range; opening at about 30% gives you room to bargain toward their typical ~50% recovery target), and a successful deal stops collection pressure faster. Always get any offer in writing, insist the agreement state the exact amount, timing, and how it will be reported to credit bureaus before you pay, and never pay until you have that signed settlement.
The downsides are real: settling can leave a negative 'settled for less' mark that usually hurts your score more than a paid‑in‑full entry, the unpaid portion may be treated as taxable income (see IRS guidance on canceled debts), and some collectors won't remove a tradeline even after payment. If you can, validate the debt first and compare options - full payoff, written settlement, dispute, or trusted credit‑repair/counseling - then choose the path that minimizes long‑term credit harm while solving the immediate problem.
Can AmerAssist Sue Me for Debt or Arrest Me if I Don't Respond?
Yes - AmerAssist can sue you in civil court if you ignore the debt, but failing to pay a consumer debt does not lead to arrest for the debt itself.
Lawsuits are commonly filed about 6–12 months after an account is assigned to collections or repeated collection attempts fail. If you're served, do not ignore the summons. You can defend by disputing ownership, challenging proper venue, or asserting the statute of limitations. Acting to defend works: studies show roughly a 70% success rate when defendants properly challenge suits or get default judgments reopened. Start with this guide on being sued by a debt collector for clear next steps.
Practically: file an answer by the court deadline, request written debt validation, and consult a consumer attorney or legal aid. Ignore mail at your peril - a judgment can lead to wage garnishment, bank levies, or liens, so respond promptly.
What legal actions can I take if Amerassist violates debt collection laws?
You can stop illegal collection tactics and recover money by documenting violations, filing regulatory complaints, and suing AmerAssist under federal and state consumer‑protection laws.
Start by preserving everything: call logs, dates, texts, letters, account numbers, photos, credit reports and any recordings (note state recording laws). Send a written debt‑validation request and a cease‑and‑desist by certified mail and keep the receipts; this creates a timeline courts like. Check your state's statute of limitations so you don't accidentally revive time‑barred debt by admitting it.
If AmerAssist broke the law you can file administrative complaints (CFPB/FTC), bring a state attorney general complaint, or sue. File a complaint online - file a CFPB complaint - and consider small claims court (many validated cases succeed - roughly an 80% win rate when evidence is clear). For bigger claims, the FDCPA allows statutory damages (up to $1,000), recovery of actual damages, and attorney's fees; state statutes may add penalties and injunctive relief.
Practical next steps: draft a short demand letter, mail it certified, preserve digital evidence, take screenshots, and calendar deadlines. If damages are modest, file pro se in small claims; if larger or complex, consult a consumer‑law attorney (many work on contingency or will evaluate for free). Don't make voluntary payments or admit the debt until you understand the statute of limitations and legal exposure.
Can I Escape Amerassist Without Paying Their Alleged Debt?
Yes - in limited, specific cases you can avoid paying a collector like AmerAssist: if the debt is invalid, time‑barred (statute of limitations expired), or legally discharged in bankruptcy. (consumerfinance.gov)
- Dispute/validate: send a written debt‑validation request (certified mail). Don't admit or pay until they prove the debt. (consumerfinance.gov)
- Time‑barred debt: collectors may still contact you, but they can't lawfully sue once the statute of limitations has passed - and some actions (payments/acknowledgement) can restart the clock. Check your state law before replying. (consumerfinance.gov)
- Bankruptcy discharge: a valid discharge bars collection; if a collector persists you can enforce the discharge in court. (consumerfinance.gov)
- Errors and misreports are common; challenge inaccurate listings because many consumers find mistakes on their reports - over one‑third of consumers found errors. Professional help (consumer‑attorney or accredited credit specialist) can uncover misreporting or paperwork gaps. (consumerreports.org)
Act fast: get your free credit reports, send a validation letter by certified mail, and consider consulting a consumer‑rights attorney if the collector won't verify, sues improperly, or violates collection laws - small steps often stop harassment and reveal the path to legally avoid payment. (consumerfinance.gov)
Should I choose credit repair over paying Amerassist directly?
Yes - if the AmerAssist entry is wrong, unverifiable, or legally challengeable, start with dispute/credit-repair before paying.
Repairing targets the root problem: disputes can force bureaus and collectors to validate or remove bad tradelines. Studies show valid dispute strategies (and professional repair help) have removed damaging items and boosted scores by roughly 50–100 points in months for many consumers, while paying usually posts as 'settled/paid' and often hurts your score short‑term.
Consider these decision factors before handing over cash:
- Accuracy of the account on your credit reports.
- Whether AmerAssist provided timely debt validation.
- Statute‑of‑limitations or time‑barred status.
- Your ability to document ownership, payments, or identity errors.
- Cost and track record of a reputable repair firm versus DIY disputes.
- Risk of re‑aging, duplicate reporting, or improper collection tactics that firms can catch.
Actionable next steps: pull all three reports, send a written validation request to AmerAssist, file bureau disputes for any errors, and ask for a written pay‑for‑delete before paying. If the debt is clearly valid and you need to resolve it fast, negotiate settlement terms in writing (get exact reporting language). If you're unsure, consult a consumer‑credit expert or consumer‑protection attorney to choose the fastest, least‑damaging path.
If your goal is score repair and the entry is contestable, prioritize disputes/repair; if it's valid and time‑sensitive or you must stop collection activity immediately, negotiate - just always get written proof of the agreement and how it will be reported.
You Don’t Have to Let AmerAssist Hurt Your Credit Score
If AmerAssist is showing up on your credit report, it could be dragging your score down - especially if it's inaccurate. Call us for a free report review, where we'll identify potential errors, dispute them, and help you work toward a cleaner credit file.9 Experts Available Right Now
54 agents currently helping others with their credit