US Bank Charge-Off: What Does It Mean & How Should You Respond?
Written, Reviewed and Fact-Checked by The Credit People
A U.S. Bank charge-off occurs after 120-180 days of missed payments, marking your debt as a loss-but you're still legally obligated to pay. It slashes your credit score by 100+ points, stays on your report for seven years, and risks wage garnishment or lawsuits if ignored. Act fast: negotiate a settlement (often 30-60% of the balance), dispute inaccuracies, or pay in full (though the record remains). Pull your credit report immediately-errors occur in 34% of cases-to identify next steps.
Let's fix your credit and raise your score
See how we can improve your credit by 50-100+ pts (average). We'll pull your score + review your credit report over the phone together (100% free).
9 Experts Available Right Now
54 agents currently helping others with their credit
Us Bank Charge-Off Explained
A US Bank charge-off happens when the bank gives up on collecting a debt from you after 120-180 days of missed payments-marking it as a loss on their books. But here’s the kicker: you still owe the money. Imagine your credit card payments stop for six months; the bank finally says, “We’re done trying,” but they’ll sell your debt to collections or sue you. It’s a brutal hit to your credit score and lingers for seven years.
You’re not off the hook. The bank reports the charge-off to credit bureaus, and collectors may come knocking. You can negotiate (see 'can you negotiate with the bank?'), but ignoring it risks lawsuits or wage garnishment. Need to rebuild credit? Start with 'paying off a charged-off account: pros and cons.' Either way, act fast-time doesn’t erase the debt.
What Triggers A Charge-Off?
A charge-off happens when your lender gives up on collecting a debt after you’ve missed payments for too long-usually around 180 days. Think of it like your bank throwing in the towel and marking your account as a loss, but here’s the kicker: you still owe the money. The main triggers?
- Severe delinquency: Missing payments for 6+ months is the big one. Banks typically start the charge-off process after 120–180 days of nonpayment.
- Low recovery odds: If the debt is tiny or you’ve ghosted them, lenders may write it off sooner.
- Account status: Some banks auto-charge-off accounts that hit a certain delinquency threshold, no exceptions.
Timing varies by lender, but once that 180-day mark hits, the clock’s up. Your credit score tanks, and the debt might get sold to collectors (more on that in 'collections vs. charge-off: what’s the difference?'). The good news? You can often negotiate or dispute errors-check 'can you negotiate with the bank?' and 'what if your charge-off is an error?' for next steps. Just don’t ignore it; that leads to worse headaches.
Timeline: Charge-Off Process Step-By-Step
The charge-off process kicks in after you’ve missed payments for 120–180 days, turning your debt into a loss for the bank-but you’re still on the hook. Here’s how it unfolds, step by step.
Phase 1: Delinquency (Days 1–90)
After your first missed payment, the bank marks your account as delinquent. At 30 days late, they’ll report it to credit bureaus, denting your score. By 60–90 days, calls and letters ramp up. Ignoring these? The clock ticks toward charge-off. Check 'what triggers a charge-off?' for red flags.
Phase 2: Charge-Off (Days 120–180)
Around month six, the bank writes off your debt as uncollectible. They’ll close your account and report it as "charged-off" to credit bureaus-a seven-year stain on your report. The debt isn’t gone, though. It’s often sold to collectors, as explained in 'collections vs. charge-off: what’s the difference?'.
Phase 3: Post-Charge-Off (Beyond 180 Days)
Now, collectors take over. They’ll hound you for payment, and if you don’t act, they might sue (check 'statute of limitations'). You can negotiate settlements ('can you negotiate with the bank?'), but tread carefully-settling for less can trigger tax bills.
Act fast: Dispute errors ('what if your charge-off is an error?'), negotiate, or pay to limit damage. Next, see 'impact on your credit score' to gauge the fallout.
Impact On Your Credit Score
A charge-off tanks your credit score-hard. It’s one of the worst hits you can take, dropping your score by 100+ points in some cases. Lenders see it as a glaring red flag, signaling you didn’t repay a debt they expected you to honor. The damage sticks around for seven years, though the impact lessens over time.
Here’s how it breaks down:
- Severity: Charge-offs are worse than late payments. They’re grouped with bankruptcies and repossessions in the "serious delinquency" category.
- Credit utilization: If the charged-off debt was on a credit card, your overall credit utilization spikes (even if the account is closed), further hurting your score.
- Future credit: Getting approved for loans, apartments, or even some jobs gets tougher. Expect higher interest rates or outright denials.
Paying or settling the debt won’t remove the charge-off from your report, but it might help your score slightly (creditors update the status to "paid," which looks marginally better). The real fix? Time and rebuilding credit with positive habits-like on-time payments and low balances. Check out 'paying off a charged-off account: pros and cons' for specifics on whether settling makes sense for you.
Collections Vs. Charge-Off: What’S The Difference?
Collections vs. Charge-Off: The Core Difference
A charge-off happens when your creditor gives up on collecting after 180 days of missed payments and writes the debt off as a loss-but you still owe it. Collections is what comes next: either the original creditor’s internal team or a third-party agency hunts you down for payment. Think of a charge-off like your bank saying, “We’re done,” while collections is them (or someone else) adding, “But pay up anyway.”
How Each Hits Your Wallet and Credit
A charge-off tanks your credit score (think 100+ points) and sticks for seven years, even if you pay later. Collections adds insult to injury: calls, letters, and potential lawsuits. Example: Miss six months of credit card payments? The bank charges it off, then sells it to a collections agency that harasses you for years. Both hurt, but charge-offs are the nuclear option for your credit report.
What to Do Next
You’re still legally on the hook for both. Negotiate a settlement (check 'can you negotiate with the bank?') or dispute errors (see 'what if your charge-off is an error?'). Ignoring either worsens the fallout-collections can sue, and charge-offs haunt future loan applications.
Still Owe The Debt? Here’S The Deal
Yes, you still owe the debt-even after a charge-off. The bank writes it off as a loss, but that doesn’t erase your legal obligation. Creditors or collectors can still come after you, and the debt stays on your credit report for seven years. Ignoring it won’t make it disappear. Check the 'statute of limitations' for your state to see how long they can sue you.
You have options, though. Negotiating a settlement (paying less than you owe) is possible, especially if you’re strapped for cash. Some collectors will take 30–50% just to close the account. But beware: settled debt might count as taxable income. If you can pay in full, do it-it looks better to future lenders. Either way, get any agreement in writing before sending money.
Don’t panic. Focus on damage control. Paying or settling won’t remove the charge-off from your report immediately, but it’ll show as "paid," which helps. If the debt’s old, weigh the pros and cons-sometimes it’s better to let it age off. For next steps, see 'can you negotiate with the bank?' or 'paying off a charged-off account: pros and cons.'
Can You Negotiate With The Bank?
Yes, you can negotiate with the bank-even after a charge-off. Banks often prefer to recover some money rather than none, so they’re usually open to settling for less than the full amount. For example, if you owe $5,000, they might accept $2,500 as a lump sum or a payment plan. The key is to act early, before the debt gets sold to collections, where terms get tougher.
Here’s how to approach it:
- Call the bank’s collections department and ask if they’re open to negotiation. Be polite but firm.
- Offer a realistic lump sum (30–60% of the balance) or a payment plan-backed by what you can actually pay.
- Get any agreement in writing before sending money. No verbal promises.
Banks may also remove the charge-off from your credit report if you pay in full (called a "pay-for-delete"), though this isn’t guaranteed. Check the 'charge-off removed from credit report' section for details. Either way, settling helps avoid lawsuits and stops relentless calls. Just know: settled debts may show as "paid less than agreed" on your credit report, and the IRS could tax forgiven amounts over $600 as income.
Paying Off A Charged-Off Account: Pros And Cons
Paying off a charged-off account can feel like a no-win situation, but it’s not. Here’s the straight talk: Pros:
- Stops collection calls and legal threats. Paying (or settling) closes the debt, ending harassment.
- Looks better to lenders. Some creditors view paid charge-offs more favorably than unpaid ones, even if the mark stays on your report.
- Reduces debt burden. You’re no longer on the hook for the full amount, especially if you negotiate a settlement (see 'can you negotiate with the bank?').
Cons:
- Credit score impact is limited. The charge-off remains for seven years, dragging your score down. Paying doesn’t erase it.
- Tax headaches. Settling for less? The forgiven amount may count as taxable income.
- Revives old debt. Paying resets the clock on the statute of limitations in some states, potentially exposing you to lawsuits.
If you’re deciding, weigh whether the peace of mind is worth the trade-offs. For some, paying is about ethics or future loan applications. For others, it’s smarter to wait it out (check 'statute of limitations: when does debt expire?'). Either way, get any settlement terms in writing.
Charge-Off Removed From Credit Report: Possible?
Yes, a charge-off can sometimes be removed from your credit report, but it’s tough. By law, charge-offs stay for seven years from the first missed payment that led to it. But errors happen, and negotiations rarely work-so you’ve got a few shots.
First, dispute inaccuracies. If the charge-off is wrong (wrong amount, date, or not yours), challenge it with the credit bureaus. They must investigate and fix errors. This is your easiest win. Second, try a "pay-for-delete" deal. Some collectors might remove the charge-off if you pay-but they don’t have to. Get any agreement in writing before paying a dime. Check 'what if your charge-off is an error?' for dispute tips.
Last resort? Wait it out. Seven years feels long, but the impact lessens over time. Paying or settling won’t erase it early, but it updates the status to "paid," which looks slightly better to lenders. Either way, rebuild credit alongside this-healthy accounts dilute the charge-off’s punch.
Statute Of Limitations: When Does Debt Expire?
The statute of limitations on debt determines how long a creditor can sue you for unpaid debt-usually 3–7 years, depending on your state and the debt type. Once it expires, they can’t take legal action, but the debt still exists, and collectors might still harass you. For example, credit card debt often has a 4–6 year limit, while medical debt might be shorter. Check your state’s laws-California gives creditors 4 years, while Ohio allows 6. The clock starts from your last payment or activity on the account, not the charge-off date.
Here’s the catch: even if the statute expires, the debt stays on your credit report for 7 years. Don’t accidentally reset the clock by making a payment or acknowledging the debt-that restarts the timer. If a collector threatens to sue, ask for proof the debt isn’t time-barred. Need specifics? Look up your state’s rules under 'still owe the debt? here’s the deal'. Keep records of all communication, and if sued, show up in court with proof the statute has lapsed.
What If Your Charge-Off Is An Error?
What if your charge-off is an error? Mistakes happen-and if your credit report shows a charge-off you don’t recognize or one that’s incorrect, you can fight it. Banks and credit bureaus aren’t perfect, and errors like mixed-up accounts, paid debts marked as charged-off, or even identity theft can wreck your credit unfairly. Here’s exactly what to do:
- Dispute it immediately with all three credit bureaus (Experian, Equifax, TransUnion) online or by mail. Include copies (not originals!) of proof, like payment records or account statements.
- Contact the original creditor directly. Ask for a formal investigation-they’re required to respond within 30 days. If they confirm the error, demand a correction in writing.
- Escalate if ignored. If the bureaus or creditor drag their feet, file a complaint with the Consumer Financial Protection Bureau.
Time matters. A wrongful charge-off tanks your score and lingers for years, so act fast. Check your credit reports annually (free at AnnualCreditReport.com) to catch other mistakes early.
Still stuck? See 'charge-off removed from credit report: possible?' for next steps. Don’t let their mistake cost you.
What Happens If You Ignore A Charge-Off?
Ignoring a charge-off doesn’t make it disappear-it makes things worse. The bank or a collection agency will keep chasing you for payment, and your credit score will tank, making loans, credit cards, or even renting an apartment harder for years. Worse, they might sue you, leading to wage garnishment or frozen bank accounts.
The charge-off stays on your credit report for seven years, dragging down your score the entire time. Even if the statute of limitations expires (check 'statute of limitations: when does debt expire?'), collectors can still harass you-they just can’t win in court. And if you ignore legal notices, you could lose by default, making the financial hole deeper.
Don’t wait for miracles. Negotiate a settlement (see 'can you negotiate with the bank?') or dispute errors (covered in 'what if your charge-off is an error?'). Action beats regret every time.
Charge-Off On A Joint Account: What Now?
A charge-off on a joint account means both you and the other account holder are equally on the hook for the debt-and it’ll tank both credit scores. First, check if the debt is legit (errors happen!). Then, decide if you’ll pay it off, dispute it, or negotiate a settlement. Either way, act fast-the longer you wait, the worse the damage.
Here’s what to do next:
- Communicate: Talk to the other account holder. Are they willing to split the debt or handle it together?
- Pay or settle: If paying in full isn’t an option, try negotiating a lump-sum settlement (see 'can you negotiate with the bank?'). Get any agreement in writing.
- Monitor credit: Both of you should dispute inaccuracies and track the charge-off’s impact (it stays for seven years). Ignoring it risks lawsuits or endless collections.

"Thank you for the advice. I am very happy with the work you are doing. The credit people have really done an amazing job for me and my wife. I can't thank you enough for taking a special interest in our case like you have. I have received help from at least a half a dozen people over there and everyone has been so nice and helpful. You're a great company."
GUSS K. New Jersey