What's TransUnion's Dispute Address And Contact Information?
The Credit People
Ashleigh S.
Stuck trying to locate TransUnion's dispute address and contact information before the 30‑day deadline? If you file the dispute yourself, a mis‑routed mailing or the wrong online portal could reset the investigation clock and leave errors on your credit report. Our 20‑year‑seasoned experts could analyze your situation, file the dispute through the correct channels, and keep you updated - call now for a stress‑free, guaranteed resolution.
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Mailing address for your TransUnion dispute
The mailing address for your TransUnion dispute is TransUnion LLC, Attn Consumer Relations, P.O. Box 2000, Chicago, IL 60601; send the letter via certified mail with return receipt so you have proof of delivery, and keep a copy of everything you mail - you'll need the same address when you later explore the overnight‑courier option covered in the next section TransUnion dispute mailing address.
Overnight courier address for TransUnion disputes
Send your overnight courier to TransUnion LLC, Consumer Dispute Department, P.O. Box 2000, Chester, PA 19016 (USA). Mark the envelope 'ATTN: Consumer Dispute Department - Overnight Delivery' and use FedEx, UPS, or DHL tracking for proof of receipt. For verification, see the TransUnion consumer dispute mailing address page.
Treat the courier package the same as regular mail: include a signed dispute letter, copy of your ID, and any supporting documents. TransUnion must respond within the FCRA's 30‑45 day window, after which you can proceed to the online upload options covered in the next section.
File your TransUnion dispute online
File your TransUnion dispute online at the official portal TransUnion Consumer Dispute Center. The system guides you through each step and triggers the required 30‑to 45‑day response window under the FCRA.
- Open the portal and either sign in or create a free account using your Social Security number and birth date.
- Click 'Start a Dispute,' then select the credit report item you want to challenge.
- Enter the account number, creditor name, and a brief explanation of the error.
- Upload any supporting documents (e.g., bank statements, police reports) in PDF, JPG, or PNG format; the site encrypts each file.
- Review the summary, confirm the details, and submit. You'll receive an email receipt with a case number to track the dispute later.
Call the TransUnion dispute phone number
Dial 1‑800‑916‑8800 to speak with a TransUnion representative about your dispute; the call connects you directly to the consumer assistance line that handles FCRA‑mandated investigations. Have your Social Security number, the specific account or entry you're contesting, and any supporting documents ready, then follow these steps:
- Verify your identity with a government ID number and answer security questions.
- Clearly state the item you dispute, why it's inaccurate, and request removal or correction.
- Ask for the dispute reference number and the expected 30‑ to 45‑day investigation window.
- Request written confirmation of the dispute and any follow‑up actions.
- Note the representative's name and the call time for future reference.
(See TransUnion consumer dispute phone for details.)
5 items to include with your TransUnion dispute
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Include these five essentials to make your TransUnion dispute clear and actionable.
- Full personal identification: name, current address, date of birth, and Social Security number (or last 4 digits).
- Precise reference to the contested item: creditor name, account number, and the exact line on your TransUnion credit report.
- Concise explanation of the error and the legal basis for correction, citing the Fair Credit Reporting Act guidelines.
- Certified copies of supporting documents: statements, police reports, or identity‑theft affidavits that prove the inaccuracy.
- Direct request for the required action (delete, correct, or update) and reminder that TransUnion must respond within 30 days under the FCRA.
Upload supporting documents securely to TransUnion
Upload supporting documents securely to TransUnion via its online dispute portal or by certified mail to the dispute address.
- Go to TransUnion's online dispute portal, log in, and select 'Add Supporting Documents.'
- Convert each item to PDF, remove unrelated personal data, and name the file with the account number and document type (e.g., 123456789‑BankStatement.pdf).
- Attach the PDFs, then click 'Submit.' TransUnion sends an email confirmation within 5 business days.
- For paper submissions, mail a password‑protected zip file or printed copies to TransUnion LLC, P.O. Box 2000, Chester, PA 19016 via certified mail with tracking.
- Call 1‑800‑916‑8800 if you need a verification code for the zip file or have questions about accepted formats.
TransUnion acknowledges receipt and begins the 30‑45 day FCRA investigation as soon as the documents are uploaded or received.
⚡ You can quickly dispute credit report errors with TransUnion by mailing certified documents to their main Consumer Dispute Department at P.O. Box 2000, Chester, PA 19016 or calling 1-800-916-8800 with your reference number, but using any other address restarts their full 30-45 day FCRA investigation clock.
Track your TransUnion dispute status
Check your TransUnion dispute status anytime through the online portal, by calling 1‑800‑916‑8800, or by sending a written request. Use the reference number you received when you filed the dispute to pull up the latest update.
Log in at TransUnion's dispute tracking page for real‑time results; the representative on the 1‑800‑916‑8800 line can also give you a status readout when you quote the reference number. For written inquiries, mail to TransUnion LLC, P.O. Box 2000, Chicago, IL 60601 (use certified mail or a state‑specific address if your state's consumer agency requires it).
FCRA law requires TransUnion to respond within 30‑45 days, so expect an update by then. Keep your reference number handy, and when you move on, watch for the 'common mistakes that delay TransUnion disputes' section for pitfalls to avoid.
Common mistakes that delay TransUnion disputes
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- Sending your dispute to the wrong address instead of TransUnion Consumer Dispute Department, P.O. Box 2000, Chester, PA 19016.
- Omitting the reference number 1‑800‑916‑8800 or failing to include your full contact details, which forces TransUnion to request clarification.
- Leaving out required items such as a clear identification of the error, the disputed item's account number, and a signed statement, causing the 30‑45 day response clock to restart.
- Submitting supporting documents that are blurry, cropped, or in an unsupported format, leading to repeated requests for clearer evidence.
- Filing after the FCRA‑mandated 30‑day window or failing to note the date you mailed the dispute, which can reset the investigation timeline.
Dispute fraudulent accounts as an identity theft victim
Dispute fraudulent accounts as an identity theft victim by sending a TransUnion dispute that includes an FTC‑issued Identity Theft Report, a copy of the police report, and any proof you never opened the listed accounts. Mail the packet to TransUnion Consumer Relations, P.O. Box 2000, Chester, PA 19016 or call 1‑800‑916‑8800 for assistance; both methods were detailed in the previous 'mailing address' and 'phone number' sections.
Label the envelope 'Identity Theft Dispute,' attach the supporting documents, and request removal or correction of the fraudulent entries. Under the FCRA, TransUnion must investigate within 30‑45 days and report the outcome to you. If you prefer digital submission, the secure upload process described earlier works equally well for identity‑theft cases.
🚩 Sending your dispute to any address besides the exact Chester, PA PO Box could fully restart the 30-45 day investigation clock, letting credit errors harm you indefinitely.
Verify the PO Box matches exactly.
🚩 Without including your reference number, full contacts, or a clear error description, TransUnion might pause everything for clarification requests that add weeks of delay.
List every detail upfront.
🚩 Uploading non-PDF files, those over 5MB, or ones with extra personal info could spark endless do-overs, prolonging inaccurate data sales to lenders.
Convert and trim files perfectly.
🚩 For identity theft claims, skipping the FTC report or police paperwork might result in partial fixes, leaving fake accounts to tank your credit scores.
Secure those reports first.
🚩 Facing no response in 30 days without certified mail proof could weaken your CFPB complaint or state AG push, as they favor documented pressure.
Always mail certified copies.
TransUnion contacts for international consumers
TransUnion offers a specific mailing address, a dedicated phone line, and an online portal for consumers filing a TransUnion dispute from outside the United States.
The mailing address is TransUnion Consumer Solutions, P.O. Box 2000, Wilmington, DE 19801, USA; all international dispute letters should be sent there. The phone number for non‑US callers is +1 302‑692‑2363, reachable weekdays 8 am‑8 pm EST. For faster processing, use the secure online form at the TransUnion International Dispute portal. Email is not provided for international disputes; the portal or phone line are the official channels.
Escalate if TransUnion ignores your dispute
If TransUnion fails to reply within the 30‑day FCRA window, act now.
- Call the consumer dispute line at 1‑800‑916‑8800 and request a written reinvestigation.
- Send a certified‑mail copy of your dispute to TransUnion LLC, P.O. Box 2000, Chester, PA 19016, and keep the receipt.
- File a complaint with the Consumer Financial Protection Bureau (file a CFPB complaint) and include the certification copy.
- Contact your state attorney general's office for additional pressure.
- If the issue involves identity theft, submit an Identity Theft Report to the FTC (report identity theft).
These steps create a documented trail, trigger a mandatory response, and protect your credit rights.
🗝️ Use TransUnion's main dispute address at P.O. Box 2000, Chester, PA 19016 for mailing paper disputes via certified mail.
🗝️ File disputes faster online through their portal or call 1-800-916-8800 to start the process right away.
🗝️ Track your dispute status with the reference number online, by phone at 1-800-916-8800, or in writing to get updates within 30-45 days.
🗝️ Avoid delays by including clear error details, account numbers, supporting documents, and your full contact info on every submission.
🗝️ If no response comes in time, follow up by phone or mail, and consider calling The Credit People so we can help pull and analyze your report to discuss next steps.
You'Re One Call Away From Transunion Dispute Help
Looking for TransUnion's dispute address? Call now for a free, no‑commitment credit pull, and we'll identify inaccurate items, dispute them, and work toward removal.9 Experts Available Right Now
54 agents currently helping others with their credit
Our Live Experts Are Sleeping
Our agents will be back at 9 AM

