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#1 Way to Remove 'Action Professionals' (Hurting Your Score)

Last updated 08/30/25 by
The Credit People
Fact checked by
Ashleigh S.
Quick Answer

Action Professionals is a debt collector, and if they're on your credit report, you likely have a collection account lowering your score.

You can try disputing it with the credit bureaus or paying it off yourself — but both could potentially backfire or worsen your score if mishandled.

Before doing anything, call us; we've spent 20+ years helping people like you by pulling all three credit reports, analyzing them completely, and building a clear, stress-free game plan to fix your score.

You May Be Able to Remove 'Action Professionals' From Your Report

Action Professionals' could be dragging down your credit score unfairly. Call now for a free credit report review - let's see what's hurting your score, dispute any inaccuracies, and help clear the path to better credit.

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Why is Action Professionals calling me?

Most calls mean a collector believes you owe a past‑due account, but they can also stem from purchased/assigned debts, skip‑tracing or wrong‑number recycling, credit‑report disputes, or identity‑theft flags.

Stay calm, do not confirm identity or ownership, and never give payment, SSN, or DOB over the phone; instead note the call time, caller name and ID, caller number, and any account reference they give so you can verify later.

Ask the caller for their full company name, mailing address, and to mail written validation listing the original creditor, amount, and date of default; refuse to discuss details until you've pulled your current credit report and matched the tradeline.

If anything is unclear, request everything in writing and consider sending a certified debt‑validation or dispute letter. For basic rights and model validation language see CFPB debt collection basics: https://www.consumerfinance.gov/consumer-tools/debt-collection/.

Which debt types does Action Professionals typically collect?

Action Professionals most commonly pursues charged-off and past-due consumer accounts, meaning old credit-card balances, loans, medical bills and similar unpaid obligations.

Common accounts they handle, plus why proofs and timelines differ:

  • Credit card charged-off balances (bank/card issuer statements matter)
  • Personal installment loans (notes and payment history)
  • Auto deficiency balances after repossession (title/deficiency calc)
  • Medical bills and hospital collections (itemized billing is key)
  • Utilities and telecom past-due accounts (service records)
  • Retail accounts and buy-now-pay-later (BNPL) defaults (merchant records)
  • Charged-off bank accounts and overdrafts (bank statements)
  • Private student loans in default (loan contracts or assignments)

Documentation standards vary: medical claims need itemized bills, cards require charge-off/account statements, loans rest on promissory notes.

Statute-of-limitations differs by state and debt type, so age matters. Assignment versus purchase changes what a collector must prove, either a clear chain of assignment or a bill of sale. Before you respond, verify the account type, who legally owns the debt now, and the date of first delinquency on your credit report so you know what to dispute, validate, or negotiate.

Is Action Professionals Legit or a Scam? How to Tell

Action Professionals can be legitimate, but treat every contact as unverified until you prove authenticity and get validation first.

  • Verify they sent a written notice within five days (required by law).
  • Confirm the company on your state business registry and check its BBB profile.
  • Compare caller ID and any phones they give to official numbers found online.
  • Demand a mailed street address, not just an email or P.O. box.
  • Never pay with gift cards, wire transfers, or crypto, those are red flags.

Even legitimate collectors sometimes misstate balances, dates, or ownership, so always demand validation in writing and use your 30-day dispute right.

See the FDCPA debt validation rule (https://www.govinfo.gov/content/pkg/USCODE-2011-title15/pdf/USCODE-2011…) for the five-day notice and your dispute timeline, and consult the CFPB guide to spotting fake collectors (https://www.consumerfinance.gov/ask-cfpb/how-can-i-tell-whether-a-debt-…) for fraud warning signs and next steps before you respond or pay.

Official Action Professionals Contact Details (Phone & Address)

Always verify the collector's phone and mailing address from their written notice and state filings before you call or pay.

Rely only on the contact shown on the mailed notice or the company's official website (think of it as checking ID), then confirm the registered business and address via state corporate records and the Better Business Bureau.

Use state business search portals (https://www.irs.gov/businesses/small-businesses-self-employed/state-gov…) and BBB business search (https://www.bbb.org/) to confirm listings.

For disputes or validation, send a dated letter by certified mail, return receipt requested, keep copies, and log every call with name, date, time, and summary.

Never give bank, Social Security, or full account numbers by phone. Placeholder contacts, verify first: Phone: (XXX) XXX-XXXX, Address: 1234 Main St, City, ST 00000, always match these to the written notice and official filings before acting.

What Are My FDCPA Rights When Contacting Action Professionals?

You have strong federal protections that limit what a collector can do, force them to prove a debt if you ask, and let you make them stop contacting you. (CFPB debt collection overview)

Know the basics:

  • No harassment or false threats (no abusive language, repeated calls to annoy you)
  • Call-time limits (generally 8am–9pm local)
  • No third-party disclosure (they can't discuss your debt with friends or post on social media)
  • Right to request validation (you can demand proof and dispute within 30 days)
  • Right to cease (a written 'stop' forces most collectors to stop contacting you)

Regulation F (effective Nov 30, 2021) added rules on call frequency and what short messages may say. (Regulation F (12 CFR part 1006), FTC debt collection guidance)

Protect yourself: keep every interaction in writing, send a written validation request and a written cease request if desired, note dates/times, and save receipts or voicemails.

For the exact legal text see Regulation F compilation. If a collector breaks these rules, file a complaint with the CFPB or consult an attorney.

How to Request Debt Validation from Action Professionals and What If It's Not Provided?

Send a written validation request within 30 days of the first collection notice demanding proof, and tell them collection must pause until they provide verification.

Write a short, dated letter sent by certified mail, return receipt, so you have proof. Say you are exercising your FDCPA rights, request verification, and refuse verbal-only answers.

A one-sentence script you can use: "Please provide written validation proving you own this debt, including an itemized statement, original creditor, chain of title, and date of first delinquency, and cease collection until you supply it." Include one copy of any ID and note you want mailed documents, not email.

If they respond with inadequate proof or do not respond, file disputes with the three credit bureaus and attach a copy of your validation request; send a formal cease-communication letter if harassment continues.

If bureaus fail to remove unverifiable entries, escalate to your state attorney general, the CFPB, or consider small claims or a consumer attorney for FDCPA violations.

For sample wording and templates see https://www.consumerfinance.gov/consumer-tools/debt-collection/sample-l….

Requested proof to demand:

  • Itemized account statement and balance
  • Name of the original creditor
  • Chain of title or assignment history
  • Date of first delinquency (DOS)
  • Copy of the signed contract or charge-off document
  • Proof the collector has legal authority to collect
Pro Tip

Let Action Professionals send the first required written notice, then right away mail them - certified mail, return-receipt - a short letter asking for proof they actually own this specific debt before you decide what to do next.

How do I remove debt from Action Professionals that's not mine?

If a collection from Action Professionals isn't yours, do not pay it; treat it as a potential mixed-file or identity-theft issue and force proof or removal immediately.

Place an initial fraud alert or freeze with the three credit bureaus. If identity theft is suspected, file an identity-theft report at https://www.identitytheft.gov/ and follow the recovery plan.

Documents to include:

  • Government photo ID (passport or driver's license).
  • Current credit reports showing the Action Professionals tradeline.
  • All collection letters, notices, and call logs.
  • Police report or FTC identity-theft affidavit.
  • Any proof of non-liability (billing statements, employment records, alternate SSN evidence).
  • Certified-mail receipts and prior correspondence with the collector.

Send a written dispute and a debt-validation request to Action Professionals and to each credit bureau by certified mail, include copies of the documents above, and demand deletion of any tradeline that cannot be substantiated.

Do not pay or provide bank or card info while the dispute/ID-theft investigation is open; use CFPB dispute guidance at https://www.consumerfinance.gov/ask-cfpb/how-do-i-dispute-an-error-on-m… for wording and process.

Keep meticulous records. Escalate to your state attorney general or a consumer attorney if the collector fails to validate or remove the account, and respond to any lawsuit promptly.

Persistence plus documented proof is how you get false debts removed.

Can Action Professionals contact me at work, via social media, after hours, or through my friends/family?

Short answer: Action Professionals can contact you only within tight federal limits, so they cannot freely call you at work, spam your social accounts, or quiz friends and family about your debt without running into FDCPA and CFPB rules.

(they may call third parties only to obtain your location, and communications must stay within permitted hours, generally 8:00 a.m. to 9:00 p.m. local time).

  • Work: If your employer forbids collection calls, collectors must stop calling your workplace; send a written "stop calling at work" notice and keep proof.
  • Social/electronic: DMs, texts, and social posts are regulated, must avoid public disclosures about your debt, and collectors must follow content/consent rules; send a written "stop electronic messages" notice and save screenshots and headers.
  • Third parties (friends/family): Contact is allowed only to obtain your location information, not to discuss debt details or embarrass you; note names, dates, and what was said.
  • Hours: Calls are generally limited to 8 a.m.–9 p.m. local time unless you agree otherwise; after-hours contacts are violations, document them.

Document every contact, send written stop notices, and if violations continue file complaints or consult an attorney.

See CFPB Regulation F communications rules (https://www.consumerfinance.gov/rules-policy/regulations/1006/6/) for specifics.

How do I stop Action Professionals from harassing me or engaging in abusive, unfair practices?

Stop the harassment by cutting off oral contact and forcing written-only communication.

Document everything and invoke your FDCPA rights right away.

  • Switch to written-only contact: send a certified letter stating you accept only written notices and give a mailing address.
  • Send a cease-communication or limited-contact letter, delivered certified with return receipt, specifying permitted contact (if any).
  • Request debt validation in writing and immediately dispute any account that is not yours.
  • Record call logs and save voicemails, screenshots of texts/social posts, note dates/times/caller IDs, and keep originals like envelopes and notices.
  • Preserve certified-mail receipts, delivery slips, and all correspondence as chronological evidence.
  • If abuse continues, escalate: file regulator complaints and prepare a demand or lawsuit for FDCPA violations to pursue statutory damages and attorney fees.

If behavior persists, file with the CFPB via submitting a CFPB complaint (https://www.consumerfinance.gov/complaint/) and your state attorney general, attaching certified-mail receipts, logs, voicemails, and preserved envelopes.

FDCPA violations can yield statutory damages and fees, so documentation is essential, and consult a consumer attorney before suing.

Red Flags to Watch For

Red Flag 1: If the caller refuses to mail you proof that they own the debt, hang up and don't discuss a payment.
Red Flag 2: A notice that lists a P.O. box instead of a real street address is a common sign of a shady claim.
Red Flag 3: Any push to pay the same day by gift card or wire transfer is almost always a trick.
Red Flag 4: If Action Professionals can't or won't send you an itemized bill from the original doctor, bank, or store, the amount might be padded.
Red Flag 5: When their name shows big error rates on your credit report but few valid records, you have good reason to dispute before paying.

Can Action Professionals add interest, fees, or charges to the original debt?

Usually not, they may only add interest, fees, or other charges if your original agreement allows those add-ons or state law expressly permits them.

Demand a itemized accounting from the date of charge-off forward, then compare each line to your original contract and billing statements to confirm contract authority.

If amounts appear after charge-off that your contract or state law does not authorize, dispute them in writing and refuse to pay unauthorized charges.

Some states cap or ban post-charge-off fees and interest, so check local law or ask your state attorney general.

Do not accept oral promises, get every change in writing before paying or settling, and keep copies of letters, dates, and any proofs they send.

If the collector persists with extra charges you did not authorize, send a written dispute and consider filing a complaint with your state regulator or the Consumer Financial Protection Bureau and, if needed, consult a consumer attorney.

Can Action Professionals garnish wages, benefits, or freeze bank accounts without notice?

Usually no: a collection agency like Action Professionals generally cannot garnish your wages, grab benefits, or freeze your bank account without first getting a court judgment, with narrow exceptions for federal student loans, taxes, and child support where different rules apply.

The typical path is creditor sues you, the court enters a judgment if the creditor wins or you don't respond, then the creditor uses post‑judgment tools such as wage garnishment, bank garnishment, or liens; some states allow limited pre‑judgment actions in special cases.

Federal and state laws also protect portions of wages and many benefits, and you can claim exemptions to stop garnishment.

For a clear primer on wage garnishment rules see CFPB overview of wage garnishment https://www.consumerfinance.gov/ask-cfpb/what-is-wage-garnishment-en-15….

Practical next steps: watch your court mail, never ignore a summons, respond or dispute the suit, ask the court to apply exemptions, and seek free legal aid or a consumer attorney if garnishment papers arrive.

If a bank account is frozen or you receive garnishment paperwork, demand proof of a judgment and file an exemption or motion to quash immediately to protect exempt funds.

What Are Action Professionals's BBB Ratings and Complaint Records?

You can confirm Action Professionals' BBB rating and complaint record yourself by viewing their BBB profile and searching the CFPB complaint database.

When you check, focus on these items:

  • BBB rating, accreditation status, and total complaint count, closed versus open.
  • Common complaint themes, for example verification refusals, frequent calls, or credit-reporting disputes.
  • Company responses and resolution rate, plus average response time.
  • Date distribution and complaint volume, to spot recent spikes or long-standing patterns.
  • Exact details cited in complaints, use account numbers, dates, and quoted language to strengthen your validation or dispute letters.
  • Cross-check entries in the Action Professionals' BBB profile (https://www.bbb.org/) and the CFPB consumer complaint database (https://www.consumerfinance.gov/data-research/consumer-complaints/consu…) for consistency.
  • If you find verification failures or false reporting, reference those specific failures verbatim when demanding validation or filing disputes with credit bureaus.
Key Takeaways

Key Takeaway 1: The first move is to treat the call as unverified - do not confirm your identity, pay, or share any details by phone.
Key Takeaway 2: Within 24 hours, pull your credit reports and note the exact account, balance, and first-delinquent date before they send written proof.
Key Takeaway 3: Send a simple, dated validation letter by certified mail within 30 days, asking for the original creditor, balance breakdown, and chain of ownership.
Key Takeaway 4: If the paperwork that comes back is thin or wrong, file an online dispute with each bureau and keep your certified-mail receipts.
Key Takeaway 5: You can hand all those papers to us at The Credit People and we'll pull, read, and explain your full report with a no-stress game-plan.

Class-Action Lawsuits and Settlements Involving Action Professionals

Class actions against Action Professionals are group lawsuits that can produce settlements (cash, fee waivers, injunctive changes).

They rarely erase every individual account automatically, so you must watch deadlines and act to protect your rights.

To find past or pending suits, search federal dockets on PACER federal court database (https://pacer.uscourts.gov/).

Check your state trial court online, watch news releases and law firm notices, and monitor settlement administrator pages or creditor websites for claim forms.

Participating means following the settlement process: note opt-in or opt-out windows, submit a written claim by the claims deadline (or opt out if you want to pursue your own suit), and provide required documentation.

Typical relief is modest (cash, billing corrections, limited injunctive relief), so file precisely and early to avoid losing benefits.

Remember a class win fixes systemic practices but may not resolve your specific balance or credit report entry.

Opting out preserves your right to sue individually, and if the settlement seems insufficient you should preserve records, dispute credit reports separately, or consult a consumer attorney or legal aid before deadlines expire.

Steps to Take Upon Receiving a Action Professionals Collection Notice

Act immediately: document the notice, verify the debt details, demand validation within 30 days, and pause payments until the collector proves the debt.

Day 1 to 3: date-stamp the letter you write and keep a scanned copy. Compare the collector's account number, balance, and creditor name to your records and your credit report.

Calendar the 30-day validation window from the notice receipt date. Draft a validation request asking for the original creditor, full balance breakdown, and proof you owe it; sign and send by certified mail, return receipt requested. Save the signed receipt and the envelope for postmark proof. Do not make payments or admit the debt beyond requesting validation, doing so can affect your rights.

Keep a simple contact log, noting date/time, method, person spoken to, and brief notes; keep all correspondence and scans.

If validation is not provided, dispute inaccuracies with the credit bureaus and file a complaint with the CFPB or your state attorney general; consult a debt attorney for wrongful threats or suits.

  • Date-stamp your letter and scan it
  • Compare amounts and account numbers to records and credit report
  • Calendar the 30-day validation window (from receipt)
  • Send validation request via certified mail, return receipt requested
  • Pause any payment decisions until documentation is reviewed
  • Save envelopes, return receipts, and postmarks as proof
  • Create a contact log with date/time, rep name, method, and notes
  • Keep copies; if no validation, dispute with bureaus and escalate to CFPB/state AG or an attorney

What if I ignore Action Professionals's communications or can’t pay my debt?

If you ignore Action Professionals or can't pay, the debt usually won't go away and collectors can keep contacting you, report the account, or escalate to legal action.

Expect repeated calls and letters; if the collector furnishes to credit bureaus the account can appear on your report and harm your score, typically for up to seven years from the original delinquency.

Accounts are often resold or referred to law firms, and a collector can sue before the statute of limitations expires; if they win, a judgment can lead to wage garnishment or bank levies.

They cannot arrest you for debt - check your state's limitations period to know your exposure.

If payment is impossible, first request written validation, then send a hardship letter and ask for a written repayment plan or a settlement offer; consider nonprofit credit counseling.

Be cautious with time‑barred debt, because acknowledging it or making even a partial payment can, in some states, restart the clock and 'revive' the obligation.

Keep all communications in writing, document calls and dates, get any agreement signed, and consult a consumer attorney if you're sued; for practical templates and federal guidance see CFPB hardship and repayment resources: https://www.consumerfinance.gov/consumer-tools/debt-collection/.

Is negotiating a lower amount with Action Professionals a bad idea?

Negotiating for less can be a good move, but only when done carefully to avoid credit, tax, and legal surprises.

Validate first. Don't agree to a deal until the collector proves the debt in writing. Verify account details, chain of ownership, and the precise balance. Explore disputes and deletion routes first, because successful validation or a credit bureau deletion can remove the entry entirely and beat a settlement.

Avoid same-day phone payments; verbal promises disappear. Get a written offer before you pay.

Get it in writing. Any settlement must state the exact amount, payment deadline, that the account will be marked (or removed) on credit reports, and that the balance is released in full on receipt of payment. Factor in tax consequences, because forgiven debt may be taxable as cancellation-of-debt income.

Also weigh credit impact, since 'settled for less' often stays on your file and can hurt score more than a clean deletion. After you pay, secure a receipt and a release letter. If terms change, stop and demand a new written agreement before sending money.

Can Action Professionals Sue Me for Debt or Arrest Me if I Don't Respond?

You cannot be put in debtor's prison or arrested simply for not replying, but a collector can sue you in civil court if the claim is within the statute of limitations and they can prove standing.

  • If you are served, do not ignore it, file a written answer by the deadline on the summons (missing it risks a default judgment).
  • Gather evidence: account statements, payment records, ID, and correspondence.
  • Demand validation and use discovery to request chain of title, assignment, and the original contract.
  • Common defenses: lack of standing, statute of limitations (time-barred), mistaken identity, prior payment, or improper service.
  • Preserve call logs, messages, and any harassment; consider filing FDCPA claims if applicable.
  • Attend hearings, file motions (dismiss, more definite statement), and consider negotiated settlement only in writing; consult an attorney or legal aid early.

Arrest threats are illegal and mere threats are a red flag; a court must order remedies like wage garnishment or bank levy after a successful suit.

For practical defense guidance see the NCLC consumer defense overview: https://www.nclc.org/for-consumers/.

What legal actions can I take if Action Professionals violates debt collection laws?

If Action Professionals breaks debt-collection law, you can force compliance, report them, and sue for statutory and actual damages under the FDCPA.

  • Send a dated, certified demand letter listing the specific violations, demand written validation or cessation, and state you will pursue remedies if they do not comply.
  • File complaints with federal agencies and your state attorney general, using the CFPB consumer complaint portal (https://www.consumerfinance.gov/complaint/) and the FTC fraud complaint portal (https://reportfraud.ftc.gov/), and ask the AG to investigate.
  • Consider a private FDCPA suit seeking statutory damages (up to $1,000), actual damages, and attorney's fees, or file in small claims for smaller losses.

Preserve everything: call logs, dates, names, copies of letters, screenshots, and recordings where legal.

FDCPA claims must generally be filed within one year of the violation, so act fast. Many attorneys handle FDCPA cases on contingency or will give a free consult; legal aid may help if you have low income.

  • Immediate practical steps: document every contact, send the certified demand/validation request, submit CFPB/FTC/AG complaints, and consult an FDCPA attorney or prepare a small-claims filing.

Can I Escape Action Professionals Without Paying Their Alleged Debt?

You can't lawfully vanish to avoid a collector, but you can often avoid paying if the account is unverified, inaccurate, time-barred, or removed after a proper dispute.

Do not try to evade; ignoring collectors can lead to lawsuits, garnishments, or default judgments, so use lawful paths only.

Demand written validation within 30 days, dispute incorrect entries with the credit bureaus, assert the statute of limitations when appropriate, and send a written cease-communication request if you're harassed;

negotiate only after the collector produces documentation.

Beware debt-relief scams that promise to erase legitimate debt.

Pull your credit reports, document every contact, send certified letters for validation or dispute.

and if sued respond promptly or consult an attorney.

For clear templates and federal rights explained simply, see CFPB debt collection resources https://www.consumerfinance.gov/consumer-tools/debt-collection/

which will help you validate claims, identify time-barred accounts, and take the next lawful steps.

Should I choose credit repair over paying Action Professionals directly?

If Action Professionals' listing looks shaky or lacks clear documentation, pursue credit repair first.

If the debt is clearly valid, recent, and you need collections to stop immediately, validate then pay with a written agreement.

Paying often stops collection calls, and a timely payoff can prevent new damage, but payment rarely erases the tradeline by itself and settled or paid collections can still appear on reports.

Always request written debt validation, get any payoff or settlement terms in writing, and never pay without knowing whether the account is accurate, the balance is correct, and a written agreement covers any promises about reporting.

Credit repair (or a neutral report review) targets accuracy, missing proof, and improper reporting, using FCRA/FDCPA disputes and documentation demands to force removals when items are unverifiable.

If records are weak, dispute and validation usually give you more leverage than a blind payoff.

If records are solid and the account is current or recently delinquent, a budgeted payoff after validation is usually the faster, simpler fix.

You May Be Able to Remove 'Action Professionals' From Your Report

Action Professionals' could be dragging down your credit score unfairly. Call now for a free credit report review - let's see what's hurting your score, dispute any inaccuracies, and help clear the path to better credit.

Call 866-382-3410

 9 Experts Available Right Now

54 agents currently helping others with their credit