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Is Credit Repair Legal Or Illegal When Done By Companies?

Last updated 01/09/26 by
The Credit People
Fact checked by
Ashleigh S.
Quick Answer

Do you worry that hiring a credit‑repair firm might put you on the wrong side of the law? Navigating the Credit Repair Organizations Act and ever‑changing state licensing rules can become confusing, and this article will give you the clear checkpoints you need. If you prefer a guaranteed, stress‑free route, our experts with 20+ years of experience could analyze your unique situation, handle the entire process, and map out a legally sound path to a healthier credit profile.

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Is hiring a credit repair company legal for you

You can legally hire a credit repair company if it complies with the Credit Repair Organizations Act (CROA) and your state's laws. CROA (15 U.S.C. §§ 1679 et seq.) regulates companies nationwide, banning deceptive practices, up-front fees before services, and false promises. It requires written contracts with three-day cancellation rights and clear disclosures. State laws add licensing and bonding rules that vary by location.

  • Verify compliance by checking your state attorney general's site or licensing boards for company authorization (no federal CROA registration exists).
  • Ensure the contract discloses all fees payable only after services and your rights.
  • Avoid companies promising quick fixes or disputing accurate information.

What the Credit Repair Organizations Act requires

The Credit Repair Organizations Act (CROA) requires credit repair companies to follow strict rules to protect you. Companies must give you clear written disclosures before you sign any contract. They outline services, costs, and your rights. CROA bans advance fees until services complete. You get a 3-business-day right to cancel for a full refund.

CROA examples include pre-contract notices. You receive a statement on your right to a free annual credit report from bureaus (you obtain it yourself). Contracts detail all terms, including duration and total cost. Companies cannot promise to remove accurate info or make false claims about results.

How state laws can make repair legal or illegal for you

State laws build on the federal Credit Repair Organizations Act (CROA) to make credit repair legal for you if companies comply with registration, bonding, and bans on upfront fees.

You use legal credit repair services in states like California, where companies register with the Department of Justice, post surety bonds, and grant you 5 calendar days to cancel contracts (Civil Code §1789.13). In Florida, you enjoy 3-day cancellation rights aligning with CROA's 3 business days, plus mandatory disclosures. Texas requires bonds under §394.016, ensuring companies deliver promised disputes legally. Compliant firms help you without illegal guarantees.

State laws deem credit repair illegal for you if companies skip registration, demand upfront payments before services, or misrepresent results. You risk scams in non‑compliant states lacking oversight, facing unenforceable contracts or fraud. Violators trigger fines, bans, or lawsuits, protecting you but voiding their services.

What reputable credit repair companies can do for you

Things companies cannot legally promise or do for you

Things companies cannot legally promise or do for you

Under the Credit Repair Organizations Act (CROA), credit repair companies face strict federal limits on promises and actions. You benefit from these protections to avoid scams.

Companies cannot legally:

  • Promise to remove accurate, negative items from your credit reports.
  • Guarantee a specific credit score increase or perfect score.
  • Charge you fees before fully completing promised services.
  • Advise you to lie on credit applications or dispute truthful information.
  • Make false claims about their services or success rates.

Spot these red flags to protect yourself. Reputable firms focus on legal disputes of inaccurate data only.

5 red flags that mean a company may be breaking the law

  • They charge upfront fees before delivering services, violating CROA's advance fee ban.
  • They promise to delete accurate negative items from your credit report.
  • They guarantee specific credit score increases or results.
  • They advise you to create a new credit identity using a new EIN or SSN.
  • They fail to give you a 3-day cancellation right in writing.
Pro Tip

⚡ Before you sign, you can check a credit‑repair company's legality by confirming it's registered with your state attorney‑general or licensing board, has the required surety bond, and doesn't ask for payment up front or promise to erase accurate negative items.

How to verify a company's legitimacy in 4 quick checks

You verify a credit repair company's legitimacy with these 4 quick checks focused on Credit Repair Organizations Act (CROA) compliance and red flags.

  1. Demand no upfront fees. Legitimate companies wait until services complete, per CROA rules. Walk away if they ask for payment first.
  2. Request a written contract. It must detail services, your rights (like 3-day cancellation), and no illegal promises. Review it carefully.
  3. Check reviews and complaints. Search BBB, FTC, and state attorney general sites for patterns. (You spot scams through consistent issues.)
  4. Confirm state registration. Many states require credit repair licenses; verify on official government sites for your area.

When DIY credit repair is the legally safer route for you

You choose **DIY credit repair** as the legally safer route when avoiding credit repair companies that risk violating the **Credit Repair Organizations Act (CROA)**. Companies must comply with CROA's strict rules, like no upfront fees or false promises. You eliminate this risk entirely by handling disputes yourself through free methods like certified mail to bureaus. (Think: Why pay for potential legal headaches?)

Your credit issues suit DIY perfectly if they're simple errors, outdated info, or identifiable inaccuracies under the **Fair Credit Reporting Act (FCRA)**. State laws add company restrictions you bypass alone. You gain full control, track progress via free annualcreditreport.com pulls, and stay compliant without contracts or fees.

Real examples showing legal and illegal credit repair tactics

You see legal credit repair when companies review your reports and dispute verifiable errors under the Fair Credit Reporting Act (FCRA). Illegal tactics violate the Credit Repair Organizations Act (CROA), like demanding upfront fees or guaranteeing score boosts.

Legal Tactics (Compliant with CROA and FCRA):

  • A company analyzes your credit reports, identifies outdated negative items, and guides you to dispute them (bureaus must respond within FCRA's 30-day window).
  • They educate you on adding positive tradelines, such as secured cards, to build history legally.
  • The firm drafts dispute letters you send yourself, avoiding misrepresentation.

Illegal Tactics (CROA Violations):

  • Charging fees before completing promised services.
  • Promising to remove accurate negative items or "fix" bankruptcies.
  • Advising you to create new identities (credit piggybacking fraudulently or using CPNs).

You avoid scams by sticking to compliant services; report violations to the FTC or your state attorney general for protection.

Red Flags to Watch For

🚩 They may ask you to sign a power‑of‑attorney so they can act on your credit file, which could let them make changes you never approved. Watch for any POA request.
🚩 They claim to be bonded but give no bond number or a number that doesn't appear in your state's registry, leaving you unprotected if they fail. Verify the bond details.
🚩 They request your Social Security Number for 'new credit identities' or 'CPNs,' a practice that can lead to identity theft. Never share SSN for such offers.
🚩 Their contract omits a clear three‑business‑day cancellation clause or uses vague language, risking loss of your right to a full refund. Read the cancellation terms carefully.
🚩 They promise to 'negotiate settlements' without explaining they will contact creditors on your behalf, which may bind you to hidden fees or new debt terms. Insist on written details of any settlement.

How to report illegal credit repair and protect your rights

You report illegal credit repair to the FTC and CFPB while protecting your rights under the Credit Repair Organizations Act (CROA). CROA bans upfront fees before services complete, offers a 3-day cancellation right, and prohibits false promises. State laws may add fee limits.

  1. Document all interactions, contracts, payments, and violations like advance fees or guarantees of results.
  2. Demand a refund in writing from the company, citing CROA violations such as upfront payments.
  3. File a complaint with the FTC online complaint form; they enforce CROA.
  4. Submit details to the CFPB complaint portal for credit repair issues.
  5. Contact your state attorney general or consumer protection agency for local violations.
  6. Monitor your credit reports weekly at AnnualCreditReport.com to spot unauthorized changes.
  7. Consult a consumer attorney if you lost money; you may sue under CROA for damages.

How to recover money or sue if a company cheated you

You can cancel your credit repair contract within three business days of signing it under the Credit Repair Organizations Act (CROA). Send cancellation notice in writing per contract terms. You receive a full refund if you cancel timely, regardless of service start.

For CROA violations beyond the cancellation window, report the company to the FTC or your state attorney general. Demand a refund in writing as a negotiation tactic. No automatic full refund right exists.

You sue in federal or state court for actual damages or $1,000 (whichever greater), plus attorney fees and costs. CROA authorizes no punitive damages. Consult an attorney to assess your case.

Key Takeaways

🗝️ You can hire a credit‑repair company legally only if it follows the Credit Repair Organizations Act and any state licensing or bonding rules.
🗝️ First, check that the firm is registered in your state, has the required surety bond, and never asks for payment before services are performed.
🗝️ Beware of promises to delete accurate negatives, guarantee a specific score, or contracts without a three‑day cancellation right - those are typical signs of an illegal scam.
🗝️ If you do sign a contract, you have a three‑business‑day window to cancel in writing and get a full refund, even if work has already started.
🗝️ Need help pulling and analyzing your credit reports and confirming a company's compliance? Call The Credit People - we can review your files and discuss how we can assist you further.

You Can Safely Navigate Credit Repair Laws - Call Us Today

Unsure if company‑performed credit repair is legal for you? Call now, and we'll pull your report, spot inaccurate negatives and show how we can dispute them to boost your score.
Call 801-758-5525 For immediate help from an expert.
Check My Approval Rate See what's hurting my credit score.

 9 Experts Available Right Now

54 agents currently helping others with their credit

Our Live Experts Are Sleeping

Our agents will be back at 9 AM