FICO (Fair Isaac Corporation) Contact Details & Address?

FICO's corporate headquarters sit at 1550 Peachtree Street NW, Suite 2000, Atlanta, GA 30309, USA, and you can reach the main line at (800) 526‑4246; see the FICO official contact page for verification.

FICO's phone numbers are organized by department so you can reach the right team immediately.

• General inquiries (main office, Bozeman, MT): (406) 452‑2500 | Mon‑Fri 8 a.m. - 5 p.m. local time.
• Customer support - score questions, account help: (800) 526‑3995 | Mon‑Fri 8 a.m. - 8 p.m. EST.
• Sales & partnership opportunities: (650) 587‑6100 | Mon‑Fri 9 a.m. - 6 p.m. PST.
• Media relations (press requests): (212) 332‑1100 | Mon‑Fri 9 a.m. - 5 p.m. EST.
• Investor relations (shareholder inquiries): (212) 332‑1120 | Mon‑Fri 9 a.m. - 5 p.m. EST.
• Licensing & API access (FICO score integration): (617) 382‑9000 | Mon‑Fri 9 a.m. - 5 p.m. EST.

Source: FICO official contact page

FICO handles most inquiries through its secure online contact forms, which are reachable via the official Contact‑Us page; you can still mail 1100 Crittenden Blvd., Bozeman, MT 59715, USA or call 1‑800‑947‑3002 for urgent matters.

1. Visit the FICO Contact‑Us portal. The landing page presents separate forms for general support, licensing, API access, and media or investor relations.
2. Choose the form that matches your purpose. For example, 'General Inquiry' routes to the corporate headquarters team, while 'Licensing Request' goes to the product‑services department.
3. Fill in required fields: full name, email, phone, company (if applicable), and a concise description of the issue. Attach supporting documents using the 'Upload' button; PDFs and Word files are accepted.
4. Review the privacy notice at the bottom of the form, then click 'Submit.' You will receive an automated acknowledgment with a reference number; keep it for any follow‑up.
5. If you need a faster response, include the reference number in a brief email to the same department address displayed after submission, or call the main line (1‑800‑947‑3002) and quote the number.
6. For mailed correspondence, address the envelope to the corporate headquarters address above and reference the same inquiry topic; FICO's mailroom forwards it to the appropriate team.

FICO's global footprint includes dedicated offices that handle sales, support, and partnership inquiries for each region.

• United Kingdom - 60 Grosvenor Gardens, London SW1W 0DL, United Kingdom Phone: +44 20 7300 8800 official FICO contact page
• Ireland - Level 3, The Exchange, 5‑9 St. Stephen's Green, Dublin 2, Ireland Phone: +353 1 672 7400
• Germany - FICO GmbH, Friedrichstraße 123, 1010 Berlin, Germany Phone: +49 30 2208 2100
• India - FICO Software Solutions India Pvt Ltd, #120, 3rd Floor, RMZ Knowledge Park, Bangalore, India Phone: +91 80 4108 9000
• Japan - 1‑5‑1 Marunouchi, Chiyoda‑ku, Tokyo 100‑0005, Japan Phone: +81 3 6266 4000
• Singapore - 12 Marina View, #30‑33, Asia Square Tower 1, Singapore 018960 Phone: +65 6732 5300
• Australia - Level 4, 1 O'Connell St, Sydney NSW 2000, Australia Phone: +61 2 9231 3000
• Canada - 1000 De La Gauchetière St W, Suite 1400, Montreal QC H3B 4L2, Canada Phone: +1 514 939 0300

These offices serve as the primary points of contact for regional sales, implementation support, and partnership discussions. For credit‑score disputes, refer to the credit bureaus listed in the following 'Dispute FICO scores' section.

Dispute a FICO‑derived score by contacting the three credit bureaus, not FICO itself; the bureaus own the data and handle all corrections. After the online FICO forms covered earlier, move to the bureau‑specific channels for any inaccurate entry.

Call Equifax at 1‑866‑349‑5191 or mail a certified letter to Equifax Information Services LLC, P.O. Box 105069, Atlanta, GA 30348; file online via Equifax credit dispute portal. Call Experian at 1‑888‑397‑3742, mail to Experian, P.O. Box 4500, Allen, TX 75013, and start a dispute at Experian dispute center. Call TransUnion at 1‑800‑916‑8800, mail to TransUnion LLC, P.O. Box 2000, Chester, PA 19016, and submit a claim via TransUnion dispute website.

Include full name, current address, Social Security number, date of birth, and a clear description of the erroneous item; certified mail with return receipt speeds processing.

For press inquiries, call (408) 497‑6200 or email [email protected]; for investor questions, call (408) 497‑7300 or email [email protected].

The Media Relations team processes interview requests, product announcements, and data releases. Include your deadline and any credential proof in the email, and follow up by phone if you need a rapid reply; mail to FICO, Media Relations, 1550 E. De Anza Blvd., Santa Clara, CA 95014.

Investor Relations manages earnings releases, shareholder meetings, and SEC filings. Call during market hours for immediate assistance, or email a concise summary of your request; use the same corporate address, addressed to Investor Relations, Santa Clara, CA 95014.

To request FICO licensing and API access, contact the Business Development team directly or submit a request through the official developer portal. Both options connect you with the licensing specialists who can provide pricing, integration guides, and contract terms.

• Email [email protected] - include a brief project description, expected transaction volume, and target use case.
• Phone (208) 381‑4500 - speak with a licensing representative during business hours (8 am to 5 pm Mountain).
• Online request - visit the FICO developer portal, click 'Request Access' under Products, and complete the form with required details.
• Include the corporate address in all communications: 777 West Hillsboro Avenue, Boise, ID 83702, USA.

• Your full name, organization (if any) and a concise subject line that matches the purpose (e.g., 'Licensing request - API access').
• The official FICO mailing address: 15500 Haggerty Road, Bozeman, MT 59718, USA.
• The appropriate phone number: 1‑800‑252‑3744 for general inquiries (see 'find FICO phone numbers by department' for specific lines such as +1 (406) 587‑2500 for corporate office).
• The correct email address for the department you're contacting: [email protected] (general), [email protected] (press), [email protected] (investor), [email protected] (licensing).
• Any reference numbers, case IDs, or account details that identify your issue.
• Attach all relevant documents (contracts, screenshots, screenshots of error messages) and state your preferred response method and best time to call.

Use the exact contact details FICO publishes to shave hours off their reply time. Call the verified general‑inquiries line 1‑800‑256‑4325, reference your case number in the opening sentence, and start the call with a concise subject like 'Urgent credit‑score API request'. When emailing, address the message to the department listed in the 'Find FICO phone numbers by department' section and include the corporate mailing address  -  FICO, Inc., 400 5th Avenue, 14th Floor, New York, NY 10110  - so routing agents can triage instantly.

Submit questions through the official FICO contact‑form page, filling every required field and attaching supporting documents as PDFs. Keep the message under 150 words, label attachments clearly, and note the generated ticket number for follow‑up. Send the inquiry during U.S. business hours (8 am - 5 pm EST) and avoid generic subject lines; a focused request reduces back‑and‑forth. Before sending, double‑check the numbers and URL in the 'Verify FICO contact info to avoid scams' section to ensure you're reaching the real FICO team.

Use compensating factors to offset a borderline FICO 8. Offer a higher security deposit, provide recent pay stubs, or add a credit‑worthy co‑signer, and the landlord often lifts the strict cut‑off.

Show a solid rental track record, include letters from previous landlords, and cite any on‑time utility or phone payments. These concrete proofs let property managers see reliability beyond the score.

Request a manual review and present the extra documentation in person or via email. Most companies that rely on FICO 8 will reconsider when you demonstrate low‑risk behavior, as discussed in the 'what you do if you have no FICO 8' section.

FICO accepts all formal legal notices and subpoenas at its registered legal office in Bozeman, Montana. Send the documents to:

FICO - Legal Department
1550 Spruce Street
Bozeman, MT 59715
USA

Include 'Legal Notice' or 'Subpoena' in the envelope subject line and attach a copy of the docket or case number. For urgent matters, call the main FICO line at (406) 383‑0400 to confirm receipt and ask about any required proof of service.

Example - A creditor filing a court subpoena would address the envelope as:

FICO - Legal Department
Attn: Subpoena
1550 Spruce Street
Bozeman, MT 59715
USA
Re: Subpoena Duces Tecum, Case No. 23‑4567

Insert a cover letter that lists the requester's name, contact information, and the specific FICO data sought. If you prefer electronic delivery, the legal team can be reached via FICO's official legal contact page for secure upload instructions.

Sending the notice to this address ensures compliance with FICO's statutory processing requirements and avoids delays caused by misrouted mail.