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How Do I Truly Opt Out Of Innovis Credit Offers?

Last updated 01/14/26 by
The Credit People
Fact checked by
Ashleigh S.
Quick Answer

Are you overwhelmed by endless Innovis credit offers and wondering how to truly opt out? Navigating the opt‑out process can be confusing and you could miss a crucial step, so this article cuts through the noise to give you clear, step‑by‑step guidance. If you want a guaranteed, stress‑free path, our seasoned experts - backed by 20+ years of experience - could review your report, confirm your opt‑out is active, and manage the entire process for you.

You Can Find Out If Titlemax Affects Your Credit Today

If unwanted Innovis offers are flooding your mail, we can help. Call now for a free, no‑commitment credit review - we'll pull your report, identify any inaccurate items, and start disputing them so you can end those offers.
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5-minute checklist to opt out of Innovis credit offers

Here's a 5‑minute checklist that permanently opts you out of Innovis prescreened credit offers.

  1. Gather your full legal name, date of birth, Social Security number, current address, and any previous addresses you've used with Innovis.
  2. Go to optoutprescreen.com, choose Innovis, enter the collected data, and confirm. The online opt‑out stays effective for five years and typically takes 5‑60 days to appear on your file.
  3. Call Innovis at 800‑523‑8545, read the script detailed later, provide the same personal information, and request a permanent opt‑out. Ask the rep for a confirmation reference number.
  4. Mail a signed opt‑out letter to Innovis Consumer Services, P.O. Box 6980, Dallas, TX 75270. Include all personal details, a clear request to stop prescreened offers, and a return address. Send via certified mail and keep the receipt.
  5. After 5‑60 days, verify the opt‑out status through an updated credit report or the optoutprescreen portal. Save the confirmation number, email screenshot, or mailed receipt as proof.

These steps preview the methods expanded in the next sections, 'Use optoutprescreen to remove your prescreened offers' and 'Call Innovis to opt out directly.'

Know what Innovis can and can't stop for you

Innovis can halt new prescreened credit offers, marketing mail, and tele‑marketing calls once you complete an opt‑out; the block usually lasts for five years and the change takes five to sixty days to become effective.

Innovis cannot block offers that originate from other bureaus, stop already‑issued statements or existing debts, erase past inquiries, or prevent data already shared with third‑party marketers before your opt‑out; for those gaps, see the next section on using optoutprescreen and the phone script later in this guide.

Use OptOutPreScreen to remove your prescreened offers

  • Visit the OptOutPrescreen website for Innovis, select Innovis from the list, and start the online request.
  • Enter your full name, date of birth, and current address exactly as they appear on your credit file; the system creates a personalized opt‑out form.
  • Submit the form; Innovis will mail a confirmation letter within about 5‑10 days.
  • Allow 5‑60 days for the opt‑out to take effect, after which no new prescreened offers should reach you for up to five years.
  • Keep the confirmation letter as proof and refer to the 'verify your opt‑out status' section later to ensure the request stayed active.

Call Innovis to opt out directly

Call Innovis at its toll‑free line 1‑800‑477‑6100, open Monday‑Friday 8 a.m. - 8 p.m. ET, and ask to opt out of prescreened offers. Provide your full name, Social Security number (or last four digits), current address, and date of birth; the representative will place you on the Do Not Contact list. The request typically becomes effective within 30‑45 days and stays in force for 5 years.

Use the same number for follow‑up questions - such as confirming your opt out status, correcting personal data, or adding a general do‑not‑call request. After the call you should receive a written confirmation within 7‑10 days, which you'll keep as proof. For a step‑by‑step script, see the next section. For more details on the official process, visit the Innovis consumer opt‑out page.

Exact phone script to use when you call Innovis

Dial 1‑800‑500‑9015 and use the script below to opt out of Innovis prescreened offers. Have your Social Security number, date of birth, and current address ready for verification.

  • 'Hello, my name is [First Last]. I'm calling to opt out of all prescreened credit offers from Innovis.'
  • 'My Social Security number is XXX‑XX‑XXXX, my date of birth is MM/DD/YYYY, and my current address is [street, city, state, ZIP].'
  • 'Please place my name on Innovis's opt‑out list and confirm that no future prescreened offers will be generated.'
  • 'Can you confirm the opt‑out will be effective within the standard 5‑60 days?'
  • 'I would like written confirmation sent to my mailing address and a reference number for my records.'

Keep the reference number, then follow the verification steps in the next section to ensure the opt‑out is active. For more details on the overall process see the Innovis opt‑out page.

Mail a written opt-out letter and what to include

Send Innovis a signed, mailed opt‑out request that includes your identifying details and a clear demand to stop all prescreened offers. This method works even if you prefer paperwork over online or phone channels.

  1. Use the correct address - Mail to Innovis Consumer Services, P.O. Box 26, 1000 N. Main St, Wilmington, DE 19801.
  2. Identify yourself - List full legal name, current mailing address, and the last four digits of your Social Security number (or a reference number if you lack an SSN).
  3. State the request - Write, 'I am requesting to opt out of all prescreened credit offers from Innovis effective immediately.'
  4. Ask for written confirmation - Include, 'Please send me written confirmation that my opt‑out has been processed.'
  5. Sign and date - Provide a handwritten signature and the date of the letter.
  6. Send via certified mail - Use USPS Certified Mail with return receipt; keep the receipt as proof. Innovis typically processes mailed requests within 30 - 60 days, and the opt‑out remains effective for up to five years.

After mailing, you can verify the status in the 'verify your opt‑out status' section later in this guide.

Pro Tip

⚡ You can boost your chances of stopping Innovis prescreened offers by mailing a certified letter with your full name, address, and last four SSN digits to their Wilmington PO box, then verifying status via phone at 1-800-447-4022 or their portal within 60 days while keeping all proofs ready for FTC complaints if needed.

Stop other data brokers from feeding Innovis your info

Block other data brokers from sending your data to Innovis by opting out of their sharing programs, limiting their access, and monitoring the flow of information. The steps below work alongside the OptOutPrescreen method you just read about and set the stage for verification later in the article.

  • Register with the national opt‑out service at OptOutPrescreen.com for all three major bureaus; this prevents most brokers from automatically supplying your profile to Innovis (takes 5‑60 days, stays effective for about 5 years).
  • Contact each non‑bureau data broker (e.g., Acxiom, CoreLogic, LexisNexis) using their online opt‑out forms or phone lines; request that they cease selling or sharing your personal data with any credit‑reporting agency.
  • Enroll in the nationwide 'Do‑Not‑Sell' registry where available (California CCPA, Virginia CDPA); this adds a legal layer that obligates brokers to stop data distribution.
  • Place a credit freeze on your Innovis file; a freeze blocks new inquiries and forces brokers to obtain your explicit consent before any data exchange.
  • Use a reputable identity‑protection service that offers 'data‑broker blocking' features; these services often send bulk opt‑out requests on your behalf and track compliance.
  • Update privacy settings on social media, online shopping, and public record sites to limit the amount of personal information publicly available for harvesting.

After completing these actions, move to the 'verify your opt‑out status and keep proof' section to confirm that the blocks are in place.

Verify your opt-out status and keep proof

Verify your opt‑out status by calling Innovis at 1‑800‑447‑4022, requesting the 'opt‑out verification' line, or logging into the Innovis opt‑out portal to view current settings; ask for written confirmation that includes the activation date.

Keep that confirmation as proof - save the email, screenshot the portal screen, and retain the certified‑mail receipt if you sent a letter; these records let you dispute any lingering prescreened offers, and the change should become effective within 5‑60 days, as detailed in the upcoming timing section, with additional guidance from the FTC guidance on credit‑report opt‑out.

When your Innovis opt-out actually takes effect

Your Innovis opt out generally takes effect within 30 to 45 days of the request, though the FTC permits up to 60 days for credit bureaus to stop prescreened offers.

The processing window varies by method - online or phone requests clear in a few business days, while mailed letters add postal delivery and internal review before reaching the 30‑day threshold. Use the official Innovis opt‑out portal for the fastest turnaround.

When the opt‑out becomes active, it blocks prescreened offers for the standard five‑year period; you can verify the status and keep proof in the next section.

Red Flags to Watch For

🚩 Your Innovis opt-out could expire after just five years, automatically restarting spam offers without notice, so set renewal reminders years ahead.
🚩 Data brokers like Acxiom might keep feeding your info to Innovis unless you opt out from each one separately, prolonging your exposure, so hunt down every broker contact.
🚩 Mailing your partial Social Security number for opt-out hands Innovis extra personal data they could retain or share beyond offers, so question if it's truly required first.
🚩 Processing delays up to 60 days mean offers could keep coming long after your request, testing your patience and proof-gathering, so timeline every communication ruthlessly.
🚩 Your personal Innovis data might fuel business credit scores like FICO SBSS (a lender risk grade from 0-300+), unexpectedly hurting loan terms, so check business files separately.

Special databases to freeze beyond the big three bureaus

A credit freeze can extend to non‑traditional data files, but only a few of those files actually support a true consumer‑initiated freeze; the rest merely offer opt‑out or marketing restrictions.

ChexSystems and Innovis let you lock your file the same way you lock Equifax, Experian, or TransUnion. You must submit a written request (or use their online portal), provide a government ID, and create a new PIN that is separate from the one used with the big three. ChexSystems consumer freeze and Innovis freeze request are free and become effective within minutes online.

CoreLogic, TeleCheck, and PRBC do not offer a formal credit freeze; they only allow you to opt out of marketing or limit data sharing, which does not stop new account inquiries. To reduce exposure you must contact each agency directly - CoreLogic's privacy portal, TeleCheck's consumer services line, and PRBC's opt‑out form - provide identification, and follow their specific instructions. Each process is independent; the PIN you set for the major bureaus does not apply.

Handle identity theft or deceased accounts with Innovis

If your Innovis file shows fraud or belongs to a deceased person, you must alert Innovis promptly and follow its identity‑theft or deceased‑account procedures. Start by placing a fraud alert (active within a few days, lasting 90 days and extendable to one year) or filing a deceased‑person notice, then submit a written 'opt‑out' request that typically takes about 30 days to process and becomes effective within 5‑60 days, remaining valid for five years.

Include copies of a police report, government‑issued ID, or death certificate, and mail everything to the address listed on the Innovis contact page.

For example, a victim of credit‑card fraud can call Innovis, request a fraud alert, and later send the police report plus an opt‑out letter; the alert stops new prescreened offers while the opt‑out blocks them for the next five years.

A family handling a deceased relative's file can submit the death certificate with a deceased‑person notice and the same opt‑out letter; Innovis then suppresses further offers and flags the record as inactive. Both scenarios rely on the same two‑step combination of alert and opt‑out to protect the consumer's credit information.

Key Takeaways

🗝️ Send a signed letter with your name, address, and last four SSN digits to Innovis at P.O. Box 26, 1000 N. Main St, Wilmington, DE 19801, requesting immediate opt-out from prescreened offers.
🗝️ Register at optoutprescreen.com to block most data brokers from sharing your info with Innovis for about five years.
🗝️ Submit opt-out requests to key data brokers like Acxiom, CoreLogic, and LexisNexis, and add a credit freeze on your Innovis file for extra protection.
🗝️ Call Innovis at 1-800-447-4022 or check their opt-out portal to verify your status, which typically activates in 30-60 days and lasts up to five years.
🗝️ If offers continue, file complaints with the CFPB or FTC using your proof, and consider calling The Credit People - we can help pull and analyze your report to discuss further steps.

You Can Find Out If Titlemax Affects Your Credit Today

If unwanted Innovis offers are flooding your mail, we can help. Call now for a free, no‑commitment credit review - we'll pull your report, identify any inaccurate items, and start disputing them so you can end those offers.
Call 866-382-3410 For immediate help from an expert.
Check My Approval Rate See what's hurting my credit score.

 9 Experts Available Right Now

54 agents currently helping others with their credit

Our Live Experts Are Sleeping

Our agents will be back at 9 AM