Experian Contact Info by Department and Address?
The Credit People
Ashleigh S.
Struggling to find the right Experian phone number or mailing address for the department you need? You could navigate the maze of consumer‑dispute hotlines, fraud‑reporting lines, and business contacts, but missing a single digit may delay resolution and jeopardize your credit health, so this guide distills every contact point into clear, actionable steps.
If you want a guaranteed, stress‑free path, our credit specialists with 20+ years of experience could analyze your unique situation, handle the entire process, and fast‑track your outcome - just give us a call today.
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If you need the right Experian department to resolve credit concerns, having the correct contact details is crucial. Call us now for a free, no‑commitment soft pull and expert analysis that can spot inaccurate items, dispute them and start improving your score.9 Experts Available Right Now
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Find Experian phone numbers by department
Below are the primary Experian phone numbers, sorted by the department you need to reach. Call the appropriate line for disputes, fraud, or general help and follow the listed hours.
- Consumer & General Support - 1‑888‑397‑3742 (Mon‑Fri 8 am‑9 pm ET, Sat 9 am‑12 pm ET) - Experian consumer contact page
- Disputes & Credit Report - 1‑844‑260‑3700 (Mon‑Fri 8 am‑8 pm ET)
- Fraud & Identity Theft - 1‑866‑200‑4330 (Mon‑Fri 8 am‑8 pm ET)
- Business & Commercial Services - 1‑800‑829‑3324 (Mon‑Fri 8 am‑5 pm ET)
- Press, Media & Investor Relations - 1‑212‑538‑5000 (Mon‑Fri 9 am‑5 pm ET)
Mail dispute letters to Experian addresses
Mail your written dispute to Experian's Consumer Dispute Center at the address below; this mailbox processes both credit‑report and identity‑theft disputes.
- Experian, P.O. Box 4500, Allen, TX 75013 (primary consumer dispute address)
- Use certified mail with return receipt requested for proof of delivery
- Include a copy of your ID, a clear statement of the disputed item, and supporting documents
- For business‑to‑consumer disputes, send to Experian, P.O. Box 9701, Allen, TX 75013 (optional if you received a different address from a representative)
- Keep a copy of the entire packet for your records
Contact Experian for identity theft and fraud
Call Experian's dedicated identity‑theft line at 1‑888‑EXPERIAN (1‑888‑397‑3742); the phone line operates 24 hours a day, 7 days a week, and connects you directly with the fraud department. You can also start a report online at the Experian fraud portal.
If you prefer mail, send a written dispute, police report, and copy of your ID to Experian, P.O. Box 4500, Allen, TX 75013. Use certified mail to obtain a tracking number and proof of delivery; this ensures the fraud team logs your case promptly. The next section explains exactly what Experian will ask when you call.
What Experian will ask when you call
When you call Experian, the agent will verify your identity and collect the details needed to handle your request.
- Full legal name and any alternate names on file
- Social Security number or last four digits plus date of birth
- Current mailing address and any recent address changes
- Account or dispute reference number (if you have already filed a dispute)
- Specific reason for the call, such as credit report request, dispute, or fraud report
Use certified mail for disputes and tracking tips
Use certified mail to send your dispute so you get a tracking number, proof of delivery, and a paper trail that Experian must follow.
- Write a concise dispute letter. State the item you contest, why it's wrong, and the correction you want. Attach copies of supporting documents and a copy of your ID for verification.
- Print the letter on plain paper and address it to Experian's consumer dispute center: Experian, P.O. Box 4500, Allen, TX 75013.
- Go to a post office or use USPS Certified Mail service. Choose 'Certified Mail' and request a 'Return Receipt' so you receive a postcard confirming Experian's receipt. Keep the receipt and receipt number.
- Record the tracking number in a spreadsheet or note‑taking app. Monitor the status online daily until the package shows 'Delivered'.
- If Experian does not acknowledge the dispute within 30 days of delivery, call the consumer support line listed in the previous section and reference your certified‑mail receipt number.
These steps guarantee Experian can't claim they never got your dispute and give you documented proof for any escalation later in the article.
Escalate unresolved issues to Experian management
If your dispute remains unresolved after using the consumer phone numbers and certified‑mail process, call Experian's management escalation line.
Call 1‑866‑200‑6020, ask for a supervisor, and provide your dispute reference, a concise summary of the issue, and copies of all supporting documents. Keep a log of the call date, time, and the representative's name. If the phone call does not produce a satisfactory resolution, follow up with a certified‑mail letter addressed to Experian Management, using the same reference number and attaching the same documentation. Mark the envelope 'Attention: Management Escalation' and retain the tracking receipt.
- Gather your dispute reference, case number, and all relevant documents.
- Call 1‑866‑200‑6020, request a supervisor or manager, and state the unresolved outcome.
- Note the representative's name, call time, and any promised next steps.
- Draft a one‑page certified‑mail letter summarizing the issue, referencing the call, and attaching copies of all evidence.
- Send the letter to Experian Management, PO Box 4500, Allen, TX 75013, and keep the tracking number for follow‑up.
Promptly executing these steps forces Experian's senior team to review the case, often resulting in a decision within 15 business days. For full phone‑number listings, see the Experian contact page.
⚡ You can push for a faster review of your unresolved Experian dispute by calling the management escalation line at 1-866-200-6020 to request a supervisor with your reference number, then sending certified mail marked 'attention: management escalation' to PO Box 4500, Allen, TX 75013 with all supporting docs and logging every detail for follow-up.
5 quick tips for faster dispute resolution
Use these five actions to get your Experian dispute resolved faster.
- Send the dispute by certified mail to Experian, P.O. Box 4500, Allen, TX 75013; include a copy of your ID and a concise, itemized explanation (see the 'mail dispute letters' section).
- Call the Consumer Disputes line at 1‑888‑397‑3742 immediately after mailing; record the reference number and ask for the expected timeline.
- Attach all supporting documents (billing statements, police reports, etc.) in PDF format; label each file with the account number and issue.
- Track every interaction in a simple spreadsheet - date, contact method, tracking number - and follow up within the 30‑day response window.
- If no resolution, request escalation to a supervisor, quote your case number, and mention you'll file a complaint with the CFPB if needed.
Business clients reach Experian sales and integrations
Business clients reach Experian's sales team by calling the dedicated line 1‑800‑636‑2021 (option 2) between 8 a.m. and 8 p.m. ET, Monday‑Friday, or by completing the short form on the Experian Business contact page. For immediate written follow‑up, email [email protected]; include your company name, industry, and the specific product or service you're evaluating.
For technical integrations - API access, data feeds, or custom solutions - dial the integration support line 1‑212‑874‑5000 (hours 9 a.m. to 6 p.m. ET) or reach the team at [email protected]. Mention the intended use case and any existing Experian identifiers so the specialist can route you to the appropriate engineering contact.
Reach investor relations and corporate offices
Reach Experian's investor relations team by calling 1‑212‑706‑8800, emailing [email protected], or visiting the Experian Investor Relations page. The U.S. corporate headquarters sits at 475 Anton Blvd, Costa Mesa, CA 92626, while the global headquarters is at 10 Town Hall Square, Belfast BT1 5GS, United Kingdom.
For a quarterly earnings query, dial the phone number, identify yourself as a shareholder, and reference the specific SEC filing. To request proxy materials, send a concise email to [email protected] with your full name, ticker symbol, and the document you need. If you prefer written correspondence, address the letter to the corporate office in Costa Mesa, include your shareholder ID, and use certified mail for proof of delivery.
🚩 Experian's free credit score uses VantageScore, which could differ by 5-10 points from the FICO scores most lenders check, potentially misleading your loan readiness. Stick to FICO for real decisions.
🚩 Phone escalations to supervisors might yield verbal promises of review that vanish without your logged evidence, as they often lack power to override data furnishers. Demand written follow-up always.
🚩 Sending disputes to a PO Box processing center far from headquarters could mean low-level staff handle them without true management oversight. Copy the HQ address too.
🚩 The 30-day dispute window tempts Experian to delay responses until the deadline, forcing constant consumer follow-ups just to get basic updates. Set automated reminders now.
🚩 Free weekly score checks via app build a habit of reliance on Experian, funneling you toward paid plans for the more accurate FICO version lenders trust. Compare scores from all three bureaus first.
Contact media and press for PR inquiries
Reach Experian's media team directly at (212) 876‑6000, email [email protected], or send certified mail to Experian, Attn Media Relations, 475 Anton Blvd, Costa Mesa, CA 92626; see the official Experian press contact page for up‑to‑date details.
International customers find Experian regional contacts
International customers reach the appropriate Experian office by dialing the regional consumer phone number listed below; each center processes disputes, identity‑theft reports, and credit‑report requests for its country.
- United Kingdom - 0800 055 2962 - Experian Ltd, 1 Angel Court, London EC2R 7HJ ( UK contact page )
- Canada - 1‑800‑926‑6995 - Experian Canada, 111 York Street, Suite 1200, Toronto ON M5J 2T3 ( Canada contact page )
- Australia - 1800 083 777 - Experian Australia Ltd, Level 3, 10/11‑15 York St, Sydney NSW 2000 ( Australia contact page )
- India - 1800 102 0020 - Experian India, 4th Floor, DLF CyberCity, DLF Phase II, Gurgaon 122002 ( India contact page )
- Singapore - +65 6322 4444 - Experian Singapore, 6 Temasek Avenue 1, #08‑01, Suntec City, Singapore 038985 ( Singapore contact page )
🗝️ Call Experian's escalation line at 1-866-200-6020 for unresolved disputes and follow up with certified mail to PO Box 4500, Allen, TX 75013.
🗝️ Reach business sales at 1-800-636-2021 or email [email protected] with your company details.
🗝️ Contact investor relations at 1-212-706-8800 or media at (212) 876-6000 for shareholder or press inquiries.
🗝️ Use country-specific lines like 0800 055 2962 in the UK or 1-800-926-6995 in Canada for international support.
🗝️ Check your free VantageScore weekly via Experian's site or app without hurting your credit, and consider calling The Credit People to pull and analyze your full report while discussing further help.
You'Re Looking For Experian'S Contact Info? Call Us Free
If you need the right Experian department to resolve credit concerns, having the correct contact details is crucial. Call us now for a free, no‑commitment soft pull and expert analysis that can spot inaccurate items, dispute them and start improving your score.9 Experts Available Right Now
54 agents currently helping others with their credit
Our Live Experts Are Sleeping
Our agents will be back at 9 AM

