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Is TransUnion SmartMove a Hard Inquiry?

Last updated 01/14/26 by
The Credit People
Fact checked by
Ashleigh S.
Quick Answer

Worried that checking TransUnion SmartMove might spark a hard inquiry and dent your credit?

You could navigate the hard‑vs‑soft pull rules yourself, but the nuances could potentially lead to accidental hard pulls that jeopardize loan approvals, so this article strips away the confusion and gives you clear, actionable steps.

If you prefer a guaranteed, stress‑free route, our 20‑year‑vetted experts can analyze your unique report, handle the entire process, and ensure your credit stays protected - just give us a call today.

You Can Find Out If Smartmove Is A Hard Inquiry

If you're worried that a TransUnion SmartMove check may have dinged your credit, we can verify it for you. Call now for a free, no‑impact soft pull, and we'll evaluate your report, spot any inaccurate negatives and start disputing them to protect your score.
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Does TransUnion SmartMove create a hard inquiry on your credit?

TransUnion SmartMove only generates a soft credit inquiry, so it never creates a hard pull on your credit report. The tenant‑screening report landlords receive is based on that soft pull and does not affect your score; any hard inquiry would have to come from a separate credit‑reporting service, not from SmartMove. Because it's a soft inquiry, it won't show up as a hard‑pull line on your report, which you'll learn to distinguish in the next section 'how to spot a hard versus soft inquiry on your report'.

How to spot a hard versus soft inquiry on your report

Hard inquiries list under the 'Inquiries' section with a label that reads 'hard' or 'credit check,' show the creditor's name, and include a date that counts toward your score for up to 12 months (they remain on the report for 2 years). If you see 'TransUnion SmartMove' marked as a hard pull, that entry will affect your FICO or VantageScore in most cases.

Soft inquiries also appear in the 'Inquiries' area but are tagged 'soft,' 'account review,' or 'not reported to credit score,' and they never impact your score; they stay visible for 2 years but are ignored by scoring models. For example, a line that reads 'TransUnion SmartMove - soft inquiry (tenant screening)' tells you the check is harmless. For a quick reference on differentiating the two, see understanding hard and soft inquiries.

Will SmartMove lower your credit score and by how much

TransUnion SmartMove generates only a soft inquiry, so in most cases it does not change your score at all. Soft pulls are invisible to lenders and add no points‑deduction, meaning you can run SmartMove without fearing an immediate hit.

If a landlord decides to run a full credit check outside of SmartMove, that separate hard inquiry can shave up to five points from your score, usually for about a year, and stays on your report for two years. For example, a tenant who scored 720 could see a temporary dip to 715 after the landlord's hard pull, then recover as the inquiry ages. (TransUnion explains hard‑inquiry effects)

Do multiple SmartMove checks stack and hurt your score

Multiple SmartMove checks do not stack and they do not hurt your credit score because SmartMove uses a soft credit pull, which never appears as a hard inquiry on your report. Since the inquiry is soft, it has zero impact on scoring and the 30‑day 'rate‑shopping' rule for hard pulls does not apply, so you can request another check at any time without penalty.

  • Soft pull only, no hard inquiry recorded
  • No change to credit score, now or later
  • Unlimited checks are safe; timing does not matter

What landlords actually see when they run SmartMove on you

When a landlord runs TransUnion SmartMove, they receive a concise tenant‑screening report that shows exactly what matters for renting.

  • Credit score range and a 'good‑/fair‑/poor' rating, pulled via a soft inquiry that doesn't affect your score.
  • Summary of recent credit activity: on‑time rent/payments, any flagged late or missed payments, and high‑balance accounts.
  • Eviction history (if any) and public‑record judgments, presented as 'no evictions' or a list of dates and outcomes.
  • Verified address history and identity details to confirm you are who you claim to be.
  • Optional income verification and employment info, included only if you consented during the SmartMove request.

SmartMove versus other tenant screens which inquiries matter

SmartMove generates a soft inquiry, so it does not affect the applicant's credit score, while a handful of other tenant‑screening tools can produce hard inquiries that do.

  • TransUnion SmartMove - soft inquiry only, no score impact.
  • Experian RentBureau - soft inquiry in most cases; becomes a hard pull if the landlord requests a full credit report and the applicant authorizes it.
  • Equifax Rental Screening - soft inquiry unless the renter signs consent for a traditional credit check, which then registers as a hard inquiry.
  • CoreLogic Rental Insight - soft inquiry by default; some third‑party agents may trigger a hard pull when they run a full credit report.
  • Traditional landlord credit check through major bureaus - hard inquiry, lowers the score temporarily (typically for 12 months, visible for 2 years).

Because only hard inquiries can dent a credit score, the next section shows five practical ways to avoid a hard pull during the screening process.

Pro Tip

⚡ You can likely avoid a hard inquiry by asking your landlord to use TransUnion SmartMove for a tenant screen, as it typically performs only a soft pull that won't affect your credit score.

5 ways you can avoid a hard inquiry during screening

SmartMove can run a soft pull instead of a hard inquiry if you take a few proactive steps.

  1. Ask for a soft‑pull tenant screen - Let the landlord know you prefer a soft inquiry; most SmartMove reports are optional and won't affect your score when marked as 'soft'.
  2. Provide a recent credit report yourself - Upload a PDF of your own credit report (from AnnualCreditReport.com or a paid service). The landlord can verify income and credit without triggering a new pull.
  3. Use a co‑signer or guarantor service - Some guarantor companies run only soft checks on you and handle the hard pull on their own underwriting, keeping your credit untouched.
  4. Choose an alternative screening tool - Services like RentPrep or Cozy focus on rental history, employment verification, and background checks, all of which are soft or non‑credit inquiries.
  5. Sign a limited‑consent form - When you sign the SmartMove authorization, specify 'soft pull only' in the consent clause; in most cases SmartMove respects the limitation and records a soft inquiry instead of a hard one.

These tactics keep the inquiry type soft, so, as noted earlier, the impact on your credit score is typically nil and the record disappears from the score‑impact zone after 12 months (still visible on the report for 2 years).

How long renter-related inquiries stay on your credit report

Renter‑related hard inquiries stay on your credit report for two years, but they typically affect your score only for the first twelve months; soft inquiries do not affect the score and disappear from your personal view after about a year.

When a landlord uses TransUnion SmartMove, the hard inquiry appears instantly, nudges your score down a few points, and then stops influencing the algorithm after twelve months while remaining visible to future lenders until the two‑year mark. A soft inquiry, such as a pre‑screen check you run yourself, shows up only when you log into your own report and vanishes after roughly twelve months.

As we'll explore in the next section on disputing unexpected hard pulls, you can contest an incorrect SmartMove hard inquiry within sixty days of discovery, following the Consumer Financial Protection Bureau guidelines.

How to dispute an unexpected hard inquiry from SmartMove quickly

Dispute the hard inquiry by contacting TransUnion directly and filing a formal error claim.

First, pull your credit report, locate the SmartMove entry, then:

  • log into the TransUnion credit dispute portal, upload a screenshot highlighting the inquiry, and choose 'hard inquiry error';
  • call 1‑800‑916‑8800, reference your dispute ID, and ask for removal;
  • mail a certified‑return‑receipt letter that includes the same details, a copy of your ID, and a brief statement that the inquiry was unauthorized.

Monitor the portal for a resolution, usually within 30 days; once the inquiry is removed, your score will rebound and you'll have a removal notice to show future landlords.

Red Flags to Watch For

🚩 Even with SmartMove's soft pull promise, your landlord might order a separate full credit report afterward, creating an unexpected hard inquiry that lowers your score for up to a year.
Demand a written "soft-only" agreement upfront.


🚩 Soft pulls from repeated SmartMove screenings could build up visibly on your report for two years, potentially signaling desperation to future lenders reviewing your rental history.
Track and limit rental applications closely.


🚩 Co-signers using SmartMove stay safe only if the landlord skips outside checks, but a sneaky extra full report could still hit their score without warning.
Verify no additional screenings in the lease terms.


🚩 Manually uploading your own credit report to landlords bypasses pulls but risks using outdated data that hides recent issues they might discover later.
Get the freshest report possible first.


🚩 Address mismatches at bureaus like Experian could lead to pulls on wrong old data, flagging you as unstable even during a soft SmartMove check.
Pre-check and update all three bureaus before applying.

If you co-sign will SmartMove cause a hard pull for you

Co‑signing does not cause a hard inquiry; TransUnion SmartMove runs a soft inquiry on the co‑signer's credit, just like it does for the primary applicant. The check appears on the credit report but does not affect the score.

If the landlord orders a separate full credit report outside of SmartMove, that could generate a hard inquiry, but the standard SmartMove screening stays soft. In most cases the soft pull remains on the report for 2 years and has no lasting impact on the credit score. For reference, see the SmartMove FAQ on inquiry types.

Key Takeaways

🗝️ TransUnion SmartMove usually creates only a soft credit inquiry that won't hurt your score.
🗝️ Soft inquiries like SmartMove stay on your report up to two years but never lower your credit score.
🗝️ Other rental checks, like traditional bureau pulls, often turn into hard inquiries that can ding your score for up to 12 months.
🗝️ Ask your landlord for a SmartMove soft pull or upload your own recent credit report to skip hard inquiries entirely.
🗝️ If you spot a possible hard inquiry, dispute it quickly with TransUnion, or give The Credit People a call so we can pull and analyze your report to discuss next steps.

You Can Find Out If Smartmove Is A Hard Inquiry

If you're worried that a TransUnion SmartMove check may have dinged your credit, we can verify it for you. Call now for a free, no‑impact soft pull, and we'll evaluate your report, spot any inaccurate negatives and start disputing them to protect your score.
Call 866-382-3410 For immediate help from an expert.
Check My Approval Rate See what's hurting my credit score.

 9 Experts Available Right Now

54 agents currently helping others with their credit

Our Live Experts Are Sleeping

Our agents will be back at 9 AM