Why Did My Credit Score Drop 11 Points? (Top Causes Explained)
Written, Reviewed and Fact-Checked by The Credit People
Credit score dropped 11 points? Likely from a late payment, credit utilization spike, or closed account shortening history. Hard inquiries or losing authorized user status also cause small drops. Check all three credit reports for errors or changes-most drops are fixable. Act fast to dispute mistakes or adjust habits.
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Missed Or Late Payment?
Missed or late payments hurt your credit score because lenders see them as red flags. Even one late payment can drop your score by up to 100+ points, depending on how recent and severe it is. Payments 30+ days late get reported to credit bureaus, and the later they are, the worse the damage. If it’s a one-time slip-up, call your creditor ASAP - some waive the first late fee or withhold reporting if you pay fast. But if it’s a habit, expect compounding hits to your score.
Set up autopay for at least the minimum payment to avoid forgetfulness. If money’s tight, prioritize payments on accounts reporting to credit bureaus (like credit cards and loans). Dispute errors if your report wrongly shows a missed payment - credit bureaus must correct mistakes. For deeper dives, check closed account impact or credit utilization spike, since those often pair with late payments.
Recent Hard Inquiry?
A recent hard inquiry likely caused your credit score to drop. When a lender checks your credit for a loan, credit card, or other application, it leaves a "hard pull" on your report. This can ding your score by 5–10 points, though it’s usually temporary. The impact fades after a few months, and it’ll vanish entirely after a year.
Not all inquiries hurt equally. If you’re rate shopping for a mortgage, auto loan, or student loan, multiple inquiries within 14–45 days (depending on the scoring model) count as one. But random credit card applications? Each one tacks on a separate hit. Pro tip: Space out applications to minimize damage.
Check your report for unexpected inquiries - they could signal fraud. If you spot one, dispute it immediately. Otherwise, just wait it out. Your score will bounce back. For more on recovery, see credit utilization spike.
Credit Utilization Spike
A credit utilization spike happens when you suddenly use more of your available credit - and it can tank your score fast. Your credit utilization ratio (the percentage of your total credit limit you’re using) is a huge factor in your score, second only to payment history. If you max out a card or charge a big expense, even temporarily, your score might drop 10-30 points overnight.
Here’s why it stings:
- Over 30% utilization hurts. Even a single card crossing this threshold can drag your score down.
- High overall utilization compounds the damage. If your total balances jump from 10% to 50% of your combined limits, expect a bigger hit.
- Recent activity weighs heavily. Scoring models prioritize your latest reported balances, so a sudden spike stands out.
Fix it by paying down balances ASAP or asking for a credit limit increase (but don’t spend the new limit!). Check credit limit decreased if your issuer slashed your limit unexpectedly - that’ll crank up your utilization too.
Closed Account Impact
Closing an account can ding your credit score, but how much depends on the type of account and your overall credit profile. If it’s a credit card, your credit utilization ratio - how much credit you’re using versus what’s available - could spike overnight. That’s because closing the account removes its limit from your total available credit. Even if you owe the same amount, a higher ratio (like going from 10% to 30%) can drop your score. For installment loans (like a car loan), closing them after paying them off usually doesn’t hurt much, but it might shorten your credit history if it was one of your oldest accounts.
Your credit mix - the variety of accounts you have - also takes a hit if you close an account that diversifies your profile. Lenders like seeing a healthy mix of credit cards, loans, and mortgages. Losing one type can make you look less experienced with credit. And if the closed account was your oldest? Oof. Credit scoring models love longevity, so losing your “senior” account can knock points off, especially if your remaining accounts are newer. This is why the oldest account dropped off section ties in closely here.
The good news? The impact isn’t permanent. Scores bounce back as your other accounts age and you keep balances low. Focus on keeping utilization below 30%, and avoid closing multiple accounts at once. If you’re worried about annual fees, call your issuer - they might downgrade the card instead of closing it. Small moves like this keep your score stable. Next, check if a recent hard inquiry or new account opened recently added to the drop.
New Account Opened Recently
Opening a new account can drop your credit score by 5-10 points, maybe more. It’s normal, but annoying. Here’s why it happens and what you can do.
First, lenders run a hard inquiry when you apply - that’s an instant 1-5 point ding.
Then, your "average account age" takes a hit because the new account lowers it. Shorter credit history = riskier to lenders.
If it’s a credit card, your credit utilization might spike if you max it out (keep it under 30% to avoid this).
Also, new accounts lack payment history, so they’re a wildcard for scoring models.
Don’t panic. The drop is temporary if you manage the account well.
Pay on time, keep balances low, and avoid opening multiple accounts at once.
If you’re rate shopping for a mortgage or auto loan, multiple hard inquiries within 14-45 days often count as one.
Check credit utilization spike for more on balancing limits.
Oldest Account Dropped Off
If your oldest account dropped off your credit report, your score likely took a hit because it shortened your credit history - FICO weights this heavily. Closed accounts typically fall off after 10 years, but if this was a long-standing card, losing it reduces your average account age. Check your credit report for errors; sometimes accounts vanish accidentally. Rebuilding? Focus on keeping other accounts open. Next, review Credit Utilization Spike to see if that’s compounding the issue.
Credit Limit Decreased
Your credit limit decreased because your card issuer sees higher risk in your account. This usually happens when you miss payments, carry high balances, or show signs of financial stress. Even if you’ve been responsible, broader economic shifts or issuer policy changes can trigger cuts.
Common reasons include a drop in credit score, reduced income reported on your application, or inactivity on the card. Issuers also lower limits if they notice rising debt elsewhere - like maxed-out cards or new loans. Check your credit report for errors (see 3 common credit report errors) or sudden changes. A lower limit hurts your credit utilization ratio, which can tank your score fast.
Call your issuer and ask why. Sometimes, they’ll reverse it if you’ve improved your finances. Keep balances low and pay on time to avoid future cuts. If this hit your score, focus on credit utilization spike next.
1 Small Collection Account Added
A single small collection account added to your report can drop your score by 11 points or more, even if the debt is tiny. Collections hurt because they signal you didn’t pay a bill, and credit scoring models treat them as major red flags. The impact depends on your current score - higher scores drop harder, while lower ones might not budge as much. But here’s the kicker: it doesn’t matter if the debt is $50 or $500. The damage comes from the "collection" label itself, not the amount.
You can fight back. Dispute errors (check 3 common credit report errors for how-to). If it’s legit, pay or settle it - some newer scoring models ignore paid collections. The stain stays for 7 years, but the sting lessens over time. Keep other credit habits flawless to offset the hit.
Authorized User Status Removed
Losing authorized user status can drop your credit score, especially if that account had a long history or low utilization. When you’re removed, the card’s entire payment history and credit limit vanish from your report - poof - like they never existed. This hurts most if the account was old (goodbye, age boost) or carried a high limit (hello, higher utilization). For example, if that card was 30% of your available credit, your utilization could spike overnight, dragging your score down. The drop might be small (a few points) or harsh (50+ points), depending on what else is in your file. Check your credit report to confirm the removal - sometimes it’s a mistake (see 3 common credit report errors). Rebuilding? Focus on your own accounts, pay on time, and keep utilization low.
3 Common Credit Report Errors
Mistakes on your credit report happen way more often than you’d think - and they can tank your score fast. The first big one? Incorrect personal info (like wrong names, addresses, or SSN digits). It sounds small, but mix-ups like this can accidentally tie you to someone else’s bad debt or hide your real credit history. Always double-check the basics - it’s the easiest fix.
Next up: accounts that aren’t yours. Maybe a lender misreported a loan, or worse, it’s fraud. Either way, an unfamiliar account dragging down your score needs immediate action. Dispute it with the credit bureau ASAP - they’re required to investigate. Pro tip: Pull reports from all three bureaus (Equifax, Experian, TransUnion) since errors don’t always show up everywhere.
Finally, watch for outdated negative marks. Late payments or collections should drop off after seven years, but sometimes they linger like bad houseguests. If you spot old drama still haunting your report, demand proof of the debt’s validity. No proof? It’s gone. For more on sneaky score-killers, check out identity theft or fraud alert.
Identity Theft Or Fraud Alert
A fraud alert or identity theft issue can drop your credit score because it signals risk to lenders. When you place a fraud alert on your credit report (or worse, someone else does it fraudulently), it forces creditors to verify your identity before approving new credit. This extra scrutiny can spook lenders, making them hesitant - which might temporarily ding your score. Fraud alerts last a year (or seven for extended ones), and while they’re meant to protect you, they can backfire if lenders misinterpret the risk.
Here’s how it works: Fraud alerts appear when someone (you or a thief) reports suspicious activity. They don’t hurt your score directly, but the ripple effects might. For example, if a thief opens accounts in your name and maxes them out, your utilization skyrockets - a major score killer. Or, if you freeze your credit to stop further damage, legitimate applications (like a car loan) get delayed, which can mess with your plans. Always check your report for unknown accounts or inquiries - these are red flags.
Act fast if you spot fraud. Dispute errors, freeze your credit, and file a police report. The sooner you clean it up, the less it’ll tank your score. For deeper dives, check common credit report errors - some overlap here.
Mortgage Or Auto Loan Rate Shopping
Shopping for mortgage or auto loan rates can ding your credit score - but it’s often worth it. When lenders check your credit (a "hard inquiry"), it typically drops your score by 1-5 points per pull. The good news? Credit bureaus usually treat multiple inquiries for the same loan type within 14-45 days as a single hit, so rate shopping smartly minimizes damage.
Focus your search within a tight window (14 days is safest) and compare at least 3-5 lenders. Online prequalification tools often use soft pulls (no score impact), but final applications will trigger hard inquiries. Pro tip: Auto loan inquiries might bundle for 14 days, while mortgages get up to 45 - confirm with lenders upfront.
Your score will bounce back in a few months, and snagging the best rate saves thousands. If you’re puzzled by a bigger drop, check recent hard inquiry?-2 or credit utilization spike-3 for other culprits.
Divorce Or Joint Account Changes
Divorce or joint account changes can tank your credit score fast. If you’re splitting finances, lenders see it as higher risk - especially if accounts are closed, balances shift, or payments slip. Even a joint account you thought was harmless can haunt you if your ex misses payments. The system doesn’t care who’s at fault; it just sees the red flags.
Here’s what to do:
- Freeze joint accounts immediately to prevent new charges or missed payments.
- Remove your name from shared accounts or refinance them solo. This stops their activity from affecting you.
- Check your credit report for errors (like lingering joint debts) and dispute them. A single overlooked account can keep dragging you down.
Act fast. The longer shared accounts stay open, the more damage they can do. If you’re unsure where to start, review credit report errors next - it’s often the cleanup step after a split.

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